Every review we hold for the Retford office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotStress free experience
From start to finish Sharon, Karen and Denise, Callan and James have been amazing.The process was stress free and the standard of finish in our new home is first classThanks team x
Lisa · 19 December 2023
Agent replied · 11 June 2024
Thank you for sharing your experience with us Lisa! Ruby
★★★★★ 5/5
TrustpilotSo far they have been the best
So far they have been the best ! I cant thank enough to shorncliffe team for effective communication and constant update. Keep up the good work
Mr · 23 April 2024
Agent replied · 11 June 2024
Thank you for taking the time to leave a review with us!Ruby
★★★★★ 5/5
TrustpilotFantastic support from James and Subey…
Fantastic support from James and Subey at The Rowcrofts. End to end operationally excellent and a real pleasure to be buying a new home again. Supported throughout the process....thank you
Nigel · 30 January 2024
Agent replied · 11 June 2024
Thank you Nigel for your feedback about James and Subey!We're delighted that we have been able to help.Ruby
★★★★★ 5/5
TrustpilotGood selection of houses and well…
Good selection of houses and well presented by the Sales Representative in site. Very helpful!Easy negotiations. Well organized paperwork and process to achieve a successful purchase.
Customer · 19 April 2024
Agent replied · 11 June 2024
Thank you for sharing your experience with us!Ruby
★★★★★ 4/5
TrustpilotCustomer service with a top notch…
Customer service with a top notch experience in what they do, willing to explain everything into details and to my understanding.Great personalities like Enne and Dan.
Emmanuel · 16 April 2024
Agent replied · 11 June 2024
Thank you for taking the time to leave a review with us Emmanuel.Ruby
★★★★★ 5/5
TrustpilotExcellent customer service offer by…Lavina
Excellent customer service offer by sales team (Lavina). She well knowledgeable about the property and related facts about the development and the various offers available. Follow up was also great.
Olubukola · 24 January 2024
Agent replied · 11 June 2024
We are delighted with your feedback Olubukola - thank you for sharing that with us.Ruby
★★★★★ 5/5
TrustpilotKate and Yvette have been wonderful at…
Kate and Yvette have been wonderful at every stage, from initial 'popping in' to the office, to making a reservation.We have felt safe and fully informed at every stage so far. Highly Recommended.
Helen · 15 November 2023
Agent replied · 11 June 2024
Thank you Helen for your kind words about Kate and Yvette, we are sure that they will be delighted. Ruby
★★★★★ 1/5
TrustpilotTerrible house build
If I could give no stars I would, I live in one of therr council houses and it is shocking! Your company should be stopped
Shazmanez · 4 May 2024
Agent replied · 11 June 2024
We're very sorry this has been your experience Shazmanez and that you have not provided your contact details following our request via Trustpilot. Please do get in contact with your regional office if this is a continued concern. Ruby
★★★★★ 5/5
TrustpilotSo far soo good
So far our experience with TW is good. We get áll the asnwers for our questions etc. They keep us updated with the process and being help full. I will updated the review how we get ahed in the future
Daniel · 2 May 2023
Agent replied · 19 June 2024
Thank you Daniel, we appreciate you taking the time to share your journey with us so far. Ruby
★★★★★ 5/5
TrustpilotShrewsbury development
Christine sales person very good Been very helpful when we had to change plot Nothing seems to much trouble Other staff we have spoke to seem very pleasant
Roy · 27 February 2024
Agent replied · 11 June 2024
Thank you Roy for sharing your experience with us, we will pass on your kind words to Christine as she will be delighted. Ruby
★★★★★ 5/5
TrustpilotExcellent customer service
It was a beautiful experience for me. The staff were absolutely welcoming and always willing to help with any query. Excellent customer service.
Sheddyys · 4 June 2024
Agent replied · 11 June 2024
Excellent Review!Ruby
★★★★★ 5/5
TrustpilotStaff at Ridgewood place uckfield
Staff at Ridgewood place uckfield are very friendly and helpful nothing is too much trouble they go all out to help and answer any queries
Laura · 25 April 2024
Agent replied · 11 June 2024
Thank you for taking the time to share this positive feedback with us, Laura.Ruby
★★★★★ 5/5
TrustpilotGreat team
The team have been really supportive and gone above and beyond to help us get the house we were after
Sam · 25 July 2024
Agent replied · 23 August 2024
Sam, we appreciate your kind words and are glad that we were able to help you find the home you wanted.Ruby
★★★★★ 5/5
TrustpilotGreat sales team.
