Every review we hold for the Redhill office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleA huge thank you to Mark and Ryan for the effort they put into selling our parents house for us. Without them I honestly do not know what we would have done. I cannot recommend them enough.
Lynne · 16 February 2024
Agent replied · 15 June 2024
Lynne, thank you for your fantastic recommendation and 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI couldn’t recommend Connells in Redhill highly enough!
The process of us finding somewhere to rent, with Jasper helping us really was the smoothest process. Communication has been top tier in every stage as well and still is.
We are so happy with our little place, Jasper being there to help every step of the way! If you are looking to rent in and around the area and surrounding areas, I would definitely go with Jasper and the team!
Lauren · 16 June 2023
★★★★★ 5/5
GoogleMark and the team at Connells Redhill have been amazing and supportive throughout the whole selling process. Nothing was too much trouble, they kept us fully updated throughout the whole process working around our complex sale.
I cannot recommend them highly enough.
Jamie · 19 October 2023
Agent replied · 15 June 2024
Thank you for the fantastic 5* review and recommendation. I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAllow me take the opportunity to Thank Jasper for his Exceptional help & over the top service in the whole process from day one till I got my new home in Redhill. He was truly magical.
Abdul-Malik · 16 February 2024
Agent replied · 15 June 2024
Thank you for taking the time to leave us this amazing 5* review Abdul-Malik. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleNothing but good things to say about Connells! They were friendly, professional, helpful, and always responsive. Dipak at the Horley branch was an amazing help to us as our mortgage advisor, and Harry and Mark in the Redhill branch were always so friendly and responsive. Connells also recommended the solicitors to us, and acted as a middle to ensure everything kept moving smoothly. Their existing relationship with the solicitors proved super valuable to keeping on track! Also so kind during completion, being so congratulatory and even giving a small gift box! Will recommend to anyone who is looking to buy a home.
Megan · 12 July 2025
★★★★★ 5/5
GoogleSo glad to have found James and Raphi. Made the move very smooth. I would recommend going to them if looking to rent in redhill
Farhad · 16 February 2026
Agent replied · 16 April 2026
We are thrilled to hear that James and Raphi made your move smooth! Thank you for your recommendation, it means a lot to us. We look forward to helping others find their perfect rental in Redhill too. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI recently had the pleasure of working with Connells Estate Agents Redhill, and I must say, it was an outstanding experience. From the first email to the final paperwork, the Jasper was incredibly helpful, professional, and friendly. I would highly recommend Connells Estate Agents Redhill to anyone in need of a reliable, efficient, and friendly lettings agency. Their exceptional service, knowledge, and professionalism made the entire experience smooth and stress-free. Thank you, Connells Estate Agents Redhill!
Dorethey · 16 June 2023
★★★★★ 1/5
GoogleWe moved into our rented house, paid deposit and advanced rent. As soon as we moved in the boiler broke down. We have been over 5 days without heat and hot water. The plumber who they sent advised us that extensive works should have been done to the boiler prior to us moving in .Jasper and Emma at Redhill Connells mannerisms towards us has been one of "We'll get it repaired when we can" The landlord offered compensation not enough to cover even the cheapest of hotels , when we argued this point and mentioned litigation proceedings, Emma came back with a threatening email that we accept the offer before end of day Friday or it's off the table. We are now on Sunday still with no heating or hot water. We have contacted the council Environmental health department about this so they are aware of our situation.
We are a full time working couple. I urge any one reading this to think carefully before using Connells, their nonchalant, threatening tactics are so completely unacceptable ,when they have tenants who have been without hot water and heating for over 6 consecutive days. Please take our ongoing experience and use another firm of estate agents who care about the health of tenants living in properties that they manage. We have a paper trail to confirm all that has been sent in this review.
Paulette · 17 March 2024
Agent replied · 15 June 2024
Hello Paulette Sybliss, please contact us via complianceresidential@connells.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMark and his team did a sterling job, they were mega efficient from start to finish on the transaction, keeping everyone updated all the time. They are professional, very knowledgeable and personable. Highly recommend.
SamanthaT · 17 January 2024
Agent replied · 15 June 2024
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMark and Ryan were so helpful during the sales process of our flat. They helped tremendously with marketing and the during the sale itself. Would recommend Connells when selling a property.
Willow · 17 March 2024
Agent replied · 15 June 2024
Thanks Willow Lewis for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat people & great service. I won't make the mistake of trying out another real estate agent in the future!
Our chain faced some delays due to some leasehold complications and Mark was great at keeping everyone onboard and progressing the transaction
Cameron · 16 June 2023
Agent replied · 15 June 2024
The Connells Redhill estate agency team appreciate the 5-stars from you.
★★★★★ 5/5
GoogleMark Ship and his staff couldn’t have been more helpful in dealing with the our sale. The house we were selling was a probate sale due to the passing of my Aunt. Mark was so understanding, empathetic and considerate in dealing with all the emotions that went with a sale of this nature. I would 100% recommended using them to my friends & family. 5 star rating isn’t enough for how fabulous they were.
