Jackson-Stops Teddington reviews in Richmond upon Thames

★★★★★ 5/5

Google

Jackson-Stops Teddington recently helped me find a property to rent. I found the service to be excellent. Francesca was very efficient, attentive and knowledgeable in helping me from the initial stages of the viewing to receiving of the keys. Francesca consistently checked in and communicated where we were at within the process. Jackson-Stops professionalism and customer service approach has been refreshing and the best I have experienced within the property industry. I would have no doubts working with them in the future, and I would highly recommend.PositiveProfessionalism

Ollie · 23 October 2021

★★★★★ 5/5

Google

My partner and I have just signed a rental contract with them, and their service so far has been excellent. Everyone we have spoken with at the agency has been incredibly professional. Francesca Bradbury went out of her way to accommodate a couple of last-minute viewings for us, which allowed us to find our ideal place. Mark Birch conducted the viewings, providing us with all the information we needed. He has been extremely professional and responsive, very attentive to our every question, which has reassured us at every step throughout this process. We very much appreciate all their work and support.PositiveResponsiveness, Quality, Professionalism

Santiago · 23 October 2021

★★★★★ 5/5

Google

I instructed Jackson Stops, Teddington in late August 2020 to conduct the sale of my local property. Dan Burkinshaw, director, oversaw the transaction impressively from day one, leaving the day to day process mainly in the hands of a young man, Tobias Klomps. Tobias was always polite but firm in his exchanges with myself and my wife, prompt in responding to texts and phone calls, and worked diligently and with no little skill in his conduct of the bulk of the many early viewings at the property which led to an agreement STC at above the asking price. Subsequently he dealt with numerous phone calls from the ultimate purchasers, arranged visits on their behalf (well in excess of double figures) by architects, builders and other contractors over a period of two months or more, throughout which time he displayed two key attributes- patience and persistence; no easy feat during a pandemic. Our reward was the sale of the property and the ability to purchase another we had set our heart on; his reward, we hope-was the knowledge that he had done everything he could to achieve a successful outcome and had done so in the most professional manner. There were of course others who were involved in less conspicuous roles in the office and our thanks goes to them and to all the Teddington teamPositiveResponsiveness, Professionalism

Phillip · 23 October 2021

★★★★★ 5/5

Google

My experience with Jackson-Stops Teddington was an excellent one. I received experienced support from Lara Hammond, who acted professionally at all times in order to aid my housemate and I in securing a rented property. Lara navigated the challenges we faced with empathy and understanding, all while ensuring that the service she provided was of the highest standard. Thank you.

James · 23 October 2023

★★★★★ 5/5

Google

We received a great service from Natalie in Teddington when we were urgently renting out our flat. She came to see us and our flat straight away and gave us some great advice. Natalie clearly has a lot of experience in and knowledge of the property world and we wouldn’t hesitate to contact her and Jackson Stops again in the future next time we need an estate agent and can recommend others to do the same.

Catherine · 23 October 2023

★★★★★ 5/5

Trustpilot

Great Job Karl

Thanks Karl at South-West Lancashire Jackson Stopps.Very professional throughout the whole sales process keeping all parties in touch for a successful sale

Mark · 3 March 2024

★★★★★ 1/5

Trustpilot

Current purchase

Been recently been purchasing a property with Jackson Stops.Got to point of exchange but had a few issues came up from searches which hadn't been told before tried to get Stephen Cheshire to contact myself but no response only to come to a Friday to be asked are you going to exchange at time had concerns which needed answers.There response was just to put back on market and no response to my email.Even last Friday contacted Stephen and asked if property still available was told yes and sent long email.Noticed today been sold again.Basically been treated very poorly and basically rude.I'm sorry my mother was taken ill on the Friday you asked for exchange but I did email to no response back same as for last Monday.Very unprofessional not even being told vendor was selling elsewhere.

Justin · 28 June 2023

★★★★★ 5/5

Google

Chloe has been amazing in my property search, so professional and compassionate.

Jonnie · 23 August 2024

★★★★★ 5/5

Trustpilot

Fantastic property management experience all round!

We had a fantastic experience of Jackson-Stops over the course of our three-year tenancy. The team were always professional, efficient, and approachable. The flat was in great condition and any issues that came up in the ordinary course were handled quickly by Jackson-Stops. This agency respects their tenants and landlords, would recommend working with Jackson-Stops.

