Every review we hold for the Retford office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotBuying at Buckton Fields
We have been dealing with Toni at Buckton Fields, who is both very professional and knowledgeable. She gives each client her 100% attention and treats everyone with respect and courtesy.
Gracie · 20 July 2024
Agent replied · 23 August 2024
Thank you for sharing your experience with us Gracie. We're delighted to hear about the positive interaction you've had.Ruby
★★★★★ 5/5
TrustpilotSo Professional
Everything so far has been so Professional. The Sales Representatives have just the right balance. They are friendly and really knowledgeable. They answer every question and provide full explanations.
Wendy · 6 August 2024
Agent replied · 11 June 2024
Thank you for sharing your positive experience. We are delighted to hear that you have found our sales representatives to be both friendly and knowledgeable.Ruby
★★★★★ 5/5
TrustpilotGreat Service so far
Great Service so far. Sales Reps were excellent. Eagerly expecting a completion date and move in date.
Hezekiah · 17 April 2021
Agent replied · 11 June 2024
Thank you for letting us know about your experience Hezekiah and we look forward to confirming these details with you.Emma
★★★★★ 4/5
TrustpilotThe sales team were excellent…
The sales team were excellent throughout, however, our move was not as smooth due to the short window given to us which made it impossible to prepare the new house before moving e.g. carpeting and tiling had to be done while in occupancy.
Obrain · 17 October 2023
Agent replied · 11 June 2024
Thank you Obrain for sharing your experience and for providing us valuable feedback to help us improve our service.Ruby
★★★★★ 5/5
TrustpilotGoing through the process of buying a…
Going through the process of buying a house after a split. Andy at Sewell meadows in Norwich had been very helpful and made the process really easy! Couldn’t recommend them enough Thanks Mr Carter
Benjamin · 24 April 2024
Agent replied · 11 June 2024
Thank you for this lovely feedback Mr Carter!Ruby
★★★★★ 5/5
TrustpilotTHE SALES PEOPLE WERE OUTSTANDIN ,THEY…
THE SALES PEOPLE WERE OUTSTANDIN ,THEY MADE OUR DECISION VERY QUICKLY INDEED.LAURA WAS VERY VERY HELPFULL ,AS WAS DANI .THEY ARE A CREDIT TO YOUR COMPANY .TEN STAR .CCHARLIE AND PAULINE MCKINLAY
Charles · 28 May 2024
Agent replied · 11 June 2024
Thank you for taking the time to share your experience with us!Ruby
★★★★★ 5/5
TrustpilotCustomer friendly and Support
Good support provided throughout the viewing and reservation process, especially the sales executive Kiran she helped a lot in explaining all the queries we had and provided good guidance.
Dinesh · 16 July 2024
Agent replied · 23 August 2024
Thank you for sharing your Taylor Wimpey experience with us Dinesh, It's very much appreciated.Ruby
★★★★★ 5/5
TrustpilotFirst class professional and personal…
First class professional and personal service from nic who showed us the property and explained the process also when we’ve contacted the office or our daughter has on our behalf and spoke to other staff always received polite and helpful answers .
Keith · 17 October 2023
Agent replied · 11 June 2024
We appreciate you taking the time to share your experience with us Keith!Ruby
★★★★★ 5/5
TrustpilotExcellent sales staff
Brad our sales exec has been excellent throughout. He’s constantly been on hand for support and to answer any queries we may have, and ensure we get the best deal possible. Couldn’t recommend enough.
Emily · 10 April 2024
Agent replied · 19 June 2024
That's wonderful to hear, Emily! Paul
★★★★★ 5/5
Trustpilot5 stars from start to finish
Absolutely fantastic from start to finish, everyone went out of their way to ensure the whole buying journey went smoothly, from the sales staff, higher management , site manager, hand over and after sales.
Andrew · 9 April 2024
Agent replied · 11 June 2024
That's great to read, Andrew. Thank you.Paul
★★★★★ 5/5
TrustpilotAmazing Staff at Samphire Meadow!
Amazing staff at Samphire Meadow and a very stress free process so far! Incredibly happy with the service we are receiving and the care that is taken by all involved. We are looking forward to continuing this journey with them!
Laura · 28 November 2023
Agent replied · 11 June 2024
We appreciate you taking the time to share your experience with us Laura. Ruby
★★★★★ 5/5
TrustpilotNicola and the Benthall Farm team have…
Nicola and the Benthall Farm team have given us great guidance and advice along with suggestions for solicitors etc. Just waiting to get the keys now. Couldn’t fault the process and also very accommodating with visit times around myself and my partners shifts.
