Every review we hold for the Retford office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotAnwar and Clair are very nice and very…
Anwar and Clair are very nice and very helpful. They spent a lot of time providing useful information to us and patiently answering our questions.We are pleased for their excellent customer service.
Customer · 27 June 2023
Agent replied · 11 June 2024
Thank you for letting us know and we'll make sure Anwar and Clair get to see your great feedback.Ruby
★★★★★ 5/5
TrustpilotFeeling a valued customer
Only moved in a week ago but first impressions very favourable. Generally good standard of workmanship. Aftersales and customer care very good so far. Genuine feeling of being valued.
Kevin · 12 September 2023
Agent replied · 11 June 2024
That's good to know! We appreciate you sharing your experience with us so far!Ruby
★★★★★ 5/5
TrustpilotYour staff was very nice and helpful…excellent
Your staff was very nice and helpful and did there best to put our minds at rest on this stressful process .
Customer · 20 February 2024
Agent replied · 11 June 2024
That's great to see so thank you for sharing your experience - we really appreciate it.Ruby
★★★★★ 5/5
TrustpilotThe presentation of information was…
The presentation of information was great. The time spent to explain every information ready to answer every question asked was fantastic. The show homes were attractive. We'll done.
Bridget · 4 October 2023
Agent replied · 11 June 2024
Thank you for taking the time to leave a review Bridget, we really appreciate it!Ruby
★★★★★ 4/5
TrustpilotI have a nice journey during my…
I have a nice journey during my purchase from Dec 2023 till the completion in mid of Feb 2024. Thank you!
Wing · 9 March 2024
Agent replied · 11 June 2024
Thank you for taking the time to leave review of your journey so far!Ruby
★★★★★ 5/5
TrustpilotA Pleasure to Deal With
The sales executive couldn't have been more helpful. A pleasure to deal with. Also when seeing any of the building workers on site, they were very friendly too.
Margo · 26 September 2023
Agent replied · 11 June 2024
Thank you Margo for sharing your experience with us!Ruby
★★★★★ 5/5
TrustpilotRob the customer executive was so great…
Rob the customer executive was so great and helpful to achieve our first home with Tyler wimpy.
Subin · 15 May 2024
Agent replied · 11 June 2024
Thank you Subin for leaving a review with us and choosing Taylor Wimpey for your first home!Ruby
★★★★★ 5/5
Trustpilotreservation stage experiences so far
Currently at the reservation stage working towards exchange of contracts. TW team have been very helpful and honest in their communication instilling confidence in the process.
Marie · 31 October 2023
Agent replied · 11 June 2024
Thank you Marie for sharing your experience with us - we really appreciate it!Ruby
★★★★★ 5/5
TrustpilotThe ladies in the sales office are…welcoming
The ladies in the sales office are welcoming and friendly. The sales executive explaining about the property in great detail, and she answered all of my questions. I am very impressed.
Monica · 20 June 2023
Agent replied · 11 June 2024
Thank you Monica for sharing your experience to date. It is really appreciated.Ruby
★★★★★ 5/5
TrustpilotHighly Professional
The potential buyer is closely looked after throughout the process - their recommended mortgage broker and solicitor are very efficient and play their part in a seamless process.
Richard · 5 September 2023
Agent replied · 11 June 2024
Thank you for your review Richard - we really appreciate it!Ruby
★★★★★ 1/5
TrustpilotAVOID, AVOID, AVOID!!
If you can afford it, save yourself the pain of moving into a cheap property built with cheap materials and cheap labour. 6 months into our new property and still battling for snags to be looked at.
L · 28 November 2022
Agent replied · 11 June 2024
We're sorry that this has been your experience. We have passed your feedback to the regional office to ensure contact is made.Ruby
★★★★★ 5/5
TrustpilotProfessional Sales Executives
I think both the sales executives, Carol and Josh are very professional and candid in telling me when I considered to buy a house in Mayfield Gardens. The experience was great.
