Trusted Agent profile · Richmond upon Thames

Dexters Teddington reviews in Richmond upon Thames

4.7

★★★★★ Excellent

536 reviews across 2 platforms

61 High Street, Teddington, TW11 8HA, Richmond upon Thames, TW11 8HA

Dexters's office in Richmond upon Thames, at 61 High Street, is rated 4.7 out of 5 across 536 reviews on two platforms, including 353 Google reviews rated 4.9.

Google logo

4.9 / 5

353

Reviews on Google

This office

Trustpilot logo

183

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Richmond upon Thames office, from every platform, shown as written. First names only.

5/5

Google

This estate agents will restore your faith in estate agents. Danny Barnham & Hannah Hill go above and beyong to make the sale (or purchase) of your home go smoothly. Always on hand to take phone calls and so amazingly helpful. Cannot recommend enough. Thank you Dexters Jackie

Jackie · 19 October 2025

Agent replied · 22 October 2025

Dear Jack, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma

5/5

Google

Cameron was amazing. Really professional and helpful. Very genuine and gave good advice. Not pushy at all like other estate agents and was genuinely showing us things in our budget with our wishlist. Thanks for all your help. Hope we continue to see properties with you.

Becky · 31 December 2023

Agent replied · 26 October 2024

Dear Becky , Thank you for taking the time to leave a lovely review regarding Cameron. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Very happy with our experience with Harriet and Jacob! From the moment we started looking, they truly understood our needs, organised viewings seamlessly, and have kept communication incredibly smooth between us and the seller. With our offer accepted, we're so grateful for their professionalism and support so far!

Vanessa · 16 October 2025

Agent replied · 22 October 2025

Dear Vanessa, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma

5/5

Google

Great service during whole process. Staff really helpful and supportive. Lauren and Hannah were a great help and in constant contact with us. I chose Dexters based on the reviews and I wasn't let down. I would definitely use them again if needed.

Antonia · 29 February 2024

Agent replied · 26 October 2024

Dear Antonia, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Lauren and Hannah. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team

5/5

Google

Shems truly is the most amazing estate agent there is! She helped my mother find her dream home! With no stress, no problems it was the easiest process because of her! I highly recommend Shems to anyone working with dexters!

Ashkan · 26 July 2025

5/5

Trustpilot

I am working with Olivia from the…

I am working with Olivia from the Brentford office and it’s the first time I feel like the property is in truly good hands. She’s very responsive, attentive and empathetic. Long may she continue managing my property.

Jon · 15 September 2026

5/5

Google

I was a pleasure working with the Dexters Teddington team. Always so friendly and helpful! Jaye our house-purchase agent was great to deal with as we brokered the purchase, and thereafter Lesley was a fantastic support during the exchange process. Truly helpful, professional, knowledgeable and always followed up timely ensuring to mitigate any delays to our exchange date; making a huge difference to the process. It was pleasure! Thank you all for your great support!

Shelley · 14 January 2020

Agent replied · 12 January 2025

Dear Shelley, Thank you very much for your great review regarding our Teddington Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Very high quality service from Jacob Carter: reliable, fast, proactive, thoughtful, and a fantastic advocate. It was an absolute pleasure working with him and Hannah in my property purchase.

Chris · 26 March 2026

Agent replied · 16 April 2026

Dear Chris, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

Sara-Katie was really helpful during our recent search for a rental property. She was friendly, kept in contact regularly and forwarded to us suitable properties on a frequent basis. Although we didn't find our dream property with Dexter's in the end Sara-Katie tried very hard throughout our search and was really pleased for us even when we did find somewhere.

Francesca · 27 October 2022

Agent replied · 26 October 2024

Thank you for your review, and mentioning your experience with Sara in our Teddington office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I wish to express my gratitude to Hannah Hill at your Teddington Branch for her unwavering support throughout the purchase of 171 Church Road. Hannah's pragmatic approach, her 'can do' attitude and steadfast commitment to clients on both the sale and purchase side is an absolute credit to her, to Donna, and to Dexters. We encountered a number of stumbling blocks with this purchase (unearthed by my equally diligent and dedicated solicitor, Wafaa Syed of Setfords) which, as a first time solo buyer, I not only struggled to make sense of but often found overwhelming. Hannah's patience and understanding enabled me to make sense of things; to feel reassured and to keep going. Her willingness to explain procedures and documentation several times over (i.e. those asociated with Land Registry) and to negotiate on my behalf in order to secure the purchase has reinstalled my confidence in estate agency services. Anna

Anna · 8 October 2025

5/5

Google

Donna and the team were fantastic from start to finish, always going the extra mile to make it happen. I would thoroughly recommend Dexters in Teddington. Thank you again!

