Trusted Agent profile Β· Reigate and Banstead

White & Sons Reigate and Banstead reviews

4.8

β˜…β˜…β˜…β˜…β˜… Excellent

426 reviews across 3 platforms

24 High Street, Reigate, RH2 9AY, Reigate and Banstead, RH2 9AY

Part of White & Sons, see every office.

White & Sons's office in Reigate and Banstead, at 24 High Street, is rated 4.8 out of 5 across 426 reviews on three platforms, including 153 Google reviews rated 4.8.

Google logo

4.8 / 5

153

Reviews on Google

This office

Facebook logo

5.0 / 5

10

Reviews on Facebook

Business-wide

Trustpilot logo

263

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Reigate and Banstead office, from every platform, shown as written. First names only.

5/5

Google

Astounding help and advice from initial phone call registering with White & Sons to completion on a property. Kieran Taylor in particular was exceptionally helpful going above and beyond what was required of him. His expertise within his field and knowledgeable of the local area were second to none. I would strongly recommend Kieran for any promotional opportunities.

Janet Β· 24 October 2023

Agent replied Β· 23 October 2024

Thank you for taking the time to leave such a wonderful review. Your recommendation is the highest accolade we could ever ask for, thank you once again.

5/5

Trustpilot

White and Sons Reigate Service

I have just bought a flat marketed by White and Sons in Reigate. Edward Lear was my contact and he was a delight to deal with. He help answer all my queries and went out of his way to be helpful even though I was not his client. He gave me the metre readings, as I was out of he country on completion, and has been just great, ensuring that the whole stressful experience went smoothly for both seller and purchaser. White and Sons should be classified as "Estate Agents Plus" as they go the extra mile.Thank you Edward.

Jim Β· 1 April 2021

Agent replied Β· 24 October 2024

Thank you very much for leaving such a wonderful review, we really appreciate you sharing your experience. We are so pleased we were able to help minimise the stress that sometimes comes with selling or buying a home. Edward was brimming with pride when reading your comments. Thank you once again.

5/5

Trustpilot

Great company and lovely agents

Great company and lovely agents - especially Charles and Lucy!

Consumer Β· 3 October 2025

Agent replied Β· 24 October 2024

Thank you for taking the time to leave a review, we really appreciate you doing this. So pleased you found Lucy & Charles to be so lovely.

5/5

Trustpilot

Great service

Not always had good experiences with Estate Agents, but Horley branch of White and Sons restored our faith somewhat. We had bought a house to break a chain with a plan to sell quickly. White and Sons were flexible to our need and had a much better understanding than other agents we called. House was ready to go on market the day we completed and became the owner, then we accepted an offer facilitated by them within 48 hours, they continued to communicate and guide us up until completion. Made a stressful situation much easier.

Dr Β· 10 March 2021

Agent replied Β· 24 October 2024

Thank you very much for taking the time to leave such a wonderful review. We are so pleased we were able to restore your faith in Estate Agents. Really pleased we were able to alleviate some of the stress for you. Thank you for choosing White & Sons.

5/5

Trustpilot

Fantastic service and support

After deciding to take advantage of the stamp duty reduction, we contacted four estate agents for valuations. All were very similar in price estimates but we got on well with Whites, who were very confident of selling within the timescale. We started marketing the property in August/September 2019 and we were lucky enough to have Grace Jackson assigned to look after us. We were kept informed at every stage of the process and were soon inundated with viewings. These were all handled by Grace and the team (Maddie and Bailey) and every time they turned up they were friendly, responsive and followed the Covid guidelines. It was not long before we got an offer on the property ( first week of October).As we were moving out of the area, we spent the next three weeks searching for a property to move into. This was found by the end of October. We got a solicitor (recommended by Grace) and we moved forward. This is where Grace and the team really came into their own, they were brilliant chasing all parties involved to make sure we hit our deadline of moving before Christmas. Grace worked all hours to ensure that everything worked. I am pleased to say that we achieved our goal of being in by Christmas and this was mainly down to Grace, with fantastic support from Maddie, Bailey and the rest of the team at White's.Thank you so much!! I would recommend White's to everyone

James Β· 14 January 2021

Agent replied Β· 24 October 2024

Thank you very much for such an in-depth review of our service, we really appreciate you taking the time to do this. We are so pleased we were able to achieve your Christmas deadline. The Dorking team would like to thank you for choosing White & Sons to act for your during this process.

5/5

Google

Outstanding work from Ed and the team. Many thanks for making the process straightforward.

Alexander Β· 10 September 2026

Agent replied Β· 10 October 2026

Thank you for taking the time to leave a review. The team really appreciates you doing this. So happy to hear we made this process straightforward.

