Every review we hold for the Retford office, from every platform, shown as written. First names only.
β
β
β
β
β
5/5
TrustpilotAffordable price and great service
Affordable price and great service. Mandy, the sales executive in Bingham Gate sales office was excellent. She is extremely knowledgeable and patience, and really helpful when dealing with our transaction. Thank you again for your great service, Mandy.
Mr Β· 13 September 2023
Agent replied Β· 11 June 2024
Thank you for sharing your experience with us Mr Choy!Ruby
β
β
β
β
β
1/5
TrustpilotStill waiting for the land to be sortedβ¦
Still waiting for the land to be sorted outside of our house. Weeds left, mud just been thrown over the rubble⦠still waiting.
Jess Β· 22 July 2024
Agent replied Β· 23 August 2024
We understand your frustration with the ongoing landscaping work outside your home Jess. We are committed to addressing your concerns and contact will be made this week to provide you an update. Ruby
β
β
β
β
β
5/5
TrustpilotClaire Anderson
Claire Anderson, Hamilton. Spent a lot of time with us going through absolutely everything. Made everything so simple and pain free. Extremely helpful. Feels like she goes extra mile with customers.
Allan Β· 13 February 2024
Agent replied Β· 11 June 2024
Thank you so much Allan & Emma for letting us know.Your feedback will delight Claire so I will ensure she gets to see this!Ruby
β
β
β
β
β
1/5
TrustpilotFinally sold my house from Taylor wimpyβ¦
Finally sold my house from Taylor wimpy never buy from Taylor wimpy rushed build not attention to detail just an absolute rip off. Recommend to buy an old build it will last longer. Stokesley grange
Mark Β· 15 November 2023
Agent replied Β· 11 June 2024
Your feedback is really important to us so please do get in touch with your full contact details Mark, so that we can arrange for the appropriate person to speak with you.Thank you, Ruby
β
β
β
β
β
1/5
TrustpilotMy daughter and son in law as hadβ¦
My daughter and son in law as had nothing but trouble with their new home they bought 2 years ago...personally I have nothing good to say about it...
Petula Β· 11 April 2024
Agent replied Β· 11 June 2024
We're sorry to read of the problems your relatives have. Please ask them to get in touch with their local office if they have issues to discuss.Paul
β
β
β
β
β
5/5
TrustpilotSales staff super friendly and helpful!
Sales staff super friendly and helpful!Only a week or so into moving into my home but so far Iβm super impressed. Any issues I know I would feel comfortable to address with staff.
Olivia Β· 27 December 2023
Agent replied Β· 11 June 2024
That's excellent Olivia!We're delighted with your feedback - thank you.Ruby
β
β
β
β
β
5/5
TrustpilotTina and Emma the Sales Staff were veryβ¦
Tina and Emma the Sales Staff were very helpful and informative and Leighton the Site Manager showed us the house and answered our questions about the house and also walked around the site with us and explained everything.
JOHN Β· 26 August 2023
Agent replied Β· 11 June 2024
Thank you for your review, John. I'm pleased to read you had such a positive experience.Paul
β
β
β
β
β
5/5
TrustpilotNewton Grange Support
We are happy with the support and service so far from the Sales Executive Rachel at Newton Grange who has been extremely kind, helpful and informative. Excited but apprehensive to secure the sale of our property and purchase of our new house.
Purchaser(s) Β· 3 May 2023
Agent replied Β· 19 June 2024
Thank you for taking the time to share your experience with us!Ruby
β
β
β
β
β
5/5
TrustpilotSuch a lovely team!
Team have honestly been great at Church View. Suzanne, Dawn and Rhianna have all been amazing so far. The whole experience has honestly been absolutely amazing and we look forward to getting in to our new property.
Ben Β· 19 September 2023
Agent replied Β· 11 June 2024
It is an exciting time Ben and thank you for sharing your experience about it - we are delighted!Ruby
β
β
β
β
β
5/5
TrustpilotThe Staff were very helpful andβ¦
The Staff were very helpful and patiently guided us through the complex process of buying our first home. Yvette and Katie especially π
Mrs Β· 10 July 2024
Agent replied Β· 23 August 2024
We're delighted you have found your first home and thank you for letting us know!Ruby
β
β
β
β
β
5/5
TrustpilotThanks to the sales team at Stβ¦
Thanks to the sales team at St Augustine's place, Herne Bay, for making the the process, of buying a great quality home so easy, kind regards, Anthony Heath.
Anthony Β· 3 April 2024
Agent replied Β· 11 June 2024
Thank you for your kind review! Paul
β
β
β
β
β
5/5
TrustpilotExceptional customer service
From initial reservation through to ongoing after sale customer service the team at Oak Park in Cheddar have excelled themselves.
