Every review we hold for the Reigate office, from every platform, shown as written. First names only.
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5/5
GoogleSally at Power Bespoke has completely changed the way we see estate agents, she wowed us with her honesty and efforts in helping us find our new home. It felt more like I was dealing with a friend than a company when i contacted Sally, she always goes that extra mile and is so helpful, understanding and approachable. Even after we moved in, Sally made sure we were happy and settled. Such kindness really doesnβt go unnoticed. Thanks you Sally and Power Bespoke.
Melissa Β· 30 October 2022
Agent replied
Hi Melissa. Thanks so much for your lovely review
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5/5
FacebookI don't even know where to start to explain just how good Perry and his amazing team are. 5 Stars doesn't even do it justice.
We have worked with Power Bespoke for over 8 years now and it's almost impossible to think of a company providing immaculate service for that long but Power Bespoke raised the bar and set a new standard, a standard that all Estate Agencies should strive for.
Initially we had my mother's house, our family home rented out whilst we were out of the country. Perry and Sally took incredible care of all situations involved with a rental that came up, brokering a great relationship with long term tenants, fixing any issues, suggesting service providers and ensuring that the property was well maintained.
When it came time to sell the property the experience somehow was elevated even more. This team hustles. I couldn't believe the speed that everything was perfectly executed at with the listing of the property. The photos were super sharp and a great representation of our family home. The marketing was carefully planned and perfectly carried out. We were flooded with more showing requests than we could have ever imagined and the whole time we were updated and informed of every step in the process. When it came to dealing with offers everything was perfectly broken down for us with all scenarios worked out and stellar advice on which route would be best for us.
Then came Steph Briscoe. What an absolute Rock Star of an Estate Agent! Steph dealt with us daily to inform and guide us through the whole process. Whether it was an email, text, voice note or call, Steph was lightning quick at responding to any concerns and questions we had. Her level of knowledge, care and guidance far exceeds any customer experience we've ever had. We truly felt like we had a friend on our side fighting to ensure that this deal got put together and executed in the quickest time possible. Steph, you are a complete legend!
Estate Agents can get a bad name and be seen as cut throat but the truth is that it's a business built on human relationships. It's so much more than a house involved in a transaction, it's many emotions and memories. Perry, Steph and everyone at Power Bespoke have given my Mother a better quality of life because of the care and attention they took in selling her home. This is elite, next level stuff and that's what makes Power Bespoke 'remarkably different'.
Robert Β· 21 October 2022
Agent replied Β· 26 February 2025
Thank you so much for this review Rob π It's so lovely to read just how much of a difference we all managed to make for your mum in what could have been some very stressful situations (and certainly were at times during the sale! π) over so many years, and that she's now got a better quality of life π₯°
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5/5
GoogleWe let our house out with Sally at Power Bespoke, Sally was incredibly knowledgable, trustworthy and professional, she went over and above finding the right tenants for us and was an absolute pleasure to work with from start to finish. She is very efficient and I would highly recommend her to anyone! Thank you so much Sally! X
Cally Β· 27 March 2024
Agent replied Β· 30 September 2023
We are so please you had a great experience with us. Thank you Cally!
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5/5
GoogleGeorgie was a great estate agent to buy out house from. She is very motivated to get the best for both parties. Things went very quickly, she was lovely to deal with and very attentive. I would definitely use power bespoke I future because of the level of service provided.
E Β· 26 July 2024
Agent replied Β· 30 July 2024
Thank you for your 5 stars and great review, Georgie and the team are thrilled!
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5/5
GoogleGeorgie and the team helped ensure the sale of my property went through with no hassles. Proactive, professional and willing to go the extra mile, they did a superb job and I have no hesitation recommending them.
Sean Β· 5 February 2025
Agent replied Β· 24 January 2025
Thank you so much for your fantastic review! We're delighted to hear that Georgie and the team made the process hassle-free for you. Your kind words about our proactivity and professionalism mean a lot to us. Wishing you all the best, and thank you for recommending us! ππ‘ β¦
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5/5
FacebookWe recently moved to a different area and they have been the easiest people to work with and show so much compassion in what they do. π«Άπ»
Steph is so so knowledgeable and helped us out so much β€οΈ The communication we had throughout made the process a lot easier and everyone knew what was happening and when.
The team were always on hand when we had questions, giving swift responses and taking the time to ensure we understood all the stages of buying and selling (itβs a minefield!)
So thank you so much to Perry , Tash, Steph and the whole team for everything. We are so so grateful to you guys and would highly recommend to anyone looking to sell! π«
Kelly , Greg, Logan , Leo and Casper πΎ
Kelly Β· 16 August 2024
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5/5
GoogleGeorgie was a star from start to finish, informative, supportive and enthusiastic about the whole process. A pleasure to work with and a credit to the company. Would highly recommend both Georgie and Power Bespoke, no comparison to other agents. Thank you
Jane Β· 5 November 2024
Agent replied Β· 27 October 2024
Thank you so much for your kind words! Your recommendation is highly appreciated. Wishing you all the best, and if you ever need anything in the future, donβt hesitate to reach out!
