Gibbs Gillespie Rickmansworth reviews

★★★★★ 2/5

Trustpilot

Irritating and confusing systems.

As a tenant my only interaction with Gibbs Gillespie is the signing of annual contracts; the landlord deals with all day to day duties, including rent collection. This means that G-G need only offer the most basic of services on an average basis; they don't.They use a contractor who operates their document signing service on a policy dictated by G-G. This means a very quick reminder if you haven't dealt with the documents even if they are straightforward and well inside date parameters.I recently received two documents on separate emails on a Friday afternoon, I left these until Monday morning only to find four email reminders awaiting my attention. This is confusing and irritating and I was told it was "Gibbs Gillespie process" with no hint of an apology.

Andy · 4 April 2022

★★★★★ 5/5

Google

I am very grateful to Sophie Cook for supporting me in securing a really lovely property that matched my expectations. She was really responsive and quick to address any questions or concerns. She was really friendly, professional and obviously enjoys her work and does it well.

Mitra · 14 June 2022

★★★★★ 5/5

Trustpilot

Had a great experience with Gibbs…

Had a great experience with Gibbs Gillespie, whose help and support through my purchase was invaluable. Many, many thanks.

B · 28 June 2024

★★★★★ 5/5

Google

A huge thank you to the sales team at Gibbs Gillespie in Rickmansworth for helping me find and successfully purchase my first home! A special thank you to Josh who was fantastic and answered all of my questions and ensured the sale completed on time.

Rachel · 16 June 2017

★★★★★ 5/5

Trustpilot

We had a lot of help especially from…

We had a lot of help especially from Rebecca who didn't mind letting us see the flat we have bought many times

Pamela · 26 July 2025

★★★★★ 5/5

Trustpilot

Always available

The purchase has gone really smoothly, aqib stepped in for grant at the vital point to get a deal done due to unforeseen circumstances. He portrayed him self deserving his new role. Overall it’s been a great experience and everyone including the sales team have been great.

Bansi · 18 March 2022

★★★★★ 5/5

Google

I had a great experience with Gibbs Gillespie! Sophie, who was helping me rent a flat, was very friendly, always responded very quickly and made the process as easy and comfortable as possible. Highly recommend!

Arina · 14 June 2023

★★★★★ 5/5

Google

We were extremely delighted by the service offered by Gibbs Gillespie in Rickmansworth. Shannon, our letting agent was very friendly and helpful right from the first communication until the handover of keys. I can only recommend the highly courteous staff at Gibbs Gillespie in Rickmansworth.

Ravikiran · 14 June 2022

★★★★★ 5/5

Google

We recently rented a property through Gibby Gillespie. We mainly dealt with Isaac who was throughly professional and helpful throughout. I had lots of questions and each one was dealt with promptly giving us piece of mind during what can be a stressful time.

Dawn · 15 June 2017

★★★★★ 5/5

Trustpilot

Harry Rai is one of the best property…

Harry Rai is one of the best property agents I have ever met. He is friendly, objective, and supportive. His honesty and transparency was very refreshing, we trust his opinion and we highly recommend him. Thank you. -Raveen.

Ravin · 18 August 2020

★★★★★ 5/5

Google

Thank you George for all your help and advice with my very difficult sale and purchase. Everyone at Rickmansworth have always been helpful and efficient. I would not hesitate to recommend Gibbs Gillespie for a professional, friendly service.

C · 14 June 2020

★★★★★ 5/5

Google

I dealt with Philip Smith. I was very impressed with his proactive and perceptive approach. He worked hard pushing the deal through and even personally delivered the contract to the solicitor in Lodon. Thank you for everything, from a very happy customer.

Mark · 15 June 2018

★★★★★ 1/5

Trustpilot

Terrible!

