Every review we hold for the Reigate and Banstead office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleJust wanted to thank the Reigate branch for getting my difficult property over the line and sold!
They were always professional from start to finish and always quick to respond with any queries I had.
This was a difficult sale but James has been AMAZING throughout the process, always kept me up to date and being proactive.
Would definitely recommend!PositiveResponsiveness, Quality, Professionalism
Georgia · 24 October 2022
Agent replied · 23 October 2024
Thank you for taking the time to leave a review. So pleased we were able to get your difficult property over the line. Your recommendation is the highest accolade we could ever ask for. Thank you once again.
★★★★★ 5/5
GoogleI cannot praise the team at White & Sons highly enough with the service I received on purchasing my property. James the Manager went above and beyond by personally going to find out where the water meter was situated. I will certainly use White & Sons if I move again.
Nancy · 24 October 2023
Agent replied · 23 October 2024
Thank you very much for taking the time to review our services, we really appreciate you doing this. We would be delighted to help you, should you ever need our services again.
★★★★★ 5/5
GoogleVery very happy with Ed and the whole team at White and Sons. Really felt like we were one team working together to sell my mum’s house. Very organised, proactive with their communication and setting up viewings, friendly, efficient and professional. I’d use them again and recommend them to anyone.
Steve · 10 October 2025
Agent replied · 10 October 2026
We are delighted that you were so happy with the team. It means the world to us that you felt like we were one team working together. Thank you for taking the time to leave a review and for trusting us to help sell your mum's house.
★★★★★ 5/5
TrustpilotThey were very helpful and made the…
They were very helpful and made the transition very smooth and were polite and happy to answer any question I had about the process or just to clarify anything I was unsure about.
Jamie · 3 March 2026
Agent replied · 24 October 2024
We are so pleased to hear that we made the transition a smooth one. Thank you for taking the time to leave a review.
★★★★★ 5/5
TrustpilotEd and the Reigate team did an…
Ed and the Reigate team did an excellent job driving the sale of my property, despite very difficult circumstances and a large & messy chain. Ed, in particular, really went out of his way to make it happen, for example, calling/messaging on his days off and from his holiday in Greece (I hope it's not the norm :(), sourcing & arranging someone to provide a report that White's weren't responsible for, continually chasing my inactive solicitor...I don't think the sale would have gone through had it not been for Ed's persistence. Thank you so much Ed!!!
Sam · 16 September 2024
Agent replied · 24 October 2024
Really appreciate you taking the time to leave such a wonderful review - thank you. Really pleased Ed was on-hand to help you through this process. Progressing the chain, no matter how complicated, is our forte. Thank you for choosing White & Sons to help you through this process.
★★★★★ 5/5
TrustpilotHighly recommend
The Guys were supportive as we were selling our parents house, took us through all the random questions we threw at them at our speed. We got to a position of several offers, together we found the best buyer. We highly recommend The Team.
Julia · 10 June 2025
★★★★★ 5/5
GoogleWe purchased a property in Reigate from Jackie Nathan at White and Sons. Jackie provided an absolute excellent service and the best real estate experience we have every had. It was a personal goal of Jackie's to get us into the property we wanted. Jackie was professional, thorough and supported us all the way from viewing to closing contracts. Rare that you find a real estate agent with these qualities. Fantastic Service!
Liam · 24 October 2020
Agent replied · 23 October 2024
Thank you very much for taking the time to leave such a glowing review. Jackie was extremely pleased to read your comments and was incredibly happy to help you achieve your goals.
★★★★★ 5/5
TrustpilotThank you Cedric and Jago and Jack for…
Thank you Cedric and Jago and Jack for all of your help and support with our purchase. You have been truly responsive and helpful at every step. Highly recommend!
Annie · 1 November 2025
★★★★★ 5/5
TrustpilotGreat team and service
Great people, thank you Savannah and Megan for providing a great service! The lettings/ property management team has been really efficient in dealing with issues, always responsive to emails/calls.
Kiki · 8 October 2024
Agent replied · 24 October 2024
Really pleased you find our lettings/property management team so great! Thank you for taking the time to leave a review, this is very much appreciated.
