Savills Teddington reviews in Richmond upon Thames

★★★★★ 5/5

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We have recently purchased a property…

We have recently purchased a property through Savills Wimborne Office. We dealt with Jamie Morten. It was a protracted and often fraught purchase because we commenced the purchase just before lockdown due to Corona Virus. Jamie is diligent, conscientious, offered good advice (even though his client was actually the vendor). He never failed to return my calls or emails speedily. He is very protective of his clients interest and we would definitely use his services should we ever sell this property. I will miss my regular conversations with him.

Yassamin · 23 July 2020

★★★★★ 5/5

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Their highly regarded reputation as Scotland’s leading estate agent did not disappoint.

Savills gave us a first class, professional service from beginning to end. We were lead every step of the way by Peter Gillispie who has a wealth of knowledge and experience. The guidance and expert help we received from Peter was invaluable. We were selling our family home of over 40 years which was very emotional too and he was very sensitive to our situation. After being on the market for less than four weeks we had an offer a few days before lockdown. The deal was completely at the beginning of July and we were reassured throughout these unprecedented times that the Savills team were doing all they could. Peter went above and beyond and as a family we can not thank him and the Savills team enough for acting on behalf of us and securing a buyer in these times. We could not recommend highly enough, thank you.

Deborah · 20 July 2020

★★★★★ 4/5

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Sale of 1 Ullswater Drive, Alderley Edge, Cheshire

The process of finding a buyer for the property, photos, managed viewing, advice was first class. The early management of the sale probably didn't go so well, but after discussions early in Sept the dedication and hard work by Anna Stocks was exemplary. So many calls chasing up everyone involved, advising how to solve issues, keeping people informed - would not have happened without her. Thanks Rob

Rob · 11 October 2022

★★★★★ 5/5

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Angus and Felix are great!

We've had most our contact with Felix and Angus when renting and they're always really accommodating, helpful and clear in communication. Made our renting so much easier and anxiety free. So thanks a lot for that!Some feedback to Savills though - if you change staff that is responsible for certain things, make sure you have a system in place for this, as this caused us to get no response for quite some time until we started reaching out to more contact points.

Emilia · 11 December 2024

★★★★★ 5/5

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Very prompt and helpful assistance from…

Very prompt and helpful assistance from my property manager, Nya Goodings at the Richmond branch.

John · 19 August 2026

★★★★★ 5/5

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Perfect renting experience!

I had the pleasure of working with Bea Elliott on finding and renting my new flat. It is so hard (especially in a pandemic!) to find somewhere remotely but Bea was SO helpful and I really appreciated her going to the extra effort of sending me lots of videos and photos so I could see everything. She has been a dream to work with and I am so happy with my experience - thank you Bea! :)

Issy · 18 March 2021

★★★★★ 5/5

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Superior Rental Management Service

I have been a landlord with Savills for several years now. Savills completely manages my property portfolio as I live abroad. As a hands-off landlord I cannot ask for more. They have always done secure tenancy checks, ensures tenant satisfaction, are always on top of any maintenance issues and manage all the finance’s and payments so I don’t need to worry about a single thing. The staff are always courteous and keep me informed. Key amongst these is Wendy Tickle who has expertly managed my accounts ever since I was a client from a previous company. Wendy’s approach goes above and beyond what I have experienced from other agents, as she always communicates everything, follows up ahead of time and goes above and beyond, doing things such as contacting the local council or service management company to resolve any financial issues that may arise. It’s this approach and staff like Wendy that go the extra mile that has kept me loyal.I highly recommend Savills if you’re looking for highly professional team that will treat you and your tenants with the care respect, and give you peace of mind that you expect.

Imran · 5 December 2024

★★★★★ 1/5

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Poor Property Management

I’ve rented homes for about 20 years in different cities and countries, and Savills has been the worst by far. Their property manager constantly dodges responsibility and ignores urgent issues, letting simple fixes drag on for months.

For example, it took 9 months to fix our apartment's lights - a job that usually takes 2-3 days elsewhere. Similarly, the AC and heating systems were non-functional for months.

The property manager often says he's sorted things out with contractors, but when I checked on these companies they say they had not received any request from Savills. That happened at least twice with two different issues.

Right now, we’re dealing with massive mold damage that started in October and has ruined our bedroom’s built-in wardrobe, making the air toxic and the bedroom unusable. Despite promises, nothing has been done, and it’s already December.