The sales team was very welcoming and took us through the various process of choosing our first home. The incentives given were worth it too.
Olawale · 23 April 2024
Agent replied · 11 June 2024
Thank you for taking the time to share this positive feedback with us, Olawale.Ruby
★★★★★ 5/5
TrustpilotWe had a very easy process reserving…
We had a very easy process reserving our first home with Nicola, thank you again for all your help.
Courtney · 6 August 2024
Agent replied · 23 August 2024
We are so happy to hear that you had a positive experience reserving your first home with Nicola. We appreciate your kind words and are glad that she was able to make the process easy for you.Ruby
★★★★★ 5/5
TrustpilotExcellent customer service
Excellent customer service. Good guidance of the steps involved from choosing a Plot to the actual completion of your new home.
Vivienne · 24 June 2024
Agent replied · 23 August 2024
Thank you Vivienne for taking the time to share your experience with us.It is really appreciated by all.Ruby
★★★★★ 5/5
TrustpilotJordan at Stafford Burleyfields site is…
Jordan at Stafford Burleyfields site is great.She is friendly, informative, very professional, and made our plot reservation process easy and worry free.I cannot fault our experience. We have had great service every single time we have visited the site.
Olivia · 30 April 2023
Agent replied · 19 June 2024
Thank you Olivia, we appreciate the kind words about Jordan and we'll share this with him right away!Ruby
★★★★★ 5/5
TrustpilotEveryone we have dealt with at TW have…
Everyone we have dealt with at TW have been professional as well as personal with us, making our home buying experience a great one.
Miss · 23 April 2024
Agent replied · 11 June 2024
Thank you for such a lovely review. We hope the rest of your experience is just as positive.Ruby
★★★★★ 4/5
TrustpilotSo far, so good
Only just agreed to buy our new home, but so far, so good. Really helpful and friendly salespeople and site manager. Can't comment on build quality yet as it's still a shell.
Bev · 31 October 2023
Agent replied · 11 June 2024
Thank you for sharing your experience so far!Ruby
★★★★★ 5/5
TrustpilotRecently reserved a plot at Duncarnock
Recently reserved a plot at Duncarnock. Lorraine and Suzanne couldn’t have been more helpful and made the entire process so straight forward. I can’t wait to move in.
Kenny · 30 January 2024
Agent replied · 11 June 2024
Thank you Kenny for taking the time to share your Taylor Wimpey experience with us.Ruby
★★★★★ 5/5
TrustpilotGareth our sales advisor has been…
Gareth our sales advisor has been amazing. He is so friendly and approachable and has told us everything we need to know up to now. His communication has been faultless.
Diane · 12 December 2023
Agent replied · 11 June 2024
We're pleased to see that Diane so thank you for taking the time to leave a review about your experience.Ruby
★★★★★ 5/5
TrustpilotLisa Emma and Claire thank you for all…
Lisa Emma and Claire thank you for all your help with purchasing our new home at St Augustine’s Place couldn’t have done it without you!
John · 27 March 2024
Agent replied · 19 June 2024
Thank you John for letting us know. It is really appreciated by us all.Ruby
★★★★★ 5/5
TrustpilotFrom the start found that we were told and shown every thing in the right way, and even on buying the property very good, very good on information
From the start we felt looked after, we were shown what we needed to see, even when buying the house every one very helpful, so far great 👍
Alan · 23 January 2024
Agent replied · 11 June 2024
We are delighted with your feedback Alan - thank you for sharing!Ruby
★★★★★ 5/5
TrustpilotA most wonderful experience
A most wonderful experience. The excitement of buying a brand new house was made even better by the friendliness, expertise and personality of Dean. I’m sure the whole experience of the buying process will continue in this way.
Vanessa · 9 May 2023
Agent replied · 19 June 2024
Thank you Vanessa for your feedback.We are really pleased to see this.Ruby
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