5/5

Trustpilot

I have been dealing with Whites & sons…

I have been dealing with Whites & sons block managment now for a few years as a concractor and find there staff to be very professional and helpful at all times, as a small business the prompt payments of my invoices is very helpful,Deborah Webber is the lady that i deal with most of all and she is very friendly and helpful,very efficient, Deborah knows all of her properties very well and deals with any maintenance problems stright away,I would have no problem recomending White & sons,Neil O'Reilly

Neil Β· 30 December 2020

Agent replied Β· 24 October 2024

Thank you very much for leaving such a detailed review, this is very much appreciated. Your recommendation is the highest accolade we could ask for, so to read your comments fills us with pride.

5/5

Trustpilot

Amazing service from start to finish.

I would like to say a massive thank you to Jackie, Mike, Edward and the rest of the team at White and Sons Reigate for their assistance in selling our property. With their personal approach, they have always done everything they can to help boost our prospects of selling and look at new ways to promote the property, and have kept us well informed and up to date throughout the process. Thanks to their efforts we were able to sell in a difficult market, enabling us to purchase our dream home when it came back to the market. I've dealt with a number of Estate Agents over the years and I couldn't recommend Jackie and the team enough. Thank you.

Tom Β· 10 December 2020

Agent replied Β· 24 October 2024

We are really pleased we were part of the process which enabled you to buy your dream home - it's a real honor. Thank you very much for the beautiful bespoke champagne holder and champagne - such a thoughtful gift.

5/5

Trustpilot

Debbie Webber & Aurum Close, Horley

Debbie Webber is responsible for running our site at Aurum Close, Horley. It is so well run that we hardly ever have to contact her but when we do she deals with the situation quickly, with no fuss. She is always very easy to talk to and friendly and keeps us up to date with what is happening where necessary. Most of the site problems are round people dumping large items of rubbish where they shouldn't. When we tell Debbie they are removed immediately.

Lynn Β· 10 December 2020

Agent replied Β· 24 October 2024

Really pleased that when you do need to contact us you find our service so efficient. We are here to help whenever you need us. Thank you for taking the time to leave such a wonderful review.

5/5

Google

I just wanted to write this note to say what an absolute pleasure it has been to work with Jackie over the last few months with the sale of my property. Jackie managed to get the sale completed very quickly which was exactly what I needed. Jackie was patient, knowledgeable and generally lovely with me knowing that my number one goal (other than a good price 😊) was to find a family to love my house as much as I did. Thank you for giving advice when needed and going above and beyond for viewings etc. Wishing you lots of house sale success as we head into Autumn!PositiveResponsiveness, Quality, Professionalism, Value

Susie Β· 24 October 2020

Agent replied Β· 23 October 2024

Thank you very much for taking the time to leave such a wonderful review. Jackie is brimming with pride over your incredibly flattering comments and would like to thank you for those. We are so pleased we were able to help you sell your property, at a good price, in a timely fashion and to a wonderful family. Thank you for choosing White & Sons.

5/5

Google

Thank you to the Reigate team who were amazing in helping my husband and I buy our home. They went out of their way to organise viewings and answer all our questions. A special mention to Kieran who I’m sure had a few early mornings and late nights for us!

Charlotte Β· 26 February 2024

Agent replied Β· 23 October 2024

Thank you for taking the time to leave a review. So pleased the team were able to help you purchase your new home, we hope you are happy there for many years to come. Kieran is brimming with pride, thank you for the special mention.

5/5

Google

My partner and I have had such a lovely experience with Louise. Thank you for being so kind to us and really taking the time to help us with our search. We felt really relaxed and not pressured at all, which for first time buyers is so key. A great agency to start our next journey with.

Molly Β· 26 September 2025

Agent replied Β· 17 October 2025

It's so wonderful to hear that your experience with Louise has started your property journey so well. Thank you for taking the time to leave a review, we really appreciate you sharing your experience. We wish you all the very best purchasing your first home. Good luck.

5/5

Trustpilot

White & Sons horley

James and Lucy were most helpful in keeping us informed and updated with the progress of our move, such amazing and caring people real professionals at what they do. Would recommend them to anyone who's buying a property.

Patrick Β· 23 September 2024

Agent replied Β· 24 October 2024

Thank you for sharing your experience. It was an absolute pleasure to read your kind words. Your recommendation is the highest accolade we could ask for - thank you.

5/5

Google

We had a viewing with Louise recently, she was so warm and helpful! She had great knowledge of the property, but also gave us plenty of space and time to view on our own.

Rebecca Β· 10 April 2026

Agent replied Β· 10 October 2026

We are so pleased that your viewing with Louise went so well. Thank you for taking the time to share your experience.

1/5

Trustpilot

Poor and dishonest communication

Absolutely shocking with their communication to shareholders. One of the Directors, Debbie W, outright lied and when I called he out and asked for honest and transparent comms, she ignored me. Laughable, if I wasn't contributing to the 'service' costs...

