Every review we hold for the Richmond office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHaving recently just completed a sale of my property I feel I must post on line my sincere gratitude for all the assistance given to me by all the office staff at Dexters. Special gratitude to Luke, David and Gary, who showed me that nothing was to much trouble.
Every problem that arose during the sale, between them they were able to give me expert advice, and guide me to a solution to the problems.
To them all my sincere gratitude and thanks. You all are very professional in what you do, and I would definitely recommend Dexters to anyone selling a property.
Thank you all
Beryl Saunders
M · 15 June 2019
Agent replied · 13 June 2024
Dear Beryl, Thank you for your review regarding your experience with our Kew Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleDuring my search had a pleasure to meet Luke Dones - very bright individual, who happens to be knowledgeable, approachable and possess an excellent customer service skills. Highly recommended.
George · 14 December 2024
Agent replied · 28 December 2024
Dear George, Thank you for your kind comments regarding the team and
your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma
★★★★★ 5/5
GoogleCadi Smith and her team at the Kew Branch offer a fantastic customer service. I would rate Dexters as the best in the area.PositiveResponsiveness, Professionalism
M · 14 June 2021
Agent replied · 13 June 2024
Dear MP, It’s great to hear that you have had a brilliant experience with our Kew office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleI have just rented a one bedroom apartment for myself and girlfriend. Shan and Sebastien were the most helpful lettings agents I have dealt with. Thanks guys, p.s. we are loving the apartment
Dan · 15 June 2018
Agent replied · 13 June 2024
Dear Dan, Thank you for your review regarding your experience with our Kew Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleThe lettings team are the best, especially Katie
Scott · 14 June 2023
Agent replied · 13 June 2024
Dear Scott, Thank you for your lovely review regarding Katie. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI am very happy about our experience with Paris, and this branch in general. I really liked their style, as it was never pitchy or too pushy. As a renter I felt they were providing a real mediation service, and even when things don't work out as expected, no one was pushy or aggressive like you see too often with agencies. A 5 stars well deserved.
Dario · 14 June 2022
Agent replied · 13 June 2024
Dear Dario, Thank you so much for your comments, the team will be delighted you have taken the time to post these and award us a 5* review. I wish you well and hope that we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI was a tenant with Dexters and when Ginevra Zabeo took over the management of the property I was renting she responded quickly and did not stop with her efforts until the problem was solved. She seems to be particularly talented for the job and has the right mixture of professionalism and empathy. She always remained friendly, explained everything until we understood and gave us the feeling that she is representing our interest as tenants and that she is alway there for us. She was efficient, highly professional and service oriented at the same time, a rare mix of qualities. What was most important for us: She got things done. Thank you so much, Ginevra. We were very impressed. For you results mattered.
Bernard · 15 June 2018
Agent replied · 13 June 2024
Dear Bernard, Thank you very much for your great review regarding our Kew Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleExcellent service, Marcos is great, go SA!
Karl · 14 June 2023
Agent replied · 13 June 2024
Dear Karl, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent
standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleThe agents at Dexters have been exceptionally good for my rentals through the years. If there has been a problem they have always been there eager to help, which makes life much easier these days. As a landlord It certainly takes much of the stress away from renting. I am happy to recommend their company.
Valerie · 14 June 2023
Agent replied · 13 June 2024
Dear Valerie, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleGinny is just amazing! Every time we have an issue or simply a question she reacts promptly and keep us in the loop, we cannot ask for a better property manager
Cecilia · 15 June 2018
Agent replied · 13 June 2024
Dear Cecilia, We appreciate you taking the time to submit your review regarding the service you received from our Kew Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleMarcos was incredibly helpful and kind.
Aybars · 14 June 2023
Agent replied · 13 June 2024
Dear Aybars,Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleMarcos was very helpful and professional!
Linda · 14 June 2023
Agent replied · 13 June 2024
Dear Linda, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent
standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleReally professional service, Marcos was great.
