Savills Teddington reviews in Richmond upon Thames

★★★★★ 1/5

Trustpilot

I had no issue with them for 11 years…

I had no issue with them for 11 years of renting. So sadly, at the end they did ghost and kept my deposit without explanation.

Rick · 23 April 2026

★★★★★ 5/5

Trustpilot

Professional & Helpful, Thankyou !!

Savills is very professional, thorough with the documentations and help you with every steps of your move in/out.They have always responded on my queries/reported issues with prompt reply and solutions.I have been with Savills from last 4 years and My entire process of move in/out was really smooth.Property manager assigned to me were really helpful and always resolved all my queries and concern. I would like to call out their names - Gud Young & Cato Ng for helping me throughout my tenancy.Special Thanks to Cato Ng for all your help and support.Thankyou.

Praveen · 12 October 2023

★★★★★ 1/5

Trustpilot

Doesn't care about tenants only money

Do NOT EVER use this letting agency. They were terrible to deal with, slow and incompetent. Annabel and Maicy were unhelpful at best. They gave us wrong amounts due, wrong bank details and a wrong address to the property. Moreover, they rented us a unit that is an absolute DUMP and a biohazard. There is MOLD everywhere. Everything is broken. Now they are holding us to a lease for a property that is not fit for tenancy. RUN!!! Use any other agency but Savills. They are a fraud and a joke.

The · 11 October 2023

★★★★★ 5/5

Trustpilot

Exceptional Service from Cato Ng

I had the pleasure of working with Cato Ng during my tenancy, and I can't speak highly enough of the service he provided. Cato was always prompt in his responses, courteous, and genuinely seemed to have my best interests in mind. It's not often you come across a property agent who goes above and beyond to ensure a smooth experience, but Cato certainly does. His professionalism, combined with his attention to detail, made the entire process seamless. I would wholeheartedly recommend him to anyone looking for a reliable and dedicated property manager. Thank you, Cato, for all your assistance!

KC · 4 October 2023

★★★★★ 5/5

Trustpilot

Savills has once again come to my…

Savills has once again come to my rescue when I had a serious problem with leak in my apartment. Thank you Tami Fazon for helping me out in solving this matter in a speedy and professional way!

Monica · 23 May 2024

★★★★★ 5/5

Trustpilot

Great Experience with Roshni Jethwa

We have had a great experience with our property manager, Roshni Jethwa over the past few years. She has been very helpful, responsive, and professional throughout.

Ihsan · 10 April 2026

★★★★★ 5/5

Trustpilot

Fourth Time’s the Charm

Please note that this 5-star review relates to our current property manager, Tami Falzon, only, as opposed to the disgustingly poor customer service we have experienced with Savills otherwise. After three incompetent predecessors (each of whom quit Savills after three-month stints without us tenants being alerted), Tami has been refreshingly communicative, reassuring and proactive. Her quick response time, regular updates on outstanding issues, positive attitude and no-nonsense approach in liaising with our building’s management company have been massively appreciated, not the least because we can finally trust a Savill’s representative to action things within a remotely acceptable timeframe. Thank you for all of your hard work Tami!

Kristina · 26 September 2023

★★★★★ 5/5

Trustpilot

outstanding service, care and support

The team at Savills, specifically Victoria and Cameron , have been exceptional in their assistance with the sale of my Mother’s house. From the first reassuring meeting, where my Mother was greeted with kindness, respect, to the final exchange date, Victoria and Cameron have been professional and personable throughout. We have been kept completely up to date with viewings, feedback and more latterly, the final moving details. Phone calls or email concerns have been answered immediately and my Mother has been able to feel completely confident that she has chosen outstanding agents. In fact, it would be fair to say that whilst not the normal comment from an 86 year old, she told me she would happily adopt Victoria and Cameron!As an over seas daughter, it is impossible to thank, or praise Victoria and Cameron enough, for all their attention to my mother’s sale and for the frequent emails and phone calls to me too.Savills are, quite simply, head and shoulders above the rest.

Christopher · 26 September 2023

★★★★★ 5/5

Google

David was very professional, efficient, approachable and kind throughout the whole purchasing process. I would highly recommend him to anyone. He made the purchase feel very easy and with minimal stress. Thank you for all of your hard work, I couldn’t have asked for anything more!

Ella · 11 November 2023

★★★★★ 1/5

Trustpilot

Very bad communication

Very bad communication, we made our offer for renting a flat, they accepted it and there were delays with the contract which we received after the pre-set 'moving date'. They haven't changed the move-in date in the tenancy agreement even if we moved 3 days after. Once we moved in, they appointed us a property manager and we could not get in contact with them, nor anyone else at the agency. We paid 12 months upfront so they felt like they could disregard us. We haven't received the report from the inventory company so we could double check it, and we can't contest it if it's been more than a week since we moved in. Very dissapointed with their services.

