Every review we hold for the Richmond upon Thames office, from every platform, shown as written. First names only.
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5/5
GoogleI want to say a big thank you to Anisa. She has helped us through rental property process always with a smile on her face. Such a kind human being she is and I totally recommend her if anyone is interested in renting.
Good luck in the future and your support was much appreciated!
Anca ยท 25 May 2024
Agent replied ยท 22 October 2024
Dear Anca, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Katie, Customer Relations Team
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5/5
GoogleBuying a beautiful 4 bed property in Teddington through Jamie and his team has been a pleasure and a god send. It was a long and very difficult chain which had many very testing and trying changes along the way. Completion could not and would not have happened without his experience, expertise and sheer staying power. A true Estate Agent professional!! Highly recommend. ๐๐
Xx ยท 23 October 2023
Agent replied ยท 22 October 2024
Dear Xx Xx, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Jamie. Please do not hesitate to contact us again. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
GoogleJackson Stops rented a flat to me in Teddington and throughout the process Anisa Sherifi was always professional, attentive and a pleasure to deal with. I would have no hesitation in recommending Jackson Stops for anybody looking to rent a flat in the Teddington area,
Andrew ยท 16 October 2024
Agent replied ยท 22 October 2024
Dear Andrew, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Katie
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5/5
TrustpilotJonathan Weeks - Norwich office
We would like to thank Jonathan Weeks for his professionalism and support over what has been a very challenging period trying to purchase our next home. He was so kind and compassionate when our purchase fell through and has kept in touch throughout the period providing us with expert guidance and advice. As soon as something suitable came onto the market he was in touch and even though we didn't end up buying through Jackson-Stops, we would certainly recommend them to anyone wanting a truly professional end-to-end service.
Jennifer ยท 3 April 2022
Agent replied ยท 22 October 2024
Dear Jennifer, thank you so much for your five star review of Jonathan at our Norwich branch. We know how stressful moving house can be, despite not selling to you, his expertise and kindness clearly shone through! Best wishes from us all at Jackson-Stops.
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5/5
TrustpilotSienna is for sure the best agent weโฆ
Sienna is for sure the best agent we have dealt with so far. She is very proactive, professional and problem solver, someone every company should consider to have in its team. We had a previous bad experience with another agency and she immediately decided to help giving us the right advices not to loose the property we liked. She did her best to deal with the documents quickly although some delays in terms of burocracy. We really appreciate her hard work, her efforts and her ability to act promptly. Well done!
Cristina ยท 1 April 2022
Agent replied ยท 22 October 2024
Dear Cristina, thank you so much for such a glowing review, we're delighted our communication, experience and hard work shone through! Best wishes from us all at Jackson-Stops.
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5/5
TrustpilotFirst-class service
From the start Jackson Stops provided a first-class service re my house sale. Their valuation proved spot-on, their photographer did magnificent job, the brochure was a real work of art and within hours of the house going on the market they had a dozen or so enquiries. The second viewing, by a couple with no change and no mortgage, resulted in a sale above the asking price. At all times Jacksons' staff, at both their Bridport and Dorchester offices, were responsive, friendly, professional and thoroughly pleasant to deal with. I can recommend Jacksons' wholeheartedly.
Michael ยท 31 March 2022
Agent replied ยท 22 October 2024
Dear Michael, we are delighted to receive such a glowing review of our Bridport and Dorchester team, thank you. We know that moving can be a stressful experience, we are glad to have been able to ease the process for you. Best wishes from us all at Jackson-Stops.
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5/5
TrustpilotCustomer Service Management Agency
Dealing with Peter Boguszewiczfrom the Managing Agency has been a pleasure. He was professions and well informed. It was great that Peter was very attentive to our queries and happy to provide info we were not aware of - as well as prompt follow up responses.
Ezzie ยท 19 September 2024
Agent replied ยท 22 October 2024
Dear Ezzie, thank you for taking the time to leave a five-star review for Peter and the service you received. We are pleased to hear that you were dealt with promptly. With best wishes from everyone at Jackson-Stops.
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5/5
TrustpilotA huge thank you
A huge thank you to Neil at the Woburn branch of Jackson-Stops - the sale of our house was not straight forward but he was incredibly patient in getting it over the line! During the viewings process he gave us great feedback, always followed up and discussed options with us. When we then had multiple offers, he guided us on the best way forward and then when it came to the actual sale process, he had the patience of a saint. Would wholly recommend!
