Jackson-Stops Teddington reviews in Richmond upon Thames

★★★★★ 5/5

Trustpilot

I am very impressed with Jackson Stops,

I am very impressed with Jackson Stops,The guidance through visiting, bidding for and letting the flat was superb. There have been no issues with the flat but there are ongoing issues with the building that Loren Pogue has been particularly tenacious in dealing with - as well as kind and generous with both her time and approach in contacting me and always ensuring that I know what is happening.I would give all involved six stars if I could.Thank you all so much

Mark · 9 October 2023

★★★★★ 5/5

Google

We recently bought a house in Hampton Hill, with Jackson Stops Teddington appointed as the seller's agent. The team of Isabel, Andy and David were friendly, cooperative, helpful and pragmatic throughout the process. Despite unforeseen issues and delays with our own sale, they helped keep the move alive and we are really grateful for that. They will be top of our list of agents if we ever move again (sorry guys, hopefully not for a while...)!

Thomas · 27 December 2023

★★★★★ 5/5

Trustpilot

“We had an excellent experience with…

“We had an excellent experience with Jackson-Stops. Chloe and Michelle were fantastic throughout the entire process, and we’re really happy with our new home. Highly recommend!”

PB · 20 November 2025

★★★★★ 5/5

Google

Kayleigh was brilliant from start to finish. She’s professional, friendly, and always quick to respond, making the whole process smooth and stress-free. I’d highly recommend her to anyone looking for a reliable letting agent!

Demi · 2 September 2025

★★★★★ 5/5

Google

I’ve been with Jackson-Stops for almost 10 years now, and they’ve always been dependable and supportive. During the pandemic, Tom Ridgeway was an absolute lifesaver and really helped me avoid financial trouble. Fast forward five years, and Alice Creighton has been just as amazing, managing my property and looking after my tenants in exactly the professional and supportive way I hoped for. Couldn’t recommend them more!PositiveResponsiveness

Gil · 22 August 2025

★★★★★ 5/5

Google

A big thank you to Chloe Williams for her help regarding our abilities with our latest house move and the options we had. Even though we weren't able to find a property to rent through Jackson-Stops. Chloe provided me and my partner with all of the answers to our questions, thank you again!

Ben · 16 January 2025

★★★★★ 5/5

Trustpilot

Our experience of buying with Jackson…

Our experience of buying with Jackson Stops was second to none. Anthony was friendly and helpful for both of our viewings, and an excellent communicator. He really pushed to get our purchase through, and this made a real difference to the speed of sale. If we were to ever list our beautiful new home, we would certainly choose Jackson stops.

Frances · 3 October 2024

★★★★★ 5/5

Google

Searching for a property to rent comes with many challenges, but we were very fortunate that Mia took the time to understand what our needs were, sent us properties that matched our search requirements and guided us through the offer process. We're really pleased to be moving into our new home next month - thank you Mia for support!

Rebecca · 15 October 2024

★★★★★ 5/5

Trustpilot

I recently moved into a property and…

I recently moved into a property and had some issue with hot water. Natasha Freeman was great and chased up a solution. She kept me updated and was always polite and professional.

Karen · 11 June 2026

★★★★★ 5/5

Trustpilot

Why use anyone else?

We bought our home in Dullingham via Jackson-Stops 5 years ago. They were so professional and a pleasure to work with then, that when we decided to sell it earlier this year we had no hesitation in using them again. From the moment they took our instruction they were first class in keeping us informed, not just from what was going on, but also liaising with our buyers, our solicitors and our purchase in keeping everyone on the same page. Every time we phoned up, no matter who we spoke to, everyone always knew everything about our file. I would, however, like to say a special mention to Samantha, who not only went out of her way to make sure that everything went through as smoothly and stress-free as possible, even on her days off, but the fact that she took time out in looking after us. She was always available if ever we needed help with anything, and nothing was ever too much trouble. Unfortunately though, since we've sold, I do miss our morning update chats on the way to work! Thank you for making it happen.

Malcolm · 1 August 2023

★★★★★ 5/5

Trustpilot

I don't normally do reviews !

I could not have managed to purchase my home in Newmarket if it wasn't for Lottie at the Newmarket high street location. She did more than what was asked of her and she was very responsive on her emails. With the help of my cousins and Lottie I purchased the property site unseen. Something I have never done. When I arrived I met up with Lottie in person and met the team at Jackson-Stops and they are a great bunch of people. Sam was lovely and came out to the site to show me around. I highly recommend Jackson-Stops for all your real estate needs. Thank you Lottie for your amazing service and great attitude. Best wishes, Fenella Fownes

Fenella · 3 July 2023

★★★★★ 5/5

Google

Zyan was very responsive, nice and professional. He provided us with everything we needed to know about the property we visited and even agreed to drive us back to the station on a very cold day (which wasn't very close...!). Highly recommend Jackson-Stops for their assistance in the Twickenham / Hampton and surrounding area.

Carole · 25 November 2024

★★★★★ 5/5

Trustpilot

REALLY GOOD SERVICE

Very pleased with Jackson-Stops Estate Agents. They were very proactive in marketing & selling our property in Slough. They have a good on line presence and regularly updated us on viewings. It was easy to check on progress via their link. In particular, Teegan was proactive in the process and secured a successful sale.Highly recommended!

