Every review we hold for the Richmond upon Thames office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThe team at Dexters have been a pleasure to deal with whilst we've gone through the process of trying to find a rental property for our family. Sara was incredibly diligent and we felt she genuinely cared. A big thank you!
Christie · 4 December 2024
Agent replied · 11 December 2024
Dear Christie, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
GoogleAnn and her team have been very helpful and professional throughout.
She seemed to genuinely listen to our requirements and helped find suitable properties.
Her team worked particularly hard to find a buyer during the election period when very few houses were selling.
Recommended
Alan · 12 October 2024
Agent replied · 26 October 2024
Dear Alan, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleI have rented my property in Teddington through Dexters for about 10 years. They are an outstanding Estate Agent and Lettings Agency. We have most recently been dealing with Mark, Sean and Sara on a re-letting of our property. They have been a pleasure to deal with. Sara-Katie Fayed, Senior Lettings Consultant has been our main contact. Sara is excellent, she has great customer service, is professional, extremely well organised and above all very responsive!. I would highly recommend!PositiveResponsiveness, Quality, Professionalism
Julie · 13 January 2022
Agent replied · 12 January 2025
Dear Julie, Thank you for taking the time in providing such lovely comments about the team and Sara in our Teddington office. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleWe received absolutely outstanding service from everyone at the Teddington office, with a special mention to Alexandra, Hannah and Lesley, who we have dealt with throughout the process of selling our flat and they have all been very approachable, professional and friendly. They were always very helpful and nothing was too much effort regardless of time and day and it has been a pleasure working with them to successfully sell our flat. We were also very impressed by how quickly our flat was valued, photographs taken and put on the market. The photographs were excellent and really showed the best points of our flat. Thanks again to all of the team!
Bianca · 13 January 2022
Agent replied · 12 January 2025
Dear Bianca, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards Louise Smith Customer Relations Team
★★★★★ 5/5
GoogleI’ve had a fantastic experience with Dexter's Teddington office, in particular with Molly. She has been extremely efficient and proactive when searching for properties specific to our criteria, saving us lots of time in the process. It was such a pleasure to work with her. Thank you Molly.
Amanda · 28 July 2024
Agent replied · 26 October 2024
Dear Amanda, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Molly. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleSophie is so lovely & made us feel so comfortable when looking for our first time rental property. She didn't make us feel like anything we asked was ever too silly & put us totally at ease through the whole process. Even though we didn't end up going for a property with Dexters due to us choosing a different area, we loved her so much we are coming back to use Dexters again now as we look for a new property through Sophie again! :)PositiveResponsiveness, Professionalism
Jess · 27 December 2021
Agent replied · 26 December 2024
Dear Jess, Thank you for your kind words regarding our Teddington office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleWe again found ourselves having to look for a flat quite quickly and after a wonderful experience with Dexters and especially Sara who works at the Teddington branch last time we knew who could help. She didn’t disappoint. Her level of professionalism mixed with a very friendly approach made what should of been a stressful experience a very easy one. She was always there to pick up the phone and talk through step by step the process. The whole Dexters experience for the past 3 and a bit years has been very very good. The whole team has been amazing and always friendly. So when big name estate agents get a bad rep I always recommend Dexters Teddington, especially Sara.PositiveResponsiveness, Quality, Professionalism
Sam · 27 December 2021
Agent replied · 26 December 2024
Dear Sam, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
TrustpilotWe were incredibly impressed by Petros…
We were incredibly impressed by Petros exceptional skills and knowledge. Their deep understanding of trends helped us make informed decisions. We truly felt we had the best realtor guiding us, ensuring we got the best deal.
Sri · 12 May 2026
Agent replied · 25 May 2026
Dear Sri, Thank you for taking the time to leave a wonderful 5* review. Petros will be thrilled to read your kind comments. Kind regards, Asma
★★★★★ 5/5
GoogleThe whole Lettings Team at the Teddington Office have been amazing! I made a few enquiries with different local estate agents on their contact pages, and Shaun was the first to get back, and he was so enthusiastic that Dexters were our preferred agent from the get-go. Marc was incredibly professional right the way through the process. He showed the most interest in our family home when he came round and while he was realistic with the price, he was also the most credible of the local estate agents that he could provide the high standard of service that he was promising. Last but by no means least, Sara has been wonderful, ironing out every little detail, and making the whole transition from family home to landlord incredibly smooth. It is an absolute privilege to be dealing with Dexters going forward with the tenancy and a pleasure to give you all a 5* review. Thank you!PositiveResponsiveness, Quality, Professionalism, Value
Claire · 12 December 2021
Agent replied · 11 December 2024
Dear Claire, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards Louise Smith Customer Relations Team
★★★★★ 5/5
GoogleWe’ve recently purchased a property through Dexters in Teddington. From the various viewings we wanted to undertake at the beginning to the final exchange of contracts they couldn’t have been more helpful. Both Alice and Lesley were always measured and kept us up to date throughout which ensured we were never surprised. The mortgage took agesssss to come through (like most mortgages at the moment!) but they did a great job of keeping the sellers up to date and we didn’t get much pressure at all. I’d highly recommend Dexters Teddington, Alice and Lesley!
