Knight Frank Richmond reviews

★★★★★ 5/5

Google

I would highly recommend Knight Frank Richmond to anyone thinking of selling their property after the very good experience received recently when selling my mother's flat in Richmond. We have had excellent customer service from beginning to end which is very rare these days and we are very grateful that a stressful time has been made so much easier to cope with, particularly with a long distance sale! I would really like to thank Hannah, Matthew and Monique for all their hard work but Hannah especially for her professionalism, efficiency, constant communication and care. Thank you guys! Davina

Davina · 25 August 2017

★★★★★ 5/5

Google

So good they sold our property twice!!! A great team performance from the moment I was introduced to Luke and Hannah. They impressed with their local knowledge particularly Luke who has been around the area for many years. Devised a strategy at the first meeting which they followed to the letter which was streets ahead of other agents I spoke to (apologies for the pun!). We were going through a period of travelling a lot and KF conducted all the viewings with the minimum of fuss which was invaluable at the time. First buyer unavoidably dropped out and KF had the property back on the market with the minimum of delay. Hannah conducted all negotiations in a very professional way and whilst having minor distractions, like getting married!, achieved a price we were very happy with. I would not hesitate to use them again as their professionalism was always to the fore which was brought out in the result. Well done Luke, Hannah and the team!

Jim · 25 August 2016

★★★★★ 5/5

Google

Chloe was very helpful and professional throughout the entire letting process, prompt and attentive, great service. Thank you!

Anne · 24 August 2023

★★★★★ 5/5

Google

We found the Knight Frank Richmond team highly motivated and professional. They quickly found us a tenant and managed the whole process beautifully. Special thanks to Camillo Degregorio and Chloe Andrews for their tireless energy and attention to detail.

Robert · 25 April 2024

★★★★★ 5/5

Google

I recently used Knight Frank to search for a property in Richmond. I was contacted by Vinny Selvakumar, who consistently sent over great properties which met my search criteria. Vinny was professional throughout the process and I would not hesitate to recommend him.

Rob · 25 August 2018

★★★★★ 5/5

Google

That was a pleasure to work with Isobel on our new home in Richmond. I would highly recommend Knight Frank to anyone searching a home there.

Sergiy · 24 August 2022

★★★★★ 5/5

Google

Jordanna and team gave good advice, found a number of prospective buyers, and worked hard to ensure the sale completed smoothly. Many thanks and well recommended!

Mark · 24 August 2022

★★★★★ 1/5

Google

Chloe, Lana and Hannah were great and very helpful and friendly during our search for a rental property in Richmond - highly recommend the branch

Simon · 24 August 2022

★★★★★ 5/5

Google

I cannot rate Knight Frank and Charlotte Mantle highly enough. After a terrible experience with another local estate agent, I was wary but it's been a delight to work with this team. Working with Charlotte made a really stressful process so much more straightforward. The team are really friendly and professional and I would not hesitate to recommend them.PositiveResponsiveness, Professionalism

Prajna · 24 August 2021

★★★★★ 5/5

Google

I would like to say that my dealings with Chloe Andrew were very professional . she was cheerful, friendly and a very positive . Very nice to deal with her . Thanks Chloe

Abdulhadi · 25 February 2024

★★★★★ 5/5

Google

I would like to thank Jordanna Mancina from the Richmond Office for her professionalism in my house purchase. Jordanna was extremely committed in providing any assistance possible to facilitate the house purchase, this was despite encountering adversities from different quarters and at different stages of the process. Jordanna was very hard working and diligent throughout. Well Done!PositiveProfessionalism

Arvinder · 24 August 2021

★★★★★ 5/5

Google

We have liaised with KF Richmond during our house search and came very close to purchasing one through them. Edward Adler, in particular, was very professional, great in communication and not only truly dedicated to the seller but also very courteous and helpful to us as the potential buyers. He was clearly very knowledgable about the area and beyond. Even though we have had to make an offer elsewhere, he has remained in touch with us for quite a long time and also introduced us to other services provided by KF. We would be delighted to work with them when the opportunity arises.