Throughout our tenancy, there has not been a single day when everything in the apartment functioned as promised. Think twice. Their negligence could seriously affect your living conditions and health.

Igor · 5 December 2024

★★★★★ 5/5

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George was fantastic at managing a very…

George was fantastic at managing a very tricky sale - we used other agents for over a year that didn’t deliver the same great efforts that George put forward. He managed the process so closely and made sure it was very well processed. Highly recommend.

Matthew · 3 May 2024

★★★★★ 5/5

Trustpilot

Great buyer experience

We had a fantastic experience as buyers purchasing a property marketed by Savills of Petworth.We were able to get an appointment quickly, after seeing the good quality photographs provided on line on a property search website. We were met by Daniel, an Associate Director of Savills, who showed us round and was very knowledgeable about the property. We loved the house and made another appointment for a second viewing for the following week. However, our sister-in-law came to stay and as she is quite knowledgeable about property, we called up Savills to ask if we could have a viewing earlier. They were more than happy to accommodate us. We put an offer in straightaway and Daniel was very speedy in getting back to the vendors and then us to agree a sale price. He then helped as much as he could to move the transaction along by constantly liaising with the vendors, the solicitors and even our estate agent acting for the sale of our old house. Every time we called up, he was either available or got back to us very promptly not long after. He was always available on the mobile. His colleagues in the office were super friendly and sounded very professional. This is really what you expect when dealing with a company with the reputation of Savills, of being a higher end estate agent. We all know them as being a go-to agent if one is looking for a beautiful country estate or an expensive apartment in town, but maybe people don’t realise they have a variety of property on offer. Ironically, we happened to be visiting Petworth a few months’ ago and were looking at houses in the area. We saw the Savills office from the car park and I suggested we go in to see them, but my husband said there was no point - they wouldn’t have anything in the price bracket we were looking at!! Obviously big mistake! I would wholeheartedly recommend Savills of Petworth for anyone wanting a really good, extremely professional and proactive agent, whether you have a little cottage or a grand property with acres of land. From our experience, we would say you will receive the utmost attention and expeditious sale, whatever the size of the property. They were clearly acting well for their clients as we were persuaded up with our offer and were clearly in a lot of contact with them regarding the progress of the sale, but as purchasers, we really felt valued too. Unlike some higher end agents we could mention in rural Sussex, there is no hint of pretension or snobbery towards potential buyers, just enthusiasm, property knowledge and helpfulness all the way. We would like to thank them for helping us find the house of our dreams!

Mrs · 16 April 2020

★★★★★ 5/5

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Great experience with Savills

I have completed the purchase of a property through Savills, Sholto Thompson was the main point of contact throughout.I have to say that my experience was very positive. From day 1 Sholto was very helpful and answered any question I had timely. While going through the process he maintained a good level of communication and he actually assisted with some chasing towards the end of the sale, as things seemed to have gotten stuck somewhere along the lines. I am sure his support helped in concluding the sale and made the process a little less stressful as completion was approaching. So a particular thank you to Sholto for all his help which didn't go unnoticed.I'll definitely recommend Savills to friends and keep them in mind for the future.

Adele · 22 February 2024

★★★★★ 1/5

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Just relating my experience in…

Just relating my experience in attempting to buy from Savills estate agency. Was told to come on Saturday at 11am and the sale of the apartments would be sold on first come basis. However a ticketing system was created for which people who turned up on Friday were allocated tickets in advance due to security concerns of the site. This was not communicated to the majority of people who arrived on Saturday. On arriving at 10.50am I was allocated ticket 23 as 1-18 were already given out Friday. The 18 ticket holders purchased the majority of the 20 apartments available and anyone who followed the correct procedure and turned up on Saturday was left with the remaining apartments. The professionalism shown here can only be described as a disgrace.

Bushy · 11 January 2020

★★★★★ 5/5

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SAVILLS RICHMOND

We appointed Savills Richmond for the sale of our large family home in Twickenham following the death of my mother.. We found Peter Norgrove and Daniel Hutchins to be professional, patient and charming at all times.. It was not an easy sale in the current climate but after the first offer fell through they achieved a price in excess of the initial offer. Peter was always available for phone calls, advised on legal matters and went far beyond the call of duty to ensure the sale went smoothly for us. I would not hesitate to recommend Savills to anyone wishing to sell their home.Catherine Woram

CATHERINE · 8 December 2019

★★★★★ 1/5

Trustpilot

WARNING

WARNING - DO NOT USE THIS COMPANYI was asked to be a guarantor so i agreed. This awful, arrogant, ignorant, OTT company sent me a link to add info they supposedly require. I cant believe what they have asked for me to supply? very intrusive to say the least, almost everything except my inside leg measurement or is that to come? They state that you can ring or email them but you can never get through or a reply. I think they only exist because people have no choice, DISGUSTING!!!!!!!!!!!!!!!

