Trusted Agent profile · Richmond upon Thames
★★★★★
397 reviews across 2 platforms
2 Station Parade, Kew, Richmond, TW9 3PZ, Richmond upon Thames, TW9 3PZ
Antony Roberts- Kew Sales's office in Richmond upon Thames, at 2 Station Parade, is rated 4.9 out of 5 across 397 reviews on two platforms, including 20 Google reviews rated 4.8.
Every review we hold for the Richmond upon Thames office, from every platform, shown as written. First names only.
5/5
TrustpilotGreat personal service
I have recently worked closely with the Anthony Roberts branch in St Margaret's. I have found Mike Taylor who is the sale manager more than helpful in terms of our rather unique and tricky situation, he provided lots of support and advice and clearly has his finger on the local market. I would not hesitate to use Mike again and recommend Anthony Roberts to anyone looking to buy / sell in the local area.
Thank you!
5/5
TrustpilotThank you Russell
Russell Houston was the agent when I bought my flat 6 years ago, and when I just sold it. He was a total pleasure to deal with both as a buyer, and a seller. Professional, hard working and dedicated to getting the transaction over the line. I would highly recommend Russell and the team at Antony Roberts.
5/5
TrustpilotAntony Roberts
I’ve been using Antony Roberts for property management of my flat and I couldn’t recommend them more. Mark Wright has been a very helpful agent who has helped so many problems we’ve had over the last 6 plus months (difficult neighbours, neighbours renovations, repairs, new tenants, end of lease etc). He’s always very quick to respond and always has helpful solutions. Look forward to working with Mark and AR.
5/5
TrustpilotOur Experience Selling our House in Kew With Antony Roberts
Working with Simon at the Kew Branch of Antony Roberts to sell our home has been an absolute pleasure. We would also like to thank everyone in the Kew office: Megan, Sue, Toby, Phil, Matthew and Jonathan.
5/5
TrustpilotFriendly and efficient service
A big thanks to John and the team at Anthony Roberts for being so efficient - they made finding and moving into my new home a seamless process. I was abroad while searching which made things a bit tricky but they were willing to be flexible and make things work in terms of viewings - my new home was waiting for me when I returned which was great! Great communication, friendly demeanours and always happy to help - I'd definitely recommend them to anyone searching for a property.
5/5
TrustpilotJames Hobley sold our house for us and…
James Hobley sold our house for us and what a great job he did. Always there for questions and linked things between lawyers really well. Would always recommend James and Anthony Roberts Richmond.
5/5
TrustpilotThe entire team is very professional…
The entire team is very professional and proactive especially Christopher Judge. He has gone the extra mile to ensure a smooth sales transaction from the beginning to the end when I recently purchased a property in Richmond. I would recommend Anthony Roberts very strongly for their through and organised approach to every little detail. Thank you.
5/5
TrustpilotRenting via Anthony Roberts
We rented a property in Teddington via John at Anthony Roberts at the beginning of the summer. We were initially daunted by the current London rental market, but the process with John and the team at Anthony Roberts was seamless. Very responsive and straightforward to deal with, the entire process between property search, agreement and move in date was about 3 weeks. Definitely would use again and recommend for a let or purchase.
5/5
TrustpilotI am SO glad we used Antony Roberts
I am SO glad we used Antony Roberts to find our new flat. Francesca at East Sheen went above and beyond to help us secure our future flat. She was there to help at every point and has been an amazing liaison between us and the landlady. We hope not to have to move again for a while but when we do we will definitely use Antony Roberts first :)
5/5
TrustpilotAmy was incredibly helpful and …
Amy was incredibly helpful and informative during the process. The process itself was seamless in comparison with other Estate Agents that we had previously used.The tenancy fees are incredibly reasonable (again, another areas where agencies will attempt to extort users) and the referencing process was fine.I would definitely recommend using this company for anyone who is looking to find a property in the St Margarets / Richmond / Twickenham areas!Jazz
Thank you! We hope you have settled in to your new home! Kind regards Amy
5/5
TrustpilotLovely people to work with
Lovely people to work with. Always pleasant and smiley. What can I say. Told us they had just the people to purchase out property. Two days later, they had bought it. Couldn't be less troublesome. Then kept on helping through the tricky bit of getting from sale to exchange with solicitors driving us bonkers! Whole process took 3 months which isn't bad these days. All in all, eleven out of ten. Thanks team Antony Roberts.
5/5
TrustpilotGreat after-offer customer care with a…
Great after-offer customer care with a good sprinkling of human touch. Many thanks to Emma, James and the whole team at Antony Roberts.
