Gibbs Gillespie Rickmansworth reviews

★★★★★ 3/5

Trustpilot

Harry Rai 5 stars!

Gibbs Gillespie 3 starsHarry Rai 5 stars!I had two viewing appointments on one day when I travel across the city and almost got to the first one they called me saying the agent is called in sick and there's nothing they can do, but cancel the appointments. ( can't you let another agent meet me for just 30 min?)The second viewing is with Harry Rai. He's being very professional, I had a very detailed introduction on the viewing. He also gives me suggestions and tells me what to look out when buying a house.

Bin · 7 July 2020

★★★★★ 5/5

Trustpilot

Harry Rai 5 star

I can not speak highly enough in regard to Harry Rai, who took care of my viewing of a flat. Knowledgable, honest, and experienced, truly the whole package when looking for an advisor for home buying.He was able to highlight all the key features in a structured and efficient way and yet allowed us additional time to see everything in a non rushed manner. At the end of the viewing, he allowed us plenty of time for follow up questions and general advice which he answered using his professional knowledge and wealthy experience

Stephan · 5 July 2020

★★★★★ 5/5

Google

Gibbs Gillespie service is great. Sophie in Gibbs Gillespie is really helpful and responsive. She help a lot on communication with the landlord. She also follow up well in the process. I would recommend Gibbs Gillespie if you want to rent / let.PositiveResponsiveness, Professionalism

Joanne · 14 June 2021

★★★★★ 5/5

Google

Recently moved into a property in Rickmansworth with my partner and our child and we were in need of something ASAP that met our needs, Chantelle Taylor from the Rickmansworth branch was the most helpful agent out of them all, she very efficiently found us a place which was brilliantly located next to the high Street and within our budget. I dealt with many lettings agents at the time but chose to stick with gibbs Gillespie because chantelle was so helpful. Thanks again

Marc · 14 June 2020

★★★★★ 5/5

Google

I have sold three and bought two properties through Gibbs,. Each time I have found them to be outstanding. From their relentlessness in getting my property seen and sold when I needed it agreed quickly at a certain price because i'd found somewhere *through them) that I really likes. Through to their management of the chain at the stage just before exchange where one wrong move can mean the while chain collapses. They have been exempaklry. George Callaghan and Charlotte Hood have been especially helpful. Thank you.

Paul · 14 June 2020

★★★★★ 5/5

Google

We recently sold our house through Gibbs Gillespie and I cannot fault their service. The pictures and marketing material they produced for our property looked fantastic and, indeed, we were able to accept an offer in the first week of going on the market. Our agent was easily contactable - by phone and email - and always helpful. Indeed, when we hit several stumbling blocks with the sale, they worked tirelessly to keep things on track, chasing for updates and keeping us informed.

Jennie · 14 June 2020

★★★★★ 5/5

Trustpilot

We had a great experince with Gibbs…

We had a great experince with Gibbs Gillespie, and our guide who help us Joshua Atease.He find us a really comfort a nice home. I recomend Gibbs for all who want a proffesional home guide agency.

Attila · 16 August 2022

★★★★★ 1/5

Trustpilot

Harrow brunch(lettings section)lack of professionalism!

I rent a property from this agency,At the beginning they are so kind they do everything for you till you sing the contract, after that if you want to claim something you have to wait ages for example during the winter in my room the radiator wasn’t work properly and was cold(this happened in winter 2018 and they fix it just in winter 2019 when we told them if they are not doing nothing we will not pay the rent for that month). They didn’t contact or talk with landlord about the problem till I call one of landlord friend and after his friend told to landlord the problem.The washing machine broke and I call them to tell the problem and they send me to do all online they don’t care I have to wait weeks till they send someone to assess the problem and to replace or repair the machine, again I contact the landlord friend because this “agency” is not doing anything. The staff from Harrow branch are horrible and they are lack of professionalism!❗️ they don’t listening you and they hang off the phone when you are talking.I work with another letting agency but from this “agency” to the other one is a big difference about professionalism and talking with them clients. The single person with who you can talk and she is doing her job in this company I am happy to write her name, is Amy Bignell.I will never rent from this agency!Even if the landlord is a good one this agency in Harrow brunch is horrible!

D · 21 April 2020

★★★★★ 5/5

Trustpilot

Excellent Service Going Above and Beyond

We rented our beautiful apartment through Gibbs Gillespie (Pinner) and the service was amazing. They were so fast to come back on emails and even during these difficult times of Covid-19 we have received excellent service.Our property is also managed by the GG team and when we had issues with the shower upon moving in, they had someone sent around on the same day who managed to sort the problem. Their staff and their contractors have gone above and beyond. I would highly recommend them as agents!

Emily · 17 April 2020

★★★★★ 5/5

Trustpilot

Outstanding service from Chantelle Taylor from Gibbs & Gillespie in Rickmansworth

I’ve used Gibbs & Gillespie in Rickmansworth for the last 3 years as a tenant and they’ve always been really accommodating with any requests I’ve had. I was particularly impressed with Senior Lettings Consultant Chantelle Taylor as she’s been on the ball in all my interactions with her. She did not just found a new tenant within a couple of days but also managed to support me as a moving tenant around selling my new furniture to the new teants and organising everything so that my checkout was as smooth as possible! Moving out of the country for work I couldn’t have asked for a better person to handle such a stressful move. I wouldn’t hesitate to recommend her and Gibbs & Gillespie in general to any landlord/tenant out there.

