Trusted Agent profile · Rickmansworth

Gibbs Gillespie Rickmansworth reviews

4.2

★★★★★ Great

865 reviews across 2 platforms

3 Odeon Parade, High Street, Rickmansworth, WD3 1EE

Gibbs Gillespie's office in Rickmansworth, at 3 Odeon Parade, is rated 4.2 out of 5 across 865 reviews on two platforms, including 406 Google reviews rated 4.7.

Google logo

4.7 / 5

406

Reviews on Google

This office

Trustpilot logo

459

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Rickmansworth office, from every platform, shown as written. First names only.

5/5

Trustpilot

Brilliant

Brilliant, friendly, professional service throughout the whole process. George & the team were there to make the whole process as smooth as possible

Tina · 1 May 2022

Agent replied · 13 June 2024

Dear Tina, We are very happy we could provide you with a positive customer experience.Kind regardsCustomer Care Team

5/5

Google

Isaac Wren was very efficient. Happy with everything at Gibbs Gillespie, everyone was very professional and helpful. Thank you.

Adil · 15 June 2019

5/5

Trustpilot

Had about 25 viewings & obtained offer…

Had about 25 viewings & obtained offer above asking price. The branch kept chasing to ensure exchange took place.Great service all round

Alexander · 10 June 2022

Agent replied · 13 June 2024

Hello Alexander Guberman, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

5/5

Google

Isaac is very kind and accommodating. The whole process was very well managed and I would definetly recommend to others.

Elliot · 15 June 2018

5/5

Trustpilot

Highly recommend the Rickmansworth Branch

I’m very pleased I chose Gibbs to sell my property. I highly recommend the Rickmansworth branch. I was regularly updated with updates on the progress and they went above and beyond to help me. Thank you.

Vanessa · 13 December 2023

1/5

Trustpilot

Dear Mr Paul from Pinner Branch hoping…

Dear Mr Paul from Pinner Branch hoping to speak with you as nobody seems interested from your branch to get back to me in spite of every staff knowing about my greviences Regards Agnelo

Agnelo · 26 June 2019

Agent replied · 13 June 2024

Dear Agnelo,Thank you for your feedback. Please email your complaint to customerservices@gibbs-gillespie.co.uk to enable me to look into this further. Which office have you been dealing with? What does your complaint relate to? Who have you been speaking to about this matter?Once we have the above information we will be able to revert back to you.Kind regards,Paul Gillespie

1/5

Trustpilot

It's the first time I've rented a house…

It's the first time I've rented a house for this agency and I don't recommend it. It's a terrible agency it doesn't help Tenants when it's in trouble my house caught fire and I never had support, and they're an agency that only sees the owner's side of the house The Tenants have no right to anything

Jheinyffer · 25 October 2021

5/5

Google

Wonderful help from the whole team! Special thanks to Courtney RogersPositiveProfessionalism

George · 14 June 2021

5/5

Google

to describe the service I received from Henry in a few words; Professional Honest Patient Friendly Thank you to all the team @ Gibbs Gillespie Syed :)PositiveProfessionalism

Syed · 14 June 2021

Agent replied · 13 June 2024

Hello Syed Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team

1/5

Trustpilot

Worst ever

If I could give half star I would. They are extremely rude. This is the feedback for their pinner sales team.

Ankita · 23 May 2022

Agent replied · 13 June 2024

Dear Ankita Sinha,We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.Kind regards, Customer Care Team

5/5

Google

Great guidance and very responsive service throughout the 1.5 years we have dealt with Ashley at The Rickmansworth office

P · 16 June 2018

5/5

Google

I have for many years assigned exclusively my letting to Gibbs Gillespie Estate agents and rate them as one of the best Estate Agents. They are attentive to the needs of Landlords and tenants. Mr Ashley Stevens the manager of the Rickmansworth letting office is an outstanding and very efficient manager, Y rate him one of the best in the business. Joseph Foster, buy to let Landlord.

Rima · 15 June 2018

5/5

Google

Great experience - Highly recommended! Ashley and the Rickmansworth team including Issac provided a very good professional service helping me find high calibre tenants very quickly. They ensured that the tenants moved in smoothly by helping resolve some external issues in a professional and efficient manner. They were very helpful and available throughout the process. I feel confident to use them again and would definitely recommend them.

Nameer · 15 June 2018

5/5

Trustpilot

Perfectly matching buyers and sellers

Very impressive. Gibbs targeted the right buyer and created the interest and experience. It is all about knowing the buyer and seller and matching their respective needs, which Gibbs handled very well. Thank you, job done well and quickly.

Kokab · 1 September 2023

5/5

Google

Excellent and courteous serve provided by Gibbs Gillespie. Henry couldn't have been more helpful and despite me choosing a different flat, I would heartily recommend them.

Charles · 14 June 2021

Agent replied · 13 June 2024

Dear, Charles, we are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team

4/5

Google

Extremely happy with the service provided. Ashley and his team always professional and no hesitation in recommending them.

Michael · 16 June 2018

5/5

Google

We always have had issues to let a proper property since we were trying to, and to be fair wouldn’t be possible without them. Specially Mr Isaac Wren who’s been in touch with us thru everything during the process, we are very proud of meet him and have found the best house that fit us and our needs. Well done and thanks for your support 👍

Emilian · 15 June 2018

1/5

Trustpilot

absolute worst experience

absolute worst experience. they are rude and irresponsible staff who do not care about tenants but rather just see the money. they charge money for any and all services for the tenants and never support tenants for any issue.

Rob · 1 August 2023

5/5

Google

Fantastic agency. I highly recommend Tom who helped us buy our new home. He gave brilliant service

Emma · 15 June 2018

5/5

Google

Great service from the Rickmansworth team. We dealt with Isaac Wren who was incredibly helpful throughout.

Danielle · 15 June 2018

5/5

Google

We dealt with Ryan who was amazingly helpful, professional and proactive (but not pushy) at all times.

Sarah · 16 June 2017

1/5

Trustpilot

Terrible experience

Terrible experience ! The sales people are very arrogant when they are talking to the customers. I hope they realize the market and understand that keeping customer happy and talking to them politely is the basic principle to any business.

Anonymous · 22 May 2023

5/5

Google

Gibbs Gillespie handled our purchase and were brilliant from start to finish. Josh, our property agent was great at chasing solicitors all the way up and down the chain especially when things were becoming slow or delayed and really helped the process to keep moving. He gave us regular updates and really made us feel thats things were being handled. Thanks guys!

Samuel · 15 June 2019

5/5

Google

Good service and prompt responses. Staffs are very supportive and quick follow ups without delayPositiveResponsiveness, Quality, Professionalism

Deepu · 14 June 2022

Agent replied · 13 June 2024

Dear Deepu, thank you for your kind review; we are happy to pass along your comments to the team here at Gibbs Gillespie Rickmansworth! We hope to see you soon!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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