Richard · 13 June 2023
Agent replied · 11 June 2024
Richard, I will ensure your thanks are passed on to the team who will be delighted but we sincerely thank you for choosing Taylor Wimpey and for sharing your experience.Ruby
★★★★★ 5/5
TrustpilotBrilliant staff ,kept up to date with…
Brilliant staff ,kept up to date with all our new house which is almost ready to move into.
Christine · 15 April 2024
Agent replied · 11 June 2024
Brilliant Review!Ruby
★★★★★ 5/5
TrustpilotFrom the first phone call to…
From the first phone call to reservation the team explained the process and made everything easy. They were very knowledge and polite.
Helen · 23 January 2024
Agent replied · 11 June 2024
We are delighted with your feedback Helen - thank you!Ruby
★★★★★ 5/5
TrustpilotThe staff have so far been very helpful…
The staff have so far been very helpful as I find the whole experience stressful and am not technologically savvy!
Susan · 5 March 2024
Agent replied · 19 June 2024
We're pleased to see that Susan! Thank you for letting us know.Ruby
★★★★★ 5/5
TrustpilotTop Class TW
All staff have been open, honest, transparent and have always tried to help with any aspect of the move from start to finish.
Matthew · 27 December 2023
Agent replied · 11 June 2024
Thank you Matthew for your really nice feedback!Ruby
★★★★★ 5/5
TrustpilotReservation of a plot
We are very happy with the process and the time taken by the agent to explain all the documents and drawings.
Javier · 9 February 2024
Agent replied · 11 June 2024
Delighted to hear about your experience Javier so thank you for sharing that with us.Ruby
★★★★★ 1/5
TrustpilotPushy sales team
Pushy sales team, poor after sales lied too and made to feel bad when reporting issues
Paul · 19 May 2024
Agent replied · 11 June 2024
We're sorry that this has been your experience with us Paul. We have passed your feedback to the regional team for their awareness. Ruby
★★★★★ 1/5
TrustpilotQuite possibly the worst business ever
Quite possibly the worst business ever. Come and see Wool Gardens in Crewkerne. Dreadful.
Mr · 23 June 2024
Agent replied · 23 August 2024
Your feedback is really important to us David and that you have not provided your contact details following our request via Trustpilot. Please do get in contact with your regional office if this is a continued concern or please call us on 01494 509 090 Lines are open Monday - Friday, 8am to 6pm and Saturday, 9am to 12pm Ruby
★★★★★ 5/5
TrustpilotThe sales team were extremely knowledgeable
The sales team were extremely knowledgeable and guided us through the whole journey. We absolutely love our brand-new home and friendly community.
PP · 15 January 2024
Agent replied · 11 June 2024
We are delighted with your feedback - Thank you for sharing your experience with us so far!Ruby
★★★★★ 5/5
TrustpilotVery helpful team at Glenboig
Very helpful team at Glenboig. All questions answered. Phone calls to keep me up to date.
Ali · 14 May 2024
Agent replied · 11 June 2024
Good to know - Thank you. Ruby
★★★★★ 5/5
TrustpilotWoodside gardens
Michelle very informative and went through everything and went out of her way
Davy · 5 July 2024
Agent replied · 23 August 2024
Thank you for sharing your experience with us!Ruby
★★★★★ 5/5
TrustpilotSecond time buying a TW home & the…
Second time buying a TW home & the experience just as good as the first. Constant communication & review throughout.
Customer · 20 February 2024
Agent replied · 11 June 2024
Thank you for taking the time to leave a review about experience of your second purchase with us.Ruby
★★★★★ 5/5
TrustpilotThe customer service has been excellent…
The customer service has been excellent so far and very happy with the information which has made reserving our plot easier.
Linda · 29 January 2024
Agent replied · 11 June 2024
It is an exciting time and we are extremely happy with your feedback!Thank you for choosing Taylor Wimpey for your new home.Ruby
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.