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5/5
GoogleI donβt know where to start wow wow wow what an estate agency nothing like you have ever seen before so professional know the business so well and very ethical. In particular Steph has been unreal. I cannot believe how efficiently house was β¦
Kellie Β· 3 October 2024
Agent replied Β· 24 March 2024
Absolutely thrilled by your kind words! Thank you for recognizing our dedication and Steph's exceptional support. Making your house sale smooth and efficient was our pleasure. We're here to assist with your onward journey whenever you need us.
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5/5
FacebookFantastic experience. Emma was amazing and the communication was impeccable. Highly recommend
Raya Β· 9 July 2026
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5/5
GoogleSteph and the team were excellent in managing the sale of our home.
She always responded promptly and was professional throughout.
Iβd have no hesitation in recommending her and Power Bespoke.
Jonah Β· 19 March 2025
Agent replied Β· 30 April 2024
Thank you so much Jonah, Steph and the team really appreciate your kind words!
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5/5
GoogleWe had a good experience with them when buying our house. The agent, Steph, was nice and helpful along the process and always on top of every stage. They truly went above and beyond, even offering to pay for a professional house cleaning after we completed, which was a huge relief since the previous owner had left the property in disarray.
Fernando-Anabell Β· 1 October 2025
Agent replied Β· 8 July 2025
Thank you so much for your kind works, Steph and the team really appreciate it!
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2/5
GoogleA mixed bag from PB. Sent the valuer to the wrong house for a start! Luckily, neighbour was not in. Valuer was very approachable when he did get here and gave us what he thought was the best advice given he was in a different house than the β¦
Gabriel Β· 7 June 2024
Agent replied Β· 26 November 2023
Thanks for your feedback Gabriel, it's much appreciated and we'll certainly use it to improve the way we serve clients. Wishing you all the best with your move and we're always available should you need anything in future
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5/5
GoogleSally and the team couldnβt have been more helpful supporting us through a tricky relocation. Have also been great with any further support and information during our tenancy. Thank you!
Russell Β· 19 March 2025
Agent replied Β· 17 June 2024
Thank you so much Russell! Sally and the team really appreciate your kind words.
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5/5
FacebookSteph at Power Bespoke was the professional and efficient voice throughout in a very challenging chain. Steph pretty much held the chain together with her fast and efficient communication, whilst other agents in the chain were very clearly lacking. I wouldnβt hesitate to recommend Power Bespoke to anyone. They were head and shoulders above all the other agents I had to deal with in the past couple of years whilst searching for a house.
Heidi Β· 6 May 2025
Agent replied Β· 8 October 2025
Hello π, it really thrills me to see a beautiful woman like you with such an angelic smile π. Wow π€©, I'm really impressed by your profile πΈ and personalities π«. I also admire your good sense of humor. On here, I don't normally write in the comment section π¬. But I think you deserve this compliment πβ¦. I'd like to be your friend π€. I sent you a request but it wasn't going through π€, kindly click on my profile here in the comment section and send me a request if you don't mind π. Thanks π, and have a wonderful day ahead π
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5/5
GoogleGeorgie at Power Bespoke is one of a kind agent. Very happy with working with her. Spends time on communication and informs at every stage. Even answers questions outside of normal office hours. I have no hesitation in recommending power bespoke and if you are lucky enough to have Georgie as your agent, this will be an easy unstressed situation
David Β· 1 October 2025
Agent replied Β· 8 October 2025
Thank you so much for your fantastic review David. Georgie and the team really appreciate it! We wish you all the best in your new home!
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5/5
GoogleWe rented a lovely house out with Sally at Power Bespoke. We are very grateful for how straightforward Sally made the process and how quickly everything was sorted. Sally was very responsive and is very knowledgeable. Lots of guidance and help throughout. A great experience and a great house! Thank you Sally!!
Michael Β· 27 March 2024
Agent replied Β· 13 October 2023
Sally is absolutely thrilled to read your wonderful review! Your kind words mean a lot to us, and we truly appreciate your trust in our services.
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5/5
GoogleOur contact point at PB, Sally Ewbank was a pleasure to interact with. We found her to be very professional and knowledgeable. She also came across as empathetic and sincere, which is always reassuring when dealing with a real estate β¦
Shrirang Β· 3 October 2024
Agent replied Β· 20 August 2024
Thank you so much for your lovely review! Sally and the team really appreciate it, if you ever need anything in the future, we're always here to help!
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5/5
GoogleI would like to use this opportunity to thank Sally and Michaela from the bottom of my heart. They made our move-in process incredibly smooth and took the stress out of the paperwork, ensuring everything was handled quickly and efficiently. β¦
Helen Β· 3 October 2024
Agent replied Β· 10 September 2024
Thank you so much Helen for taking the time to share your experience, both Sally & Michaela are thrilled knowing they have left such a positive impression. Your recommendation is the highest compliment we could receive and we wish you all the best in your new home!