B · 11 November 2024

★★★★★ 5/5

Trustpilot

Savills Exceeds Expectations

Savills recently helped us purchase a house that we have admired for over 30 years and which we had assumed would never come up for sale in our life-time. To facilitate this purchase Savills managed the sale of our current property, which we put on the market at very short notice, and thanks to their determination, perseverance, energy, market knowledge and advice, we achieved our desired sale and in a time scale that suited all parties. Peter Walker expertly handled both transactions from our perspective and exceeded our expectations as he worked tirelessly to ensure that we achieved the sale we required. We thank Peter and his team and would use them again and would not hesitate recommend them to others.

SH · 3 September 2019

★★★★★ 5/5

Trustpilot

Happy with our property manager

We are really happy to have Aliyah as our property manager. Aliyah has been very responsive and efficient to manage our rental property. We’re lucky to have Aliyah and would recommend her services.

Jenny · 24 October 2024

★★★★★ 5/5

Trustpilot

Savills estate agents

We found Savills to be a very professional company. The whole team who helped sell our home especially Chris Clifford were on the ball with every aspect.We were notified of the progress the whole way through to completion. Today we were delighted to receive a bottle of champagne totally unexpected but very welcome. We wouldn’t hesitate to use them again.

Mrs · 15 March 2023

★★★★★ 2/5

Trustpilot

Communication is appauling

Communication is appauling. I have been promised a call back on 4 occasions from the same person about a property that was viewed.

MSLW · 9 June 2026

★★★★★ 5/5

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Claire Reynolds and the Marylebone team...

Claire Reynolds and her team at Savills we’re superb selling our 3 bed flat in Marylebone - incredibly efficient, professional, caring, and hard working. Claire found us a buyer within a week of instructing her and negotiated a very good deal for all parties. She was also very proactive during the conveyancing process and even helped reassure the seller and other estate agent on our onward purchase that all was well. Would thoroughly and absolutely recommend Savills.

Edward · 20 August 2020

★★★★★ 5/5

Trustpilot

Suzy Lambert of Savills is a delight to deal with

Suzy Lambert of Savills is the ultimate property sales manager. She is not pushy, she gives you the facts and lets you make up your own mind. She has integrity and is a model of discretion around the sales process - the fact that she will not divulge confidential info about the other party gives you confidence that she maintains the same wall around your info. What’s more, she is always cheerful and nothing is too much trouble for her. She made our viewing of countless properties over an extended period an absolute delight come rain or shine.

Rob · 3 November 2024

★★★★★ 5/5

Google

George, from the Teddington office was amazing! Calm and consistent in all of his dealings with us. Ours was a complex negotiation with two agents and he secured our dream rental with upmost professionalism. Definitely recommend and very grateful to Savills for minimizing the stress during a challenging time 👍🏻 …

Fiona · 11 November 2023

★★★★★ 5/5

Trustpilot

Sam Ing and Savills - great service and professional

Sam Ing is true professional in helping us renting the beautiful house.great service in terms of communication, viewing appointment, maintenance and checkin. Sam is very attentive and responsive in replying to our emails in case of any repair works required in the house or guidelines required and get the repair work done on time. True professional service and I am happy with Savills.

Hasim · 10 November 2022

★★★★★ 5/5

Trustpilot

First Time Buyer

Last year I had the pleasure to work with Sophie Grannell from Savills surrounding my first purchase. Sophie was always available and open to answering any questions I had surrounding the process in addition to offering insight into elements outside of the house purchase itself. Overall working with Savills put a typically stressful situation into a balanced and easy-to-process transaction.

Matthew · 22 February 2023

★★★★★ 5/5

Trustpilot

My key contact is Deanna and my…

My key contact is Deanna and my experience and interactions with her have always been positive. Deanna is very customer focused, the consummate professional and a great communicator i.e. always keeping you updated if there is a matter to be resolved.

Concept · 21 May 2024