Connells reviews

★★★★★ 5/5

Google

Mark and the team were amazing throughout the whole process. We were originally with another EA for about 6 months and hadn't sold. We went with Connells and within a few weeks we had offers on our property and agreed a sale. The team kept us up to date with the sale processes and progress. The team are all friendly and helpful. I highly recommend using Connells. The team were professional and I can't thank them enough for selling our property.

Lisa · 18 November 2023

★★★★★ 5/5

Google

Flawless service from start to finish from the Connells team at Redhill. We were lucky enough to deal with Ryan on our first viewing and through the process of making our offers and then having our offer accepted - he was so friendly and welcoming and nothing was too much. Once we moved onto the buying stage we were dealing with Mark who went above and beyond to explain everything, call us back in a timely manner and was a superstar throughout. We would recommend Connells a thousand times over. Thank you to Mark, Ryan and the team for a smooth purchase.

Rachel · 19 October 2023

★★★★★ 5/5

Google

It took a long while for us to prepare our property for rental, as we encountered many problems along the way, and at times we felt like giving up! However, we found that Connells were very helpful and supportive, gave us a lot of valuable advice and kept in touch. When the property was finally ready we met with Mark, who we always find to be very professional and extremely friendly, and then Jasper, who was absolutely brilliant. He clearly explained the options to us, didn’t rush us and understood our concerns. The subsequent marketing was extremely professionally, and generated a great deal of interest, in fact the property was viewed, we’d met the perfect prospective tenant and the rental was agreed within a working day of it appearing on their website, and I don’t think you can ask for more than that! Everything that followed from safety checks to tenancy agreements was very smooth and efficient, and the tenant is now in residence. This is our first time as ‘real’ landlords, and on our current experience we’d definitely recommend Connells, and thank the Redhill team, especially Mark, Jasper, and Raphi for all their help and advice, it’s their personal touch that makes all the difference, and that’s why we chose them 👍🙂

Timothy · 12 April 2025

★★★★★ 5/5

Google

Ryan Belcher was incredibly helpful, caring and proactive throughout the whole process. He took on board what I was looking for and my specific requirements which made my search a bit more difficult, however, Ryan was determined to help as much as possible, his communication with me was just superb. He is a great asset to the company! Always going the extra mile. Thank you, Ryan!

Katarina · 25 July 2024

★★★★★ 5/5

Google

I could not have asked for better support from Connells especially Mark Shipp & Ryan Belcher. The whole experience of moving house is by nature stressful but knowing that Mark & Ryan were there to support made it much more bearable. The viewings were professionally handled and I was lucky to have a very early offer which Ryan successfully negotiated so that I was not too far from the original asking price. Regular communication featured and especially in the final weeks where it was a real rollercoaster of activity but through constant phonecalls to all parties exchange of contracts was completed and Completion happened on my original date of 31st July Would I say it was a smooth process, no but not down to Mark or Ryan but just the whole process but made easier by this very professional pair who are extremely good with their customers with their personal touch A thank you from me to Mark & Ryan - its been a blast

Inez · 20 August 2023

★★★★★ 5/5

Google

Great service! Raphi and Lucas were really helpful

Bismah · 12 April 2026

★★★★★ 5/5

Google

Jasper at Connells Redhill went above and beyond for us when looking for a place to rent. His communication skills were very commendable as I've personally have had bad experiences with other estate agents never responding to simple enquiries or simply being dismissive in many cases. He was polite, informative and very candid both over the phone and over email which made the whole process easier. As we were applying for a property to move to from across the country, he also took the time to go and get a video of the property for us so that we could have a more informed decision going forward. I would really recommend Connells to anyone in the rental space. If I happen to be looking for another place, this would be my first stop.

Matt · 21 July 2023

★★★★★ 5/5

Google

Mark and the team have been fantastic during what should have been a quick and easy house sale. Although it has taken far longer than expected Mark has proactively chased all parties concerned weekly and provided timely feedback to me as well as given friendly advice and good humour along the way. Thank you for the effort you have made for us! I would definitely recommend Connells in Redhill if you are thinking of moving house.

Caroline · 19 September 2023

★★★★★ 5/5

Google

Connells team has been fantastic with us. Harry was particularly patient and arranged all our viewings smoothly until we found the perfect one. He didn’t push us for a wrong property unlike some other estate agents. Mark is super kind, I was impressed with his positive attitude. He chased everything and coordinated events on the time. Joanna found us the best mortgage deal and she was honest, reliable.

