Trusted Agent profile · Richmond upon Thames

Dexters Teddington reviews in Richmond upon Thames

4.7

★★★★★ Excellent

536 reviews across 2 platforms

61 High Street, Teddington, TW11 8HA, Richmond upon Thames, TW11 8HA

Dexters's office in Richmond upon Thames, at 61 High Street, is rated 4.7 out of 5 across 536 reviews on two platforms, including 353 Google reviews rated 4.9.

Google logo

4.9 / 5

353

Reviews on Google

This office

Trustpilot logo

183

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Richmond upon Thames office, from every platform, shown as written. First names only.

5/5

Trustpilot

Elizabeth Booker is our property…

Elizabeth Booker is our property manager and she is just great. She is attentive, conscientious and thorough, hugely helpful and approachable. Great job!

Niall · 17 March 2026

5/5

Google

Excellent experience with Dexters Teddington, while relocating for work from Ireland. The whole process was smooth and efficient. Shems was professional, friendly and down to earth throughout, really appreciated the clear communication and quality service.

Declan · 21 November 2025

5/5

Google

Have just used Dexters Teddington Lettings department to search and secure a rental house for us .Sean has been a delight to work with keeping us up to speed with anything suitable that came on and helping us in all aspects of the procedures. Been a good few years since we rented. He made sure we weren't bombarded with properties that were not to our requirements and was a positive pleasure to deal with. Would be delighted to recommend him to anyone in a similar situation.PositiveResponsiveness, Quality, Professionalism, Value

Mark · 13 January 2021

Agent replied · 12 January 2025

Dear Mark, Thank you for your kind words regarding our Teddington office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

We had engaged 2 estate agents previously over the years to sell our house and I have to say working with Dexters has proven to me why they are the leading estate agent. From the very start - first visit by Alex who was personable, empathetic as she obviously appreciates how ones home is special even if you have chosen to sell. The brochure detail and listing they produced were far superior to what we had before. They brought a team of sales people to see the house so they could actually talk from experience to potential buyers. The whole team at Dexters Teddington work so hard, extremely professional, they actually earn their commission and in all my interactions everyone has been polite and responsive. A special thanks goes to Alex, the manager for all her efforts in ensuring everyone in the chain was collaborating and the fact she was also the representative for the property we purchased - she remained professional and independent. We had a lot of trust and faith in Alex and I would highly recommend Alex and her team if you would like a professional, proactive and customer centric team to sell your house. Thank you so much Alex and Team . Jean

Jean · 13 January 2021

Agent replied · 12 January 2025

Dear Jean. We are delighted that you took the time to leave such a fantastic review which the Teddington team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

Renting an appartment in Uk as a non Uk based garantor can be really challenging. You face a lot of issues Uk based tenants won‘t have. But thanks to the ongoing fanatastic support by our Real Estate agent James Holloway who was always looking for a solution to any issue, we finally made it. I can highly recommend James as an agent any future tenant can rely on! Many Thanks

Martin · 12 October 2024

5/5

Trustpilot

Highly recommended for hassle-free property management

I have chosen Dexter, and never regretted it. Christian Pengelly’s team is so organised and excellent in keeping me post on all the legislation changes. They keep me informed and I felt at ease throughout. Highly recommended if you a looking for a responsible agent.

Cherry · 14 September 2026

5/5

Google

We bought and sold a property through Dexters in Teddington and the experience was far removed from a previous agent we had been using. Throughout the team were responsive, diligent, professional and, perhaps most importantly of all, great listeners......... The entire team that we met were good but, in particular, Donna, Ann and Alice went above and beyond to help us. Once offers were accepted Lesley was excellent at moving the chain along and keeping all informed of progress. Highly recommended.PositiveResponsiveness, Quality, Professionalism

Philip · 12 December 2020

Agent replied · 11 December 2024

Dear Philip, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Evie Fisher Customer Relations Team

5/5

Trustpilot

I have used Dexters a landlord for over…

I have used Dexters a landlord for over 2 decades. Huseyin TAs has managed the property in recent times and has been outstanding. Always courteous, efficient and reliable. A great advert!!

RKP · 11 May 2026

Agent replied · 25 May 2026

Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma

5/5

Google

Having worked with Dexters Teddington, I can say that they truly try to find the right place for you! Harlie-Jade was the perfect example of that work ethic, and we can't thank her enough for her efforts!

Michael · 22 October 2024

Agent replied · 9 November 2024

Dear Michael, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Trustpilot

Very good experience

Very helpful stuff especially through our interaction with Joshua Moody

Mr · 30 September 2026

Agent replied · 10 October 2026

Thank you for your lovely words and for leaving a 5* review. Kind regards, Katie

5/5

Google

Sara Fayed was great to deal with from the moment we contacted the Teddington branch. Any request we had along the way, was dealt with in a timely fashion. Moving can be extremely stressful and most of the time feel impersonal - Not the case this time round with the help of Sara and her team. Sara is easily the best agent we’ve worked with.

