Every review we hold for the Richmond office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleParis is absolutely great to work with. We're still in the process of completing our rental, but to date she's been prompt with her responses and has seemingly endless patience for our questions and clarifications. I'd gladly recommend her to people looking to rent in the area!
Nicki · 16 November 2023
Agent replied · 13 June 2024
Dear Nicki, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI am so happy how everything went with my move thanks to Joe at Dexters in Kew! Everything was made so simple and he was so helpful with any questions I had and made everything really clear and simple! I love my new place and I would really recommend Joe at Dexters if anyone is looking for a new home he’s very honest and helpful! Thanks so much!PositiveResponsiveness, Quality, Professionalism, Value
Rhianna · 10 January 2021
Agent replied · 9 January 2025
Dear Rhianna, Thank you for taking the time in providing such lovely comments about Joe in our Kew office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleWe’ll soon be moving into a property rented through Dexters, and we’re truly pleased to have had Lillyella supporting us from the very beginning. She guided us through the entire process with great care, always being helpful and personally engaged, something we really appreciate. Thank you!
Joanna · 16 October 2025
Agent replied · 16 April 2026
Dear Joanna, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
GoogleParis has been incredibly professional and patient with our rental process. Her responses to our endless queries are prompt! I do recommend her if you are looking for a friendly and professional estate agent in Kew. Thank you, Paris for your help so far! 🙂🙂 …
Vasiliki · 16 November 2023
Agent replied · 13 June 2024
Dear Vasiliki , Thank you for taking the time to leave a lovely review regarding Paris. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleThe Dexters Kew team were a pleasure to deal with from start to finish. They were professional and quick to respond to all of my questions. I hope to continue working with these guys. Thank you Beth especially for going above and beyond and making my experience with Dexters a great one. I will be recommending the Kew branch to everyone I know. Thank youPositiveResponsiveness, Quality, Professionalism, Value
Sean · 14 June 2021
Agent replied · 13 June 2024
Dear Sean, We greatly appreciate you putting aside the time to submit a review about our Kew Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleI have dealt with estate agents in my letting previously and they have not been as friendly. Paris has been super kind and helpful to answer any questions to try make the process a bit easier for us.
Mia · 14 April 2024
Agent replied · 13 June 2024
Dear Mia, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleI had an excellent experience with Maddie. She was super helpful and a great listener. She took down all the exact features and qualities I needed in my future home. I have booked viewings with her and I have a great feeling that they are going to be successful.
Leah · 3 September 2025
Agent replied · 16 April 2026
Dear Leah, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
GoogleWorked with Paris to find an apartment to rent . She knew what exactly we were looking for and showed us exactly the apartments we loved . Once we made our decision she moved fast in closing the agreements . Truly appreciate her help.
Swetha · 16 November 2023
Agent replied · 13 June 2024
Dear Swetha, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleVery pleased with the service provided by Luke in my property search. Good communications, conducted in a friendly and helpful tone, informative and never pressured. Many thanks
Jonathan · 16 March 2026
Agent replied · 16 April 2026
Dear Jonathan, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
GoogleAoife was incredibly helpful, going above and beyond to ensure everything went smoothly. Professional, efficient, and always kind. She truly gets the job done. Highly recommend her!
Fatima · 23 September 2024
Agent replied · 23 October 2024
Dear Fatima, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleKatie goodman was super friendly, helpful and patient during our rental search. We are very pleased and excited to have found a property we are so happy with. Katie made the process really easy and explained each step in great detail as we are first time renters.
Thankyou Katie!
Maddi · 14 June 2023
Agent replied · 13 June 2024
Dear Maddi, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleLuke was great
Outstanding customer service
Professional polite patient
Very happy with his help when i was looking for the right property
A · 2 December 2024
Agent replied · 9 December 2024
Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma
★★★★★ 5/5
GoogleWe visited the branch last week with a clear idea of what we had in mind. Carmen was extremely welcoming and professional and spent time discussing our needs. Her enthusiasm and knowledge were refreshing and we are very happy to be able to work with her in finding our dream home. She has given us so many options so far and we are excited for this journey. Thank you.
