Ralph James Estate Agents Reigate reviews

★★★★★ 5/5

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I would be as bold as to say that Ralph James - and in my case, I worked with Ashley & Natalie - are the best Estate Agents in town! From the moment I met Ashley for a chat about my property, I knew I was in good hands. Ashley goes way beyond the average estate agent and does not take his foot off the peddle until you hear the words 'you've completed'. He is thorough, thoughtful and, in the market place we are currently in, thinks out of the box, which is exactly what you need. Their supporting marketing materials are great, the video on your property a definite extra tool to aid selling and the supporting team are a pleasure to work with. I wouldn't hesitate to recommend Ralph James to anyone, and even though I hope not to have to buy / sell again in the near future, when I do, they will be the first agents (and only agents) I call. Thank you!

Deborah · 27 September 2017

★★★★★ 5/5

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Ralph James were recommended to us so we decided to use them, Ashley and the Team did a great job. It can be so frustrating selling a property at times, but Ashley was always at hand to try and sort things out. Very professional and extremely helpful nice to know that I could email or phone if things were not progressing enough, if Ashley was not available another member of the team would be on the case and get back to me promptly. I have no hesitation in recommending this estate agents to anyone buying or selling I know they will do a fab job thank you to all the team members keep up the good work well done.

Terri · 1 June 2017

★★★★★ 5/5

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It took a while for us to pick the right agent to help us sell our house and we spoke to quite a few. One of the big things that helped us decide was the rate, but it was more than that; Thomas came across so much better and more sincere than all the others and ultimately that's what counts. We hit the market at what was probably the worst time, soon after Brexit and then into Christmas. Thomas, Ashley and team did a great job at keeping our spirits up and believing that things would work out - we had already picked our new home and had a tight deadline to work to. The guys got enough people through the door and an offer on the table that meant we could go for our new home. Exchange went fairly smoothly and Completion was seamless. Like others who reviewed, it was a nice touch when Ashley presented us with a card, flowers and cupcakes. We'd definitely recommend RalphJames and would return if we ever move again. Rob and Sarah

Rob · 6 March 2017

★★★★★ 5/5

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After our sale falling through and losing the house we were buying we decided to change agents for a fresh approach. After looking at various options we decided to go with Ralph James. This was because when Thomas came to value our property he was honest, realistic and not at all pushy. Thomas and his team were brilliant from word go from marketing our property, getting people through the door and ultimately getting us our asking price and completing the sale. We were kept informed every step of the way and if we had any questions they would respond straight away. On completion we were given a lovely bouquet of flowers and a card. I would definitely recommend Thomas, Ashley and team for anyone selling their property. Well done boys (and girls), we will definitely use you again if we ever move again 😊 Sheena & Mark

Sheena · 3 March 2017

★★★★★ 5/5

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The sale of our property certainly wasn't plain sailing. It was emotional and stressful for a plethora of reasons. Our first buyer pulled out on exchange day because they simply decided 'to not progress' which made me just want to give up on the whole process. However, Kelly and Tom from the Banstead branch guided and supported me and were empathetic to my needs and urgency to move- so I got back on the proverbial horse! This is more than a business transaction for them- they are invested and do everything they can to protect their client's best interests. I am now in my new property thanks to their perseverance and tenacity- I can't thank them or recommend them enough!

Michelle · 15 September 2024

★★★★★ 5/5

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This is the easiest review we've ever done. Thomas and all his wonderful team managed the sale of Carole's late fathers appartment with efficiency, tact, consideration and total professionalism but still made us feel like members of the family. Truly remarkable experience at a very sad time. This was in spite of a very perdantic purchasers conveyancing team which we would have felt very harrowing had we not had the support of all at Ralph James, particularly Thomas. Thank you all so much!! Carole and Bill Harper

Bill · 16 September 2016

★★★★★ 5/5

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Jasmine at Ralph James was just a delight to work with, even in the face of some uncomfortable times in the buying and selling process (nothing to do with her or Ralph James), and I have no hesitation in recommending the estate agent to handle the purchase and sale of a house. Thank you all very much!

Clyde · 27 March 2024

★★★★★ 5/5

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Jackie and the team in Reigate were amazing. From the honest and open valuation of our property, the marketing and sale of our home and managing the whole chain all the way through the process. We couldn’t have done it without them and are very happy in our new home!

Rachel · 25 August 2023

★★★★★ 5/5

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We found the whole experience of selling our property very professional. Everything was taken care off even to the extent that Ralph James used a drone to take an aerial picture of the property. A special thanks to Jackie who kept us informed at every stage of the process.