C Β· 18 February 2026

Agent replied Β· 22 February 2026

Please be assured that we are doing everything possible to resolve the rather complex legal situation at your development. We have, and will continue to, update all residents as and when we are able.

5/5

Google

We have just purchased our first home through White & Sons Reigate and we couldn’t recommend them enough. As first time buyers we were unfamiliar and nervous about the process, but the team made everything smooth, straightforward and stress-free. Ed’s knowledge and care was clear throughout, always being available to answer our questions, chase others in the chain and keep us updated. We felt both Ed and Andrew truly went above and beyond at every stage of the process helping us to progress the purchase quickly and ensure we felt confident throughout. Thanks to their friendly and proactive approach, purchasing our first home was an enjoyable experience. We’re so grateful for all the support and thrilled to have our dream home! Thank you all so much!

Abbie Β· 4 December 2024

Agent replied Β· 10 December 2024

Thank you so much for taking the time to share your experience. We are delighted to hear that we made your first house purchase smooth, straightforward and stress-free. Ed & Andrew are brimming with pride reading your comments, so thank you for your kind words. We are over the moon to hear we made the purchase of your dream home an enjoyable experience.

5/5

Trustpilot

Great staff, great service

Great staff, great service, really helpful at managing a tricky sale through every step of the process.

Nigel Β· 28 July 2026

Agent replied Β· 22 September 2026

So pleased we were on hand to manage that tricky sale through to completion for you. Thank you for taking the time to leave a review; this is very much appreciated.

5/5

Google

We purchased through White & Sons Reigate Office. It was a long, drawn out process as there were some legal difficulties over the title to the share of freehold. The staff could not have been more helpful ; Andrew Stanyard in particular . He made inquiries for us as to whom we should be speaking with when we were trying to track down missing bits of information and enabled us to have several extra visits to the property for various purposes. He certainly went the extra mile to get the deal over the line. We are very grateful to him and his team.

Andrew Β· 16 November 2024

Agent replied Β· 23 November 2024

Thank you for taking the time to leave a review of your experience with us, for this we are extremely grateful. So pleased the team were able to help with what sounds like a protracted purchase and delighted we were able to help get you over the line. Thank you once again.

5/5

Google

Ed M. is an asset to White & Sons in Reigate. He has dealt with our purchase in a most constructive fashion. He has a mature professional approach, always looking for imaginative solutions. He has a high degree of emotional intelligence - something that can be lacking for some estate agents! Recommended.

Simon Β· 10 October 2025

Agent replied Β· 8 June 2025

Thank you for taking the time to leave such a wonderful review. We think Ed is pretty marvellous too! We are really pleased he was such a help during your purchase, and we are delighted that you would recommend us. Thank you once again.

5/5

Google

Ed, CΓ©dric, Andrew & the entire team at W&S were excellent! Throughout the entire process, they were really on our side, gave us honest & good advice and helped us get our sale over the line. I couldn't recommend them enough - professional, dependable, efficient, fair & great at what they do.

Sean Β· 10 October 2025

Agent replied Β· 10 October 2026

Really appreciate you taking the time to leave a review, thank you very much. Knowing that you would recommends us to friends and family is the only validation we need to know we are doing right by our clients. Thank you once again.

5/5

Trustpilot

Choose White and Sons!!

We have recently sold our property and from start to finish the whole team have been great. We have personally liaised with Cedric, Jago and Jack with our sale. Cedric valued our property and was really professional and helped us feel supported with our decisions. The team have helped and answered every question we have had. They have been efficient in answering enquiries and giving us updates as and when needed. We couldn't fault the team, they were all great!

Kelly Β· 17 November 2025

5/5

Google

I have always considered White & Sons to be a reputable High Street estate agent. Having just used them to sell my property, I am not disappointed. Ed Macfarlane from the Reigate office looked after my sale in a highly professional, courteous and efficient manner. I received regular updates on the sale and purchase. I have no hesitation in recommending them.

Andrew Β· 8 July 2025

Agent replied Β· 25 July 2025

We are delighted to hear that our service lived up to expectation. Thank you for entrusting us to help with your property needs and for taking the time to leave a review.

5/5

Google

I have recently sold my property through the Reigate branch and they have all been fantastic and very helpful especially Ed who has dedicated so much time to getting the sale completed it sometimes felt like he was the only person working on the sale. Thank you for all your efforts

Nigel Β· 10 October 2025

Agent replied Β· 10 October 2026

Thank you for taking the time to leave a review, this is very much appreciated. Delighted that you found the Reigate team such an asset in getting your sale over the line. Your kind words have made Ed's day. Thank you for choosing us to help with your sale.

4/5

Trustpilot

Helpful agents

Helpful agents. Always answered any questions I had.I had a very fun viewing with a member of the team!

Sue Β· 29 June 2026

Agent replied Β· 22 September 2026

We are so pleased we made your viewing so much fun. Thank you for taking the time to leave a review.

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