Jackson-Stops Teddington reviews in Richmond upon Thames

★★★★★ 5/5

Google

My wife and I had the pleasure of renting a property through Jackson Stops recently and found the process extremely smooth and straightforward. We were shown the property by Anisa and she was extremely helpful in guiding us through the process of renting with them and made the transition very easy for us, answering any queries we had about our property and what was needed from us at every different stage.

James · 25 April 2024

★★★★★ 5/5

Trustpilot

Great experience with Loren

Great experience with Loren, Loren was able to communicate effectively and in a timely manner to resolve an ongoing issue I had! Very pleasant and nothing was too much trouble for her.

Jem · 9 October 2023

★★★★★ 5/5

Trustpilot

A more than satisfactory experience.

Our objective last October when we approached Jackson-Stops to market our property was to achieve a sale as soon as possible. Market conditions were not favourable and even deteriorated over the winter months. Despite this, Karl Ormerod approached the challenge professionally, liaising with us throughout the process and communicating regularly (not always during standard office hours). Karl’s approach was business like, which in itself gave us confidence (as clients) and I am certain helped to get the buyer over the line.A job well done!Rod.

Mr · 6 October 2023

★★★★★ 5/5

Google

I've used JSS in Teddington for some 4 years now and very happy with the service provided to date. I would not hesitate in recommending JSS to anyone who is thinking of renting out a property. All of my tenants to date have been fantastic with JSS making the whole process very easy. A big thank you to Mark and the team!

Lorraine · 24 October 2016

★★★★★ 5/5

Google

Harry and his team have provided a very professional service in the sale of our property. We would highly recommend. Completely stress free sale - thank you.

Debbie · 2 June 2025

★★★★★ 5/5

Google

Ellie was fantastic, reliable and very prompt in helping me in my property search. She went above and beyond her call of duty and I will certainly be recommending Jackson Stops to anyone looking to move in the future. So impressed with the fantastic friendly service they have provided and speed in which they found my perfect new home. 👍 …

Amy · 24 October 2017

★★★★★ 5/5

Google

I experienced very good service from the Teddington branch of Jackson- Stops when I recently moved property.They were very professional and the process ran very smoothly. David was excellent at liaising between solicitors and kept things moving. I would highly recommend them.

Kate · 10 November 2022

★★★★★ 5/5

Google

Excellent service I received from Katie at Jackson-Stops Teddington. Katie was extremely professional at all times. Making the whole process very positive and stress free. Thank you!

Michaela · 10 January 2024

★★★★★ 5/5

Google

We rented a property through Jackson-Stops in Richmond - Cody was very helpful, responsive, and efficient in securing the property and completing the required checks. I think it took a week from offer to completing the rental process - which was unheard of compared to our previous rentals. Would highly recommend.PositiveResponsiveness, Professionalism

Will · 25 May 2024

★★★★★ 5/5

Google

Jackson stops are a first class agency. They went above and beyond to help us secure our perfect home. Jennie was particularly helpful. Thanks again to the team.

Isabell · 10 December 2023

★★★★★ 5/5

Google

Sincere compliments are due to Tobias Klomps, of Jackson-Stops Teddington Office. Our company had the sincere honour, and particular privilege of dealing with Tobias, who went above and beyond our general expectations of excellent service delivery. With consistently exemplary and commendable customer service, utmost integrity and professionalism, both on the telephone and in person. Tobias is a sincere credit to this office in particular, and the Property Business in general. Whilst accurately identifying the needs of his clients in a customer interfacing sales environment, going well beyond making sure they provide a top quality service, delivered professionally and successfully, on time, and on budget. The service we have received is continuously pumping credibility into the prestige that your company represents to the business community. Making it appear on the business skyline not simply as established as it is, but infinity nicer to do business with. Thanking you, and very best wishes. Yours sincerely, Ravinder Singh. Concordia International.PositiveResponsiveness, Professionalism

Peter · 10 January 2022

★★★★★ 5/5

Google

I happened across JS through a leaflet posted through my door about 2 years ago. I then engaged Mark and his team to give me an idea of rent and sell potential. Due to Covid I had to put it off, however, I then re-engaged 2 months ago. Mark and his team, Alex and Lana (the ones I know) have done a awesome job at viewings and helping me get ready to rent my property. I normally look around for quotes, but as I am moving far away, I felt comfortable leaving the property in their hands.PositiveResponsiveness, Quality, Professionalism

