Jackson-Stops Teddington reviews in Richmond upon Thames

★★★★★ 1/5

Trustpilot

Absolutely appalling sales experience

Absolutely appalling sales experience. From being told that the buyers were cash buyers to then being told they didn't have the deposit. No fact checking had been carried out and we were led along for months without regular updates and the agent side stepping and avoiding calls only to find out the sale had fallen through and Jackson-Stops were aware but hadn't even bothered to update us! Absolutely no follow through.

Bridget · 3 August 2023

★★★★★ 5/5

Trustpilot

Excellent valuation service and after…

Excellent valuation service and after care, Anthony was polite and courteous

Mr · 26 April 2024

★★★★★ 5/5

Google

Just completed on a property with Zyan as our agent who has been absolutely fantastic throughout the whole process. He kept me up to date with everything and even though we had a delay on our side, he made sure everything still run smoothly and reassured us. I wouldn’t hesitate to recommend using Jackston-stops !

Yasmin · 4 September 2025

★★★★★ 5/5

Google

Very proactive and well informed. Helped us navigate the market considering work to be done and price point. Great communication, quickly became a trusted partner. Thanks to Noah, I look forward to working with you on future rentals Definitely a recommendation

GHOST · 30 May 2024

★★★★★ 5/5

Trustpilot

Excellent

As always Ed Lottie and all the newmarket branch were superb in selling our property on duchess drive. In testing times they got it over the line always in touch in their professional manner to assure us in regards to the chain. Sold many properties in newmarket area with jackson stops and will do so in the future by far the best agents for this area

Neil · 23 November 2023

★★★★★ 5/5

Trustpilot

Really helpful and friendly

Really helpful and friendly. Michelle was great with giving me as much information I needed about freehold leasehold to make the purches. Overall, very satisfied and I will come to Jackson-Stops when I rent the property or look at buying another one.

Guy · 9 March 2021

★★★★★ 1/5

Trustpilot

Avoid like the plague !

We've just had an extremely unsatisfactory experience with this supposedly high end company. We invited the Northampton office to visit us with a view to marketing a high value rural property. After a very successful and pleasant visit we waited for our Marketing Appraisal , and we waited. The other 2 companies we invited to visit both responded with reports inside of a week. Now, precisely a month later we are still waiting on a report from JacksonStops! To add insult to injury, both my brother and I rang the gentlemen concerned and were assured our report was in progress. On my final call I was assured it would be me the next day by noon! I was assured he still wanted my custom and he was full of apologies for the delay. Yet still, we have no appraisal! This is not the way a professional company should treat a prospective client. Avoid the Northampton office, if not the whole company.

Giles · 9 September 2022

★★★★★ 5/5

Trustpilot

Jackson Stops (Woburn) - Excellent Service

I would like to commend the professionalism and customer experience my family and I experienced when both selling and buying property through Jackson Stops via their Woburn Branch.

Daniel · 7 July 2025

★★★★★ 5/5

Trustpilot

Great

Loren Pogue has been fantastic in helping with an issue I've recently had in my property. 10/10 would recommend.

Anon · 11 October 2023

★★★★★ 5/5

Trustpilot

Jackson-Stops in Bury St Edmunds

Jackson-Stops in Bury St Edmunds, and especially the wonderful Ro, provided an excellent all-round service. Friendly and supportive, they kept us well informed and we felt they were really there for us throughout the process. We got great advice and recommendations and we would recommend them without hesitation.

Kerry · 10 October 2024

★★★★★ 5/5

Trustpilot

I can’t thank Jackson-Stops enough

I can’t thank Jackson-Stops enough. Paula is an absolute star, she was very helpful & went beyond expectations. As I had had recent bereavements I was finding the whole process very stressful. Paula helped immensely - such great service!

Sue · 7 July 2021

★★★★★ 5/5

Google

I had a great experience working with Chloe to find a rental property. She understood my needs perfectly, everything went fast, efficently and extremely friendly - I had found the ideal house in a day! Looking forward to work with Chloe and the whole team at Jackson-Stops in the future.

Robert · 23 August 2024

★★★★★ 5/5

Trustpilot

Exceptional Service

Toby, Guy and the team were excellent! They introduced buyers who exchanged contracts within 2 weeks from the first viewing. The sale was handled exceptionally well at every level. A great service, worth every penny.