LD ยท 18 February 2022
Agent replied ยท 22 October 2024
Thank you so much for your kind words and five star rating. We really appreciate you taking the time to share your experience with us, and we agree, Neil is a true asset to our team! Best wishes from us all at Jackson-Stops.
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5/5
TrustpilotGreat service
We appreciated the fast responses and the solution oriented approach of the team. Everyone was very kind and helpful.
Claire ยท 15 September 2026
Agent replied ยท 24 September 2026
Dear Claire, thank you for your five star review of Jackson-Stops and we are delighted to read about your positive experience.
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5/5
TrustpilotThe best in the business
As seasoned house movers we have experienced estate agents across the range. Ria and James from Jackson-Stops North Devon are without a shadow of a doubt the best there are. We have never worked with such a professional, efficient and caring team. Their recommended photographer was exceptional, and they worked with us to produce a really beautiful brochure, presenting our home at its absolute best, resulting in 125 enquiries, and several offers, which they helped us to decide upon, resulting in progression to a successful sale, despite a very long wait for our buyers. When things got a bit tricky in the lead up to exchange, Ria was right there easing things along with the legal teams and the other estate agents in the chain, whilst communicating fully with us and our buyers. Jackson-Stops North Devon are the best in the business.
Twizzle ยท 17 February 2022
Agent replied ยท 22 October 2024
Dear Twizzle, thank you for your heartfelt review. We know how hard Ria and James work and are delighted their expertise and diligence shone through for you. Best wishes from us all at Jackson-Stops.
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5/5
TrustpilotWe moved from Northumberland to Devon and dealt with Ria at Jackson Stops
We dealt with Ria at Jackson Stops, at what was a very busy time for estate agents at the end of the stamp duty window. She and her colleagues were excellent. First class communication skills and a diplomatic go between. A great balance of friendly and professional and happy to go above and beyond. An offer to save us an extra 30 miles drive at the end of our move by delivering keys rather than making us collect was very kind. Iโve dealt with many agents over the years. These are among the very best.
Mr ยท 1 February 2022
Agent replied ยท 22 October 2024
Dear Mark, thank you for taking the time to leave such a glowing review of our Barnstaple team! We're delighted Ria's professionalism shone through. Best wishes from us all at Jackson-Stops.
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5/5
GoogleIzzy and the team at Jackson-Stops Teddington really delivered on their promise of offering a first class service when marketing, viewing and eventually selling our apartment. From the fantastic images and property details to timely and detailed feedback of viewings, Izzy and the team were clearly motivated which shone through in their professionalism. Well done!
Peter ยท 26 March 2024
Agent replied ยท 22 October 2024
Dear Peter, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Katie, Customer Relations Team
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5/5
TrustpilotIdeal letting agents - knowledgeable, efficient and good value
I started renting my first property in 2019, with Simon Roberts of Jackson Stops as my agent. Simon vetted and found me good tenants, he dealt rapidly with any household issues and managed all aspects of the let. He was also a font of knowledge. I learned so much, and my experience was so positive that I invested in another property. Again, Simon was invaluable with advice on properties to consider, and those to avoid, getting tenants and managing the let. Their charges are reasonable, and I'm now looking to expand my portfolio further. Thoroughly recommend.
G ยท 10 January 2022
Agent replied ยท 22 October 2024
Thank you for taking the time to write such a glowing review of our Woburn lettings team, highlighting Simon's professionalism, knowledge and expertise. Best wishes from us all at Jackson-Stops.
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5/5
GoogleAnisa and her team were a great help to my. and my partner during our rental search, the amount of hard work and dedication she put in for us made us feel very heard and appreciated. Great team with a great work ethic.
Falah ยท 16 October 2024
Agent replied ยท 22 October 2024
Dear Falah, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie
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5/5
TrustpilotMy Experience with Jackson Stops.
My Experience with Jackson Stops in Hale Cheshire is excellent, they are the only estate agent I would recommend. They are professional, personal and efficient. To a degree top of the league as far as Estate Agents are concerned. Its a pleasure dealing with them and especially the expertise of Anthony. I recommend you call them for selling or buying a property.Jaki Boyle.
Jaki ยท 15 September 2023
Agent replied ยท 22 October 2024
Dear Jaki, we're delighted you left a review for our Hale team and we're pleased to hear that they are the only agent you would recommend. With best wishes from everyone at Jackson-Stops.
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5/5
GoogleI had a great experience with Jackson-Stops Teddington while searching for a flat to let. The customer service was exceptional, Natalie was incredibly helpful, patient, and knowledgeable. She took the time to understand what I was looking for, answered all my questions, and provided clear, detailed information about the properties available. Natalie made me feel valued and supported throughout the process. I highly recommend Jackson-Stops to anyone looking for a professional and attentive team!
