Every review we hold for the Redhill office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI appointed Sarah at Mann & Co after sacking another agent. Sarah was professional in every way and extremely helpful, she was even sending update emails way outside of office hours.
A little more expensive than other agents but I can assure you worth every penny. Thanks Sarah and colleagues.
Derrick · 26 August 2017
Agent replied · 24 August 2024
Hi Derrick, Thank you for taking the time to leave us this excellent review, it's great to see that Sarah and the Mann Countrywide team at Redhill were once again able to provide their proven, 5 star service! Kind regards.
★★★★★ 5/5
GoogleMy elderly mother recently purchased through Mann of Redhill. Sarah, Amy, Simon and the team were exceptionally friendly and professional at all times. Their helpfulness was second to none, they really went the extra mile - fantastic service that made the whole process as stress-free as possible.
Lewa365 · 26 August 2019
Agent replied · 24 August 2024
Thank you for your amazing 5* review and I am really pleased to read that our Mann team made the process for your mother stress free and always helped when able.
Best wishes and I do hope your mother is now settled in her new home.
Kind regards, Scott.
★★★★★ 5/5
GoogleSarah and her team at GP have supported us through the stressful time of selling a house. Friendly and easy to chat too, they're a great choice for anyone looking to sell (or buy)!
Dave · 22 September 2024
★★★★★ 5/5
TrustpilotPurchased a flat
Have just purchased a flat through Gascoigne Pees Redhill branch and can not fault at all Daniel Beckson, he went way and beyond with this sale and I can highly recommend him. A great asset to Gascoigne Pees. Also Janene Haynes was very helpful too.
Tania · 26 February 2024
★★★★★ 5/5
GoogleWe have used Mann (Redhill) a number of times now. Sarah and her team are fantastic, nothing is to much. Even on Sarah’s days off, Sarah will be in touch if need be. I have no hesitation in recommending Sarah and the team at Mann.
Shelley · 26 August 2019
Agent replied · 24 August 2024
It's great to see that the Mann team were once again able to provide their proven 5* service! Thank you for the recommendation. Kind regards, Lucy.
★★★★★ 5/5
GoogleMolly & Sarah were excellent and they both communicated perfectly at every stage which makes the buying process a lot smoother. 10/10
Harriet · 11 February 2025
★★★★★ 5/5
GoogleWe were delighted with Sarah and her team. They were friendly, dedicated and professional in all aspects of selling. Sarah, in particular, kept things moving and all correspondence was prompt and accurate. I have no hesitation in recommending them as a successful Estate Agent.
David · 26 August 2019
Agent replied · 24 August 2024
Thank you David for your amazing and kind review of our dedicated team at Mann. I will, of course, make sure your kind words and 5* review is forwarded on to them. Kind regards, Scott
★★★★★ 1/5
TrustpilotWorst Experience Ever with Gascogne Pees Kingston Branch
I had the worst experience ever using Gascogne Pees to fully manage my property. They consistently chose the more expensive contractors who did not deliver good service and failed to honor warranties. After 4 years of their management, my property was in a dire state. I ended up spending over £20,000 on repairs and restoration. The staff, from lettings to property management, were unhelpful, rude and ineffective. Never again.
Shelley · 14 February 2025
★★★★★ 5/5
GoogleI'd highly recommend Sarah and team at Gascoigne-Pees!
I completed on my first flat recently and they really helped keep the communication flow going between all parties on what was quite a complex transaction.
Nick · 25 July 2024
★★★★★ 5/5
GoogleI highly recommend Mann Estate Agents in Redhill. We recently completed on our first home and Sarah, Simon and Amy were all very helpful in getting us over the line and were very supportive. I will definitely use them again.
Mark · 25 August 2020
Agent replied · 24 August 2024
Thank you for taking the time to leave us your brilliant 5* review and comments! I will of course make sure the local team is made aware. Best wishes, Scott @ Customer Relations.
★★★★★ 5/5
TrustpilotJack Bayton of Gascoigne Pees
Jack Bayton has been incredibly supportive with the process of renting our new property. He responds quickly to enquires and has been understanding and kind. Would highly recommend using Gascoigne Pees to find your future home.
Miss · 23 May 2024
★★★★★ 5/5
TrustpilotSale of house
Excellent estate agents. Instructed Gascoigne Pees (Worcester Park branch) on both a house purchase and house sale. The team went over and beyond throughout the whole process. They were adaptable re pricing given changes in housing market and also suggested local firms of solicitors to use. Great team, professional and personable. Would use them again and again.
Fully recommend and massive thank you!