C · 5 February 2022

★★★★★ 5/5

Trustpilot

We bought a property through… Jackson-Stops Woburn

We bought a property through Jackson-Stops early in 2024. Anthony, Tracy and colleagues were instrumental in making the property buying process a very positive experience, and even when we had a few 'bumps in the road' nothing was too much trouble for the Jackson-Stops Team. We would wholeheartedly use Jackson-Stops if or when we are considering selling a property. Thank you.

JM · 25 January 2024

★★★★★ 5/5

Google

Katie from Jackson Stops has been so helpful to me and my partner. We’ve been looking for a flat to move in together, and they have always called us when any flat with our specifications has come up. Katie and Jackson Stops have made this process so easy and stress free. I would definitely recommend going to them if you’re looking for a new home.

Dani · 23 October 2023

★★★★★ 5/5

Trustpilot

The best agents in the South Hams

From first viewing to exchange of contracts in less than three weeks. I think that says it all. An exceptional team. Thank you.

Colette · 6 August 2025

★★★★★ 5/5

Trustpilot

Amazing over a stressful time

During a very stressful time being unsure if we would get our new property keys in time before our current rental tenancy, Jackson-Stops were very helpful and understanding with us and pushed along each step of the way. David in particularly worked very hard to ensure we would obtain our keys as soon as possible.I can't thank this company enough as they've pulled through in the end and allowed us to secure our lovely property while still having an overlap with our rental one :)-Daniel Carnovale

DANIEL · 13 May 2022

★★★★★ 5/5

Trustpilot

Tireless Help & Support from the Barnstaple Branch.

We cannot speak too highly of the help, support and encouragement we received from James Carroll and his wife Ria at Jackson-Stops, Barnstaple. They fully understood the significance to us of the move we were making, and never made light of it. And they gave us assistance and advice with our purchase (which was not through Jackson-Stops) as well as our sale. They were so completely professional in their work for us, but also friendly and supportive, pushing and battling for us, or asking a pointed question, or making a diplomatic phone call, at just the right moments. And when the going got tough, there was no-one else I would have wanted watching our back. We have made a life-changing move, very much for the better, and James and Ria played a very significant role in making that happen.Thank you.

D · 27 April 2022

★★★★★ 5/5

Trustpilot

The Stars at Jackson, Stops

I only wish there were more stars to award !Jackson, Stops in Alderney Edge have come up trumps again .This time we used the rental department headed by the one and only William Jordan.They offer the most efficient and professional service in a helpful and friendly manner, always delivered with a smile while putting the clients wishes to the forefront.

Jacqueline · 9 February 2024

★★★★★ 5/5

Google

Working closely with Natalie and her lettings team is great. They are very professional, quick to respond to any issues and committed to getting finding great tenants for our properties. Working alongside them feels like an extension of my business, looking forward to adding more properties in the future. Thanks guys! Highly recommend for anyone looking to rent out their properties.

Lauren · 21 May 2025

★★★★★ 5/5

Google

I am truly impressed with the service that Jackson Stops have given me over the last two years. Each question and request for assistance has been met with timely constructive help and guidance. Mark and his team are excellent. They have earned my loyalty and I would not hesitate to recommend them if you are looking for a professional team to help let your property.PositiveResponsiveness, Quality, Professionalism

Broma · 23 October 2021

★★★★★ 5/5

Google

I was out viewing properties with a friend recently and we were taken out by Isabel from the teddington office. she was absolutely fantastic and had great knowledge of the local market and area. I highly recommend her and the team in teddington.

Evelyn · 9 November 2024

★★★★★ 5/5

Trustpilot

Makes the challenges of letting much smoother

Moving to a new country is always a challenge. Paula B. and Jackson-Stops really helped make the process much smoother. I felt supported through the letting process. My move in was complicated by Covid and they were so helpful during that very stressful time.I feel like they give me plenty of notice if there is a need to enter the home and follow up on any needs.I plan to be here quite awhile and, if I ever need to move, feel I would look through their properties first.Thank you!

Terri · 22 March 2022

★★★★★ 5/5

Trustpilot

Lottie and the team at Jackson-Stops…

Lottie and the team at Jackson-Stops have been great to deal with and they have made the purchasing experience very easy and straightforward. I would highly recommend using Lottie and the Jackson-Stops team for any property transactions.

Cormac · 19 May 2021