5/5
TrustpilotIn 1997 I bought a house in Sandycombe…
In 1997 I bought a house in Sandycombe Rd from Anthony Roberts. They were patient and kindly guided us through a difficult purchase as the vendors chain broke up and they delayed the process by a few weeks. During this delay they fought off determined attempts by Gazumpers . 25 years later Anthony Roberts, especially Simon helped sell the same house . Again it was awkward, this time delayed by Probate and the Liz truss debacle but again they were excellent and even lent us some tools to fix the floorboards. If you ever wonder what is the point of an agent this experience showed us their value.
5/5
TrustpilotGreat service
We rented our house through Antony Roberts and have been really pleased with the service they've given us. Harriet understood exactly what we needed right from the start and helped us through every step of the process. I'd thoroughly recommend them.
5/5
TrustpilotAntony Roberts - A Fantastic Agency!
I've worked with Antony Roberts (Harriet and Ed) over the past few years and they are by far the best agents I've ever had. Very responsive, really knowledgeable, and just generally nice people, would highly recommend!
5/5
TrustpilotAntony Roberts did a superb job…
Antony Roberts did a superb job managing the house sale from initial contact through to completion and follow-up. Special credit goes to Emma Humphries, who handled the process with outstanding efficiency, securing multiple offers, identifying excellent buyers, and resolving any issues swiftly. She and the entire Antony Roberts team were exceptionally responsive, easy to communicate with, upbeat, and dedicated: working with them was an absolute pleasure.
5/5
TrustpilotTHE Estate Agents in Richmond
Harriet and Ed from the Richmond office have been the model of what you would want from a professional team. Often going above and beyond in their respective roles, they have smoothed the path of what has at times been an emotional return to Richmond. Our new rental apartment is exactly what we had dreamed of and cannot thank Harriet enough for the time and patience she invested in our cause. Highly recommended.Caroline & Richard Brooke
5/5
TrustpilotTeam Antony Roberts - absolute top notch 5 star service
Absolutely top class service provided by Russell, Catherine & James. Catherine did a brilliant job on explaining everything about the flat I bought. Russell has been extremely instrumental dealing with myself & the seller in a very efficient manner. James has been a great support too whenever required to add value. Also spoke to the MD himself Alex who came across very pleasant. So overall a brilliant experience. Thanks team Antony Roberts for helping me fulfil my dream & that too so smoothly.
5/5
TrustpilotSelling in St Margarets, London
I selected Anthony Roberts having done some google search. Having an agent sitting in the local area with local knowledge is really helpful. Russell, Catherine and the team were always responsive to calls and emails and went above and beyond supporting my buyers who were doing so for the first time. A team genuinely interested in you as well as getting the best value for your property.
5/5
TrustpilotHaving lived in our old home for 21…
Having lived in our old home for 21 years we were concerned about the process and potential anguish of selling the family home. It was a sensitive time as the children were leaving home but we really didn’t need to worry so much about selling to be honest.
5/5
TrustpilotJohn was very friendly and professional…
John was very friendly and professional and responded in a timely manner. Made the renting process very easy.
Thank you very much for taking the time to leave us a review Jess. We're here to help if you ever need anything!
5/5
TrustpilotHighly recommend Anthony Roberts
It has been a pleasure dealing with Anthony Roberts for the flat that I've now been renting for about a couple of weeks. Harriet was amazing at sorting out the tenancy and Alison has been fabulous at helping me sort out some minor teething issues when moving in. Both have been very quick to respond to queries and have been extremely helpful. I've dealt with a few estate agents in the past and none of them compare to Anthony Roberts!
5/5
TrustpilotI can't praise Russell at the St. Margarets branch enough!
Russell handled the sale of my property recently and was an absolute star. He conducted most of the viewings himself and was patient, professional and always cheerful.Antony Roberts isn't the cheapest agent, but it really is worth paying that extra quarter of a percent for the knowledge they have and the great service they give. Thank you so much to Russell, also Catherine and James, for always going the extra mile.
5/5
TrustpilotFive-star service from Jill (St Margarets- Anthony Roberts)
I would like to say a big thank you to the team at St. Margarets, especially to Jill de Croos who helped us to find an amazing home. I can not be greatful enough for her help and support. I would definitely recommend Anthony Roberts anyone looking to rent in the local area (Twickenham, Isleworth, Richmond). All the best for a bright future!
Thank you for your comments!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Antony Roberts- Kew Sales's Richmond upon Thames office has 397 reviews across two platforms: 20 on Google, 377 on Trustpilot (across the whole business).
Antony Roberts- Kew Sales Richmond upon Thames is rated 4.9 out of 5 across all 397 reviews, and 4.8 out of 5 on Google from 20 reviews.
Antony Roberts- Kew Sales Richmond upon Thames, 2 Station Parade, Kew, Richmond, TW9 3PZ, Richmond upon Thames, TW9 3PZ.
