5/5
Thank you Sophie Sheppard for making my…
Thank you Sophie Sheppard for making my stay wonderful.
Trusted Agent profile
★★★★★
496 reviews across 2 platforms
61 High Street, Teddington, TW11 8HA, Richmond upon Thames TW11 8HA
Dexters's Richmond upon Thames office at 61 High Street is rated 4.8 out of 5 across 496 reviews on two platforms, including 353 Google reviews rated 4.9. The 143 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the Richmond upon Thames office, from every platform, shown as written. First names only.
5/5
Thank you Sophie Sheppard for making my…
Thank you Sophie Sheppard for making my stay wonderful.
5/5
Petros was great and helped with all my…
Petros was great and helped with all my enquiries
5/5
How refreshing to have a real estate agent full of enthusiasm and with such passion and knowledge of the local area. Florence was a breath of fresh air and we were so impressed at her ability to genuinely connect with us to understand our needs. Don't let this one go Dexters!
We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
5/5
Outstanding service
Had an inspection today with Kirlon Sanchez he helped me a great deal and helped me in fixing my additional problems. Kirlon has been been a help multiple times over the past 2 years
4/5
Molly was an excellent agent! She responded in a timely manner to all questions via email whenever I posed any. During our viewing, she gave me plenty of time to look around the property and allowed me to almost guide the viewing by asking my own questions. She is an excellent agent to work at and I would highly recommend her.
Dear Rebecca, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma, Customer Relations Team
5/5
Dexters Teddington just LET out our 4 Bedroom House in less than 2 weeks. From the moment I met Sara and Nikki up to the time the property was let, it was a blissful experience. All aspects of Letting property were professionally handled by all members of Sara's team including Sara herself. Highly recommended Estate Agents with responsive teams across the board. Kudos once again. We are grateful
Dear Dapo, We really appreciate you taking the time to leave such lovely comments about Sara and Nikki. They will be so pleased to read your 5 star review. Please do not hesitate to contact the Teddington team in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
Donna and her team (mainly Alex) were superb in what was a stressful year long process in forming a chain and then keeping it together through to completion. She kept very regular contact and was extremely active in keeping communication flowing up and down the chain. Getting a good offer on our house in Teddington was only the first step; but where Donna and her team really added value was everything after that in managing a complex and constantly changing chain. I probably spoke to Donna twice a week for nearly a year, and I think that goes to show the effort Dexters put in to the journey. I can't thank Donna and her team enough for both selling our house in Teddington, but also securing our family forever home in Surrey.
Dear Rory, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Teddington office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
My wife and I have just exchanged on a house that was found for us by Alex Briden at Dexters Teddington. Her and the team have been fast and efficient and secured us a good deal on the property. It was not a property that we originally had in our sights but we are so happy Alex encouraged us to view it. The whole process has taken less than 10 weeks to get to this point. We couldn’t be happier and can’t recommend the sales team at Dexters teddington highly enough
Dear Matt, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
Speaking form experience, finding a good agent who really understands your requirements and acts with proactive professionalism can sometimes prove difficult. Fortunately, we had Sara Fayed working on our search from Dexters Teddington office and have been nothing but impressed. Relocating from overseas to the UK adds its own challenges but Sara went above and beyond in her efforts to secure a property in a market seeing unprecedented demand. We would personally like to thank Sara for handling our search and going above and beyond to make our move as stress free as possible!
Dear Nadine, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
I would like to say a big thank you to Sara who has been amazing in helping me and my husband find a place to rent. She always done her best to accommodate us for multiple viewings and she was always easy to reach and easy to talk to. Sara understood exactly what we were looking for and within a couple months helped us secure a perfect little place! She kept us up to date every step of the way and has made our first renting experience nice and smooth!
Dear Jeta, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma Chughtai, Customer Relations Team
5/5
My wife and I had a very smooth and positive experience buying our house through the Teddington branch of Dexters and this was all done to the professionalism and expertise of the manager, Hannah Hill. She provided us with constant updates and made sure that neither us or the seller we’re made to wait or feel ignored. Hannah and her team are the reason why you need an agent when considering buying or selling a property. Thank you Hannah for all your hard work and we can’t wait to move to the area.
