Chase Buchanan, St Margarets reviews in Richmond upon Thames

★★★★★ 5/5

Trustpilot

Tom was very helpful in finding…

Tom was very helpful in finding properties to rent

Madeline · 21 February 2025

★★★★★ 5/5

Google

314 / 5,000 Translation results I have been working with CB St Margarets lettings for over 4 years regarding the placements of my Turkish and Eastern customers. The consultancy made by Scott Messeder in this sense, the time and effort he has earned with the hit houses he has shown are priceless. I appreciate him very much and I thank him.

HELİN · 10 February 2023

★★★★★ 5/5

Google

Courteous and helpful letting agents. Gareth Vaughan called us about a vacant property and it ended up being what we had been looking for all along. He patiently guided us through the application and answered all our questions timeously. I highly recommend registering your interest to rent at Chase Buchanan as I'm sure they'll do their best to find the right property for you.

Izak · 24 October 2022

★★★★★ 5/5

Google

From the minute I walked through the door until signing the contract yesterday morning I couldn't be more impressed with the level of service from each member of the team. Thank you for all of your hard work it hasn't gone unnoticed. Highly recommend! Looking forward to moving in next week :)

Christopher · 24 October 2023

★★★★★ 5/5

Google

Thank you Naj Fox for Amazing customer service , she is helpful and knows her properties. Been in a few estate agents and well she is a asset to your company. !!

Felicity · 11 February 2019

★★★★★ 5/5

Google

We had a great experience with Chase Buchanan, St Margarets Sales team. Assistant Manager Mr David Casey maintained excellent and timely communications between us and the seller, helped us to complete a smooth purchase and gave us matchless expert advice to coordinate the whole process in record time! 5 star service.

Leen · 24 October 2023

★★★★★ 5/5

Trustpilot

Fantastic

Gemma from Trowbridge branch has been fantastic. Full of enthusiasm, checking in on all stages of this process. Cant fault her, 5 stars ⭐️⭐️⭐️⭐️⭐️

Sarah · 10 February 2025

★★★★★ 5/5

Google

'Chase Buchanan and the their agent Scott were very professional and pleasant to work with. We would highly recommend them.'PositiveProfessionalism

Dragana · 10 February 2022

★★★★★ 1/5

Google

Terrible experience, boards up at flats where they are not selling properties! Surely this is not right? I called and asked to view and was told they have nothing for sale there, this happened on more than one occasion! The team are unprofessional, didnt call me back when I rang in and when i called back, no record of me could be found! I have now brought through an alternative agent. This is not a "fake review" as Chase Buchanan have claimed!!

Sarah · 11 February 2018

★★★★★ 5/5

Trustpilot

Really wonderful experience.

Really wonderful experience.I was dubious to begin with as I know the current market is somewhat cut throat.However, with a little bit of persuasion and compromise I was happy we manage to find the right property for the 5 of us.2 adults 3 kids.

Flash · 29 February 2024

★★★★★ 5/5

Google

Many thanks to Aiden at Chase for dealing with my recent property search so quickly...excellent service well recommended.PositiveResponsiveness, Professionalism

Scott · 10 February 2022

★★★★★ 1/5

Google

Avoid the Lettings Department. They are so desperate to steal business from other more reputable lettings agents that they identify new properties coming on the market, discover the name and address of the landlord through the Land Registry and then turn up at the landlord's private home to canvass for business. This is both a breach of the landlord's privacy and totally unethical practice in trying to steal business from another ARLA registered agent. They follow this up with letters without bothering to check if the addressee is registered with the Mail Preference Service not to receive junk mail. Prospective tenants and landlords should look elsewhere.

Keith · 11 February 2017

★★★★★ 5/5

Trustpilot

House selling made easy by Chase Buchanan

My experience was made excellent because of the confidence and experience staff at Chase Buchanan provided. Communication was swift and to the point. Their dedication to showing many potential buyers the property, I was selling was commendable.

Richard · 4 July 2024

★★★★★ 5/5

Trustpilot

Excellent retirement advice.

Just had a brief consult with Alex, he was fantastic. He confirmed thing I knew and advised me of other factors regarding retirement. I look forward to meeting with him in the future.

Jonathan · 9 September 2024

★★★★★ 5/5

Google

Amy was really helpful in securing us our flat and assisted me throughout the whole process. Thank you!

Andrew · 24 August 2024

★★★★★ 5/5

Google

The lettings agents at Chase-Buchanan St Margaret’s are friendly, patient, and very helpful. In a terrible market for renters, they found a number of appropriate houses for us, and never gave up. We will be living in a fabulous place this year because of Scott and the other agents at Chase Buchanan St Margaret’s. We can’t thank them enough!PositiveResponsiveness, Quality, Professionalism

M.E · 24 October 2022

★★★★★ 5/5

Google

Best experience I've had so far with letting agents. They are responsive, reassuring and professional. The onboarding process is also simple and organised.

Wisarut · 4 February 2025

★★★★★ 5/5

Google

Very happy with the service. Lucy Foster was very helpful and professional and we found a beautiful flat. I highly recommend to use Chase Buchanan and Lucy.

Rocio · 11 February 2020

★★★★★ 5/5

Trustpilot

Excellent service provider. Really appreciate their hard work to satisfy their customers

I feel really greatfull to get a house through chase Buchanan they are very helpful and provide excellent service ever I love there customer service they are doing great job. I highly recommend to chase Buchanan to my friends and other family members.

Kalpna · 27 February 2024

★★★★★ 5/5

Trustpilot

I’d like to say a big Thankyou to Joel…

I’d like to say a big Thankyou to Joel in Lettings for his patience and kindness in showing us around a lovely flat on Saturday at such short notice. My husband has mobility problems so it’s quite difficult finding the right place. If we are unsuccessful in acquiring this flat (moving is not straight forward at the moment) we know who to ask for in the future. Thanks again,Marilyn Poller

Marilyn · 1 June 2024

★★★★★ 5/5

Google

We have rented 2 properties through Chase for 4 years now and they are always a delight. Extremely professional and on the ball, very quick, and always get the job done. Highly recommended 👍 …

Chris · 25 July 2024

★★★★★ 5/5

Trustpilot

I would like to thank Pippa at Chase…

I would like to thank Pippa at Chase Buchanan, St Margarets. She assisted me with letting property. She is professional, friendly and positive. Whole process was quick and painless. I can recommend Pippa and the team at Chase Buchanan, St Margarets branch. Thank you.

Tamara · 26 October 2022

★★★★★ 5/5

Trustpilot

Great service, great communication, definitely recommend!

We recently completed on the sale of our flat with Chase Buchanan, with the help of Alessandro. He provided an excellent service, really helpful, great communication, and always friendly.Thank you!

Christina · 9 October 2024

★★★★★ 5/5

Google

Excellent service and communication. Thank you Scott (St Margarets branch) and all at Chase Buchanan.PositiveResponsiveness, Quality, Professionalism

Ruth · 10 February 2022