Fussy · 6 November 2024

★★★★★ 5/5

Google

Need someone that talks straight, professional, and direct about all property matters? Jackson-Stops Teddington are sure to be your guys. I've dealt with several more Estate Agents then I care to mention, but Tom advised me on so many things, and proved to be right on best part of the problems that I had previously experienced, Super helpful. Thanks Tom, you are a credit to Jackson-Stops. I'm now very happily settled in my new home.

Sandy · 23 October 2023

★★★★★ 5/5

Google

We had a great experience with Jackson-Stops Teddington. It's absolutely hard to find property to rent as huge number of people looking for the properties. A big thanks to Lara Hammond it was an absolute delight dealing with her throughout our tenancy process. Attentive, kind and thoughtful, she made the whole procedure smooth and easy.I would happily recommend Jackson-Stops to anyone looking to rent property in the current market. Thanks again from Ivan and Mariana.

Ivan · 23 October 2023

★★★★★ 5/5

Trustpilot

Review of Ormskirk office

First class professional service. Cannot recommend Simon enough. He went above and beyond in our recent purchase. Wendy helpful whenever I called the office. Would recommend for buying or selling. First class service.

Diane · 4 August 2025

★★★★★ 5/5

Google

I don't very often have good experiences with Estate Agents however the team at Jackson Stops were amazing throughout my entire search. I want to say a big thank you to Anisa and Mia for helping me with my search and making my transition into a new property very smooth. 100% recommended!

Sabina · 18 November 2024

★★★★★ 5/5

Trustpilot

Great Viewing Experience

We had two great viewings of a property with Tracy from the Jackson Stops Woburn office. Although we decided not to proceed with this particular house, Tracy was superb in showing us around the property and made it a very enjoyable experience; patient, knowledgeable and fun. We felt completely at ease when looking around, and any questions afterwards were very promptly responded to. Would totally recommend.

Charlie · 19 March 2024

★★★★★ 5/5

Trustpilot

Karl at the Lancashire branch was…

Karl at the Lancashire branch was fantastic . Karl went above and beyond to ensure the whole process went as smoothly as it could have. Unlike other agents we had experience with, Karl made himself available to us to answer any queries at any time .Nothing was too much trouble and we felt entirely comfortable every step of the way. Our purchase took a little longer than expected due to issues with solicitors on both sides. Karl played a big part in getting the queries cleared and the communication issues resolved. We couldn't have asked for more !

Nicola · 30 March 2023

★★★★★ 5/5

Trustpilot

Karl Ormerod​​​​ is an exceptionally…

Karl Ormerod​​​​ is an exceptionally highly experienced property expert. Karl is super knowledgeable in all areas of the property market. Karl, sold our house with much professional expertise from the first meeting with him until handing the keys over on our moving out day. Karl reaches out to a huge network of families looking for relocation and he has a wide network of contacts as well. Karl went above and beyond for our family to make the selling and move of our house as easy as it possible could be.We cannot recommend Karl highly enough.

Janine · 30 March 2023

★★★★★ 5/5

Trustpilot

Great Estate Agents, Oscar is fab

Overall, an outstanding Estate Agents. Oscar has been an absolute dream in helping us with our house hunt. My partner and I have quite a strict criteria, and Oscar has been so attentive and helpful throughout, which has made all the difference in what is usually a stressful process. I'm confident we will find what we're looking for so long as Jackson-Stops is involved. Many thanks,Megan & Arthur

Megan · 1 February 2024

★★★★★ 5/5

Trustpilot

Exceptional service

Exceptional service. Charming people. Huge thanks to Ro and Charlie. Went above and beyond. We even got a goodie bag when we picked up the keys! Cannot recommend highly enough. Definitely not your average estate agent, they are just so much better!

Karen · 18 June 2026

★★★★★ 5/5

Google

Anisa has been super friendly and extremely helpful throughout the whole process of our rental search and most importantly found us a lovely flat which met all of our requirements and we move into in 2 weeks time! Highly recommend!

Joe · 10 April 2025

★★★★★ 5/5

Trustpilot

Excellent Service

We just wanted to say a huge thank you to Karl at Jackson-Stops for all the amazing hard work he put in on our behalf to ensure we were, at long last, able to buy the house of our dreams.We think it’s fair to say that at times selling our house at 10 Ewanville, was particularly difficult and stressful and without Karl’s expertise and guidance, not to mention his excellent advice on how to handle certain situations, the outcome could have been very different. Karl went above and beyond and was always available to us throughout our purchase and sale and for that we are extremely grateful.We felt very fortunate that it was Karl who was selling 20 Victoria Road and very happy when he suggested to us that he and Jackson-Stops would be happy to assist us with the sale of our own house.He has been so patient and professional throughout, we simply can’t thank him enough.Thanks to Karl we are now living in our dream house in our dream location and hopefully have many happy years to look forward to. Thank you so much Karl for everything you have done for us in order to make our dreams come true! We really appreciate all of the hard work you have put in on our behalf.Many thanks Karl.

Mike · 20 February 2023