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5/5
FacebookSelling your home and moving is incredibly stressful at the best of times especially when you have an older property. If it wasnβt for Nick Bevan at Power Bespoke, we would not have achieved buying our dream home. Unlike our local instructed selling agent who continually justified delays and challenges to our property, I never really felt had our best interests and even had the day off on completion! Nick however showed knowledge, experience and commitment to keeping the chain up to date, showing empathy and compassion all the way, made the whole process bearable. Highly recommend Nick and Power Bespoke team, the only professional and compassionate agent to really look after you.
Suzzi Β· 16 July 2021
Agent replied Β· 30 April 2023
Congratulations Suzzi on your marriage, you looked absolutely stunning, you deserve happiness xxx
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5/5
GoogleSimon and the team were fantastic all the way through the sale of my house, and even dealt with my issues moving abroad and being out of the country a lot.
I would recommend in a heartbeat, to other after the sold my Steyning property while other in the street are still on the market unsold.
Thank you guys for all your help. And special thanks to Simon for being on call to help so much.
MikePositiveResponsiveness, Quality, Professionalism, Value
Deus Β· 11 June 2021
Agent replied Β· 10 June 2024
Thank you so much Mike for these lovely words. Simon will be very grateful. We are so pleased for you and wish you all the best :)
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5/5
GoogleGeorgie was with us every step of the way and constantly put us at ease at times things were a challenge but helped us deal with those challenges all I can say is power bespoke has a great team and Georgie is great asset to them should we move again power bespoke would be our first port of call keep doing what your doing guys
Derren Β· 22 April 2023
Agent replied
Thank you so much for your kind words Derren. Georgie will be over the moon. She certainly is a great agent :)
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5/5
GoogleMy husband and I have just rented a property through Sally at Power Bespoke. At all times she was extremely professional and courteous keeping us informed about all the details we needed to know. She was engaging , friendly and a pure pleasure to deal with. We would highly recommend Sally.
Myra Β· 27 March 2024
Agent replied Β· 22 September 2023
Thank you so much Myra! Sally are the team really appreciate your great review.
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1/5
GoogleWe are renting an house from powerbespoke from March 2020
From December 2020 we started to have problems with this property
We found out that the roof wasn't insulated.
We contacted powerbespoke but no one did anything until the end of December
The condensation was coming down the ceiling on my kids beds
We moved downstairs to sleep. We was paying lots of money for 5 bedroom house but we couldn't use the bedrooms.
All the walls was black and green and the smell very intense.
We rented this big house for business purposes and Powerbespoke knew that from day one.
Because we opened a complaint they send us an eviction notice during the lockdown 8n January and they didn't let me work from home.
They check our life they know when people come in and out the house
We are not free to live our lives
I teach karate to kids and kids with special need and they love their karate sessions
We feel like the victims of harassment
The Agency sent an email today that they believed that the damp problems in the lounge has been caused by us breathing and the kids training. We normally opened Ll the windows and doors and most of the time I couldn't work because the lockdown
I will let you readers make your opinion about this Agency and the management
This is absolutely a nightmare during a pandemic and no one deserve this π’
Thank you for your reply Perry unfortunately it's more than us and landlord you are taking personally the point that boris Johnson let us work from home during the pandemic
I am fully insured and part of an international federation that's what you still Don't understand about my what I do with karate am fully insured, dbs checked and I have a risk assessment done .
During my the lockdown power bespoke called the trading office and you keep checking all our lives who come in and out the house
We received an email from you powerbespoke yesterday regarding us breathing in the house and making it damp in the condition like in the pictures
It's nothing to do with solicitors and landlords
James Gordon is very unprofessional
He tried to come into the house and make a video trying to proof that the house is like that because us
Powerbespoke should check the house before rent to someone
Insulation and energy rating
We rent and house with energy rating c but without roof insulation
Unfortunately this house isn't suitable for living
You Agency should know that
You never red our email for months when we asked to send someone to fix it
You still not reading our emails otherwise you should find all the documents that you are asking
This review is genuine
Angie Β· 14 May 2021
Agent replied
Hi Angie, thanks for your comments and pictures. As the matter is still with solicitors to resolve for you and the landlord, it's best to leave it to them. All you've been asked for is a copy of your public liability insurance which protects you, your landlord and your clients. James will obviously come back to you when he's back off leave but to date we've not seen a response to his reply to your initial complaint. If you could kindly reply to that (or ask your solicitor to) we'd be very grateful. With regards to the condensation, as explained, it was the opinion of the specialist inspectors, not ours. Wishing you all the best. Perry
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5/5
GoogleI cannot rate Power Bespoke, and in particular Georgie Kemp, highly enough. Georgie helped us to sell our property for more that the asking price three times (due to sales falling through that were completely out of Power Bespoke's β¦
Doug Β· 3 October 2024
Agent replied Β· 10 October 2023
Thank you so much Doug, Georgie and the team are thrilled with your kind words.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.