Trusted Agent profile
★★★★★
203 reviews across 1 platform
23 Hill Street, Richmond, TW9 1SX
Knight Frank's Richmond office at 23 Hill Street is rated 4.9 out of 5 across 203 reviews on 1 platform, including 203 Google reviews rated 4.9.
Every review we hold for the Richmond office, from every platform, shown as written. First names only.
5/5
GoogleWe’ve had a fantastic experience with Knight Frank throughout the buying process and a special shout out to Zara Watterson, who has been so great to work with right from day one. She communicated transparently through the negotiation and …
5/5
GoogleWhat could have been a very stressful experience as a first time buyer was absolutely stressfree with the team. Isobel was fantastic and kept us update at every step of the journey and she was incredibly efficient in moving both parties solicitors foralward for a quick and painless exchange. Thanks again for everything.
Thank you Michael, it was a pleasure working with you and I wish you all the best in your new home!
5/5
GoogleWe have recently agreed both the sale and purchase of properties through Knight Frank, and we found them to be highly professional, responsive and courteous. We were under offer after only one day of viewings and have had a good and efficient process. Jordanna and Charlotte were of particular note in their hard work and help.PositiveResponsiveness, Quality, Professionalism, Value
It was such a pleasure working with you on both the sale of your house in Kingston and the purchase of your new home in Richmond. You were always friendly, patient and communicative throughout the whole process and trusted us to ensure the transactions ran smoothly. I wish you all the best and hope you’ll be very happy in your new home
5/5
GoogleI would highly recommend working with Charlotte Mantle from Knight Frank in Richmond! This was my first time working with an estate agent I could not have been happier. Charlotte was always available for questions and helped make the process as smooth as possible. She is fantastic and I would happily work together again. Thank you Charlotte!PositiveResponsiveness, Professionalism
It was a real joy helping you to find your perfect first home. You remained patient, communicative and friendly throughout the whole process and trusted me to guide you with your purchase. I wish you all the best in your new home and hope you’ll be very happy living in Richmond.
5/5
GoogleAfter many weeks of viewings with other agents, once we approached Knight Frank they quickly understood exactly what we were looking for and found a lovely property for us. The whole team are professional, friendly and responsive and we would like to thank them all, in particular Chloe and Ewelina.
Thank you Gill, I’m so pleased we could help find the perfect property for you.
4/5
GoogleOur property in Chickwick has been managed by KF since 2015. The teamwork at this Estate Agents is admirable from sourcing tenants to tenancy renewal and property management. This year, Terence Lane, became our Property Manager and he has been excellent in keeping up the standard by giving relaible communications to us even though we have never met. Highly recommendable.
Thank you for your kind review Lee, please do stay in touch and let us know if you have any other property related questions. We'd love to help.
5/5
GoogleChloe was so helpful and a joy to correspond with. She was always on hand to help with any issues that arose and was always positive and energetic. Thank you for making our move so easy.
Thank you Anna, it was a pleasure to help you find your new home! Please don’t hesitate to reach out with any further property needs.
5/5
GoogleThe whole process ran smoothly and we are very happy the flat. Chloe was very helpful and responsive every time we needed help! Thanks for everything!!🙏 …
Thank you Lukas, we hope you will be very happy in your new home. Chloe
5/5
GoogleSo far, we have been very happy with the service from the whole team at Knight Frank, especially Ivanka.
Dear Mrs Rai, thank you for your kind words. I truly appreciate your feedback and we are all grateful for the opportunity to work with you. Kind regards, Ivanka
5/5
GoogleWe have experienced 2 years amazing service with Knighfrank Richmond team. We feel our house is in safe house and we love their professional service. Special Thankyou to Ivanka manager who always go extra mile to help and provide her best management experience .
Dear Mark and Rossita, Thank you so much for the wonderful review. This means a lot to me and the team. It has been a pleasure working with you. … More
5/5
GoogleThe service from the team starting with Chloe was nothing short of excellent . The guided tour, and timely response to our questions left a very good feeling with me and made me sure I was dealing with the right professionals
Thank you for your review. It was a pleasure to work with you and help you find your new home. Chloe
5/5
GoogleHaving used the Richmond office on several occasions over the past few years, I have always found them (in particular Hannah Bentley and Peter Norgrove) to be highly professional, knowledgable and perhaps more importantly, prepared to give hands-on practical advice to resolve various issues arising - and as we all know, there usually are a few of these!
