Every review we hold for the Richmond upon Thames office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotWe would thoroughly recommend Antony…
We would thoroughly recommend Antony Roberts and particularly Russell from the sales team. He was absolutely amazing throughout the purchase process; professional, trustworthy and really friendly. He always made sure we were up to date with what was happening and always had time to answer our questions. We couldn’t be happier with AR and feel very lucky to have found an agent who was so professional and yet so friendly at the same time. Extremely grateful to have crossed paths with Russell. We had also previously been renting a place managed by Antony Roberts and again, great service and professionalism from Andrea and Alison. Thank You to the whole team!
Nathalie · 17 April 2022
★★★★★ 5/5
TrustpilotProfessional, knowledgable and committed team
I moved the sale of the property from another agent to Antony Roberts. I mainly dealt with James Hobley and found him to be very professional. I believe his calm approach and in-depth knowledge of the market resulted in sale of my property. I felt I could really trust him with handling the sale. I have had a very positive experience with Antony Roberts and would not hesitate to use them again in the future.
Shervin · 3 November 2022
★★★★★ 5/5
TrustpilotExcellent experience with Antony Roberts from start to finish
My boyfriend and I have recently moved into a Richmond property and can safely say that our experience with John Martins at Antony Roberts has been nothing short of exemplary. John is an asset to the team and we have felt incredibly well looked after from start to finish. As young professionals, we cannot recommend Antony Roberts (and in particular John) more highly to other prospective renters! We have felt listened to at ever stage in the process and always receive prompt and detailed answers to any queries. Thanks so much for helping us find our new home and for making the process so easy!
Alice · 11 March 2022
★★★★★ 5/5
TrustpilotSelling our house in Isleworth
Selling our house in Isleworth was a little more complicated than the average sale. We would have given up on the whole process except for the help and guidance of Catherine Merrett and Russell Houston from Anthony Roberts. They were as professional as you would expect but their human touch and obvious sympathy and care towards us made the whole experience a total pleasure. We would not go anywhere else if we have to do it again and we would fully recommend them to every person we know.
Emile · 1 March 2022
★★★★★ 5/5
TrustpilotBy far the best
Over a period of time trying to sell our flat, we tried many estate agents in the area. When we finally started working with Anthony Roberts, the difference was noticeable - they are professional, friendly, act with integrity and always accessible to share their experience and advice. Toby oversaw our eventual sale and was a great liaison with the involved parties, proactive in keeping me updated and reassured. Overall they would be my top recommendation to anyone in the area looking for an estate agent. Thanks again for all your help!
Julia · 21 March 2025
★★★★★ 5/5
TrustpilotFriendly, helpful and efficient
I have been with Antony Roberts for many years and found my recent experience with a change over of tenants really smooth and trouble free. Francesca was lovely and always ready to go the extra mile, everyone who I had contact with was friendly and helpful and Emma has always been a great property manager while the property is occupied.
Anna · 4 December 2023
★★★★★ 5/5
Trustpilotexceptionally professional experience
We had a very positive experience with Giselle at Anthony Roberts - she was exceptionally professional, proactive, and helpful. We rented a flat through Giselle and the whole experience was very calm and transparent - we felt that we could trust the process fully. Thank you!
Hazel · 16 February 2026
★★★★★ 5/5
TrustpilotReally impressed with the genuine / helpful service
Really impressed with Harriet / Antony Roberts who helped me with finding a property to let in Richmond. Harriet was very helpful, after walking into the branch on a Saturday, I was being shown around a property nearby that day and the service, proactivity and genuine help made a real difference for me. I'd definitely recommend this agency for your property needs in the area!
Chris · 20 June 2023
★★★★★ 5/5
TrustpilotJust use Antony Roberts
A wonderful experience from the start to the finish. The whole team at the Kew office are great communicators, efficient problem solvers and, best of all, deal makers. They know their patch and I cannot recommend them highly enough. If only all estate agents were this good.
SA · 4 February 2026
★★★★★ 5/5
TrustpilotCourteous, friendly, professional and helpful
Courteous, friendly, professional and helpful all the way through !!! I highly recommend Harriet and the team at Antony Roberts. Harriet was very proactive at identifying and recommending exactly the right property to meet my needs. The team then ensured all the paperwork and documentation were organised in a timely and professional manner.
Noeleen · 26 March 2024
★★★★★ 5/5
TrustpilotThe Antony Roberts team were fully…
The Antony Roberts team were fully engaged with our house sell from the start. They responded quickly to questions and helped resolve any issues without adding to the stress. The service continued right through the whole process and beyond. We are extremely grateful and happy to recommend them
Edward · 19 January 2026
★★★★★ 5/5
TrustpilotThe team went above and beyond in the…
The team went above and beyond in the marketing and sales process. We greatly appreciated the effort on exchange day so that we could make things work with purchase of an overseas property. Thank you.
