Trusted Agent profile · Richmond
★★★★★
203 reviews across 1 platform
23 Hill Street, Richmond, TW9 1SX
Knight Frank's office in Richmond, at 23 Hill Street, is rated 4.9 out of 5 across 203 reviews on 1 platform, including 203 Google reviews rated 4.9.
Every review we hold for the Richmond office, from every platform, shown as written. First names only.
5/5
GoogleI would like to thank the team at Knight Frank in Richmond for their sterling work in finding a buyer in a very challenging market. Hannah was constantly positive during the sales process in spite of several setbacks with collapsing chains. She always kept us informed of progress and was very professional throughout. I would be happy to recommend them.
5/5
GoogleA very professional service from Knight Frank during a complicated purchase. Thanks especially to Jordanna at Richmond. She was always available and managed my purchase to ensure i knew what was happening all the time. She continuously liaised with all parties to move things along. Her help and advice kept stress levels to a minimum Thoroughly recommended
Thank you for the lovely review, It has been an absolute pleasure working with you and I wish you all of the best in your new wonderful new home.
5/5
GoogleI’m very grateful to Ivanka for helping me renting a lovely apartment in Richmond. She is very patient and professional. I had a great experience with Knight Franks.
Hi Lisa, thank you so much for taking the time to leave such a great feedback. This is greatly appreciated. I wish you all the best in your new home! Kind Regards Ivanka
5/5
GoogleThanks for the hard work Hannah and team, totally thrilled with the result and happy to recommend to anyone selling in this tough market.
Thank you Mary-Lou for your kind words, it is very much appreciated. Best wishes.
5/5
GoogleFinally a great experience with a very professional real estate agent! Thank you Vinnie for the very kind yet effective approach! Alex
Thank you Alex, we hope you enjoy your new apartment
5/5
GoogleA very helpful and supportive team. I am now a happy homeowner thanks to Edward and his colleagues at Knight Frank Richmond.
Dear Sarah, thank you very much for the review. We hope you enjoy living in your lovely new apartment
5/5
GoogleI would like to say that my dealings with Chloe Andrew of Richmond branch have been most helpful. From the moment she answers the phone she is cheerful, friendly, professional and very positive. So pleasant to deal with. Thank you, Nuala Burke
Thank you Nuala, always a pleasure working with you and always here to help with any property needs. Chloe
5/5
GoogleKnight Frank are completely different to other agents in the respect that they are upfront, honest and helpful. Peter was especially helpful.
Thank you for your kind words, Alex. It is very much appreciated.
5/5
GoogleEdward has been particularly helpful over the last year with my property search. A very professional and friendly company.
Thank you very much for your review, We hope you are enjoying your new home and we look forward to seeing you again around Richmond. Best wishes, Knight Frank Richmond
5/5
GoogleWe had a great experience with Knight Frank when dealing with the purchase of the new house. In the process of finding it, Laura understood exactly what we were looking for. Always a step ahead and responded in no time if we had any questions. We also got a very thoughtful new home present - which was only the tip of extraordinary service. Thank you!
Thank you very much for your kind review. We were delighted to have sold the house for you and your family and hope to work with you in the future.
5/5
GoogleVery professional, helpful and efficient to deal with. Thank you Edward
Thank you for your kind review. Do stay in touch and let us know if there is anything else we can do to help!
5/5
GoogleThe English house purchase system with its lack of early serious commitment seems designed to bring out the worst in people and encourage repeated attempts at gazundering. My buyers certainly exploited this to the full but calm, patient, super competent and ever charming Laura managed to steer both sides through all the crises to complete the sale. Much appreciated.
Dear Ewa, thank you for your kind google review. We were delighted to get there in the end and wish you all the best in your new home in North London. Laura and the Team at Knight Frank.
5/5
GoogleWe received an excellent service from Knight Frank at their Richmond office. Their marketing materials were impressive, right first time and highly impactful. They were friendly, professional and did all they could to secure the right sale for us. Well done and thank you to the team!
Thank you for the fantastic review, it has been a pleasure working with you!
5/5
GoogleExtremely happy with the service provided. Chloe was very helpful and efficient throughout the whole process!
5/5
GoogleWorked with Vinoath Selvakumar on a international relocation rental. Great experience, would highly recommend.
Dear Maurizio, we are very please that you had a good experience with Vinoath and we look forward to working again with you in the future
5/5
GoogleTop rate service from Ed throughout the buying process, exactly as you’d hope and wish for with no issues or concerns from us at any point, just incredibly honest and open dialogue at all stages. Ed (and James!) made the process as stress free as it can be, and, dare I say, all rather enjoyable! Thanks so much!
5/5
GoogleI dealt with Vinnie, he was incredibly helpful and prompt in his responses. Gave me all the information I needed and I felt like he made what can often be a stressful process, super easy and surprisingly stress free. 10/10 would recommend!
5/5
GoogleAll our dealings with this 'can do' Richmond team were fantastic but Jordanna who handled our sale was a definite stand out. Her tenacious approach ensured that we knew exactly what the position was on all buyers in the sales chain from acceptance of offer through to exchange and completion. To find such knowledge, honesty, positivity, professionalism and results in an estate agent was refreshing. We will definitely use this office for future property transactions and would highly recommend them.
5/5
GoogleExcellent service from Knight Frank’s Richmond office. I was helping a friend who is partially sighted move from Barnes to Richmond. We found a beautiful flat that Knight Frank were selling. Their staff could not have been more professional and were particularly helpful in dealing with my friend who’s sight is sufficiently bad that she can’t read any correspondence. Particular praise for Jordanna Mancina who went well beyond the call of duty to ensure the purchase went through without any hitches. If I ever sell in Richmond, I certainly intend to instruct Knight Frank.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleVinoath was of huge help. Excellent service.
Thanks Federico, we’ve enjoyed working with you and are so delighted to have been able to find a flat that fit your criteria. Hope to speak soon, Vinnie (Knight Frank Richmond Lettings)
5/5
GoogleOur best experience with an estate agent! Their communication skills were excellent and Isobel in particular was a very reassuring presence throughout the entire process of selling our property.
Thank you Roxaneh, it was a pleasure working with you and thank you for choosing us to sell your home. Wishing you all the best, Isobel
5/5
GoogleFantastic service from the team at Knight Frank Richmond, with really high quality and pragmatic advice in relation to our house sale. Charlotte in particular was a pleasure to deal with and helped guide us smoothly through from getting the house under offer to completion.PositiveResponsiveness, Quality, Professionalism
Thank you for providing us with the opportunity to sell your beautiful home. You remained patient and communicative throughout the whole process and it was a real joy to work with you. I wish you all the best in your new home.
5/5
GoogleI wish to congratulate Luke Ellwood, Hannah Lamb and their colleagues in Richmond on providing an excellent and efficient service on the sale of my property at Richmond Hill. They have maintained constant communication throughout, a rare thing these days! Very professional and I would not hesitate in recommending Knight Frank in the future. Well done. Richard Poulter
Thank you for your positive feedback, Richard. Much appreciated!
5/5
GoogleIt was a pleasure to work with Charlotte. Her sector experience, discipline and pragmatic attitude really came through in her work. She was super professional in evaluating our needs. Thank you for finding a perfect home for us and supporting every step in our acquisition.PositiveResponsiveness, Professionalism
It was a real joy helping you both find your perfect family home. You remained patient, communicative and friendly throughout the whole process and trusted me to guide you with your purchase. I wish you all the best in your new home and hope you will be very happy living in Richmond.
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