Thank you Adrian, we really appreciate your comment
5/5
GoogleI’ve found my dream rental through Knight Frank and had the best experience viewing and making offers with agents Lucy Palmer and Berry. Both a total joy to work with! Lucy took care of all the paperwork for my chosen property and …
Nicole, it has been such a pleasure finding you your new home. We wish you all the best and hope you love Richmond as much as we do. … More
5/5
GoogleWe had a really positive experience with Hannah and the Knight Frank Team. Hannah was so helpful and made our move to our new home as smooth as possible. Hannah gave her time really generously to help us and we are very grateful to have had Hannah involved in this process. Thank you, Hannah!
Thank you very much for the review, Kerrie. We were really pleased to be able to help find you a home. Regards to you and all the family from everyone at Knight Frank Richmond.
5/5
GoogleWe are very delighted to work with a professional team from Knight Frank Richmond. Particulary, guidance and sincerity of Isobel was very helpful. Thanks for everything.
Thank you Neslihan. It has been a pleasure working with you and I wish you all the best in your new home, Isobel
5/5
GoogleEdward Adler of Knight Frank Richmond assisted with a purchase for us. He was recommended to us, and was professional and friendly throughout the process. Edward was always contactable and flexible throughout the sale, and ensured a satisfactory outcome for all parties. Thank you for the efficient service.
Thank you Lonne, we really appreciate your feedback. Please stay in touch and let us know if we can be of any further assistance, we'd love to help.
5/5
GoogleThe whole team at the Richmond office has been a pleasure to deal with. Peter Norgrove was excellent in dealing with the volatility of the market and getting us a buyer, subsequently dealing with an extremely short closing deadline. His experience, coupled with great communication skills, really make us recommend him to everyone.
Thank you very much for your kind words, we very much appreciate this. Best wishes.
5/5
GoogleZara, showed me around a few properties in Richmond. Zara is knowledgeable and had be personal demeanour. Thank you for your time.
5/5
GoogleKnight Frank were exceptional throughout our sale. We have rented, brought, sold and then brought in Richmond all in the last 4 years. As such we have dealt with the majority of the estate agents in Richmond in that time and James, Hannah and team are streets ahead of anyone we dealt with.
Thank you! We are really happy to hear you have had a positive experience with us and appreciate your feedback.
5/5
GoogleThe Richmond office and more specifically Jordanna were very professional and proactive throughout our dealings. Would definitely recommend their services to others.
Thank you for your review. It has been a pleasure working with you and I look forward to working with you again in the future, Jordanna.
5/5
GoogleKF Richmond were actually acting on behalf of vendor that was selling the property to me. Laura from the team was very proactive, kept communication open and made sure the process was moving at all times. I would definitely go to her to sell my property in the future!
Thank you Anthony, we look forward to working with you in the future
5/5
GoogleWe viewed a couple of properties with Zara and she was an absolute joy to work with, she communicates positions well, understands your needs and requirements without being pushy at all. Changed my opinion of Estate Agents!
Kate and her family were so lovely to show properties to, and I enjoyed all of our viewings together. Kate was very clear with her wishes and it was easy to chat through things with her. What an achievement for me to have changed her perception on estate agents! Thank you so much and all the very best with the search! Kind regards Zara Watterson
5/5
GoogleIt has been a breath of fresh air dealing with such profesionals, namely Natasha and Camilla in the Lettings department Richmond. Their experience, friendliness and knowledge made the move all worth while! "Natasha well done for all your hard work in the last two weeks, while Camilla was on holiday. You constantly kept me and my new tenant updated even when you had so much going on "! You have such a passion for what you do, nothing will hold you back. Many thanks again, and look forward to working with you both in the future! I will most definitely recommend KF!
5/5
GoogleWe instructed Knight Frank to sell our house in Richmond the week before the stamp duty was raised and the whole market slowed down. We knew it wouldn't happen over night but Knight Frank made sure viewings were relevant and the buyers had been checked. Viewings were announced in good time and there was feed back after each viewing. Hannah Bentley has been with us along the whole process and was reliable, reassuring and just a pleasure to work with. She was an amazing mediator between seller and buyer. We would go back to Knight Frank each time.
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Knight Frank's Richmond office has 203 reviews across 1 platform: 203 on Google.
Knight Frank Richmond is rated 4.9 out of 5 across all 203 reviews, and 4.9 out of 5 on Google from 203 reviews.
Knight Frank Richmond, 23 Hill Street, Richmond, TW9 1SX.
