Every review we hold for the Richmond upon Thames office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotAntony Roberts are the only estate agent I would use - fantastic!
I absolutely loved the service that I received from Antony Roberts! From the very start my agent Catherine was extremely helpful and friendly, and took me through the whole purchase procedure thoroughly. As a first time buyer I was nervous about the purchase and my knowledge wasn't that extensive, but I trusted Catherine and she helped me every step of the way. I had the greater issue of buying from abroad and Catherine was always keeping me up to date with the sale via email and phone and would always be available for me to talk to, or her colleague Phillip.I would highly recommend Antony Roberts St Margarets, everyone I had dealings with there were very helpful and professional. I will not hesitate to use them when the time comes for me to sell!
Kdi69 · 20 September 2019
★★★★★ 5/5
TrustpilotGenuine professional service
I have been a client of Antony Roberts for many years and living abroad means that it is vital to work with people you can trust who are efficient and professional. Their service is second to none and the advice is always genuine. Russell was excellent and I have no doubt that his expertise was fundamental in the sale of my flat. 100% recommended.
C · 2 November 2022
★★★★★ 5/5
TrustpilotCouldn't be happier!
Antony Roberts has let and managed our apartment in Teddington for almost a decade. They have been super-efficient, keeping it in tip top condition, liaising with the property management company and managing the tenants. The tenant has recently moved out after eight years and the place looked just as it was when they moved in - it was spotless!! Thank you team, especially Alison Wren. We couldn't be happier!
K · 15 March 2022
★★★★★ 5/5
TrustpilotOld school good manners in a commission driven market.
After a few unsuccessful attempts with other agents we discovered Mike from Anthony Roberts who made us his priority (at least this is how we felt). Nothing was ignored and they managed to get the right customers through our door. We've completed now and I can't recommend Anthony Roberts enough.
Elaine · 13 October 2017
Agent replied · 28 December 2024
Thank you for your kind words. We love the picture! Thank you
★★★★★ 5/5
TrustpilotGreat results and lovely people
The team at St Margarets made selling our house a great experience. At every point their advice was clear and sensible, they achieved loads of viewings, and within a couple of weeks we had several offers over the asking price. They then worked really hard to make the transaction go through smoothly and kept us informed at all times. Lovely people to deal with.
Customer · 17 August 2022
★★★★★ 4/5
TrustpilotCheerful and reassuring throughout the…
Cheerful and reassuring throughout the process. Happy with viewings and price achieved
Jane · 5 August 2026
★★★★★ 5/5
TrustpilotHappy with new home
We are happy to have found our home with the help of Antony Roberts Estate Agents. Harriet Scanlan has been a great support throughout the process and we appreciated her being very friendly and responsive all along the way!
Sylvie · 20 May 2024
★★★★★ 5/5
TrustpilotHelpful & communicative!
John Martins was very communicative and helpful throughout the whole process. He met us quickly to view the flat and got everything sorted for us! Made this move very stress-free. Would highly recommend!
Brittany · 27 August 2024
★★★★★ 5/5
TrustpilotFirst class
Mike and the team at Antony Roberts have been first class. Everything that you could hope for in an estate agent. Honest, great communication and above all, integrity. Most certainly the best agent I've come across in St. Margaret's. Thanks for all your help. Michael & Laura
Michael · 12 September 2017
Agent replied · 28 December 2024
Thank you!
★★★★★ 5/5
TrustpilotMarc and the team at Anthony Roberts…
Marc and the team at Anthony Roberts East Sheen made my buying experience really positive. Marc has been brilliant at responding quickly and professionally to any questions regarding my property purchase. I highly recommend them.
Christine · 16 July 2024
★★★★★ 5/5
TrustpilotA positive experience
The whole team were enthusiastic and hard working during the marketing. While the actual sale process was underway, the attention to detail and calmness were invaluable in enabling things to go as smoothly as possible.
Charlotte · 3 February 2026
★★★★★ 5/5
TrustpilotGreat landlord experience
Great experience as a Landlord renting through Anthony Roberts. I have used a few estate agents in the area however AR are the best. Professionally, friendly and reliable. I mainly have dealt with Harriet however any interaction with other colleagues in this branch has generally been excellent.