Ian · 25 August 2023

★★★★★ 5/5

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We used Ralph James to purchase our property and would with no doubt recommend them. We cannot express enough gratitude to Orla at the Redhill office. She expertly navigated some complex issues within the purchase chain. Orla worked tirelessly to ensure a smooth exchange and completion. Ralph James, and Orla in particular, were instrumental in making this purchase a reality, providing invaluable support throughout the entire process.

Juan · 28 January 2025

★★★★★ 5/5

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Nicky and team did an amazing job selling our house. They were enthusiastic, energetic, proactive and had lots of different tips and ideas. The photos were excellent and really showed off the house. Would definitely recommend, and we will use Ralph James next time we move!

Ian · 25 August 2023

★★★★★ 5/5

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We have been in our new home a week now and wanted to say a huge thank you to Ashley at Ralph James for all his hard work to get us here. Ashley was always at the end of the phone to give advice and helped us through what was a tricky time for all during lockdown. I would definitely recommend using Ralph James for any purchase or sale.

Samantha · 2 July 2020

★★★★★ 5/5

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We were lucky enough to buy our 1st property with Ralph James, the guidance and support they gave throughout the whole process was wonderful, everyone we spoke to was friendly, professional and understanding. Max was particularly lovely and patience with my never ending questions. There is no doubt in my mind that the next time we would like to rent or buy a property we will go back to Ralph James.

Liz · 26 August 2019

★★★★★ 5/5

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Thank you to Chris, Marie-Elise and the team at Ralph James for taking such great care of us throughout the sale of our parents home. You have ensured the process was as painless as it could be, always on the end of the phone and providing us with sound advice at every stage.PositiveResponsiveness, Professionalism

Sian · 25 August 2022

★★★★★ 5/5

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I let out my property through Joanna, Redhill brunch. Experience was very positive. Landlord's compliance things were brought to my attention, specialists in gas, electrics and professional cleaners came and made property compliant and ready. Whilst the house was getting ready for the let, Joanna found me a tenant - I opted out for the fully managed service and happy with it. Great job!

Viktar · 23 December 2020

★★★★★ 5/5

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Whilst selling our house with Ralph James, Ashley couldn't have been more proactive - he went over and above what he needed to do to get the job done. I couldn't have been happier with the service and Ashley was always on hand to answer a call, even on his day off. I would without doubt recommend Ralph James - I have total trust in Ashley and the Ralph James team

Victoria · 8 August 2016

★★★★★ 5/5

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The best estate agent, faultless service and very caring, sold my property swiftly and for the asking price, the entire team are a pleasure to work with, excellent advice, promotion of property and communication, would highly recommend. Thank you for making a stressful process enjoyable.

Dominic · 26 May 2024

★★★★★ 5/5

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We have just purchased a property through Ralph James. They were with us from day one and were never far away when we need questions answered or things chased up. We don't think it would have happened without them. Special mention to Nicky who guided us throughout the journey from start to finish. We will be forever grateful.

Darren · 10 November 2021

★★★★★ 5/5

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Outstanding service all round. The marketing team and communication is genuinely excellent and just a pleasure to work with. The team have secured us a Tennant within 1 week and an offer on a property of 110% of asking price. Couldn’t be more grateful

Joel · 26 May 2024

★★★★★ 5/5

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Ralph James were brilliant when we bought our new house. Carol and Jasmine were especially great and I felt well informed and supported through the whole process.

Andrea · 9 May 2024

★★★★★ 5/5

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From first meeting with Ralph James until contract exchange all staff have provided a friendly, helpful, prompt, proactive, efficient and customer focussed service. They kept me fully informed as things developed and achieved the set goals within good timescales. I’m very pleased with the service and highly recommend them.

Arthur · 28 December 2023

★★★★★ 5/5

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Thomas and his team seamlessly navigated their way through our complex and admin-intensive sale. Aside from the obvious superiority marketing/image wise over their competitors, we found their client management to be second to none; all queries and concerns were responded to quickly and professionally, with expertise and patience. We would not hesitate to recommend Ralph James and hope to deal with them again in the future.

Holly · 11 April 2017

★★★★★ 5/5

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Hugely helpful in what wasn’t the easiest of purchases, I wouldn’t hesitate to recommend them to anyone. A special mention to Jackie in the Reigate branch for her knowledge, patience, pro activity and general all round fabulousness.

Emma · 25 August 2023

★★★★★ 5/5

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I noticed Ralph James selling quite well in my local area & from the initial valuation, everything was super easy. I’m so glad I picked them! The photography & brochure showed off my house beautifully & a sale swiftly followed. Moving house is such an emotional experience, the whole team were absolutely brilliant, they were always on top of things, keeping me informed on a regular basis. Even if nothing was happening, they were just there to talk to, reassuringly supportive. Thank you Ralph James for helping me move on to the next stage of my life x

Zoë · 25 September 2018