Marsh & Parsons reviews in Richmond

★★★★★ 5/5

Google

The team here are incredible, Camilla went way beyond and really put her neck on the line to get our purchase completed. Absolutely nothing was too much to ask and she responded instantly, even on her days off. Camilla chased solicitors and freeholders alike and kept us informed at all times. It really felt like she cared and was representing you personally instead of treating you like a cookie cutter business as usual client. It’s definitely the sort of person you want in your corner when things get tough. I’d give more than 5 stars if I could.

Aaron · 22 May 2024

★★★★★ 5/5

Google

This is on behalf of Judith Clifford 'Great pleasure to work with all the team at Marsh and Parsons. A big thank you as they guided me through slightly downsizing and buying a new property. They listened to what I required and the time i need to pack up my large house. Also for all the daft questions I asked at times. Extra thank you to Tadas and Richi'

Chris · 21 October 2024

★★★★★ 5/5

Google

Having worked previously with Albert Lawrence I can honestly say he is the epitome of professionalism and sets the standard for Estate Agents in SW London. If you have any questions regarding purchasing or the sale of your property Albert is the person to speak to. If I ever require the services of an Agent in London again, I will be sure to call on him for help and advice.

Oliver · 3 October 2024

★★★★★ 5/5

Google

Amy and Laura have been incredible! I have barely worked with them a week and they have been so positive, reassuring and responsive every step of the way with renting my property! They have made the entire process so much easier and this is one of the few times I have felt no stress regarding renting. I couldn’t recommend them more!

Ellie · 23 May 2026

★★★★★ 5/5

Google

Sophie was fantastic in the viewing process. Very well represented and made the process very easy for myself and my wife.

Bill · 16 March 2026

★★★★★ 5/5

Google

I recently bought a property through Marsh & Parsons and was incredibly impressed with the service and overall communication. A special mention must go to Alistair who was on hand to answer any questions we had and we never had to ask twice. Overall, I couldn't recommend Marsh & Parsons enough and in the future if I decide to sell I will 100% use Marsh & Parsons.

Jeremy · 30 March 2026

★★★★★ 5/5

Google

Sophie has been fantastic in my search for a new rental. Super friendly and helpful, thank you.

Sasha · 13 March 2026

★★★★★ 5/5

Google

Phil, Oliver & Albert: the DREAM team for both letting your property or selling. They went above and beyond the call of duty to help things along. Always positive, always in contact and ever the diplomats with some challenging situations and clients. We are very grateful indeed for their professionalism and support. Can't recommend Phil & his team highly enough. Thank you.

Lucy · 8 November 2024

★★★★★ 5/5

Google

We had a requirement to move quickly due to a US relocation but without compromising on the sale price. The team were highly focused, tried many ways of making the property appeal to the market, and ultimately achieved a great outcome. Would recommend and use again.

Tonebo2002 · 26 July 2026

★★★★★ 5/5

Google

Sophie and the team have been great to work with! Extremely helpful throughout 🙏 …

Frances · 13 March 2026

★★★★★ 5/5

Google

I was unsure who to go with when valuing my house but after speaking with Catherine at Marsh & Parsons I instantly knew I had made the correct decision choosing them. They sold my house and found me my onward purchase seamlessly. What a pleasure it has been to work with M&P and I can only say good things about the office!

Jane · 13 March 2026

★★★★★ 5/5

Google

I can not express how Callum was helpful and caring for me and my partner. He was extremely patient and understanding with every of our issues and concerns. We were pretty stressful to find our new dream flat (as we decided to live together very first time we wanted to have a perfect flat that we both love it) and he helped us to made this dream come true (time will tell also haha). He’s got that gift that every of our worries disappeared once we contacted with him. I was dealing with a few estate agencies so far but never found as professional person as Callum. I wish that every estate agency would have employees like him, everyone’s life would be easier. All the best, Marius

Marius · 29 September 2023

★★★★★ 5/5

Google

Spoke with Ava on the phone. Looking to start my search in the new year. Ava referred me to some fantastic brokers to have my mortgage arranged as well as referring me to solicitors. I’m yet to buy something but due to her knowledge and help I’ll be calling Ava first when I’m ready to purchase! Thanks Ava

Kendra · 5 November 2024

★★★★★ 5/5

Google

I was a tenant for three and a half years in a flat managed by Marsh & Parsons, and the team was always lovely and very helpful. A special shout-out to Holly, who was consistently responsive and always available when needed. Thank you for all the support over the years!

Ottavia · 13 March 2026

★★★★★ 5/5

Google

I am searching for a property in leafy West London, preferably Richmond but also the Chiswick area, and have contacted a number of estate agents in the process and it is clear Marsh & Parsons, particularly Parmis in the Richmond office, stands head and shoulders above the rest. She is incredibly proactive, well mannered, understood my needs instantly and attends to them by sending me only relevant properties and information, all without that ‘wheeler dealer’ feeling I’ve felt with some other estate agents…

Dinks · 30 July 2022

★★★★★ 5/5

Google

I’m not a habitual Google reviewer, but I was very impressed by the service I received when looking to purchase a property with M&P. My inquiries were handled very professionally by the team and they had an impressive portfolio of houses to …

Rachel · 23 April 2026

★★★★★ 5/5

Google

Had a great experience with Amy she provided 6 star service. I never had to ask any question twice! She always kept me up to date so I knew what to expect next. Nothing was too much trouble for Amy. Thank you for finding my dream home😊 …

Ava · 13 March 2026

★★★★★ 5/5

Google

Catherine has always conducted herself in a professional and friendly manner. Her knowledge on the area is impressive and she gives honest and impartial advice. I would recommend her to anyone looking to buy or sell in the area.

Adam · 23 April 2026

★★★★★ 5/5

Google

Met with Oliver to look at some properties in the area. He was very helpful in discussing our requirements and showed us places that had a lot of potential for us to buy. Very professional and friendly. Thank you

D · 6 April 2026

★★★★★ 5/5

Google

Marsh & Parsons were our third agent instructed to sell our flat in Strawberry Hill. The level of professionalism throughout exceeded my expectations and the process from valuation, booking photography to viewings on the flat was faultless and seamless. Thomas Cowdrey’s knowledge of the industry provided us with invaluable advice and the team took into consideration our every need. In just over a week, we had 3 offers on the flat, I only wish we had chosen them as our agent months ago.PositiveResponsiveness, Quality, Professionalism, Value

Maddi · 22 June 2021

★★★★★ 5/5

Google

As first time buyers, We worked with Camilla for buying our first flat in London. Buying a leasehold flat is complicated and takes time, she was with us during the process and played a great role to fix all issues. If we decide selling our flat in the future, Marsh & Parsons would be the first place to go.

Kubra · 1 October 2023

★★★★★ 5/5

Google

It was a difficult sale and dragged on far longer than we would like - interest rates shot up, market stalled, sale fell through but Phil and his team worked really hard, getting many viewings and we couldn't fault them. We were all delighted when we finally completed.

Harriet · 22 May 2024

★★★★★ 5/5

Google

Dear Marsh & Parsons, I just want to echo my husband Ross’ review from earlier today. Albert from the sales team made our first purchase easy and stress free. Thank you Albert and all the M&P Team!

Betsy · 5 November 2024

★★★★★ 5/5

Google

A fantastic team who worked hard to find the right buyer for our flat. The photography and listings were excellent, and communication on viewings, how our ads were performing plus market status was also top notch. Would 100% recommend

Ryan · 13 March 2026