Every review we hold for the Richmond office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleParis from the Kew office was helping me to find a flat to rent. She was very approachable and professional, a very nice and easy person to work with. I ended up giving an offer for a property listed by another agency but I would definitely work with Paris and Dexters again if I need to.
Tamás · 14 June 2022
Agent replied · 13 June 2024
Dear Tamás, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Kew office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleHad a flat viewing with Paris. She was on time, pleasant and friendly.
She was respectful of the current tenant.
She was able to answer all of the questions i had and is prompt in replying to my emails.
Daniel · 16 November 2023
Agent replied · 13 June 2024
Dear Daniel, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Paris. Please do not hesitate to contact us again. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI would love to share what a great experience I have had house viewing with Luke. He has been exceptionally helpful and flexible, brilliant communication and always very friendly & professional.
Cerys · 25 July 2025
★★★★★ 5/5
GoogleBeth made the entire process so smooth and efficient - thank you!PositiveResponsiveness, Professionalism
Emily · 14 June 2021
Agent replied · 13 June 2024
Dear Emily, Thank you for leaving us a great review. We really appreciate you taking the time to post this and will pass on to Beth and the team. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleParis has been a great help!
A · 14 June 2022
Agent replied · 13 June 2024
Thank you for your lovely 5 star Google review regarding Paris. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleGreat experiencing of working with letting management team, in particular Ginevra who has always responded with professional courtesy attentiveness.
Shohreh · 15 June 2019
Agent replied · 13 June 2024
Dear Shohreh, We are really pleased to read your positive review regarding the service from our Kew Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleShe’s so professional I would recommend her thanks
A · 16 February 2026
★★★★★ 5/5
GoogleI'd like to thank them for their customer focus. I also appreciate Luke's helpful and professional approach.
Uğurcan · 25 November 2024
Agent replied · 9 December 2024
We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
★★★★★ 5/5
GoogleI was dealing with Paris at Dexters in Kew and I must say I found her to be efficient, courteous and very helpful. She sent me relevant listing info and kept me up to date. She was without doubt one of the most helpful estate agents I have dealt with in a while.
Angela · 14 June 2022
Agent replied · 13 June 2024
Dear Angela, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleExceptional service from all the team . Thank you Sebastien and Ginevra for their professionalism and outstanding service
Maria · 15 June 2019
Agent replied · 13 June 2024
Dear Maria, Thank you very much for your great review regarding our Kew Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleWe were assisted by Armando who was really friendly and very helpful in trying to find our next home. He went above and beyond and we could not have been happier with his service.
Kevin · 15 January 2024
Agent replied · 13 June 2024
Dear Kevin, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Armando. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team.
★★★★★ 5/5
GoogleI loved Dexters keenness to find me a rental property and Beth was very helpful
Arsenal · 14 June 2020
Agent replied · 13 June 2024
Dear Dylan, We appreciate you taking the time to submit your review regarding the service you received from our Kew Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleI had a great experience with Dexters, in particular Laura who managed the sale brilliantly.
Catherine · 14 June 2020
Agent replied · 13 June 2024
Dear Catherine, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Kew Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleWe still haven't found the flat we're looking for but Marcos helps us a lot. I believe he will continue to keep us updated until we find the best one for us. He is very professional and kind. I highly recommend them!
Beyza · 14 June 2023
Agent replied · 13 June 2024
Dear Beyza, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
GoogleI have asked twice, now a THIRD time, over verbal calls and email responses, not to be contacted yet their different Kew rental agents continue to contact me via calls and emails. Do Dexter’s not realise this evokes the opposite reaction of ever wanting to engage or use them.
Bronwyn · 3 November 2024
★★★★★ 5/5
GoogleDexters Kew have been finding tenants for my property for the last 5 + years. Cadi & Camilla are a pleasure to work with, no task is too big or small, they’re always ready to help. I trust their judgment and they always find the best tenants suited for the property.PositiveResponsiveness, Professionalism
Alice · 14 June 2022
Agent replied · 13 June 2024
Dear Alice, It’s great to hear that you have had a brilliant experience with our Kew office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleJack, Beth and Tom were really helpful while I was finding a rental property.
Jonathan · 14 June 2020
Agent replied · 13 June 2024
Dear Jonathan, Having read your review, we would like thank you for your feedback about our Kew Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleDexters were the second agents that I have engaged, after being couple of month with another agent. In the first week they have managed to arrange more than double viewings of property, than I had with the other agent for months, and in the second week i got already two offers. Brilliant and very professional service, which I would highly recommend and use again for the future.
Toma · 15 June 2017
Agent replied · 13 June 2024
Dear Toma, We are delighted to read that our Kew Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleI cannot recommend Dexters Estate Agent enough. They have been managing the property rental of our property for over 4 years and they always go about and beyond in their client management, care of the property and helping resolve all problems.
Michelle · 14 June 2023
Agent replied · 13 June 2024
Dear Michelle, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleMy landlord and the service from Joe was 10/10. Thanks Joe for everything.
Jed · 14 June 2020
Agent replied · 13 June 2024
Dear Jed, Thank you for taking the time to write a review about the great service you received from our Kew Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleVery efficient team at the Kew office. Polite, punctual and professional. Within hours of having my instruction they had arranged several viewings and had an offer for me in 48 hours. Highly recommended. Keep up the good work Beth!!
Kausar · 19 July 2023
Agent replied · 13 June 2024
Dear Kausar, Thank you for your kind comments regarding Beth and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleGreat service and communication from Armando Ibisi, very prompt with responding to queries and efficient and friendly manner for the viewing. He was extremely punctual and pleasant to interact with.
Namrata · 14 February 2024
Agent replied · 13 June 2024
Dear Namrata, Thank you for leaving a 5 star Google review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleThe Kew team have been a great help with answering questions and always being quick with assisting me with my rental search. I have spoken with Paris and Katie who were both efficient and friendly. Will definitely recommend using Dexters!
Jack · 14 June 2023
Agent replied · 13 June 2024
Dear Jack, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI had great experience with Dexters. Camila and her colleagues were always very professional and took great care of my property when showing potential tenants around. They also kept me informed throughout. From my experience with estate agents in this area Dexters is certainly the best.PositiveResponsiveness, Professionalism
Chris · 24 October 2022
Agent replied · 13 June 2024
Dear Chris, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
