Every review we hold for the Richmond upon Thames office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotRapid turnaround and great service
Tamara Price at Chestertons South West lettings has been extremely helpful. Within 24hrs of the property being up she managed to sort me a viewing and was on hand immediately to cover any questions I had.
Harry · 4 August 2021
Agent replied · 23 October 2024
We appreciate you taking the time to share your feedback.This has been shared with Tamara, who sends her best wishes.
★★★★★ 5/5
TrustpilotI did a viewing with Ally Carberry in…
I did a viewing with Ally Carberry in South Ken and I couldn’t fault her. She was beyond knowledgeable, really listened to what I wanted and an asset to your team!
Jennifer · 12 May 2022
Agent replied · 23 October 2024
Thank you for the 5 stars!
★★★★★ 5/5
TrustpilotAmazing service from Kerri-Anne and…
Amazing service from Kerri-Anne and Emily on our search for our next property. They both were super efficient and extremely helpful. We can not thank them enough. Highly recommend them.
EB · 10 June 2022
Agent replied · 23 October 2024
Thank you very much for sharing your review!
★★★★★ 5/5
TrustpilotVery professional
Very professional. 10/10.
Jack · 28 June 2024
Agent replied · 23 October 2024
Hi Jack,Thank you for the great review.We wish you all the best.Kind regardsChestertons
★★★★★ 5/5
TrustpilotAll good with Chestertons
All good with Chestertons. Very kind and helpful, at least the elephant and castle area.
Miguel · 13 October 2023
Agent replied · 23 October 2024
Thank you so much for your feedback Miguel, we're happy to have helped!
★★★★★ 5/5
TrustpilotVery good experience
So happy with the professional service we received from Marine and Emily Rowland since years of our tenancy.
Cenk · 5 March 2025
★★★★★ 5/5
TrustpilotSuzan and Mitchell have made the move…
Suzan and Mitchell have made the move very smooth and stress free. Thank you!
Louis · 24 October 2023
Agent replied · 6 February 2025
Dear Louis,Thank you for your 5* review of the recent service you received from our James Pendleton Lettings team. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us. We wish you all the best for the future.
★★★★★ 4/5
TrustpilotProactive and got everything sorted
Proactive and got everything sorted, thank you
Helen · 25 March 2024
Agent replied · 23 October 2024
Hi Helen,Thank you for the great review. We are delighted you found us proactive and we got everything sorted for you. We wish you all the best!
★★★★★ 4/5
TrustpilotGreat onboarding service
Stav, the agent who helped us find our new home was incredibly kind and efficient throughout the whole process. We were coming from abroad and he made it all so easy for us.
R · 10 November 2021
Agent replied · 23 October 2024
Thank you for taking the time to leave a review!
★★★★★ 5/5
TrustpilotVery good service from beginning to…
Very good service from beginning to end. Fast reaction to requests for viewings, etc. Loved the honesty and enthusiasm from Molly and always with a smile!Thanks for all Lynne Pearson
Lynne · 21 April 2022
Agent replied · 23 October 2024
Thank you for taking the time to leave Molly such a wonderful review
★★★★★ 5/5
TrustpilotI found Jasmine very pleasant and…
I found Jasmine very pleasant and professional in her approach and very efficient in her communications and arranging viewings and providing me with progress updates. Well done Jasmine and keep up the good work.
Morteza · 20 August 2021
Agent replied · 23 October 2024
Thank you for sharing!
★★★★★ 5/5
TrustpilotGreat customer service
Chestertons and Tamara Price have been fantastic through the whole process. Really responsive to questions and when support was needed and ultimately found us a perfect flat!
Consumer · 13 August 2022
Agent replied · 23 October 2024
Thank you for sharing!
★★★★★ 5/5
TrustpilotExcellent !
Excellent service from the Upper Richmond Road office with the very timely sale of my house. Rae in particular kept in regular contact and provided excellent advice throughout.
Jo · 11 June 2022
Agent replied · 23 October 2024
Thank you for sharing Jo!
★★★★★ 5/5
TrustpilotVery responsive and very efficient at…
Very responsive and very efficient at getting problems fixed.
Customer · 22 January 2024
Agent replied · 23 October 2024
Hi there, thank you for taking the time to leave a review and we're happy to read that you found our service efficient. Should you need any further help, please do let us know. Best wishes!
★★★★★ 5/5
GoogleThe lettings team are fantastic - working with Lucas in particular has been a joy (and I feel like you don’t often say that about property hunting!). He was efficient and prompt, knowledgeable and responsive - whilst being kind, personable and understanding. Highly recommend!
Catherine · 12 November 2023
★★★★★ 5/5
TrustpilotGreat experience
Great experience! Tushar understood our needs and found us a property in a day! He was also very helpful during the entire process. One of the best agencies we ever used
Eliana · 23 December 2021
Agent replied · 23 October 2024
Thank you for sharing your experience Eliana. We are very pleased to hear this!
★★★★★ 5/5
TrustpilotTamara has been excellent
Tamara has been excellent. She has been really communicative, knowledgeable and has understood our requirements really well.
Laura · 10 August 2021
★★★★★ 5/5
TrustpilotA happy customer
I have been very happy with the service provided by Chestertons Kew office. The staff have been friendly, quick to respond, and always helpful. I was kept updated throughout the buying process.
Mrs · 13 October 2021
Agent replied · 23 October 2024
Thank you very much for sharing your experience. It is much appreciated.
★★★★★ 5/5
TrustpilotOur experience with Chestertons and…
Our experience with Chestertons and Giorgio was outstanding, very professional, knowledgeable and willing to help. Highly recommended.
Olivia · 4 August 2021
★★★★★ 5/5
TrustpilotReliable agent and good service.
Liyan · 2 April 2024
Agent replied · 23 October 2024
Hi Liyan, thank you for your feedback and wish you all the best for the future!
★★★★★ 5/5
TrustpilotGreat service!
Tom H. from South ken help me find a flat this year and I love it. He was super responsive and the process was fairly painless (for once!)
Andreia · 12 May 2022
Agent replied · 23 October 2024
Thank you for taking the time to leave such a great review!
★★★★★ 5/5
TrustpilotThe Chestertons Property Management…
The Chestertons Property Management team (Vanessa Newman-Wright in particular) are highly professional and excellent problem solvers.
EJ · 5 March 2025
★★★★★ 5/5
TrustpilotPreya has done a great job with my…
Preya has done a great job with my property. Always professional and helpful.
Alan · 5 October 2023
Agent replied · 23 October 2024
Thanks for your review Alan, we'll make sure to pass this on to Preya!
★★★★★ 5/5
TrustpilotThe entire Chestertons team was really…
The entire Chestertons team was really engaged and focused on finding me great tenants to rent my flat. They kept me fully informed and were very professional throughout.
Abbas · 7 May 2022
Agent replied · 23 October 2024
Thank you for sharing your experience Abbas!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.