★★★★★ 1/5
Trustpilot**Terrible Experience with White and…
**Terrible Experience with White and Sons Estate Agents, Horley**I’m extremely disappointed with the service provided by White and Sons Estate Agents in Horley. My wife and I both took time off work to attend viewings for several properties that we had booked with them, only to receive a phone call shortly before our appointments informing us that they had accepted offers on two of the properties. This was frustrating enough, but then they refused to show us the third property unless we were in a "proceedable position."The agent on the phone was incredibly rude and condescending, asking repeatedly if we had "cash in the bank." I explained that we have a mortgage in principle and do not need to sell our current home to proceed with a purchase, but she persisted, dismissively questioning if we actually had the cash available. It was insulting and made us feel as though we were being judged as unworthy of their time.The whole experience was a complete waste of our time, and the lack of professionalism and courtesy was shocking. I would strongly advise others to avoid dealing with this agency, as they clearly have no respect for potential buyers.
Saif · 13 August 2024
Agent replied · 24 October 2024
We understand that it must be frustrating that two of our sellers have accepted offers on their properties this week, ahead of your requested viewings toward the weekend. We have a duty to our clients to confirm the position of all potential buyers who wish to view their homes and with regret, on this occasion, each seller has provided us with instructions that we are obliged to follow. We are sorry that they did not align with your own expectations. We wish you all the very best of luck with your search.
★★★★★ 5/5
TrustpilotHighly recommended
Andrew, Jackie and the team were a pleasure to deal with from start to finish - deep expertise in the local area and market, professional, friendly, and always ready to help with any issues that arose. So glad we chose them, highly recommended.
Julia · 13 January 2024
Agent replied · 24 October 2024
We are really pleased you chose us too, so happy we were able to help. Thank you for taking the time to leave a review, much appreciated.
★★★★★ 5/5
GoogleWe cannot thank Edward enough for his assistance with the sale of our property under very unusual circumstances, given we were in a global pandemic and we were also relocating overseas. He made sure that everything ran very smoothly and updated us along the way and always kept us in the loop.
A huge thanks to him and everyone at White & SonsPositiveResponsiveness, Quality, Professionalism, Value
Jon · 24 October 2021
Agent replied · 23 October 2024
Thank you very much for taking the time to leave such a lovely review. We are so pleased we were able to help you sell and relocate. Thank you for choosing White & Sons.
★★★★★ 5/5
TrustpilotWhite and Sons
White and Sons, Reigate branch have been exceptional to work with. Always friendly, responsive and thoroughly professional I can't recommend them highly enough. Jackie was brilliant in keeping us informed and keeping all parties in the loop, Jackie helped the process run smoothly and efficiently. Mike is great as well and always made time to support our search. Thanks to all at Whites in Reigate, a great team!
John · 6 April 2021
Agent replied · 24 October 2024
A big thank you from the Reigate team for leaving such a wonderful review. Really pleased you found our service exceptional. Thank you for sharing your experience, we really appreciate you taking the time to do so.
★★★★★ 5/5
TrustpilotPatience
In a very challenging, slow market the staff at Reigate Branch sympathetically led us through selling our property over the 12 months it was for sale, before accepting a suitable offer.
Christine · 13 February 2026
Agent replied · 20 March 2026
So pleased we got there in the end! Thank you for taking the time to leave a review, we really appreciate it. We are pleased pleased you place your trust in us to successfully sell your property.
★★★★★ 5/5
TrustpilotTrustworthy estate agents - Andrew at White and sons assured me of the real value of…
Andrew assured me of the real value of my house where others agents failed. All at White and sons were very professional and reliable and I was very grateful that Rebecca
Vivian · 12 February 2026
Agent replied · 22 February 2026
We pride ourselves on delivering realistic valuations, so to read your review is reassuring. The highest accolade we could ask for is a recommendation, so to read yours is music to our ears. Thank you for taking the time to share your experience, we really appreciate you doing this.
