Trusted Agent profile · Rickmansworth
★★★★★
865 reviews across 2 platforms
3 Odeon Parade, High Street, Rickmansworth, WD3 1EE
Gibbs Gillespie's office in Rickmansworth, at 3 Odeon Parade, is rated 4.2 out of 5 across 865 reviews on two platforms, including 406 Google reviews rated 4.7.
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Gibbs Gillespie Rickmansworth won awards at EA Masters in one year, most recently 2022.
EA Masters winner in one year: 2022.
2022 1 Gold EA Masters 2022 winners
Source: EA Masters winners lists, as published, linked by year.
Every review we hold for the Rickmansworth office, from every platform, shown as written. First names only.
5/5
TrustpilotGood reasons to choose Gibbs Gillespie
A great team who work in synergy with each other, excellent communication policy of keeping you informed at all times and operate at a consistent professional level.
Dear Steve,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks,Customer Care Team
5/5
TrustpilotHarry Rai was an excellent professional…
Harry Rai was an excellent professional when showing me around Bourne Park on two occasions recently. Was informative and honest.
4/5
GooglePrompt and efficient service: I had received a great service from Sophie at the Rickmansworth office, prompt replies to any questions from me and proactive in helping me find the right property.
Thank you again for taking the time to let us know how we did. We hope you have a great day!
5/5
GoogleGreat experience so far from viewing to being successful in renting a property. All the random and little questions always answered and great customer service received from Sophie :) would highly recommend.
Thank you again for taking the time to let us know how we did. We hope you have a great day!
5/5
GoogleThanks to all the team at Gibbs Gillespie Rickmansworth. You have worked vivaciously to get our house sold and have overseen the whole process through to exchange of contracts very professionally. Thankyou.
Thank you again for taking the time to let us know how we did. We hope you have a great day!
5/5
GoogleExcellent first class service from Josh and his team. Great communication from start to finish. Highly recommended. Thanks for everything.
5/5
TrustpilotI am very grateful to the whole team…
I am very grateful to the whole team for their help, patience and understanding at all stages of our work. Thank you very much.
Dear Olga,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotHarry Rai- Great professional
My boyfriend and I just started our search for a house, and we were fortunate to meet Harry Rai. Harry has shown us a couple of apartments in Uxbridge an area we were not familiar with. During the viewing, he was very insightful and shown a great amount of knowledge about the flats and the area. We wish all our viewings were with someone like Harry.
1/5
TrustpilotI am appalled by the unprofessional
I am appalled by the unprofessional, terrible and rude service which was provided by this company over the years. They do not know how to respect tenants in any way. Their customers are nothing for them and they have very little professionalism and respect for these within their office. Avoid at all costs if you want to keep your sanity!
5/5
GoogleThe staff couldn’t be more helpful, especially Isaac. Nothing was too much trouble, he was knowledgable, professional and polite. I definitely recommend them.
5/5
GoogleEasy and professional process to find and sign up for our new tenancy. Very user friendly processes to report any issues. Thanks Isaac
5/5
GoogleAll Staff are very Proffesional at all times. My property was with another agent in the area for quite a few weeks and as soon as i contacted Gibbs Gillespie they had my property up and running the same day and a offer of rental with the first viewing. I will defiantly recommend them for Sales and rentals! Thankyou to Ashley and all the staff at the Rickmansworth office. Janice Rankin
5/5
GoogleJosh and the team really helped us out - especially in controlling parts of the chain that were not necessarily their responsibility. Thanks guys!
1/5
TrustpilotSimply Rubbish
Rubbish agents.. if you want to combine the definitions of: lack of ethics, lack of customer service, and unpredictable dishonest untrustworthy and employees, you will come up with Gibbs Gillespie literally.
Dear Zaid,We are sorry to learn of your comments and we take these matters very seriously. Unfortunately, we have no record or recollection of your experience with us, nor can we verify anything about your identity from your name in our records. If you have done business with us, we would like to investigate your claim further and put things right. Please contact our customer service team immediately at customerservice@gibbs-gillespie.co.uk so that we can resolve this issue. We look forward to hearing from you.Kind regards,The Gibbs Gillespie Team
5/5
TrustpilotJordan from Gibbs Gillespie gave us the…
Jordan from Gibbs Gillespie gave us the confidence we had chosen the right Estate Agents to handle our sale from beginning to end.
Dear Terry Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
2/5
TrustpilotToo expensive
Too expensive. No involvement of the landlord They told me no one can rent my flat except them Once I ended the contract with them The rent is higher after I left them I would not recommend using them again as a landlord.
5/5
TrustpilotPriceless Service At Gibbs Gillespie
As always, Sam gives clear, thoughtful and valuable advice about all the options which we have. Selling and buying homes are the biggest decisions and investment most of us make and knowing that Sam has our best interests at heart is priceless.
5/5
GoogleGibbs Gillespie Rickmansworth are an excellent estate agents. When they first valued our property they were confident of a quick sale, and they delivered just that. They were very easy to deal with throughout the sales process. Once I had an offer accepted, we were transferred to a person dedicated to making sure the sale went through by coordinating communication between us, the purchaser and our solicitors. A great service.
5/5
GoogleThank you Tom and Josh for a nice smooth sale from start to finish...great communication throughout from you both...much appriciated
1/5
Trustpilotunresponsive and rude
Completely unresponsive and unhelpful. The representative I spoke with on the phone multiple times was incredibly rude. Do not recommend.
Dear Sofia M.,We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.Kind regards, Customer Care Team
1/5
TrustpilotAwful service
Awful service, do not use the Ruislip Branch!!! Staff are rude, arrogant and feel they can underprice your property by a ridiculous amount. What makes me laugh is that they are advertising properties WAY beyond their actual price. I guess they just want quick commission. I would NOT recommened - their agents are also useless, unknowledgable and have no idea about the properties visited to view.
5/5
GoogleAshley and his team have been fantastic when I have had to liaise with them, always a very professional service. Darren
5/5
GoogleI dealt directly with Isaac through Gibbs Gillespie and found him to be extremely helpful. Communication has been fantastic, from arranging viewings to moving in. All questions I had were dealt with promptly and professionally. I had been looking for a property for quite a few months and i think if it wasn't down to Isaac I still wouldn't of found anywhere! I would highly recommend this estate agents! Charlie
5/5
TrustpilotProfessional, Informed and friendly
We had 3 Estate Agents view and value our property. Lucy from Gibbs Gillespie was by far the most professional, informed and friendly.
Dear Peter,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks,Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. Gibbs Gillespie won Gold for Best Estate Agent Guide 2023 Gold Award, Rickmansworth branch at EA Masters 2022.
