5/5
TrustpilotOlivia Singam was really helpful upon…
Olivia Singam was really helpful upon our move in! All queries were dealt with promptly and efficiently!
Trusted Agent profile · Richmond upon Thames
Dexters Teddington reviews in Richmond upon Thames
★★★★★
543 reviews across 2 platforms
61 High Street, Teddington, TW11 8HA, Richmond upon Thames, TW11 8HA
Dexters's office in Richmond upon Thames, at 61 High Street, is rated 4.7 out of 5 across 543 reviews on two platforms, including 353 Google reviews rated 4.9.
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Reviews
Every review we hold for the Richmond upon Thames office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleThank you so much to Harlie-Jade for always being so professional. We will not forget the effort she and Hannah, Nikki, and Sebastian put into negotiating - their kindness alone made our dealing with them a pleasure. Thank you, Maria.
Agent replied · 26 October 2024
Dear E.Maren, Thank you for your kind comments regarding the Teddington team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleFlorence has been extremely helpful - quick & efficient with helping me with my property search :)
Agent replied · 26 December 2024
Dear Hannah, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
5/5
TrustpilotElla from Dexters
Ella, as always is a great Representative for Dexters. Always polite, knowledgeable and helpful.
Agent replied · 25 May 2026
Dear Steve, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma
5/5
GoogleDexter is a great company. They are very helpful and take action very quickly. if you are looking for a house for rent or for sale, Dexter is the right choice. Especially BEN, he's an incredible guy.
Agent replied · 26 December 2024
Dear Davut, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleSara-Katie has been a fantastic support in renting out my property and making me feel reassured that Dexters has my best interests in mind. Living in Australia means different working hours, and Sara always reached out and followed up at convenient times. It's been a great customer experience working with her.
Agent replied · 9 November 2024
Dear Tod, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleJames was unbelievably helpful in helping our rental search. So kind and attentive - He did the most and we are so grateful! 10/10
Agent replied · 26 October 2024
Dear Ella, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma, Customer Relations Team
5/5
GoogleHarlie-Jade was always communicative and helpful. Sadly we didn’t find our new home but not from a want of trying.
Agent replied · 9 November 2024
Dear Sarah, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
GoogleFrom my first phone call with Claudia at Dexters Teddington I felt that our quest to find a new rental mattered. Claudia was kind, warm and took the time to listen. She worked hard to help us.
Agent replied · 26 October 2024
Dear Laure, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleHannah and Ryan were exceptional in getting this very difficult sale completed. Both provided more information, every step of the way, than our own solicitor who, 3weeks later, has still not confirmed completion ! Would thoroughly recommend Dexters.
Agent replied · 26 October 2024
Dear Lynda, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleI bought my first property with Dexters. Danny was the contact who showed us the property. Hannah assisted throughout the process. Both were highly responsive and proactive. Their professionalism and excellent communication skills made the process stress-free. Highly recommended!
5/5
Trustpilotvery efficient and trustworthy
After years of working with different agents I can honestly say that the team at Dexters are genuinely nice people to deal with, very efficient and trustworthy.
5/5
TrustpilotCharlotte Aslford
As a landlord, my experience of Dexters has been very positive.
Agent replied · 25 May 2026
Dear Jonny, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Asma
5/5
GoogleSara is an excellent lettings agent she has helped me with my tenancy so efficiently. Through her thorough and timely work with her attention to detail she has made this usually stressing experience a breeze. I could not be more grateful. Thank you Sara you have been great! :)
Agent replied · 26 October 2024
Dear Ruby, Thank you for your 5 star review, and mentioning your experience with Sara in our Teddington office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotI have been renting through Dexters…
I have been renting through Dexters since 2023 and have moved twice during this time. The service I’ve received has been consistently fantastic across the board.
5/5
GoogleWe received outstanding service and support from Alexandra and her team. We look forward to continuing our collaboration with them in the future
Agent replied · 26 October 2024
Dear Efe, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma, Customer Relations Team
5/5
GoogleA reliable, prompt and positive experience working with Harlie Jade. We found Harlie Jade knowledgeable, never under promised and managed our expectations during the entire process. Wouldn't hesitate recommended Dexters and in particular Harlie Jade.
Agent replied · 26 October 2024
Dear Nasreen, Thank you for your kind comments regarding Harlie-Jade and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleHarlie was great and very helpful. She understands the requirements and is able to select the properties best suited for needs.
Agent replied · 26 October 2024
Dear Girish , Thank you for taking the time to leave a lovely review regarding Harlie. Kind regards, Asma, Customer Relations Team
2/5
GoogleIt is a very late post. I dealt with Dexters Teddington back in June'23 but could not find any social media option to write my review until recently when I have seen this option. In general, this company is good with their customers as I have read many reviews, but unfortunately, I had a bitter experience with their local agents. I was under tenancy agreement with them but the agents who handled that time to get an alternate tenant, couldn't handle the closure of my tenancy with efficiency. Not only their verbal communication, they were not good at their written communication as well. Lots of misunderstanding happened until when their head stepped in and settled the matter. It was really a hard time for me, hope no one else is / will be going through the same situation. Sorry for writing this, but I just want to make people aware that they may not always get the best experience even from the well known / renowned companies.
Agent replied · 26 October 2024
Dear Tamali, Thank you for your feedback, we’re really sorry to hear your experience wasn’t as we would have expected it to be. All feedback is very important to us and we appreciate you bringing this to our attention. We will ensure this matter is investigated, if you could kindly contact our team at customerrelations@dexters.co.uk. I look forward to hearing from you. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotDexters, do not lose this gem
Rented for almost 1.5 years, had to move due to change in jobs: we have had an excellent experience from start to finish with Dexters.
5/5
GoogleAmazing service. Jacob Carter made buying a property an easy and streamlined experience with his professionalism and expertise.
Agent replied · 26 October 2024
Dear Mohammed, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma
5/5
TrustpilotGreat to work with you guys.Remi…
Great to work with you guys.Remi daniels helped me alot…
Agent replied · 25 May 2026
Dear Imran, Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Asma
5/5
GoogleFlorence has been a pleasure to deal with! Diligent and keen to help. Thank you so much!
Agent replied · 26 October 2024
Dear Christie, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
4/5
GoogleJames from Dexters Teddington has been really helpful in my recent property search. He is really responsive and efficient! Thank you Dexters!
Agent replied · 26 October 2024
Dear Nicole, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. Kind regards, Asma, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Dexters Teddington hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Richmond upon Thames.