It has been a few times the house, flat etc ı want to or attend to rent unfortunatelly comes with this agency. Ones when ı moved from Essex to pinner and the second time these days ı am looking to move another house. When some one looking for a house with this agency they need to know as far as ı contact them any time ı could not get a proper response or ı just get a non sufficiant reasons and cancellations with any homes. There are too many houses to let but the agent say none of them available. This mean non of them available only for me this mean because they did not like my name and ı am from somewhere else this is very clear. This is the second time o knock their door and get the same ridicilous result. Anyone from somewhere just do not attend them anyway they will find too many reasons not to let you a house or flat the landlords they are working with are seems like the same. This is my two big and clear times experiances with this agency. A few minutes ago in the phone he cancelled the viewing with the reason even he cannot explain clearly totally created.

Zinar · 14 October 2021

★★★★★ 5/5

Google

A very professional and excellent service resulting in a smooth and hassle free sale.

Stuart · 11 August 2024

★★★★★ 1/5

Trustpilot

Day robbery

I have lived in a house rented through Gibbs Gillespie and recently moved out. When we were in the house, most of the things was very professional and premium service. However when we moved out, we they were trying to take a lot of money from our deposit. We have received a bill for more than £300.00. the point is almost every dilapidation they mentioned was present even when we moved in. one funny example is we were billed for a beige shade, which was not there when we moved in. I had to send spent a lot of time to compare check in images and even with detailed images, they were refusing to agree that we were not responsible, I had to put images side to side to make them understand. I don't know how they have such kind of staff who cannot understand even simple comparison. after several back and forth emails, they brought down the bill to around £50. As I was tired of their email conversion, and did not have time for their non sense, We agreed them to deduct that money so at least we can get the rest of the money. They use a stupid third party company called Hinch property management. the staff who did the check out was, I would say a real stupid. He did not check the check photos or report and it seems He imagined a new build house and billed us for all the missing things which was not there even when we moved in. If you are going in, take photos of each millimetre, otherwise forgot your deposit.

Siva · 27 September 2021

★★★★★ 5/5

Trustpilot

Chris and Kasia were very helpful and…

Chris and Kasia were very helpful and patient through out of the process.Very friendly people.Thanks

Nishanthan · 11 August 2023

★★★★★ 5/5

Google

I recently made a significant move with my family - Kate Restall from Gibbs Gillespie was knowledgeable of the area, the properties and extremely helpful supporting our relocation. Thanks to Kate, we are happy to have moved and settled well!

Jennifer · 15 June 2019

★★★★★ 5/5

Trustpilot

Danny Caulfield was professional and…

Danny Caulfield was professional and impressive throughout the selling process.

M · 2 December 2023

★★★★★ 5/5

Google

I was guided by Henry Charter, the Lettings consultant for my house search. He was extremely professional and i would definitely consider Gibbs Gillespie for any of my future house searches. The properties i have seen through them were all good and i am happy with the experience.PositiveQuality, Professionalism

Soumiya · 14 June 2021

★★★★★ 5/5

Google

Tom was so helpful in showing me various properties as soon as they came onto the market at times to suit me and helping me secure my property. Very courteous and polite and always answered my telephone calls and e-mails immediately.

Donna · 15 June 2018

★★★★★ 5/5

Google

The agency is really proffesional, all the rental proccess was effecient and easy and I am more than happy with my choice. Kate was always available and ready to help, a very nice person. Thanks a lot for your work! :)

Alexandra · 15 June 2018

★★★★★ 5/5

Google

Danielle was brilliant, guiding me through the sale and keeping me up to date at every stage. The whole experience was a positive one and I cannot think of anything negative - I would definitely recommend Gibbs Gillespie from my experience.

David · 15 June 2018

★★★★★ 5/5

Google

Many thanks to Gibbs and Gillespie and Josh for all your help on the sale of our property. Your customer care and service was impeccable. You made it a smooth process at what could of been a stressful time! Thanks again!!

Peter · 15 June 2018

★★★★★ 5/5

Google

My dealings with Gibbs Gillespie and in particular with Ashley Stevens have always been very professional. Ashley is extremely knowledgeable and his advice has been invaluable when determining all aspects for my rental property. I would not hesitate to recommend him.

Mandy · 15 June 2018