Buffy · 27 October 2021
Agent replied · 26 October 2024
We are delighted that you took the time to leave such a fantastic review which the Teddington team will be happy to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleWe had a great experience with Harriet from start to finish. She was professional, friendly, and always quick to communicate. She really listened to what we wanted and made the whole process smooth and stress-free, helping us find a new home.
Luke · 26 March 2026
Agent replied · 16 April 2026
Dear Luke, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma
★★★★★ 5/5
GoogleI recently rented a flat via Dexters Teddington Estate Agent Harlie and Sara helped me out. Both were great help and very nice! Herlie spent more time with me . She is very nice, good listener for my needs and very helpful person. I will move my flat next month and process were so far so good. Thanks Herlie :)
Murat · 27 October 2023
Agent replied · 26 October 2024
Dear Murat, Thank you for taking the time to leave such a great
review, your comments are really appreciated and we are delighted
you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleWe are a bit specific with our rental search and James Holloway has been great showing us options that match our requirements. He's been very professional in all of his correspondence and has promptly followed up on any queries I've had regarding the properties. Excellent service!
Neha · 28 July 2024
Agent replied · 26 October 2024
Dear Neha, Thank you for your kind comments regarding James and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotAnna, Stacie and Nitesh have been brilliant
Anna Harrison and Stacie White have been exceptional at handling fixes and questions to our rental as soon as we moved in. Their support for us has been nothing short of extraordinary.
Sanga · 20 May 2026
Agent replied · 25 May 2026
Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
GoogleFlorence was a dream to work with in my quest to find a new apartment
Desmond · 18 August 2025
Agent replied · 8 September 2025
Dear Desmond, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma
★★★★★ 5/5
GoogleVery attentive & courteous team to deal with, good listeners and able to out fwd multiple suitable properties for my consideration.
James Holloway was my Lettings Consultant and did a stellar job of engaging. Highly recommend.
Stephan · 4 December 2024
Agent replied · 11 December 2024
Dear Stephan, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 4/5
TrustpilotSuzi Littler was very polite on the…
Suzi Littler was very polite on the phone, she was well informed about the situation in question and was clear about the way forward.
Laura · 16 March 2026
★★★★★ 5/5
TrustpilotBrilliant service!
Dexters were extremely professional and had a great knowledge of the market. Really helped us secure our dream flat - special mention to Brandon who was a pleasure to deal with and extremely responsive throughout the process.
Will · 17 November 2025
★★★★★ 5/5
GoogleI had the pleasure to being helped by Claudia de Abreu from Dexters Teddington, who was excellent at helping us to find the right place and in a record time albeit it being the middle of the summer when the renting market is impossible. It was such a contrasting experience vs. others Estate Agents. Would highly recommend.
Vicente · 27 October 2023
Agent replied · 26 October 2024
Dear Vicente, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Claudia, and do not hesitate to contact us again. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotElizabeth Booker is our property…
Elizabeth Booker is our property manager and she is just great. She is attentive, conscientious and thorough, hugely helpful and approachable. Great job!
Niall · 17 March 2026
★★★★★ 5/5
GoogleExcellent experience with Dexters Teddington, while relocating for work from Ireland. The whole process was smooth and efficient. Shems was professional, friendly and down to earth throughout, really appreciated the clear communication and quality service.
Declan · 21 November 2025
★★★★★ 5/5
GoogleHave just used Dexters Teddington Lettings department to search and secure a rental house for us .Sean has been a delight to work with keeping us up to speed with anything suitable that came on and helping us in all aspects of the procedures.
Been a good few years since we rented.
He made sure we weren't bombarded with properties that were not to our requirements and was a positive pleasure to deal with.
Would be delighted to recommend him to anyone in a similar situation.PositiveResponsiveness, Quality, Professionalism, Value
Mark · 13 January 2021
Agent replied · 12 January 2025
Dear Mark, Thank you for your kind words regarding our Teddington office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleWe had engaged 2 estate agents previously over the years to sell our house and I have to say working with Dexters has proven to me why they are the leading estate agent. From the very start - first visit by Alex who was personable, empathetic as she obviously appreciates how ones home is special even if you have chosen to sell. The brochure detail and listing they produced were far superior to what we had before. They brought a team of sales people to see the house so they could actually talk from experience to potential buyers. The whole team at Dexters Teddington work so hard, extremely professional, they actually earn their commission and in all my interactions everyone has been polite and responsive. A special thanks goes to Alex, the manager for all her efforts in ensuring everyone in the chain was collaborating and the fact she was also the representative for the property we purchased - she remained professional and independent. We had a lot of trust and faith in Alex and I would highly recommend Alex and her team if you would like a professional, proactive and customer centric team to sell your house. Thank you so much Alex and Team . Jean
Jean · 13 January 2021
Agent replied · 12 January 2025
Dear Jean. We are delighted that you took the time to leave such a fantastic review which the Teddington team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
TrustpilotHighly recommended for hassle-free property management
I have chosen Dexter, and never regretted it. Christian Pengelly’s team is so organised and excellent in keeping me post on all the legislation changes. They keep me informed and I felt at ease throughout. Highly recommended if you a looking for a responsible agent.
Cherry · 14 September 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.