Luis · 23 February 2020

★★★★★ 5/5

Google

Courtney was wonderful to work with from start to finish, professional and attentive. Would definitely work with Gibbs in the future because of her efforts.PositiveResponsiveness, Professionalism

Shanay · 26 August 2021

★★★★★ 5/5

Google

Henry was so kind and helpful! Incredibly communicative and timely. It was nice to get new listings so quickly and to have help searching for a flat.

Molly · 14 June 2021

★★★★★ 5/5

Google

Many thanks to Philip, Darren and the team who made purchasing our first home a simple and stress free process. They were very helpful and always kept us updated. I would highly recommend this estate agency.

Dan · 15 June 2017

★★★★★ 5/5

Trustpilot

Great customer service.

Ali · 28 September 2024

★★★★★ 5/5

Trustpilot

I’d give them 6 stars if I could!

If I could give these guys 6 stars I would! The team at the Stanmore branch have been outstanding. This sale of my mother’s house had some potentially tricky aspects to it but Philip Twallin approached the project with tremendous energy and enthusiasm. He made a stressful situation almost fun! Don’t be fooled, this guy really knows his stuff. He shared his knowledge and experience to help us make our own informed choices. I always felt he and his team had our best interests at heart. I went for a bold strategy and within 2 hours of instructing, GG had a big queue of people ready to view! Within 5 days of putting the house on the market we had half a dozen credible offers on the table. Our file was then admirably managed by James Sweet, who also supported us through the remaining process with great communication. If only my solicitors had been as efficient, we could have got the deal wrapped up within the month! Big thanks to the whole team, including Paula and Grant who I spoke with on occasion. If you’re selling a house don’t even hesitate to engage this agency.

Andrea · 20 July 2019

★★★★★ 5/5

Trustpilot

Gibbs Gillespie - Ruislip

We have had a challenging sale and purchase over the past year, but through every stage we have been fully informed, advised and supported by Gibbs Gillespie in Ruislip, especially by Sam Robbins - branch manager. If it hadn’t been for the commitment, professionalism and desire to both understand and meet our needs during this unprecedented time, I do not believe we would have got to the finish line. A huge thanks to you all!!

Consumer · 23 February 2021

★★★★★ 1/5

Trustpilot

They are racist

They (Watford/Rickmansworth branch) are racist, cheaters, and totally unprofessional. were extremely rude in showing properties and try everything to delay a deal in order to hoard it to cash buyers. Don't use them and be cautious when dealing, if you have to.

Mr · 7 May 2021

★★★★★ 5/5

Google

Moved into my rental property in July thanks to the professional service and patience I received from Isaac Wren. I had many viewings through lots of different agents and from start to finish the service I received from Gibbs Gillespie outshone the other agents. The contract was executed without fuss and Gibbs Gillespie kept me updated throughout the referencing process. Minor issues with the property were also addressed immediately. I love the house and hope to remain a longstanding tenant.

Elaine · 15 June 2019

★★★★★ 5/5

Google

I thoroughly recommend the services of Gibbs Gillespie in Rickmansworth. Josh and his Team were amazing. After having had our house on the market with other agencies for almost a year with no buyers I began to despair. My son recommended that I approach Gibbs Gillespie which I did, and the house was sold within 3 weeks. One cannot ask for better than that. Dealing with Gibbs Gillespie was a pleasure and I say again I would recommend them anytime.

Felicity · 15 June 2019

★★★★★ 5/5

Google

They're very nice and helpful. We're renting our house from them and never had a problem or misunderstanding regarding our rental. Would recommend them 100%.

Istvan · 14 June 2023

★★★★★ 1/5

Trustpilot

Over Priced and Very Hands Off

Their costs are much higher than most estate agents so I would have expected a superior service. But there is no communication - they don’t respond to emails or deal with any problems that arise. They just keep taking their 13 percent. Do not entrust your property to this company - you can find better and cheaper.

Sarah · 9 June 2023

★★★★★ 2/5

Trustpilot

Gibbs Gillespie scrape in with 2…

Gibbs Gillespie scrape in with 2 stars... simply because their responsiveness and help pre-letting the property to myself was sufficiently professional and painless... However.The inventory company they used was shoddy and didnt pick up the basics (they dont care as 'you' will pay at the end if you dont spot the obvious. Gibbs said a deposit had been 'actioned' when it hadn't, they held on to nearly £2000 for a further 5 days before releasing it.They really didnt care about the ridiculous estimate to fix what were fabricated faults. After negotiting down from £125 to £70 I just gave up. This £70 was for basically wiping down some kitchen cabinets! I am a landlord myself, so I understand how poor tenants can be, but a tenant that leaves a property in a much better state than when he moved in (the previous tenant was probably charged too) - is unforgivable.I realise that they are acting on behalf of the landlord, but being the managing agent, it is their responsibility to tell the landlord to get real.

Nigel · 6 February 2019

★★★★★ 5/5

Google

So impressed with Gibbs Gillespie at Rickmansworth. Josh Reynolds was our main man and without his persistence and understanding our move would not have happened. Well done Josh you were excellent!

Pat · 15 June 2019

★★★★★ 5/5

Google

Sophie helped us to make the move out and viewing process for new tenants smooth and simple! Very attentive and responsive, I was always up to date with processes. Thank you so much!PositiveResponsiveness, Professionalism

Alexa · 15 June 2022