Dean · 14 June 2020
Agent replied · 13 June 2024
Dear Dean & Claire, I was delighted to read the comments in relation to our Kew office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when anyone takes the time to post a great review. Many thanks again. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleIf you are looking to buy or sell a property in Kew or the surrounding area, I could not recommend Kew Dexters more. The team (Laura Earl, Luke Boyd and Lesley Alford) that I dealt with to sell my flat were all superb and went that extra mile. Nothing was too much trouble and all communications were done with a very professional and yet friendly approach. Thank you all.
Dean · 14 June 2020
Agent replied · 13 June 2024
Dear Dean, Thank you for your great review regarding our Kew office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleMe and my friend were looking for an apartment to rent and was helped by Paris from the Kew office! She was very informative and always kept us up to date. We will 100% use dexters in the future and will be recommending to our friends and family!!!
Aaron · 14 June 2023
Agent replied · 13 June 2024
Dear Aaron, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI have been searching for a property for a long time and found Veronika, who has been very helpful and profesional, although I have not found it from chiswick Dexter I am on a waiting list from another Dexter branch. Shout out to Veronika 👏🏼👏🏼 great first impression yet very polite and profesional. Well done team Dexter. …
Tsengel · 14 June 2022
Agent replied · 13 June 2024
Dear Tsengel, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleAlexander and her team located at the Kew Gardens property were absolutely amazing.
They went above and beyond to help us get into our property and we honestly can't thank them enough.
The team have checked in our us to ensure we are happy and comfortable.
Never had such caring estate agents and would definitely recommend using them.PositiveQuality
Keirra · 14 June 2022
Agent replied · 13 June 2024
Dear Kierra, It’s great to hear that you have had a brilliant experience with our Kew office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleParis was very professional and energetic with it.
She managed to secure a wonderful position for my unique position very speedily.
Unfortunately I was not able to progress further due to my personal circumstances, but would have no hesitation in highly recommending her.
David · 17 October 2023
Agent replied · 13 June 2024
Dear David, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleAoife has been very helpful with our rental search. While we have yet to find our ideal place, her support and dedication assure us she will help us find a perfect home!
I would definitely recommend.
Y · 15 March 2024
Agent replied · 13 June 2024
Thank you for your kind comments regarding Aoife and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team.
★★★★★ 5/5
GoogleSuper cool Luke , was very patient with me, as I arrived late. Very helpful and positive.
Kathryn · 11 May 2026
Agent replied · 11 October 2026
Dear Kathryn, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleI was recently on the flat hunting market and had a great experience with Dexter Key Estate Agents. Thanks Dexter Kew and in particular, Aoife Gammell which was super nice and helpful on my search.
Sonia · 15 March 2024
Agent replied · 13 June 2024
Dear Sonia, Thank you for your kind comments regarding Aoife and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team.
★★★★★ 5/5
GoogleReally helpful bunch of staff at Dexters in Kew. I spoke with Lily-Ella who was really knowledgeable and a great help to me and my wife. Thanks!
Ollie · 16 February 2026
Agent replied · 16 April 2026
Dear Ollie, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma
★★★★★ 5/5
GoogleOur encounter with Dexter's Sales team in Richmond was simply impeccable. The team had an attentive, sensitive and caring approach. They were always available and guided us all the way through. We are very grateful, and recommend this agency with confidence!
Dr · 17 October 2023
Agent replied · 13 June 2024
Dear Emma, Thank you for leaving a Google review for our Richmond office. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleJoe and his team have been great since taking management of our properties. I previously had a lack of communication from my previous agent hence moving to Dexters. Consistent in updating me and making me feel reassured that they were doing their best to find me a suitable tenant which they did in days via their corporate services department. Brilliant and straight forward experience, thanks again for all your help.
Jill · 15 June 2018
Agent replied · 13 June 2024
Dear Jill, Thank you for your review regarding your experience with our Kew Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