Liam · 27 December 2022

Agent replied · 26 December 2024

Dear Liam, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

We have recently rented a house in Teddington and Marc was really proactive in making sure all paperwork was completed promptly. He has been reliable and maintained excellent communication throughout the process. Thank you so much Marc!

Marta · 28 September 2024

Agent replied · 26 October 2024

Dear Marta, Thank you for your lovely words and for leaving a 5* review regarding James and the team. We are delighted that your experience with us couldn’t have been any better and the team in our Teddington office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma

5/5

Google

Harlie-Jade has been amazing throughout the entire process, finding lots of properties for us to view and always fighting out corner on our offers, we haven’t found anywhere perfect for us yet but we know that Harlie-Jade is dedicated to finding us our home.

Harrison · 29 May 2024

Agent replied · 26 October 2024

Dear Harrison, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

I’m very happy with the service I…

I’m very happy with the service I received from Aros and Blaisine. They were extremely helpful, professional and responded very quickly to my request. I really appreciate their help and would definitely recommend their service. Thank you so much!

Anna · 6 October 2026

5/5

Trustpilot

I'm ending my tenancy with Dexters for…

I'm ending my tenancy with Dexters for personal reasons, however I would like to give Petros Giorganos a 5 star review for being such an amazing executive, thanks for all the support during my tenancy. I will definitely recommend Dexters to anyone.

Carlos · 16 September 2026

5/5

Google

We have just sold our house and bought again through Dexters Teddington. Alex and the team have been absolutely amazing throughout and we have felt fully supported every step of the way. Thank you Alex!

Sarah · 5 October 2024

Agent replied · 26 October 2024

Dear Sarah, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma

5/5

Google

Claudia is very professional, she helped us find a lovely flat. She is always happy to offer advice. I can highly recommend her. I would like also mention about Ben who showed us few properties, very helpful and positive attitude. Thank you Dexter for help us found a lovely property!

Magdalena · 31 December 2023

Agent replied · 26 October 2024

Dear Magdalena, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

A big thank you to Harlie-Jade who was a fantastic agent with us super professional keeping us informed every step of the way in our search for a property. I would highly recommend her and won’t hesitate to do so at every opportunity 🙏🏼 …

Veronica · 30 March 2024

Agent replied · 26 October 2024

Dear Veronica, Thank you for leaving a 5 star Google review. Kind regards, Asma, Customer Relations Team

1/5

Trustpilot

I had an extremely unpleasant…

I had an extremely unpleasant experience with this real estate agency. The lack of professionalism is obvious in the way they carry out their daily activity.

Simon · 14 May 2026

Agent replied · 25 May 2026

Dear Simon, I am sorry to read your 1* review. If you could provide us with more information at info@customerrelationsteam.co.uk. I can look into this further for you.. Kind regards, Asma, Customer Relations

5/5

Trustpilot

I am very grateful to Dominic Glover

I am very grateful to Dominic Glover, who has always helped, is always responsive, and ensures that everything is done. He takes his work very responsibly.

Alina · 12 May 2026

Agent replied · 25 May 2026

Dear Alina, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Excellent customer service from Dexters! Harlie-Jade was incredibly informative and professional and kept communication with us throughout the process. Although we didn't proceed with the property this time, our experience ensures that we'll be returning to Dexters for future needs and highly recommending them to others.

Astrid · 15 February 2024

Agent replied · 11 December 2024

Dear Astrid, Thank you for your kind comments regarding Harlie-Jade and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma , Customer Relations Team.

5/5

Google

Jacob was brilliant from start to finish! He helped us a lot in our property search and answered all our questions. He was very helpful, proactive and professional. Recommend him and Dexters highly.

Marie · 26 September 2024

Agent replied · 26 October 2024

Dear Marie, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma

5/5

Google

Working with Harlie-Jade Steven’s was a very pleasant experience. Harlie is a consummate professional who takes a sincere interest in making sure that her clients’ needs are met promptly and with personal care. I highly recommend her and will most definitely seek out her service again if the opportunity arises.

Chris · 27 October 2023

Agent replied · 26 October 2024

Dear Chris, Thank you for your kind comments regarding Harlie-Jade and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Petros Giorganios

Had a wonderful interaction with Petros Giorganios today during the inspection. He is always respectful and willing to accommodate the tenants which I appreciate.

Ateeb · 12 May 2026

Agent replied · 25 May 2026

Dear Ateeb, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Dexters's Google reviews

Questions about Dexters Teddington

How many reviews does Dexters Teddington have?

Dexters's Richmond upon Thames office has 536 reviews across two platforms: 353 on Google, 183 on Trustpilot (across the whole business).

What is Dexters Teddington's rating?

Dexters Teddington is rated 4.7 out of 5 across all 536 reviews, and 4.9 out of 5 on Google from 353 reviews.

Where is Dexters's Richmond upon Thames office?

Dexters Teddington, 61 High Street, Teddington, TW11 8HA, Richmond upon Thames, TW11 8HA.

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