Trusted Agent profile · Richmond upon Thames

Chestertons Richmond reviews in Richmond upon Thames

4.6

★★★★★ Excellent

2,364 reviews across 2 platforms

23a Friars Stile Rd, Richmond, London, TW10 6NH, Richmond upon Thames, TW10 6NH

Part of Chestertons, see every office.

Chestertons's office in Richmond upon Thames, at 23a Friars Stile Rd, is rated 4.6 out of 5 across 2,364 reviews on two platforms, including 231 Google reviews rated 4.9.

Google logo

4.9 / 5

231

Reviews on Google

This office

Trustpilot logo

2,133

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Richmond upon Thames office, from every platform, shown as written. First names only.

4/5

Trustpilot

Good quality tenant…

Chestertons found a good quality tenant quickly having used another agency for several months. And as usual they handled documentation with little fuss on my side.

Ryan · 28 July 2022

Agent replied · 23 October 2024

Thank you for sharing!

5/5

Google

Just a big thank you to Marcus Hook supporting us internationally on our flat searches

Nima's · 12 November 2021

5/5

Trustpilot

Review

We have been working with Chestertons SW Lettings office for almost a year. We found the team very professional, reliable and helpful. We would definitively recommend them to potential tenants and landlords.

Monica · 10 September 2021

Agent replied · 23 October 2024

We are thrilled to receive such positive feedback, and hope we can continue on as your agent for many years to come!

5/5

Trustpilot

Excellent service in finding new tenant.

The Chestertone team member- Charlie Ridge - acted promptly to find me a new. tenant. Excellent service and available whenever I needed to give instructions to him from abroad.

Amjad · 22 February 2022

Agent replied · 23 October 2024

Thank you for sharing your experience with Chestertons!

5/5

Trustpilot

Wes Mohamed best agent

Wes Mohamed offered his honest opinion and experience during this search. Would highly recommend him for all my friends.

Rupert · 28 March 2023

Agent replied · 23 October 2024

Hi Rupert, we're happy to hear that Wes assisted you with your recent search. Should you need anything in future, please do not hesitate to get in touch. Wishing you all the best!

5/5

Trustpilot

Niema Latif

I have been dealing with Niema Latif and have found her to be extremely helpful and efficient and would not hestitate to recommend her.

Susan · 27 September 2022

Agent replied · 23 October 2024

Thank you very much for the review

5/5

Trustpilot

Chesterton

Marianna does a great job managing the property and no issues.

Matt · 31 October 2023

Agent replied · 23 October 2024

Thanks Matt!

5/5

Trustpilot

Contract renewal

Amanda Goodman and Lavie Kim handled the tenancy renewal smoothly and efficiently. Good communication throughout.

Jonny · 3 March 2025

4/5

Trustpilot

No problems at all

Quick, efficient, friendly!

W · 15 April 2024

Agent replied · 23 October 2024

Hi there, thanks for your positive review. Please feel free to reach out if you need any further assistance. Best wishes!

5/5

Trustpilot

Norma had been very helpful and…

Norma had been very helpful and efficient. Service experience was very good.

Amanda · 28 September 2023

Agent replied · 23 October 2024

Thanks for your kind words Amanda! We'll make sure to let Norma know and should you need anything else, please do get in touch. Best wishes!

5/5

Trustpilot

Chestertons South West Lettings, Tamara Price

We have had an amazing experience with Tamara! She has always been very prompt, called back on the same day and answered all our queries making the renting process much smoother!

Olivia · 31 August 2021

Agent replied · 23 October 2024

It is excellent to read such positive feedback!Thank you for the five star review.

5/5

Trustpilot

Excellent service

Excellent service, I have been renting through them for over 2 years in Fulham.

Elisabetta · 26 July 2023

Agent replied · 23 October 2024

Hi Elisabetta, we're so happy to hear you've been renting through us for the past two years - Fulham is an amazing part of London! Should you ever need anything from us, please do not hesitate to reach out to our local branch. Best wishes!

5/5

Trustpilot

Great experience

We have recently rented a property through Chestertons and I really recommend this agency. Everything worked perfectly and our agent, Ed in South West Chestertons Lettings, was really helpful and professional!

Erica · 19 August 2021

Agent replied · 23 October 2024

Thank you for posting a review.

5/5

Trustpilot

Melissa at Chestertons was excellent…

Melissa at Chestertons was excellent with us and made the whole process easy. We are very grateful for her help, she was easily contactable, and kept us updated throughout the process.

Katie · 18 August 2021

Agent replied · 23 October 2024

Please do not hesitate to get in touch if we can be of any assistance in the future!Thank you for the review.

5/5

Trustpilot

Excellent

Excellent. From the beginning through to moving into our short-term let the team at Chestertons have been on-point, communicated thoroughly and with exceptional clarity.

Scott · 15 August 2022

Agent replied · 23 October 2024

Thank you for your review Scott!

1/5

Trustpilot

Very bad experience to rent a flat at…

Very bad experience to rent a flat at Fulham through an agent called Madi. She has 0 response to me,the tenant for the problem with the flat!

Leung · 28 March 2022

Agent replied · 23 October 2024

Thank you for getting in touch Leung. We are sorry to hear you are not satisfied with the service received.We take all feedback very seriously and would like the opportunity to discuss your comments with you further.Unfortunately, we cannot identify who you are from the details provided.Therefore, please respond to our request to receive your additional details (i.e. email address), so we can get in touch - and understand who you have dealt with at Chestertons.

5/5

Trustpilot

Very efficient renewal of tenancy

Very efficient renewal of tenancy. Very good service from Sharntell & Liliya. Thank you both!

Jemnelson · 17 February 2025

5/5

Trustpilot

Shakil Khan

Shakil KhanGood communication skills and quick response to your questions.

Negar · 26 October 2023

Agent replied · 23 October 2024

Thank you for your review Negar, Shakil will be delighted to see this!

5/5

Trustpilot

Great service

They were great throughout the whole process. Quick to respond and sent reminders on documents that were required. They're electronic docu sign feature was also convenient.

Kwetu · 5 May 2022

Agent replied · 23 October 2024

Thank you Kwetu for sharing your experience!

5/5

Google

We bought via Chestertons Richmond and found Xavier and the team to be highly professional, well organised, pro-active and very personable. Thoroughly recommended.

Luke · 13 November 2018

5/5

Google

Dawn and Stephen did a fantastic job marketing my flat and guiding me through the process. Stephen did a fantastic job through the sales negotiation process, and kept everyone aligned and informed as we moved to exchange and completion. Highly recommended!

Lewis · 12 November 2023

5/5

Trustpilot

Great service

I’ve just moved country so things aren’t exactly straightforward however Chesterton’s service has been extremely understanding and helpful which has made the process as smooth as possible.

J · 21 February 2022

Agent replied · 23 October 2024

Thank you for sharing your experience!

5/5

Trustpilot

I recently spoke with Nishaad Ali at…

I recently spoke with Nishaad Ali at Chestertons, although I ended up purchasing a property in the end his service was superb , I would highly recommended.

Medhavi · 15 February 2022

Agent replied · 23 October 2024

Thank you for sharing your experience!

5/5

Trustpilot

Liam was super helpful in handling the…

Liam was super helpful in handling the letting of my flat to new tenants.

Jo · 19 August 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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