Richard · 30 April 2026
★★★★★ 5/5
TrustpilotFriendly and supportive
We met with Harriet while we were looking for a new house. She helped us a lot to find a place to rent, she is really friendly and accessible. After we moved, Emma has been helping us a lot with the management of the property. She has been providing instant support to solve some minor issues.
Ali · 14 December 2023
★★★★★ 5/5
TrustpilotSuperb service from start to finish
Superb service from start to finish. Catherine Merrett was nothing short of outstanding for her exemplary skills in negotiation and handling of the whole process which took only 8 weeks.The whole team were totally reliable and trustworthy. Extraordinary.Massive thanks.
Jennifer · 17 October 2024
★★★★★ 5/5
TrustpilotThanks very much to Harriet for helping…
Thanks very much to Harriet for helping us with our new home! We were impressed with the quality of the homes at Antony Roberts (beautiful character properties which aren’t available elsewhere often) as well as the service throughout.
Leena · 13 March 2026
★★★★★ 5/5
TrustpilotFantastic service from Matt Mannall in Richmond
We can thoroughly recommend Matt Mannall, the manager at Antony Roberts in Richmond, for his insight, courtesy, wit and advice - and for going the extra mile to make our house transaction happen. What is extraordinary is that Matt wasn't even selling our home, but we really liked the way he worked and he became instrumental in making sure everyone in the chain was happy and on the same page. I don't think our sale would have happened without his input and hard work and we are very grateful to him.
Mr · 4 October 2020
★★★★★ 5/5
TrustpilotRachel & Catherine were super stars in…
Rachel & Catherine were super stars in our sale process. Managed the process throughout and persevered- despite the challenging market. Achieve a record price for us - and helped us move into our next dream property.
Michael · 24 October 2024
★★★★★ 5/5
TrustpilotFantastic sale team at Kew office
The team at Antony Roberts Kew Sale have been brilliant in selling my flat. They trully cared about the property, showing prospective buyers around and informing them with all important information about the development and the surrounding area. They supported me and the buyer through the sale process ensuring it went as fast as it could and everyone was informed of key milestones. I trully recommend you reach to Jonathan and Philip if you are to sell your property in Kew.
Agnes · 18 December 2024
★★★★★ 5/5
TrustpilotVery pleased with the professional…
Very pleased with the professional service. We sold our property in kew within three months to excellent buyers. No unqualified buyers and great service. Very happy and would recommend to anyone.
SA · 27 April 2026
★★★★★ 5/5
TrustpilotJohn and Paul - St Margarets Antony Roberts
We reached out to Antony Roberts Estate Agents recently to help us find a tenant for our property and overall we are very pleased with the service they provided from start to finish. Paul engaged us initially and then John took with the viewing and helped us close the deal. They were both very professional and friendly and kept us well informed throughout the process. They were very responsive and efficient when we engaged them and never pushy. They acted on instructions promptly and were always helpful in answering our queries. We would highly recommend this agency to any prospective landlords.
Marcus · 1 December 2024
★★★★★ 5/5
TrustpilotVery impressed!
We are very impressed with Antony Roberts Agency! We have found John, Harriet and Giselle to be professional, fair, reliable and friendly at every point of contact. They see the big picture and also pay attention to detail, give good advice and they are very helpful to both tenants and landlords. We have been landlords for many years and changed to Antony Roberts Estate Agents because of some negative experiences with other agents, so we have been able to compare … Furthermore, especially if you live far away from your property, being able to trust your agent is key, and we really feel in good hands here and would happily recommend this agency to other landlords!
Dr · 28 November 2024
★★★★★ 5/5
TrustpilotVery positive experience with Antony…
Very positive experience with Antony Roberts, in particular Simon Welford who was responsive and easy to deal with throughout and went out of his way to help the deal go smoothly. Antony Roberts are simply to go-to agent around Kew and Richmond.
Meriel · 12 June 2024
★★★★★ 5/5
TrustpilotWe are so happy to have found our new…
We are so happy to have found our new home in a pretty difficult market with the amazing help from John at the St Margarets office. John made sure everything went smoothly and while moving home can sometimes be a stressful time, John and everyone at Antony Roberts helped us in such a way it was all a wonderful process and experience! Thank you!
Olivia · 28 November 2022
★★★★★ 5/5
TrustpilotHarriet S is a true credit to this…
Harriet S is a true credit to this Antony Roberts branch. She assisted my partner & I with our move to the Richmond area in summer & we found the entire experience to be completely flawless & simple. I would recommend Harriet to anybody looking in the Richmond area for a rental. She is exactly what you want from an agent & then some :)
Lucas · 7 October 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