Priya · 30 March 2025
★★★★★ 1/5
TrustpilotWorst organised letting company
Worst organised letting company. I have several properties that I use letting agents to manage. By far, Gascoigne-Pees are the worst. They charge for everything despite me paying for full managed property they make additional charges for anything they do. They consistently fail to do anything that they say they will do. Their different departments don't communicate with each other. They give letting/estate agents a bad name.
William · 28 January 2025
★★★★★ 5/5
GoogleOur first contact was with Nicole who was polite, friendly and the exact opposite to what an estate agent is stereotypically portrayed as. We viewed several properties with her and eventually picked one and placed an offer. After having an offer accepted in mid March we completed on stamp duty deadline date of 30th June (on chain free property) only because we had the good fortune that Sarah came back off maternity late May and dealt with our case. She chased for information that had been outstanding for over 2 months and always provided us with feedback even by dropping us an email to let us know if there was no new information . We cannot thank her enough as she worked tirelessly late into the evening at times and always responded where with the previous advisor we had slow to little response. I would not hesitate to deal with Sarah and Nicole again. Great service and thank you!PositiveResponsiveness
79Sophia79 · 25 August 2021
Agent replied · 24 August 2024
Thank you for your fantastic comments and 5* review. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleWould definitely recommend Mann. Very kind, helpful and understanding every step of the way. Being a first time buyer, they always made sure I knew what what was going on at every step of the process.
Lewis · 25 August 2020
Agent replied · 24 August 2024
Thank you for taking the time to leave us this excellent review, it's great to see that the Mann team were once again able to provide their proven, 5* service! Thank you for the recommendation. Best wishes, Lucy.
★★★★★ 5/5
GoogleFantastic service from Sarah and the team. Very proactive, friendly and helpful. Most importantly kept us in the loop and offered lots of advice throughout the process. Secured a good price for our property and managed to negotiate the chain successfully.
Laura · 26 August 2017
Agent replied · 24 August 2024
Thank you Laura for taking the time to leave us this great, 5 star review! We know that moving house can be a stressful time so it's great to see that the personal and straightforward approach taken by the Mann, Redhill branch made this a stress free experience for you.
★★★★★ 5/5
GoogleAfter extremely long negotiations in buying a flat, the Manager and team at Redhill branch supported me throughout and we finally completed. Many thanks.
Stephen · 8 October 2024
★★★★★ 5/5
TrustpilotThank you
I just wanted to say thank you for a great experience. I saw how hard you worked on supporting me to move into my new home. I admire how dedicated you are to the work you do.
Mr · 27 November 2025
★★★★★ 5/5
GoogleSarah was fantastic when helping me and my partner purchase our first home. Her and her team were always very friendly and helpful.
Tom · 25 August 2022
Agent replied · 24 August 2024
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMolly & Sarah were brilliant and helped us purchase our first home. Always quick responses even after completion regarding questions with our home. Thanks for all your help!
Aimee · 25 July 2024
★★★★★ 5/5
GoogleSarah at Mann was brilliant throughout us selling our home. She is professional, committed and passionate about what she does. Communication was excellent and she was always happy to offer advice and guidance. I would highly recommend.
Ali · 26 August 2019
Agent replied · 24 August 2024
Thank you Ali for your wonderful 5* review and brilliant recommendation of Sarah and our team at Mann.
Kindest regards, Scott.
★★★★★ 5/5
GoogleI would highly recommend Mann, and they delivered great customer service. They helped us push through the purchase of our property and got it over the line. I couldnt of asked anymore from an estate agent.
Charlie · 26 August 2019
Agent replied · 24 August 2024
Thank you Charlie for your 5* review and kind comments. It's good to hear that you would recommend the team in the future. All the best, Mike.
★★★★★ 5/5
TrustpilotA Professional Service
My rental move was made easy, I had someone always available for questions and I found the process simple, professional and approachable.
I felt I was heard as a prospective tenant, listened to and patronising or cold interaction which I have experienced before with some property agents, were not felt with Gascoigne Pees.
Emma · 19 May 2025
★★★★★ 2/5
GoogleWe bought our first house via Sarah at Mann Estate Agents in Redhill. She was fantastic when she showed us around the house for the first time and the correspondance that followed. However this soon changed as soon as we confirmed an offer. Her emails and phone calls were derogatory, selfish and predatory, quite simply placing her commission ambitions above her customer service. The majority of the process took place during the pandemic which she seemed to be oblivious to. When we sell our house we will not be using Mann Estate Agents.NegativeProfessionalism
Jack · 25 August 2020
Agent replied · 24 August 2024
Hi Jack I am really surprised to read this. Please contact us via review@countrywide.co.uk with full property details so that we can look into this further. Kind regards, Scott @ Customer Relations
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