★★★★★ 5/5
GoogleExcellent service from the whole team from the Reigate Office, throughout the whole sale process. Would absolutely use them again.
Rowan · 10 May 2026
Agent replied · 10 October 2026
Thank you for taking the time to leave a review. We are so pleased to hear you were so happy with the service.
★★★★★ 5/5
GoogleThank you James and the team at White & Sons in Reigate. Excellent communication and customer service. I really appreciated your honest and down to earth approach and the fact that you were able to get an offer on my property in a week!
Debbie · 24 October 2023
Agent replied · 23 October 2024
Thank you very much, we really appreciate you taking the time to leave such a wonderful review. Thank you for choosing the White & Sons team to sell your home.
★★★★★ 5/5
GoogleKieran was very professional and personable, going the extra mile and even did a second viewing on his day off. He helped us to secure the property we wanted with outstanding service from start to finish. White and Sons deserve their strong local reputation.
Pat · 24 October 2023
Agent replied · 23 October 2024
We really appreciate you taking the time to leave such a wonderful review. Kieran was brimming with pride to read your incredibly supportive comments. Thank you.
★★★★★ 5/5
GoogleWell! There are estate agents and estate agents
After a nightmare experience with 2 estate agents who both offered apauling services we decided to go with White and Son. From the offset they were corteus ,professional and most professional. The communication was second to none ,Edward Leer was in particular most helpful and we would like to thank you allPositiveResponsiveness, Quality, Professionalism, Value
Stephen · 24 October 2021
Agent replied · 23 October 2024
Thank you very much for your extremely kind words. We are so pleased that we were able to restore your faith in Estate Agents. Edward is brimming with pride. Thank you for choosing White & Sons.
★★★★★ 5/5
TrustpilotLucy at the Horley office has been…
Lucy at the Horley office has been wonderful and extremely accommodating with any issues that have arisen during the sale of the property. The whole team there have been very helpful and Lucy has gone over and above with her professional approach and liaising with the solicitors involved, so 10/10 White &Sons!!! Will definitely recommend!
Debbie · 8 April 2026
★★★★★ 5/5
TrustpilotVery pleased with team at Whites, Horley Branch
James, Lucy and Team at Horley Branch were informative, professional, approachable and pro-active throughout the conveyancing process. We love our new home so hopefully we won't be moving again for some time! However, if the need arises we would return to Whites - thank you all
Karen · 8 August 2023
Agent replied · 24 October 2024
We are so pleased you love your new home and we are immensely proud we were part of that process. Thank you for taking the time to leave such a wonderful review, we really appreciate you doing this. It would be an absolute privileged to help you, should the need arise again.
★★★★★ 5/5
TrustpilotAll the colleagues were a pleasure to…
All the colleagues were a pleasure to deal with, available for our random questions and requests and went the extra mile in getting our transaction over the line.
Diane · 16 February 2026
Agent replied · 20 March 2026
Thank you. So pleased we got you over the line.
★★★★★ 5/5
GoogleI recently purchased my first flat with Ed as our estate agent. He was incredible responsive, helpful and went above and beyond to make the sale happen before Christmas when faced with some difficult and slow solicitors on both sides of the transaction.
It felt like we really had someone in our corner.
I hope him and the team took a well deserved break over Christmas.
Anna · 4 January 2025
Agent replied · 11 January 2025
Really pleased that Ed made you feel that you had someone in your corner, that is so wonderful to read. Delighted that he made it happen within your timescales. Thank you for taking the time to leave a review, we really appreciate you doing this.
★★★★★ 5/5
TrustpilotAn excellent service
We had an extremely positive experience from start to finish with Jackie and the team for a recent house sale. Communications were easy, they had very good, up to date local insight in the market, they were clear, assertive, honest and sensitive. I felt that Jackie acted in our best interests at all times. Thank you for making it a stress free transaction!
Rachel · 16 June 2021
Agent replied · 24 October 2024
Thank you very much for leaving such a wonderful review, we really appreciate this. So pleased you had an extremely positive experience and that your transaction was stress free. Thank you for choosing White & Sons.
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