A ยท 2 November 2024
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5/5
GoogleChloe Williams recently assisted our son in renting his first flat. She was very personable and helpful in guiding him through areas that were new to him. She kept the third parties on their toes to ensure our son could move in on the agreed date. Thank you Chloe!
Christine ยท 24 June 2024
Agent replied ยท 22 October 2024
Dear Christine, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Katie, Customer Relations Team
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5/5
TrustpilotNew property management team is very helpful
They had some changes in the team, so we had our ups and downs but since Sylwia Chlopek (property manager) joined the team the experience is always very positive. Great communication, never leaves you hanging and super professional.
D ยท 23 April 2026
Agent replied ยท 24 June 2026
Thank you for your five star review of Jackson-Stops.
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5/5
TrustpilotFantastic from start to completion!
I cannot Thank Lottie enough for her dedication of the sale of our home, from the very beginning to the completion, the communication was outstanding, the marketing of the property was amazing and our house sold within just 2 days of going on the market.I have brought many properties over the years and used other agents before, but I would never use another ever again. Lottie was spectacular and is a credit to Jackson-Stops of Newmarket...... we need more Lottie's in this world. 10/10 Thank you Lottie ๐คฉ
Philip ยท 3 November 2021
Agent replied ยท 22 October 2024
Dear Philip, thank you for taking the time to write such a glowing review of our Newmarket team, highlighting Lottie's professionalism and effectivenes in particular. Best wishes from us all at Jackson-Stops.
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5/5
TrustpilotThank you all so much for such aโฆ
Thank you all so much for such a thoughtful momento and for working so hard to secure the sale of our house. We are recommending you to everyone!
AMM ยท 3 July 2026
Agent replied ยท 24 September 2026
A wonderful five star review - thank you!
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5/5
TrustpilotProfessional, Straightforward & very Responsive
Professional, Straightforward & very ResponsiveAs buyers, we were impressed that Jackson-Stops Barnstaple were, unfailingly, all of the above. They struck a great and hard to strike balance of working for us as buyers and their original client, the vendors. We made it clear that we had a looming stamp duty deadline and they clearly worked hard to help us meet it. Particularly of note is how very responsive they are, which really help to speed the process.A very pleasant transaction and thanks gain for helping us meet that deadline.Impressed by the service we enjoyed and would be pleased to deal with the Jackson-Stops Barnstaple team again.
Tim ยท 20 October 2021
Agent replied ยท 22 October 2024
Dear Tim, thank you for sharing your experience of our Barnstaple team, it's clear their hardworking and professional approach to business shone through for you. Best wishes from us all at Jackson-Stops.
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5/5
TrustpilotOutstanding Professionalism
I can't rate Jackson-Stops Barnstaple enough. From the initial visit through to the completion, James & Ria were so professional (something that is often lost in these times). Our sale was of a non-standard property and I was worried that we would waste a lot of time but they vetted viewings perfectly. Their communication of viewings, offers, negotiations and the progressing of the legal side was outstanding. We sold "the village in a village" within 3 weeks and completion within a further 15, with Covid-19 and stamp duty pressures adding to the process. This is the first property sale I've ever had (and there have been a few!) where I actually believed the estate agents were working on my behalf. Would definitely recommend!
Paula ยท 27 September 2021
Agent replied ยท 22 October 2024
Dear Noel, thank you for your review of Ria and James at our Barnstaple branch, we're proud to read your description of the service they provided, crediting their committment and professionalism every step of the way. Best wishes from us all at Jackson-Stops.
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5/5
GoogleWe are moving to Teddington from the US and we worked with Anisa to find our beautiful home. She was very friendly, knowledgable, swift, and very flexible in working with a non-UK resident to help get our application approved. I would recommend her if you are coming to the UK from overseas, or even if you're living locally.
Iris ยท 10 May 2025
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5/5
TrustpilotA rarity - an honest and efficient estate agent
Anthony was brilliant. Throughout the process he was friendly, helpful and honest. He was knowledgeable on our property, the area and the market. And he was great to work with. Having spoken to a lot of agents during our search he is everything that you don't associate with estate agency. I would thoroughly recommend him to anyone looking for an agent.
Simon ยท 26 September 2023
Agent replied ยท 22 October 2024
Dear Simon, thank you for your review. It's wonderful to hear about your experience and we're pleased that you felt the service you received was friendly, helpful and honest, and that you recommend our services. With best wishes from everyone at Jackson-Stops.
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