Liz Β· 21 August 2024
Agent replied Β· 23 August 2024
We are so pleased to hear that you had such a positive experience with our team. Ruby
β
β
β
β
β
5/5
TrustpilotWe have had a great experience at Ambleβ¦
We have had a great experience at Amble court. Carol & Mandy couldnβt have been more accommodating. We are so excited to continue our house buying journey.
Rachel Β· 15 April 2024
Agent replied Β· 11 June 2024
Thank you Rachel for taking the time to leave a review with us!Ruby
β
β
β
β
β
5/5
TrustpilotThe customer service was excellent Ryanβ¦
The customer service was excellent Ryan & Ali (sales executives) were helpful and makes the journey easy for me as a first time buyer. We'll done to you both
Ola Β· 6 March 2024
Agent replied Β· 11 June 2024
I will ensure your feedback gets passed on to them Ola, so thank you for letting us know.Ruby
β
β
β
β
β
5/5
TrustpilotEynsford x 2
The staff couldn't be more helpful especially with my elderly parents nothing was to much trouble , great wealth of knowledge and explained the process in easy to understand detail
Angela Β· 13 February 2024
Agent replied Β· 11 June 2024
Thank you for taking the time to share your experience with us Angela.Ruby
β
β
β
β
β
5/5
TrustpilotEveryone involved so far with myβ¦
Everyone involved so far with my purchase has been very friendly, efficient and professional - it has made the whole experience very easy so far!
MRS Β· 21 May 2024
Agent replied Β· 11 June 2024
Thank you for letting us know Mrs Pegg!We'll make sure that the local team gets to see your brilliant feedback!Ruby
β
β
β
β
β
5/5
TrustpilotAmazing service from Victoria!!!
Amazing service from Victoria, was so supportive and made the process of buying a house less daunting and a better experience! We are excited to start out journey now with our new home!
Customer Β· 5 December 2023
Agent replied Β· 11 June 2024
Thank you for letting us know - we are delighted and excited for you!Ruby
β
β
β
β
β
5/5
TrustpilotJoanna the Lime Gardens sales executiveβ¦
Joanna the Lime Gardens sales executive has been truly magnificent, the whole process to date has been excellent, everything has gone very smoothly.
Alan Β· 24 June 2024
Agent replied Β· 23 August 2024
Alan, Thank you for your kind words about Joanna which we will share with her straight away!Ruby
β
β
β
β
β
5/5
TrustpilotOur sales person
Our sales person - Adam (Thetford site) is making the whole process feel like a positive journey. His openness and knowledge is reassuring, a true asset to any sales team.
Anna Β· 6 February 2024
Agent replied Β· 11 June 2024
That's great to know Anna and we'll make sure your review is shared with Adam.Ruby
β
β
β
β
β
5/5
TrustpilotStaff are so friendly and helpful
Staff are so friendly and helpful. Really easy to reach and will talk you through everything you need to know clearly and in a down to earth way. Very professional throughout.
Laura Β· 14 January 2024
Agent replied Β· 11 June 2024
We are delighted with your feedback Laura - thank you for sharing!Ruby
β
β
β
β
β
5/5
TrustpilotCustomer care excellent
Customer care excellent Libby and Sam have been excellent throughout the process. Updates and information very helpful and always available for contact.
Anon Β· 9 July 2024
Agent replied Β· 19 June 2024
We're sorry that this has been your experience, we have been advised that contact will be made this week.Ruby
β
β
β
β
β
5/5
TrustpilotStress free experience
From start to finish Sharon, Karen and Denise, Callan and James have been amazing.The process was stress free and the standard of finish in our new home is first classThanks team x
Lisa Β· 19 December 2023
Agent replied Β· 11 June 2024
Thank you for sharing your experience with us Lisa! Ruby
β
β
β
β
β
5/5
TrustpilotSo far they have been the best
So far they have been the best ! I cant thank enough to shorncliffe team for effective communication and constant update. Keep up the good work
Mr Β· 23 April 2024
Agent replied Β· 11 June 2024
Thank you for taking the time to leave a review with us!Ruby
β
β
β
β
β
5/5
TrustpilotFantastic support from James and Subeyβ¦
Fantastic support from James and Subey at The Rowcrofts. End to end operationally excellent and a real pleasure to be buying a new home again. Supported throughout the process....thank you
Nigel Β· 30 January 2024
Agent replied Β· 11 June 2024
Thank you Nigel for your feedback about James and Subey!We're delighted that we have been able to help.Ruby
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.