Dear Toby, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review regarding our Teddington office, and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
Harlie-Jade was just amazing in helping us find exactly the kind of property that we were looking to rent. She was very nice with the viewings and answered all our questions with a lot of patience. She helped us in making a compelling offer for the property we liked and helped us find the perfect home. In all great experience with Dexters Teddington. Thanks guys!
Dear Saurabh, Thank you for your kind comments regarding Harlie-Jade and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
5/5
i'm very grateful to our property…
i'm very grateful to our property manager petros giorganios for going above and beyond to help us with the cancellation of parking tickets for our relative. Their quick communication, patience, and genuine support made a big difference. Excellent service and highly appreciated.
Dear Miola, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
5/5
The Lettings team do what they say, stand by their advice and Sara and her team continue to strive to be the best in the business. From the start Sara’s advice was spot on, the teams viewings were well co-ordinated, the documentation that was presented was correct making the whole process of re-letting my property a pleasure. One cannot ask for better service from Sara and the Teddington Lettings team. Thank you for going above and beyond.
Dear Odette, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
5/5
Harlie-Jade has been one of the most helpful agents we have worked with! She kept great contact throughout our search and continued to work hard to help us find a place to meet our extensive list whenever we are looking. I highly recommend getting in contact with her.
Dear Courtney, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
5/5
We can't thank Dexters Teddington enough for all their perseverance with our house sale in a difficult market. Thank you to Donna, Alex and Lauren for all your hard work and dedication and overseeing the sales process. Very happy to recommend the sales team at Dexters Teddington and give a very well deserved 5 stars.
Dear Fred, Thank you for your kind comments regarding Donna, Alex and Lauren and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team
5/5
I bought through Dexters recently and cannot recommend the service enough. The sale became tricky at times but Gary was so helpful and his support and communication were instrumental in getting the sale over the line. As a first time buyer, it was great knowing Gary and the team at Dexters (including Alex who is also brilliant) were there to help me through the process.
Dear Lauren, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
5/5
My experience with everyone at Dexters in Teddington has been first class. They have always been extremely professional, knowledgeable, helpful and incredibly pro-active with my purchase. In fact, it would have taken much longer without their expertise. I was kept informed of every step and advised of any action needed. I would recommend them unreservedly, particularly Hannah and Alex who were dealing with my purchase.
Dear Lizzie, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
Dexters have been brilliant from the…
Dexters have been brilliant from the word go. And Jamie, Ben, Ken, Daniel & also Claire (my property manager) have all been very efficient & helpful. I wouldn’t hesitate to recommend Dexters to any potential landlords or tenants :0)
Dear Susie, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
Harlie-Jade and Sara in the Dexters Teddington Lettings team have been incredibly helpful in finding us a rental with the terms we needed. Moving is a very stressful experience and we are grateful for their dedication in helping us find a family home in a rental market which currently has very few. I would 100% recommend them.
Dear Bryony, It’s great to hear that you have had a brilliant experience with our Teddington office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma, Customer Relations Team
5/5
Harlie-Jade has been an excellent partner in getting our new tenancy sorted out. She was always available and on top of things. What is more, she has always tried really hard to make the process as smooth as possible and was really friendly and helpful throughout.
Dear claudia, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma
5/5
Had a brilliant experience with Claudia at Dexters. She was great the whole way through our renting application, from finding us the property, to giving us the keys. She then went above and beyond to ensure that a few snags were addressed, keeping in communication throughout, and making sure the works were carried out as quickly as possible. Thank you Claudia!
Dear Caitlin, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
I have been looking for a rental property recently in Teddington and Harlie Jade has been a fantastic help, kept me up to speed all the time on properties that were available and updated me as soon as she had any info, highly recommended!
Dear Stuart, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma
5/5
I want to express my sincere thanks to the team at Dexter's Teddington office, particularly Molly-Jo Gibbons. Her support made all the difference, and she made sure everything was carefully looked after throughout the process. Molly-Jo was truly outstanding during what was a difficult time for me.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Dexters's Richmond upon Thames office has 496 reviews across two platforms: 353 on Google, 143 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Dexters Teddington is rated 4.8 out of 5 across all 496 reviews, and 4.9 out of 5 on Google from 353 reviews, checked 9 October 2026.
Dexters Teddington, 61 High Street, Teddington, TW11 8HA, Richmond upon Thames TW11 8HA.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.