Jacqui · 16 June 2023
★★★★★ 5/5
GoogleMark and his team are absolutely first class. I cannot recommend them highly enough. They have restored my faith in Estate Agents. If you want to sell your property in Redhill, then look no further.
Timothy · 18 November 2023
Agent replied · 15 June 2024
Thanks for the excellent 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI Highly recommend
I bought a property through Connells Redhill Branch and I can actually say that the service was top notch! Mark was honest and opened and communicated regularly. I was a first time buyer and I felt very lucky to be working with such a dedicated and understanding team. Mark and Ryan provided excellent customer service and I cannot thank them enough. I will surely use them when selling my property.
Sonia · 16 June 2023
★★★★★ 5/5
GoogleI just wanted to leave some feedback for Mark and say how great he has been throughout my buying process. …
Ishara · 16 February 2026
Agent replied · 16 April 2026
Thank you for taking the time to share your experience with Mark, our team is thrilled to hear that he provided such excellent support throughout your buying process. We understand that buying a property can be overwhelming, and we are … More
★★★★★ 5/5
GoogleShaun is a very patient and understanding mortgage broker . As a first-timer buyer I needed someone who could help me with the process of purchasing my home. Shaun never failed to help me when required, he literally took me through the whole procedure step by step and took the pressure off me . He used his vast experience to arrange and negotiate with all the relevant people, and made the transitional stages very easy for me. I can thoroughly recommend using Shaun for any mortgage related advice and services you may need. On top of that he is a incredible nice and likeable man. Many thanks.
Richard · 16 June 2022
★★★★★ 5/5
GoogleHands down the best experience of estate agents I've encountered, through numerous times of buying/selling properties personally and as part of my professional career. This time around was purchasing a long awaited family home. From the very first viewing the Mark, Ryan and the team were incredibly professional which continued throughout the process. Keeping me regularly updated, liaising with all relevant parties without ever having to be chased and generally being friendly and empathetic through what is a stressful time in anyones life. I can't recommend them highly enough, if only all agents could be like them! 5*
Rhiannon · 16 June 2022
★★★★★ 5/5
GoogleWe put our flat up for sale and had it valued along with 4 other estate agents in and around Redhill, Mark Shipp came to introduce himself and to explain what Connells could offer. Mark made the decision for us to go with Connells very easy as he wasn't like the other 4 agents who sat there telling us what they thought was what we wanted to hear and how they were the best thing since sliced bread, bla bla boring! He was upfront and honest. We put the flat on the market and Mark, along with Ryan are a dream team. There wasn't anything that wasn't too much to ask from them, always on time and ready for every viewing, they never let us down once in the whole selling experience. When sold, they helped push it through as fast as they could as this is what we wanted, kept us up to date with everything that was happening and just made it all so easy. Thank you Mark and Ryan, you guys are a credit to Connells and we can't thank you enough. Russ and Kath.
Russell · 16 June 2022
★★★★★ 5/5
GoogleWe cannot praise Mark and Ryan enough for their professionalism and hard work throughout the sale of our house. Ryan made a great impression on us immediately and did a wonderful job finding a buyer for our home. During the sales progression Mark went above and beyond at all times, keeping us fully informed and working incredibly hard with the entire chain to be ready for exchange. I would never consider using any other estate agent in this area, the service is fantastic and excellent value for money.
Lauren · 16 June 2022
★★★★★ 5/5
GoogleConnells were excellent in handling my house sale, special mention to Mark and Ryan for helping to manage the process. I would highly recommend Connells where Mark and/or Ryan are managing the sale process.
Martin · 19 September 2023
Agent replied · 15 June 2024
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe whole team at Connells was fantastic and provided incredible support throughout the purchase of my first property. A huge thank you to Mark, Ryan, Harry, and Joanne for all your help! :)
Katerina · 26 March 2025
★★★★★ 5/5
GoogleMark, Ryan and Harry were very professional to deal with and very personable also. The process has been very smooth, and they were informative and helpful every step of the way. Would definately recommend.
Emma · 21 July 2023
Agent replied · 15 June 2024
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleCouldn't recommend Connells more if I tried! Ryan and Mark are amazing! It took my house 9 months to sell & went multi agency with two other agents but always kept Connells as one of the agents because I trusted them and saw they genuinely cared and their customer service is outstanding, I do not have a single bad word to say about Connells and would highly recommend!
RachelHibbitt · 16 May 2024
Agent replied · 15 June 2024
Thank you for taking the time to leave us this great 5* review and recommendation RachelHibbitt. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMark and the team really know how to look after their customers offering a great service.
Steven · 25 July 2024
Agent replied · 24 August 2024
Thank you for your thoughtful 5* review Steven! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
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