Catalina · 9 August 2024

★★★★★ 5/5

Trustpilot

Exceptional support

Luke has been an exceptional lettings negotiator since the first day we enquired for our property. Despite our busy schedules, Luke was very patient with us and supported our letting journey from start to finish with incredible energy and professionalism. The transition from enquiry to moving in was very smooth and we are extremely pleased with the service we have received by Luke overall. Thank you so much!

Polina · 13 June 2021

★★★★★ 1/5

Trustpilot

Absolutely appalling experience with…

Absolutely appalling experience with Pimblico office. Ridiculous delays with compliance, never-ending demands and Laura Wilcox and Claire Palmer took zero trouble. We dropped the company after weeks of stress.

Pandora · 12 March 2026

★★★★★ 5/5

Trustpilot

Great team

George and his team have been very professional in selling our house in Truro. It took a few months to find the right buyer due to volatility of the market, but George kept us in a positive mood all along. Reliable, efficient, easy and friendly to deal with and always reachable by phone or email. Thank you guys!

Luisa · 6 November 2022

★★★★★ 5/5

Trustpilot

Excellent job from the Savills team particularly Tom Willing

Excellent job from the Savills team in selling our flat. Especially Tom Willing who was the lead. Tom has the perfect balance of drive and commitment to getting the deal done, with a realistic and balanced approach to both seller and buyer. He facilitated good communication between everyone involved, with an excellent speed of response throughout. And a very calm and reassuring style.

Mr · 29 March 2022

★★★★★ 5/5

Trustpilot

Alexa was brilliant from the outset!

Alexa was brilliant from the outset!Not only did she make time over a weekend to show us properties, she was available right thru the process of entering in to the lease & was also always on hand to answer further questions & re-attend the property on more than 1 occasion so that we could solve issues about sizes & our needs once we got the keys.A HUGE Thank You Alexa!Cheers Ben & Lisa

Benedict · 21 January 2020

★★★★★ 5/5

Trustpilot

Aliya is really helpful and responds…

Aliya is really helpful and responds very quickly whenever we have an issue with our property. She does her utmost to resolve it as soon as possible.

Brittany · 23 October 2024

★★★★★ 5/5

Trustpilot

Great experience with our Savills realtor

Eddie was incredibly helpful from the very start of our search all the way through to signing and moving in. We are extremely grateful to him for making the process easy and being readily available for all our questions & concerns. He had our best interests at heart from the beginning which made him a great realtor to deal with. We'd be sure to use him again in the future.

Sarah · 2 November 2020

★★★★★ 5/5

Trustpilot

A lifesaver!

Charlotte was an absolute pleasure to deal with. After being let down by another agency with only a few days to move-in date, Charlotte ensured that we could turn around a rental lease in only a few days! Really a superhuman feat, and one for which I am incredibly grateful.I genuinely could not have asked for more, and I will certainly look to use Savills in the future.

Kevin · 19 April 2021

★★★★★ 5/5

Trustpilot

Exemplary client service

Highly professional, always responsive, very focused on the client’s needs and interests, excellent at generating high quality demand and in communicating. Above all, Archie Davies is the personification of client service.

Marcus · 12 August 2024

★★★★★ 5/5

Google

We were very lucky to have Victoria Ball as our agent for our purchase, she was very diligent and proactive the whole way through the process and helped to keep everything on track, I highly recommend Victoria and Savills

Tania · 15 March 2024

★★★★★ 5/5

Trustpilot

Excellent service and competitive…

Excellent service and competitive pricingExcellent service and competitive pricing.Generated a large number of interested buyers and arranged viewings with minimum fuss.Haley was brilliant at keeping us up to date with the latest offers and managing the sales process to keep the buyers well informed and interested. She was also extremely helpful during the negotiation period.Savills experience and wide reaching network of offices was extremely useful when it came to preparing and signing all the necessary documentation and explaining the structure of the sale.

Micheal · 21 August 2023

★★★★★ 1/5

Trustpilot

Very good company for sellers because…

Very good company for sellers because most of them are traders and they support them.Beware of buying thru their auction , this is the place where you will be mislead , if you buy without doing due diligence, this auction company whatever you see being sold comes back again and again with lower price to catch new innocent buyers , like bait is used to catch the fish, same way innocent buyers are caught thru there network and pricing . Whatever lot you see and think of buying, please go back to previous auction catalogues and you find the the truth and the trick they use for innocents.

Dave · 22 July 2024

★★★★★ 5/5

Trustpilot

Aliya is very responsive/proactive

Aliya is very responsive/proactive, she tries her best to sort out any issues, and provides feedback as issues are being resolved. Aliya also provides clarity on any issues being queries, usually within very quick turnaround times

Karin · 10 May 2024

★★★★★ 5/5

Trustpilot

Sam has been an incredible help

Sam has been an incredible help. An issue I've been dealing for a year he managed to solve it in less than two months, he is very professional and nice!

Maria · 23 August 2024