Nicholas · 10 January 2022

★★★★★ 5/5

Google

From Ganesh I never usually write reviews, yet now I feel inclined to do so since I have recently rented a flat through Jackson Stops estate agents in Teddington in which I had a fabulous experience. Alex (Alexander Bassett-Romo) and team (Mark Birch and Lara Hammond) were the friendliest and most honest estate agents I’ve ever encountered to date. I was looking for a property to rent in short notice, and Alex was extremely helpful, professional, courteous and responsive in any communication with me throughout. He kept me up to date on everything and could not have wished for better understanding and service of what I wanted. I will now be moving into a property that I like. I fully recommend Jackson-Stops estate agent to anyone who wishes to deal with a friendly team and give full support to find the right place. Thank you so much Alex and team Ganesh GovindenPositiveResponsiveness, Professionalism

Ganesh · 10 January 2022

★★★★★ 5/5

Google

I've recently registered with Jacksons Stops in Teddington on the rental of my flat. Lara Hammond was my agent and working with her made my experience less stress full and fun experience. She truly cares about what you need and she went above and beyond to make sure I had all the information required to make the right decision in the rental of the flat. She comes highly recommended and anyone would be lucky to have her as their agent.PositiveResponsiveness, Professionalism

Debora · 10 January 2022

★★★★★ 5/5

Google

Jess is very supportive and attentive. Really appreciate all the effort she goes to in managing our properties.

Philippa · 24 June 2024

★★★★★ 5/5

Trustpilot

Philip and his team were excellent

Philip and his team were conscientious and incredibly helpful, personable and considerate at all times and were the epitome of professionalism. I wouldn't use any other estate agent other than Jackson Stops now and all my relatives are doing the same because they go above and beyond.

Jane · 23 February 2022

★★★★★ 5/5

Trustpilot

What a great team

The team at Jackson-Stops are outstanding. They handled my purchase & in particular Mandy went over & above the call of duty in chasing Solicitors, liaising with the vendor & always keeping me updated every step of the way. I highly recomend them & wouldn't hesitate in using them again. Thanks you for making things easy.

Spencer · 26 February 2020

★★★★★ 5/5

Google

Was helped a lot by Anisa and Natalie; always very quick replies and always ver friendly. The team made it very quick and easy to process mine and my partners offer. Thank you!

Hailie · 2 September 2025

★★★★★ 1/5

Trustpilot

Sadly 1 star

Sadly 1 star. My experience with them is they are dishonest and will work within legal frameworks whilst lying to you. Bought a non primary residence in the Cotswolds with them recently, was told the oven was an everhot.. it’s not, it’s a smeg. Was told the property had previously been under offer at the same price.. it hadn’t, it was 150k lower, found out through severe googling this week. Was told the house had been surveyed and ready to go (we of course carried out our own) and lots of issues came up they knew about and didn’t flag. MOST ashamedly, they accepted out of asking and then AFTER doing all of the background checks and mortgage offer etc etc etc they told us that the house had an outstanding land issue (known about by them months before offer was made) that required hundreds of thousands of pounds to be paid to resolve and had no immediate timeline.

HihelloHey · 11 August 2023

★★★★★ 5/5

Google

Jackson-Stop Richmond branch has been excellent to deal with over the last 4 years. During my time dealing with Charlie Southall, I have experienced exceptional service. There is excellent communication and clear expectations when it comes to lettings. No matter where your application is, you will always know where it stands.

Deepak · 25 May 2024

★★★★★ 5/5

Trustpilot

Highly recommended

Jackson Stops have just conducted the sale of my house and I have been delighted with the whole service. Extremely professional and efficient from start to completion. Great presentation and marketing. Would highly recommend them but huge thanks to Lottie.

Customer · 26 November 2022

★★★★★ 5/5

Trustpilot

A Fantastic team

A Fantastic team, lead by Anthony Jevons at The Hale office meant the sale of our property went smoothly from start to finish. The house was sold STC within 72 hours of agreeing to use Jackson Stops and the sale completed today without a hitch. Although more expensive than quotes from other agents in the area it was well worth it and certainly money well spent. I have no hesitation in recommending this agency and Anthony Jevons in particular

Consumer · 25 August 2023

★★★★★ 5/5

Trustpilot

Great service from Jackson-Stops

Great service from Jackson-Stops - couldn’t be better - especially Margaret who is very efficient, reliable and experienced being a great sounding board too - definitely highly recommended.

HappyCustomer · 6 November 2023

★★★★★ 5/5

Trustpilot

Highly recommend Jackson-Stops

I worked very closely with Lottie Watts and she ensured that the sale of my house and purchase of my new house went as smoothly as possible. Even though there were a couple of hiccups along the way, Lottie did not expect me to deal with anything, she absolutely took the stress out of the process by being available to speak to all parties and resolved the issues with the minimum of fuss. I would fully recommend using Jackson-Stops to either purchase a property form, or sell your property. I sold and moved into my new house within 4 months of my house going on the market.

Claire · 25 July 2023