Every review we hold for the Richmond upon Thames office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotExcellent experience as landlord
Harriet and Ed from the Richmond branch handled reletting my house in a super efficient and personable manner. The day after they came to check out my place I had three offers over asking. When the tenant-to-be unexpectedly pulled out at the last moment, Ed let me know at once and within a few hours I had two more offers. The paperwork and inventory were handled promptly and my house is now let. Very happy with the service and terms. Thanks AR team.
Kate · 22 May 2024
★★★★★ 5/5
TrustpilotIncredible team of agents
The whole team at Antony Roberts were incredible from start to finish. In a stressful rental market they made it feel easy and uncomplicated. Everything was handled so professionally and they always came back to us quickly on any questions we had.
Lydia · 23 October 2023
★★★★★ 5/5
TrustpilotMoving made easy.
Amy and the team at Anthony Roberts made it incredibly easy to find and secure what will be, our first married home. They were always on hand if we had any questions with a great combination of professionalism and efficiency.
James · 16 February 2018
Agent replied · 28 December 2024
Thank you for your review and we hope you enjoy your new home together!
★★★★★ 5/5
TrustpilotExcellent
Jilly has been wonderful. She is very nice and kind and has helped to find a suitable property for us (considering that we have a dog and not always is easy to find a nice place to live with them).
Anahí · 7 December 2017
Agent replied · 28 December 2024
Thank you for your review!
★★★★★ 5/5
TrustpilotThoughtful, Professional and always with you in mind.
John Martins and Paul Zammit have made the finding of a new home a stress and trouble free process. Moving home is fraught with problems and hidden difficulties and their considerate and professional work and thoughtfulness, removed any concerns and apprehension I may have had or experienced, completely.After carefully assessing my requirements they found the ideal property, helped and supported me through the references, deposit, tenancy agreement, inventory and handing of the keys. All and any questions and queries were followed up and answered with information, help and guidance. I would not hesitate in recommending them to any who are seeking a home; you could not make a finer or wiser choice.
A · 10 May 2024
★★★★★ 5/5
TrustpilotAntony Roberts has been very helpful…
Antony Roberts has been very helpful throughout the renting a flat for my brother - in law. Particularly Amy did everything that we could find a flat for him. Just so grateful to all staff. Thank you so much.
Odele · 30 April 2018
Agent replied · 28 December 2024
Thank you for your review
★★★★★ 5/5
TrustpilotReally professional and helpful
Really professional and helpful. We dealt with John Martins who ensured we had a smooth and quick process in finding a property and moving in. Would highly recommend!
Anushka · 9 July 2024
★★★★★ 5/5
TrustpilotGreat Service
Antony Roberts were very helpful in securing a rental property on short notice that suited us perfectly. A big thanks to Harriet and Ed for their hard work.
Josh · 21 May 2024
★★★★★ 5/5
TrustpilotBy far the most reliable
By far the most reliable, trustworthy and knowledgeable estate agent in Richmond. The team in Kew and Richmond are very friendly and helpful. I have bought and Let a number of properties over the years with them and have had the pleasure of working with a fantastic bunch of people like Harriet Scanlan and James Hobley, who in my opinion is a true example of what a great estate agent should strive to be.
Keshu · 20 June 2024
★★★★★ 5/5
TrustpilotAntony Roberts service was great
Antony Roberts service was great, very straight forward to deal with and very informative, never feeling like your left in the dark and very helpful. Amy and the team at St Margaret's location was superb!
David · 14 February 2018
Agent replied · 28 December 2024
Thank you for your comments
★★★★★ 5/5
TrustpilotDelivered exactly what we needed!
Delivered exactly what we needed from a letting agent in a simple fuss free way from references, cleaning services, certification, contracts and, critically, a good throughput of prospective tenants. Special thanks to Jill & Stephanie.
Roops · 13 February 2018
Agent replied · 28 December 2024
Thank you very much for your lovely comments Mr Brar
★★★★★ 5/5
TrustpilotExcellent service securing a rental property
We recently rented a property through Antony Roberts and Harriet was a pleasure to deal with. She was quick with communication and understood what we were looking for. Smooth transition to the property management team thereafter. Thank you Harriet!
Paul · 21 August 2023
★★★★★ 5/5
TrustpilotAMAZING
Simon Welford from Antony Roberts made this transaction the best experience we have ever had with an estate agent. We have used high street agents before, and realized it is a challenging industry to work in and work with (for vendors and buyers).
Rosin · 1 August 2025
★★★★★ 5/5
TrustpilotMarc Gregory, Mark Wright & Antony Roberts; Outstanding service
Marc Gregory - an absolute super star! Very professional, efficient, understanding, patient and a good listener. The sale of our inherited family home of 35 years was as one can imagine a hugely emotional decision & process, which Marc managed with empathy and understanding. He explained everything clearly, kept me updated promptly and ensured all went seamlessly and swiftly. I have no hesitation to recommend his services or that of Mark Wright on the property management side, in fact Antony Roberts Estate Agents as a whole. A great team.