Laura · 19 October 2024

Agent replied · 26 October 2024

Dear Laura, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma

5/5

Trustpilot

Full manged letting service

We have used Dexters for many years for a fully managed letting service and have never had any problems with there service

Mr · 15 May 2026

Agent replied · 25 May 2026

Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma

5/5

Google

I met lots of difficulties when I explored rental flat in Teddington. Luckily, Dexters Sara helped me a lot and she did a great job! She was responsible and was highly efficient. I could rent a satisfactory flat finally. Thank you Sara@ Dexters Teddington.

Chun · 13 January 2024

Agent replied · 12 January 2025

Dear Chun Kit Chan, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Sara, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

James is extremely efficient and always responds to emails promptly. We are extremely pleased with the services provided by Dexter's agencies across all branches we are working with.

Roy · 19 October 2024

Agent replied · 26 October 2024

Dear Roy, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

If you need to find a property, James from Dexters Teddington is the one that you should call. He has been very helpful on my search and introduced me many quality properties which suit our needs.

Sam · 29 May 2024

Agent replied · 26 October 2024

Dear Sam, We are really pleased to hear you enjoyed your experience with James and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

I've been very impressed with Dexters in Teddington, particularly with Beau, who has gone above and beyond in offering video viewings and being very helpful and communicative.

Susie · 26 March 2026

Agent replied · 16 April 2026

Dear Susie, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Trustpilot

Dexters (Kentish Town) review

As a landlord, overall I’m pleased with the service of Dexters across offices. They are professional and their people are good.

Max · 11 May 2026

Agent replied · 25 May 2026

Dear Max, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Asma

5/5

Trustpilot

Chloe Curd was absolutely excellent

Chloe Curd was absolutely excellent. She made the process a lot easier for me and made sure to keep me informed throughout.

Keeva · 22 December 2025

1/5

Trustpilot

My partner lives in a Dexter's managed…

My partner lives in a Dexter's managed building which frequency loses hot water in the winter with no help over weekends to report/fix this. Not to mention mould lasting over 2 month, dangerous neighbour's getting arrested by police and constant need for repairs. Not recommended

Ahmad · 18 October 2025

Agent replied · 22 October 2025

Dear Ahmad, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at info@customerrelationsteam.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations

5/5

Trustpilot

18 years managing my properties - Satistied landlord.

Dexters has been managing 2 properties for me since 2008. I am very satisfied with their service. They have always found me reliable tenants who pay their rent on time and respect my properties.

Sylvie · 14 September 2026

5/5

Trustpilot

Property inspection with Huseyin Tas

Had an inspection with Huseyin Tas. He arrived on time, was thorough, and finished quickly. Smooth experience overall, no issues.

Jaswinder · 13 May 2026

Agent replied · 25 May 2026

Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

Florence has been wonderful she's shared some great properties with us and also has great knowledge of the area being from the place!

Kat · 4 December 2024

Agent replied · 11 December 2024

Dear Kat, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma

4/5

Trustpilot

Dexters Teddington

Me & my partner have rented with dexters for coming up to 6 years now, we have always found them to be efficient and happy to help. Any issues we’ve had with the property’s we’ve rented has been with the landlord not the agents.

Ryan · 17 October 2025

Agent replied · 22 October 2025

Dear Ryan, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Asma

5/5

Trustpilot

I am far happier with the service…

I am far happier with the service received since Sophie Sheppard took over as property manager. She is organised, professional and responds quickly by email, addressing any queries/questions I may have. Thank you

Rhodri · 17 September 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Dexters's Google reviews

Questions about Dexters Teddington

How many reviews does Dexters Teddington have?

Dexters's Richmond upon Thames office has 536 reviews across two platforms: 353 on Google, 183 on Trustpilot (across the whole business).

What is Dexters Teddington's rating?

Dexters Teddington is rated 4.7 out of 5 across all 536 reviews, and 4.9 out of 5 on Google from 353 reviews.

Where is Dexters's Richmond upon Thames office?

Dexters Teddington, 61 High Street, Teddington, TW11 8HA, Richmond upon Thames, TW11 8HA.

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