Power Bespoke reviews from buyers

★★★★★ 5/5

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Purchase of house in Old Town Croydon, a happy client

I had the pleasure of finding a property through Perry Power, The firm was very helpful in arranging a viewing in the course of an Open Day. The procedure for submitting an offer was clear and simple. The reply I had back was prompt and decisive. In the course of the formalities Perry Bespoke acted with great professionalism and deft handling. George was my principal point of contact but his colleagues throughout the firm gave assistance too. The firm supported me with a follow-up viewing, quickly provided information and dealt with my queries. I have no doubt, now that we have exchanged contracts, they will remain helpful and understanding. Buying a home is never easy but Power Bespoke made it as close to easy as you can get..

John · 20 June 2016

★★★★★ 1/5

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Dishonest

James Gordon from Power bespoke was so unbelievably unprofessional that it resulted in us losing the homes we wanted for several months. He failed to provide a service to us or the vendor by his lack of knowledge and inability to negotiate. Wasting both ours and the vendors time, he actually lost the vendor an additional £5,000 because the vendor refused to sell her home to us. I might add we never met the vendor so she could have only formed an opinion of us from James. Like I said unprofessional to the extent that his manager had to intervene but the damage was done. Our agent Sacha and Scott lost the sale of our house and was very vocal in her opinion of Power Bespoke and their inability to communicate. James was verbally rude to me and when told by Perry that he wasn’t allowed to deal with the sale any longer and to apologise. James refused. James made it his own personal goal to ensure that we wasn’t successful in the purchase of the home and was willing to do whatever he needed. Even buying the vendor flowers and writing a heart felt letter plus offering an additional £5,000 over the best price wasn’t enough. We had already sealed the deal by winning the successful bid at best and final only to be told 4 days that the vendor wouldn’t sell to us? Like I said we had never met the vendor? Please don’t trust James, and unfortunately Perry failed to manage james or the situation.

Penny · 21 October 2017

★★★★★ 5/5

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Buying property

Just to say that albeit Power bespoke were not our estate agent but our onward chains. For them to treat us like we were their clients, which i'm sure most other estate agents do not, showed me how passionate they are at what they do. I have to say the service they provided was outstanding may be even use the word "sublime". James Gordon at the bespoke absolutely faultless with his customer service approach, kept myself updated throughout the process, we had some ups and downs but James was on it quicker than I could say "on it". We exchanged the other day and finally we can look forward to moving in to the dream home. Thanks James and thank you to power bespoke, job well done.

Dan · 9 September 2016

★★★★★ 5/5

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Excellent service

Perry and his team are very efficient and friendly and were always quick to respond to all of my requests and queries. The service was professional throughout the process and everything went smoothly. I couldn't be more pleased and can unreservedly recommend Power Bespoke.

Dora · 1 April 2016

★★★★★ 5/5

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Estate agents with a difference

We were lucky enough to buy our first property through Power Bespoke. Thank you to all - you definitely have the edge. The communication was excellent, with regular updates, great customer service, so friendly. We were always kept informed. Loved the added extras - move machine and Just move in services. Power Bespoke we wish you just the best and can not recommend you enough. May you reach great heights and go from strength to strength. You will be our first stop when we are on the housing market again. Kindest regards Sonja and family.

Sonja · 2 February 2017

★★★★★ 5/5

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Excellent client service for purchase of a detached house in Horley.

Power Bespoke was the handling agent for the property that we purchased, Power Bespoke went above and beyond with the sale of the property. They were totally professional at all times, they ensured the sale went through quickly and smoothly by using their wealth of knowledge and expirence of the industry. At no point did we feel harassed our underwhelmed by their efforts. Power Bespoke offer the use of their company van for the move day which is extremely helpful. We can't thank or recommend Power Bespoke highly enough. We have recommended Power Bespoke to friends and family, we will not hesitate to use them again ourselves for the resale and purchase of future properties.

Gemma · 30 March 2016