Megan · 6 November 2023
★★★★★ 5/5
TrustpilotWould definitely instruct Antony Roberts again
We have recently successfully completed the sale of a property for probate in tricky market conditions. In particular Rachel Watts' calm, professional and diligent approach throughout the latter stages was undoubtedly a huge contribution to ensuring the transaction was successfully closed.
Peter · 10 March 2024
★★★★★ 5/5
TrustpilotJohn Martins @ Antony Roberts
John Martins fully understood our requirement and helped us thru the process. He was also able to help us with a move-in schedule which worked well for us, and ensured we avoided any additional rentals. Would absolutely recommend John Martins and Antony Roberts Letting Agency to assist you with your letting requirements.
Suresh · 20 June 2023
★★★★★ 5/5
TrustpilotAnthony Roberts is the place to be!
Anthony Roberts is the place to be. Paul Zammit was a wonderful and genuine agent! He took an interest in what we wanted in a flat but also considered our restrictions from a financial perspective. He made everything incredibly smooth and gave us transparent and honest advice about the whole process. I wouldn't want to try any one else.
Patricia · 17 October 2022
★★★★★ 5/5
TrustpilotProfessional, Friendly & Enthusiastic Team
Professional, enthusiastic, friendly and supportive with excellent communication between all parties. I highly recommend to everyone including family and friends. Many thanks to Catherine, Russell and the team for achieving a great result.
Louise · 9 July 2024
★★★★★ 5/5
TrustpilotTextbook letting of Richmond property
Harriet at AR did a great job in securing several offers from tenants within a couple of days of marketing the property. The successful tenant was from overseas so getting the appropriate references wasn’t straightforward but the AR team delivered what we needed.
Keith · 29 October 2025
★★★★★ 5/5
TrustpilotEfficient and Responsive Service
I appreciate the efficient and responsive service of the agent in arranging the viewing until handing over the keys. The experience living in the property is nice in general so far. The flat isn't as quiet when the windows are open for air flow as they were closed during the viewing in the colder weather. Perhaps because the flat is still quite empty and echoes sound from the main road out there. Hopefully I'll get used to it over time whether or not the right furniture is added to the flat. Otherwise, everything seems to work well so far!
Ken · 13 July 2024
★★★★★ 5/5
Trustpilotthe team are really good communicators
the team are really good communicators, both with the tenant and with me, the landlord. nothing is too much trouble. i have been using Antony Roberts since 2017, and for the most part, with the same staff, which is reassuring. i cannot recommend them enough.
Customer · 26 September 2025
★★★★★ 5/5
TrustpilotRecently sold our house through Anthony…
Recently sold our house through Anthony Roberts who were brilliant. They were hugely supportive guiding us during a difficult time and despite being let down by a few buyers they held my hand and steered a steady course to a sale which realised the full market potential. They are lovely to deal with and fully understand the local community plus they will sort out all your attendant needs with a variety of reliable electricians, plumbers and decorators should you need. Highly recommend them both as a buyer and seller.
Denise · 13 June 2024
★★★★★ 5/5
TrustpilotThe only place you need to go if looking in Richmond
The staff at Anthony Roberts are incredibly professional, knowledgeable and a pleasure to work with.
DD · 29 May 2026
★★★★★ 5/5
TrustpilotHarriet and Ed from the Richmond office…
Harriet and Ed from the Richmond office team recently let my flat in Richmond. Their approach from start to finish has been professional, efficient, polite and calm, never over promising and under delivering as other agencies did and always following through and helping on the smallest details. I’m very pleased to have them managing my flat now and feel reassured and confident that they will look after it and the tenants well.
J · 11 October 2024
★★★★★ 5/5
TrustpilotThank you for a great experience!
Thank you Chris Judge and the Antony Roberts sales team at Richmond branch who made it possible for us to close on a difficult sale. Chris was always courteous, responsive, understanding, not pushy but just supportive. We'll think of you often when in the new flat. Careful when you play rugby! Atossa
Atossa · 20 January 2023
★★★★★ 5/5
TrustpilotMany thanks!
Once again, Ed and Harriet were wonderfully efficient and professional, a pleasure to deal with and invariably helpful and understanding when finding new tenants. Highly recommended!
Sheila · 5 September 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
