Every review we hold for the Retford office, from every platform, shown as written. First names only.
β
β
β
β
β
5/5
TrustpilotExcellent service from Linzi at theβ¦
Excellent service from Linzi at the Newton Farm site who was extremely knowledgeable and helpful, would recommend buying from TW. Also thanks goes to Ashley for letting us view the show homes over and over again!
Happy Β· 30 June 2023
Agent replied Β· 11 June 2024
Thank you for sharing your experience with us!Ruby
β
β
β
β
β
5/5
TrustpilotVery helpful
I visited parson chain last weekend, it was very busy however Jake spent time with us and answered all of our question, we will definitely be going back next year once we are ready to move!
Mr Β· 30 June 2023
Agent replied Β· 11 June 2024
Thank you for your kind words Mr Sheen, we will pass on your feedback to Jake. Ruby
β
β
β
β
β
5/5
TrustpilotEfficient
Efficient, pro-active team. The Sales representative are very accommodating. Our journey as first time buyer put at ease because of the Team's guidance and support.
Joan Β· 19 March 2024
Agent replied Β· 11 June 2024
Thank you for your lovely review.Paul
β
β
β
β
β
5/5
TrustpilotThe staff are very helpful and veryβ¦
The staff are very helpful and very accommodating and the level of workmanship on the property his first class
Natasha Β· 9 July 2024
Agent replied Β· 23 August 2024
Thank you Natasha for taking the time to leave a review about your experience.Ruby
β
β
β
β
β
1/5
TrustpilotCustomer Relations Manager (Lyndsay Thrower) shocking attitude.
Shocking aftercare at Brunton Rise by Lyndsay Thrower. Carpet laid the wrong way in the master bedroom and her response was thatβs the most eco friendly way to lay it. Absolutely appalling avoid at all costs.
Jack Β· 20 June 2023
Agent replied Β· 11 June 2024
Thank you for feedback which we have shared with the regional office for their awareness of your continued dissatisfaction Jack. We're sorry that we're unable to help further and as confirmed by the regional team, this issue reported is not classified as a defect. Ruby
β
β
β
β
β
5/5
TrustpilotGreat Service
Helen and Kayla have been great at keeping in touch. Always happy to help and do it all with a smile π
Julie Β· 7 May 2024
Agent replied Β· 11 June 2024
That is great to hear Julie and we thank you for taking the time to share your experience.Ruby
β
β
β
β
β
5/5
TrustpilotVery satisfied customer.
I reserved a property with TW, everything ran very smoothly. Sales advisor was extremely helpful, informative, answered questions etc., nothing was too much trouble.
Fiona Β· 27 March 2024
Agent replied Β· 19 June 2024
Thank you for your lovely review.Paul
β
β
β
β
β
5/5
TrustpilotTurned our house around a month quickerβ¦
Turned our house around a month quicker than expected to help align with our end of tenacy in our rental. And didnt cut corners either, great finished house. Recommended
Julian Β· 10 December 2023
Agent replied Β· 11 June 2024
Thank you for your recommendation we really appreciate it!Ruby
β
β
β
β
β
5/5
TrustpilotThe service from the staff was awesome
The service from the staff was awesome. They supported us through out. As first time buyers and also immigrants it was not easy but they made everything simple for us.
Emmanuel Β· 16 November 2023
Agent replied Β· 11 June 2024
Thank you for your sharing your experience with us!Ruby
β
β
β
β
β
5/5
TrustpilotGreat experience with the Sales team
Great experience with the Sales team. Subey and James at the Arborfield location have always been very prompt.
Tania Β· 16 July 2024
Agent replied Β· 23 August 2024
Thank you for sharing your experience with us!Ruby
β
β
β
β
β
5/5
TrustpilotI found the experience of buying a homeβ¦
I found the experience of buying a home through Taylor Wimpy Woolsington Grange both professional and friendly . The staff both on site and in the office supportive , helpful and courteous .
Evelyne Β· 29 August 2023
Agent replied Β· 11 June 2024
Thank you, Evelyne. I will share this with the team who I'm sure will be really happy.Paul
β
β
β
β
β
5/5
TrustpilotHighly recommend!
Very helpful and accommodating. Keeping us well informed and up to date with our journey. Highly recommend!