Emma · 8 November 2024

★★★★★ 5/5

Google

My first impression with Jackson-Stops Richmond is good. Charlie Southhall contacted me and arranged viewings just one day after my online enquiry. It's quick and made me feel valued as a potential tenant. Although I don't consider looking for a flat in Richmond anymore, I recommend this friendly agency!

Mengdan · 25 May 2024

★★★★★ 5/5

Trustpilot

Professional, practical and responsive agents who can be trusted to act in your best interests

The team at the Newmarket Branch supported us through the sale of our cottage, providing sound advice as to market value and sales strategy, while providing reassurance throughout the entire sales process to completion.

DavidMF · 31 July 2025

★★★★★ 1/5

Trustpilot

Booked a viewing of a property in…

Booked a viewing of a property in Knutsford via the Alderley Edge branch.We arrived at our viewing only to find out our viewing had not been booked in the system and we couldn't view the property! The branch manager called me to apologise and she was dumbfounded at what had happened. Clearly the staff member had agreed our viewing but had forgot to book us in, was made to think I was the problem. Terrible service, avoid if possible.

PD · 10 July 2023

★★★★★ 5/5

Trustpilot

Recommended

Lottie has been incredibly helpful in the sale of the flat. Very professional and polite agent. Very tidy job from start to finish. Definitely the best agency in the Suffolk area.

Eugenio · 5 July 2023

★★★★★ 5/5

Google

Great company and brilliant help. Chloe Williams was amazing and deserves a big thumbs up.

Finn · 24 June 2024

★★★★★ 5/5

Google

It was fabulous to work with two great professionals Mark and Adam during moving in. Also Anisa and Natalie were so helpful during moving out processes. Thanks to their incredible effort during my letting process. Highly recommended estate agent.PositiveResponsiveness, Professionalism

Abdulhamid · 17 October 2024

★★★★★ 5/5

Trustpilot

Loren Pogue is a great communicator and…

Loren Pogue is a great communicator and has resolved problems with our rented cottage in quick course. Very happy that she is our point-of-call at Jackson Stops

Luke · 10 October 2023

★★★★★ 5/5

Trustpilot

Hunting for a suitable property in Chichester

Hunting for a suitable property in central Chichester proved challenging but after a number of disappointing searches, Jackson Stops recognised the challenge and instantly produced the star property! Andrew Richardson listened to our request, showed us a property 30 minutes later, and we were immediately bowled over. 4 months later we are happily installed. Splendid service from Andrew, ably assisted by Phil in the Chichester office, helped us through the process most professionally and with charm.

RJL · 23 March 2025

★★★★★ 5/5

Trustpilot

Selling made easy

James and Ria were very professional and knowledgeable in all they did to help us sell our property. At all times they were available and very helpful. A joy to work with, ensuring that our property sold quickly with a minimum of stress.

Nigel · 1 February 2022

★★★★★ 5/5

Google

Recently sold my house through Jackson Stops. There were a few problems with chains falling through and buyers pulling out but the team at Jackson Stops were friendly and professional throughout. Would happily recommend them.

Richard · 10 January 2023

★★★★★ 5/5

Trustpilot

Excellent helpful team

Great service from Ed and his team at Jackson Stops. From the first call we made to try to get a same day appointment to view a house we had by chance fallen in love with, to the stress free moving in day, to the aftercare with any questions arising, we have been really well taken care of by all the JS team. We love our new house and the journey to get here has been pretty smooth. Thank you all!

Francesca · 15 April 2023

★★★★★ 5/5

Trustpilot

New boiler for Christmas

I’m grateful and consider myself lucky to have estate agent that has been working so hard to get our boiler replaced in short time. The whole process been monitored and in safe hands of very polite and professional people big thanks to goes to Loren for delivering her best performance and the engineer's great efforts to bring warmth to our house just in time for Christmas. Merry Christmas to all. Cheer’sJj

Jaroslav · 6 December 2023

★★★★★ 5/5

Trustpilot

So glad we chose Jackson-Stops to sell…

So glad we chose Jackson-Stops to sell our beloved family home. Neil was so professional yet sensitive to our needs. He kept us informed every step of the way without being intrusive and was always contactable should we have any questions or queries. Thank you again!

DD · 2 July 2021

★★★★★ 5/5

Trustpilot

William Jordan has been our contact for…

William Jordan has been our contact for over 2 years now.He’s always very professional and willing to helpThank you William

Customer · 8 February 2024

★★★★★ 5/5

Google

Mia - was very helpful and polite, overall 5 star experience

Hellsing · 11 February 2026