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★★★★★
3 reviews from tenants · all 271 reviews
1 The Quadrant, Richmond TW9 1BP
3 reviews of Marsh's Richmond office come from tenants, rated 4.7 out of 5 on average. We know the reviewer is one of the tenants when they told us, ticked it on the review form, or the review says so. Checked 9 October 2026.
3 reviews from tenants, from every platform, shown as written. First names only.
4/5
View AgentsGreat Agent
Morgan Frewin is a brilliant person and great professional. He helped me and my family throughout our journey to finding our new home. Although Marsh & Parsons did not have the ideal place for us at the time and we ended up renting the property through another agent, it is my only regret that we were not able to cut the deal with Morgan. I highly recommend his services.
5/5
View AgentsExcellent customer Service
Whilst Marsh & Parsons were not who we ultimately found our next property through we were very impressed with the agent Morgan who looked after us. He was highly impressive, professional and listened to our needs. Excellent work!
5/5
View AgentsSo impressed with the service received from Ben Hayes (Richmond)
I recently rented a fabulous apartment in Kew, found for me by Ben Hayes in the Richmond Office. As I was about to return to Spain everything had to be done with speed & efficiency and it was. Ben could not have been more professional but also friendly & sensitive to my circumstances. His follow up in helping to get all the paperwork, financials & legalities done promptly and effectively despite my distance was superb. I was an unusually complicated client probably and he could not have been more patient & helpful in ensuring everything got done. It was also done with exactly the right healthy dose of friendliness & humour when both were required! I could not have asked for a better agent to work with.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
3 reviews from tenants, rated 4.7 out of 5 on average. For example, Sertaç wrote: "Morgan Frewin is a brilliant person and great professional. He helped me and my family throughout our journey to finding our new home. Although Marsh & Parsons ..."
The reviewer ticked it on the review form, the agent recorded it, or the review says so. Reviews that do not say are not counted here, so the real number is usually higher.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.