Blair · 12 September 2023
Agent replied · 11 June 2024
Thank you Blair for sharing your kind words about Nicola, she will be delighted!Ruby
★★★★★ 5/5
TrustpilotReservation today
Just reserved at plot at new Fox Wood Garden Village in Whiston. Experience so far very good. Chris the salesperson took at lot of time to go through everything with us today. Following health problem recently she has worked hard to get us a nice plot
Stephen · 11 June 2023
Agent replied · 11 June 2024
Thank you for sharing your experience with us Stephen, we really appreciate it!Ruby
★★★★★ 5/5
TrustpilotHonest and Informative
So far so good ! Made a reservation for our House. Bryony and Ashley have been fantastic. Went through everything with us looked at our options and chosen our extras. Took time to go through everything with us no rush or pressure selling involved. Honest and informative.
Chas · 10 May 2023
Agent replied · 19 June 2024
Thanks to you Chas for sharing your experience!I'll pass your feedback on to Bryony and Ashley accordingly.Ruby
★★★★★ 5/5
TrustpilotExcellence!
We have recently reserved a plot with TW. and Matt and Charlie have helped us all the way. They are knowledgeable, patient, helpful and thorough. T.W. work very efficiently with third parties and take the stress out of the home buying maze. Would definitely recommend them :)
Mrs · 9 May 2023
Agent replied · 19 June 2024
That's wonderful to read, as it's really important to us that we make buying a home as stress free as possible.Thank you for letting us know.Ruby
★★★★★ 5/5
TrustpilotPositive Experience
Experience so far has been excellent. Sales staff very friendly and helpful. All calls and questions answered quickly and the process to purchase has, so far, been uncomplicated and hassle free.
William · 21 May 2024
Agent replied · 11 June 2024
Thank you William for letting us know about your Taylor Wimpey experience.Ruby
★★★★★ 5/5
TrustpilotProfessionalism and good customer engagement
From the first visit to the last day when keys were handed to us professionalism and good customer engagement were displayed. Joanna (Knaresborough office) deserves TWimpey's staff of the year award.
ADEKUNLE · 16 May 2024
Agent replied · 11 June 2024
Thank you for sharing your experience with us - we really appreciate it!Ruby
★★★★★ 2/5
TrustpilotAs soon as my son got his keys no one…
As soon as my son got his keys no one was interested in any problems waited days for cleaners who never turned up still got some snagging but no one cares office always shut so no after care offered at all so disappointed
Diane · 20 August 2023
Agent replied · 11 June 2024
We're sorry that this has been your experience with us Diane. We've passed your feedback to the regional team who have advised for you to make contact via telephone on 01494 509 090 (Lines are open Monday - Friday, 8am to 6pm and Saturday, 9am to 12pm)Ruby
★★★★★ 1/5
TrustpilotFlooding and various defects not being done as shared ownership. New build
Garden and side of house floods to 4-6inches complained some e moving in nothing done 2 months on! Doors faulty garden floods taps leaking bath leaking damage to window sills. Various other defects nothing done I feel totally discriminated against because I am a shared owner
Ab · 9 May 2023
Agent replied · 19 June 2024
We're very sorry this has been your experience and that you have not provided your contact details following our request via Trustpilot. Please do get in contact with your regional office if this is a continued concern. Ruby
★★★★★ 5/5
TrustpilotVery helpful and knowledgeable staff
Very helpful and knowledgeable staff at first meeting. Allowed time to view the property and ask questions. Non pushy sales staff helped me to make the right decision for me.Thank you
Sarah · 30 April 2024
Agent replied · 11 June 2024
Thank you for the positive feedback!Ruby
★★★★★ 5/5
TrustpilotSue and Chloe in the sales office were…
Sue and Chloe in the sales office were brilliant. They were very patient and very supportive and haven't been pushy in any way which has made making a decision easier for me. They helped with finances which I was struggling with. Couldn't fault either of them.
Sarah · 3 May 2023
Agent replied · 19 June 2024
Thank you Sarah for taking the time to leave a review about your experience and for your kind words about Sue and Chloe which we will share with them!Ruby
★★★★★ 5/5
TrustpilotSmooth reservation process
Hayley at Handley Gardens Maldon development went through the process of reserving our new home clearly and concisely.Our appointment was not rushed at all and we had lots of opportunities to ask questions.
Hazel · 19 March 2024
Agent replied · 11 June 2024
Thank you for your lovely review.Paul
★★★★★ 5/5
TrustpilotGresley Meadow
Had a great experience at the Gresley meadow site so far. Dean and Barney have been amazing with everything so far and props to the site manager Richard too, he’s been really hands on with it all.Hopefully everything goes amazing come moving in time !!!!
Gabriel · 27 May 2023
Agent replied · 11 June 2024
Thank you Gabriel for taking the time to share your experience with us!Ruby
★★★★★ 5/5
TrustpilotBuilding on a good relationship
The sales executive, Yvonne, was very pleasant and professional, going through the process, letting us view the plot, showing us a similar nearly complete build. Yvonne keeps in regular contact with build updates and any issues we might come across.
Kenneth · 7 October 2023
Agent replied · 11 June 2024
Thank you Kenneth for sharing your feedback with us! We really appreciate it!Ruby
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.