Hubert · 14 June 2023
Agent replied · 13 June 2024
Dear Hubert, Thank you for taking the time to leave a lovely review regarding Marcos. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleHad a viewing with Paris in Kew in November 2022, she was very lovely to talk to, professional and knew about the area, she was knowledgeable about nearby amenities and generally all around helpful and nice. Has also sent us some similar properties since the viewing, which has been a huge help. Thank you!
Gabriela · 14 June 2023
Agent replied · 13 June 2024
Dear Gabriela , Thank you for taking the time to leave such a great
review, your comments are really appreciated and we are delighted
you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleExcellent service. The agents are very helpful and were happy to advise on the process of buying a property. Thanks Gary and Luke in particular who have been great.
Lindsey · 15 June 2019
Agent replied · 13 June 2024
Dear Lindsey, Having read your review, we would like thank you for your feedback about our Kew Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleWe have just exchanged on the sale of our house in Kew and although it took longer than expected the Dexter’s Kew office did an exceptional job keeping everything going and managing everything in the background. In a slow market like the one we are experiencing now, you need a motivated team like Dexter’s to get things done and keep you in the loop with regard to the process. A first class service guys. Well done!
Philip · 15 June 2019
Agent replied · 13 June 2024
Dear Philip, Thank you very much for your great review regarding our Kew Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleBeth was very helpful and professional and she showed me a very good range of options to rent in KewPositiveResponsiveness, Professionalism
Alban · 14 June 2021
Agent replied · 13 June 2024
Dear Alban, Thank you for taking the time to leave such great feedback regarding your experience with Beth and our Kew Office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleParis from the Dexters office helped us with two properties. She was really helpful, knew the property details really well, knew the people and contacts she was dealing with clearly having good relations with them and overall made it a really good experience. She clearly takes her role in the process seriously.
Tim · 14 June 2023
Agent replied · 13 June 2024
Dear Tim, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleMillad quickly understood what kind of property we were after, and booked us in for a viewing. He has been very responsive to our queries during the process, and acted professionally whilst still having a relaxed and friendly approach.
Mattis · 14 April 2024
Agent replied · 13 June 2024
Dear Mattis, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleThe Dexters Kew office run by Joe Hartnett, is a hard to beat team in the area for their general professional appearances and manner, their ability to listen and understand your needs, and they are always efficient and extremely quick to respond. Joe especially has a great work ethic, knows his stuff, and is an absolute go-to person with no issue being too much trouble for him to help advise on.
Helen · 14 June 2020
Agent replied · 13 June 2024
Dear Helen, Having read your review, we would like thank you for your feedback about our Kew Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleGinny @Kew Gardens has been great help getting problem solved and follows-up with email conformations. This is perfect for busy lifestyles and very much appreciated. Thank you!
Denise · 15 June 2018
Agent replied · 13 June 2024
Dear Denise, I am writing to say thank you for your kind comments about the service you received from our Kew Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleThe team in Kew is great, really helpful and friendly! In particular my property manager Ginevra who is been managing my property for over an year now.
Ed · 15 June 2018
Agent replied · 13 June 2024
Dear Ed, We are delighted to read that our Kew Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Mollie De-la-haye Customer Relations Team
★★★★★ 5/5
GoogleParis showed us around a few properties in Kew and was really helpful. Knowledgeable about the property and landlord, and helped us think through different ways the flats could be configured to best suit our needs. She is very familiar with the area and gave us great advice, highly recommended.
Judi · 14 June 2023
Agent replied · 13 June 2024
Dear Judi, We really appreciate you taking the time to leave such lovely comments about Paris. They will be so pleased to read your 5 star review. Please do not hesitate to contact the Kew team in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 4/5
GoogleThe Lettings team I have dealt with are professional and friendly. I have met Luke in person who was polite, punctual and smartly dressed.
Sophia · 18 November 2024
Agent replied · 9 December 2024
Dear Sophia, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a great service. Kind regards, Asma
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