Didem · 25 August 2019

★★★★★ 5/5

Google

We have been searching for a forever home over the past 18 months and KF in Richmond have been head and shoulders above other agents we registered with in terms of pro activity and their determination to find us the right property. Edward at KF ultimately found us a home we were thrilled to secure and once the offer was accepted, did a marvellous job of helping moved things forward at a great pace to ensure the purchase didn’t drag on. Professional and very courteous to deal with, my experience of buying through them has proven to me that they are one of the best agencies in the business.

Bianca · 25 August 2019

★★★★★ 5/5

Google

Dealing with Knight Frank Richmond in general has been a very good experience. In particular we would like to call out Hannah who helped us with a purchase in Richmond recently. She was professional very competent and very balanced. At all times we got the feeling that she was equally looking out for the interests of both the seller and us. The entire process was very well managed and I would highly recommend knight Frank for anyone looking to buy in the Richmond area.

Avi · 25 August 2019

★★★★★ 5/5

Google

We had a great experience buying our house through Charlie and Liam. They’re both incredibly friendly, knowledgeable about the local area, and always willing to take the time to show us around and answer our questions. Communication was excellent throughout, and they were consistently helpful and pleasant to deal with. Highly recommended!

Andrew · 18 April 2025

★★★★★ 5/5

Google

We are very happy with the service provided by Knight Frank in Richmond. Chloe Andrews was very helpful in our search for a new place! Thank you so much.

Fernanda · 26 March 2024

★★★★★ 3/5

Google

After having seen something like 60 flats with other agents I finally got to the point with Knight Frank as I they understood my needs and did not waste my time visiting other random properties. This was great!... On the other hand... the aftermath was quite painful/annoying unfortunately. The information received from the Agency revealed to be really imprecise on some aspects of the technical features of the flat (even though reportedly passed by their clients), definitely demonstrating some quite shallow technical knowledge which one would not expect from a name as Knight Frank.

Claudio · 25 August 2018

★★★★★ 5/5

Google

I have used Knight Frank in Richmond, for a second time, to let my flat. As a landlady already, I had a few requests which Deborah & Vinnie worked with to provide a flexible, tailor-made service. Throughout the entire process, both were exceedingly professional, informative & communicative - they made sure I was fully briefed at every stage & I had total confidence in their handling. Thank you to the team for letting my flat - fully recommended!

Claire · 25 August 2019

★★★★★ 5/5

Google

Knight Frank in Richmond have recently helped us with letting a property. We found Natasha and her team extremely professional and supportive and they were very proactive in the marketing of our property. They were excellent at keeping in touch and also taking us through every step of the process. We would have no hesitation in recommending the Knight Frank Richmond rentals team.

Andrea · 25 August 2018

★★★★★ 5/5

Google

We had been looking for a property for over a year. Hannah was very diligent finding the right property for us. It became clear to us that she had been working on finding our dream house. She was very kind and understanding throughout the process and was always available to answer any questions. I strongly recommend Knight Frank when buying or selling a property.

Maria · 25 August 2017

★★★★★ 5/5

Google

Vinnie was very good at findings exactly what we were looking for even though it wasn't on the market at the time! He sorted out numerous issues and was very on the ball. He even met us on arrival. Sophie helped our move go very smoothly and was also on hand to make sure the transaction went through quickly. Very pleased!

Anne · 25 August 2019

★★★★★ 5/5

Google

We love working with Ivanka and Lucy from the Richmond office! Always very helpful, friendly and professional!

Markus · 16 April 2025

★★★★★ 5/5

Google

Hannah and the team provided an excellent residential letting service. Very professional and trustworthy.

Andy · 24 August 2022

★★★★★ 5/5

Google

We sold a house on the Twickenham side of Richmond Bridge through Knight Frank. We felt they were the most impressive of four agencies we interviewed. Edward, Matt and Laura gave good service and were always realistic. KF got us a large number of viewings. Our house sold for 98% of the asking price within 5 months of going on the market, which we were pleased with at a potentially difficult time. I would recommend KF.

David · 25 August 2019