Ms Β· 30 July 2024
Agent replied Β· 23 August 2024
Thank you Ms Adam for sharing your experience with us! We really appreciate your recommendation.Ruby
β
β
β
β
β
5/5
TrustpilotVery nice sales team
Very nice sales team. They answer all your questions and give enough detail for you to know everything about what to expect. Had a good experience.
Shashank Β· 7 February 2024
Agent replied Β· 11 June 2024
Thank you Shashank for letting us know about your experience.Ruby
β
β
β
β
β
1/5
TrustpilotOur new house was three months late.weβ¦
Our new house was three months late.we pulled out and bought another house to save on rent and storage which they wouldn't.vontibute a penny.They refused to refund a penny of the deposit or money for the alarm
Peter Β· 28 April 2023
Agent replied Β· 19 June 2024
We're sorry that this has been your experience with us Peter. We've passed your feedback to the regional office who have advised that they will be in contact with you this week. Ruby
β
β
β
β
β
5/5
TrustpilotExcellent Customer service
Excellent Customer service, with good communication updates. The finish of the property is of a very good specification
Brian Β· 9 July 2024
Agent replied Β· 23 August 2024
Excellent Review!Ruby
β
β
β
β
β
5/5
TrustpilotIβve been really impressed with theβ¦
Iβve been really impressed with the level of communication and the pace of the process. Jack and Mandy have been really helpful
Jo Β· 23 April 2024
Agent replied Β· 11 June 2024
Thank you for your kind words, Jo.Ruby
β
β
β
β
β
5/5
TrustpilotThis is the first time to buy the newβ¦
This is the first time to buy the new build house. The sales executive is helpful and clear explain all details to us.
Vivien Β· 2 April 2024
Agent replied Β· 11 June 2024
Thank you for your review. We're glad to read your experience with us.Paul
β
β
β
β
β
3/5
TrustpilotBeautiful house but disappointed with some aspects
Beautiful house, disappointed in the finish of parts of the house and the back garden. Still awaiting several problems picked up on the snaggings which have not been dealt with yet.
Lindsey Β· 4 October 2023
Agent replied Β· 11 June 2024
Thank you Lindsey for your review, we will pass on your feedback to the regional team to ensure contact is made.Ruby
β
β
β
β
β
5/5
TrustpilotThe customer relationship
The good customer relationship, the perfect structurer settings, and the good location of the sites. Theyβre top notch
Ademola Β· 3 July 2024
Agent replied Β· 23 August 2024
Thank you for leaving a review with us!Ruby
β
β
β
β
β
5/5
TrustpilotGreat Experience
Purchased on Herrington View, Penshaw. Seamless process and really happy with the quality of our home.
Harry Β· 4 August 2024
Agent replied Β· 23 August 2024
Harry, thank you for your kind words and for taking the time to share your positive experience. We're thrilled to hear that you had a seamless process and are happy with the quality of your home.Ruby
β
β
β
β
β
5/5
TrustpilotI have been highly impressed with myβ¦
I have been highly impressed with my Sales advisor Ann. She has been wonderful and extremely knowledgeable with the whole process.
Customer Β· 5 May 2024
Agent replied Β· 11 June 2024
Good to know!Ruby
β
β
β
β
β
4/5
TrustpilotWelcoming and prompt staff
I found the onsite manager very supportive snd answered all the questions with a smile.The employee with whom I made the reservation is efficient and knowledgeable.
Shiekh Β· 23 January 2024
Agent replied Β· 11 June 2024
Thank you Shiekh for taking the time to leave a review about your Taylor Wimpey experience.Ruby
β
β
β
β
β
1/5
TrustpilotOk until something goes wrong and they try to cut corners
Poor communication and failed promises. Service by sales was great but since moving in the customer service stopped. Iβve had a few issues some are still outstanding years later including a retaining wall which is unstable.
David Β· 12 May 2023
Agent replied Β· 11 June 2024
We're sorry that this has been your experience with us David. Thank you for providing your contact details separately, we've passed your feedback to the regional office to make contact with you this week.Ruby
β
β
β
β
β
5/5
TrustpilotItβs was all so well managed
Itβs was all so well managed. The information was accurate and nothing was hided.Also got help in terms of mortgage and legal advisor.
Awadul Β· 26 March 2024
Agent replied Β· 11 June 2024
Thank you for your lovely review.Paul
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.