RC · 26 January 2024
★★★★★ 5/5
TrustpilotMy great experience moving to Richmond
Having the support of Antony Roberts team in Richmond was amazing. They were very supportive from the beginning of the process, kind during the showing of the place, and efficient in the communication to get everything in place in a record time! I'm so pleased to had their support and I'll definitely recommend them
Silvia · 2 February 2022
★★★★★ 5/5
TrustpilotFantastic agents
James Hobley and the team were fantastic - they helped us get excited about buying a house, helped us understand the process and was available for advice, support and to help communication with a solicitors, surveyors and the seller when we needed it. Thank you so much!
Ms · 16 October 2022
★★★★★ 5/5
TrustpilotAntony Roberts Kew TW9 - the Best!
I've bought, sold and rented through various estate agents across London over the years. Antony Roberts (credit to Kew branch!) is the only estate agents that never disappointed me. It is refreshing to see honest, thoughtful, intelligent and knowledgeable people who, of course, are good at sales pitches, but who still treat their customers as they would like to be treated themselves and do not play the tricks and games that many agencies do. Other estate agents could learn from them. Keep up the good work.
MP · 22 June 2018
Agent replied · 28 December 2024
Thank you for your feedback, it is much appreciated
★★★★★ 5/5
TrustpilotHappy to give 5 stars to Antony Roberts Sales and Lettings
We’re delighted to give 5 stars to Antony Roberts Sales and Lettings and to Mike Taylor, David Reed and Stephanie Vassar in particular. They were professional from the start, treating us as people and not just customers. They wanted to get the best deal for us and worked tirelessly to get there. Even when we agreed the sale they were there facilitating between sellers and lawyers, they were true professionals. The London market is no longer a bull market but this didn’t phase them they were patient and always optimistic. We trusted them and they delivered; we couldn’t recommend them more and we’ve used several estate agents in the best. They are second to none. On the Lettings front they’ve managed our place for years, great commission rate but also always respectful throughout with us and our tenants. Our place was in safe hands. So high praise to hem. William and Robert
William · 21 June 2018
Agent replied · 28 December 2024
Thank you very much for your comments William
★★★★★ 5/5
TrustpilotSuperb support through every step.
Superb support through every step.As a landlady living overseas, I have come to rely on the expertise, professionalism and timely communications that have come from Anthony Roberts. Having a contact (Emma) who is my constant point of contact and understands my property, my views and needs is invaluable. Having recently had my flat renovated with new Kitchen and Bathroom, I have been enormously impressed with the efficiency and quality of the work carried out. Stephanie at Anthony Roberts has ensured that I have been fully involved and supported in the decision making process with options clearly and concisely presented. I have valued the expertise and guidance offered throughout.
Pippa · 24 May 2018
Agent replied · 28 December 2024
Thank you for your lovely review Pippa
★★★★★ 5/5
TrustpilotExcellent
Liz and her team at Antony Roberts were wonderful to us throughout our tenancy. All queries and/or issues were answered and addressed quickly & efficiently, the communication was excellent and very friendly. They were all very professional and respectful towards us as tenants. Thank you once again.
Pauline · 15 September 2022
★★★★★ 5/5
TrustpilotToby at Antony Roberts was extremely…
Toby at Antony Roberts was extremely helpful and kept us in the loop throughout the process of our sale. He responded promptly to all of my enquiries and was positive and informative throughout.
Peter · 17 October 2025
★★★★★ 5/5
TrustpilotJohn and Paul from St Margaret Letting
I had the pleasure of working with John and Paul from St Margaret Letting branch,
Jas · 17 March 2026
★★★★★ 5/5
TrustpilotSuperb service
Superb service, the team of Antony Roberts and our agent Francesca in particular were always extremely helpful and customer-centric throughout the entire process of finding a new home. Even though our case was a bit special (new job, moving to the UK from abroad, not UK citizens etc.), practical solutions were found and we are moving into a lovely new home now without delay! I particularly liked the super quick response time, I believe I never waited for more than half a day for a solid answer to any question or issue along the way. Very satisfied overall
Niklas · 2 November 2023
★★★★★ 5/5
TrustpilotAMAZING!!
I popped into Anthony Roberts East Sheen as soon as I knew my tenant was leaving. I was met by a lovely lady called Francesca. It was the best thing I ever did. A lot had changed in 7 years since I last rented out. She was extremely efficient and up to date with everything. She visited my property with a work colleague and we came up with a plan of things that needed doing. She had all the right professional contacts to do all the new checks and it was rented out within the first viewings. She was amazing and the other guys there too. Can’t recommend them enough!! Fantastic!! Jacqui.
MRS · 29 October 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.