Ebru · 16 February 2024

★★★★★ 5/5

Google

Can’t thank Mark and his team for their hard work and professionalism in the sale of our property. From the very beginning Mark walked us through the whole process and went the extra mile to ensure that we were fully informed of each stage. Would highly recommend to anyone moving

Sarah · 15 December 2024

★★★★★ 5/5

Google

Mark was hugely helpful in driving the sale of my late mother’s flat. He was always communicating with both sides and chasing solicitors. Always difficult with leasehold properties. Very happy with them

Angela · 15 April 2026

★★★★★ 5/5

Google

Very efficient service which made moving house (slightly) less stressful as we knew we were in safe hands. Mark really went above and beyond for us and it is something we will always remember and appreciate! EDIT: We have just sold this property 8 years later and didn't hesitate to go back to Mark, who once again went above and beyond to make another stressful sale/purchase (slightly) less painful. Ryan and Harry were also great and I very much appreciated that all three guys would not only fight our corner, but would also let me talk through my frustrations, always listening with empathy and compassion. We are never moving again but I would highly recommend the team at Connells Redhill to anybody who is as they take a lot of the stress away!

Bianca · 29 November 2024

★★★★★ 5/5

Google

Connells were very professional dealing with the sale of my flat. They kept in touch with the whole process and were quick to follow up any queries I or my solicitor had. This made the tricky business of selling a property quite bearable. I highly recommend them.

Joselyn · 9 April 2026

★★★★★ 5/5

Google

This is the second property I have sold through Connells. Mark and the team have been brilliant during the selling process and I cannot thank them enough. I’ve been kept up to date throughout the whole process in a professional and friendly manner. I thoroughly recommend them to anyone thinking of selling their property. 5 * service 😀

Sally · 16 May 2024

★★★★★ 5/5

Google

We have done a number of viewings and our experience with Connells has been the best despite not yet finding a home we are still optimistic. Harry is an asset to Connells and made our viewing enjoyable, he’s also been really forthcoming and friendly with new property suggestions 😊 …

Georgia · 22 September 2024

★★★★★ 5/5

Google

Mark, Harry, & Ryan have been really amazing throughout the process of buying our first home, right from the first viewing. Mark in particular has gone absolutely above and beyond during the purchase, answering questions promptly, liasing with the sellers and solicitors where needed, and has been incredibly patient and supportive during (what felt like) a long enquiries stage!! The team kept us informed every step of the way, and I really can’t thank them enough!

Soraya · 15 April 2026

★★★★★ 5/5

Google

The Connells team did a very good job during the purchase of the property, and more having in mind there not actually our agents as we were the buyers. However, they helped us during the whole process, even going the extra mile to unblock certain steps of the process. Thanks Mark, Ryan, Joanne and Sarah for all your help.

Manuel · 16 February 2024

★★★★★ 5/5

Google

Just bought my first property through Connells and had a fantastic experience. Big thank you to Ryan, Harry and especially Mark who was amazing during the purchase process and helped move everything along swiftly! Highly recommend Connells Redhill, big thanks again to all the team!

James · 22 September 2024

★★★★★ 5/5

Google

I think it's fairly obvious from the reviews already that Redhill connells team are probably one of the best branches in the country. I didn't end up going with them in the end as I had a more local estate agent but despite this Mark and …

Mark · 16 February 2026

★★★★★ 5/5

Google

From start to finish Sam has been polite and professional in dealing with our new tenancy for our new rental property. There was a few hiccups as always with moving but both Sam and Jasper from the lettings team have dealt with everything quickly and efficiently and the contractors that came where the best! Their communication is great and you never have to chase! If I could give 10 stars I would for their customer service!

Leonie · 16 June 2022

★★★★★ 5/5

Google

Brilliant service, polite, factual, professional, kept me up to date with each part of the process. Definitely recommend Jasper to anyone that asks. Just finished my term renting with Connells. Sad to part ways by as I said previously, they handled everything to an impeccable standard.

Andrew · 25 June 2024

★★★★★ 5/5

Google

Mark and his team are brilliant. I've not come across such helpful estate agents. We purchased a property via them and had our flat to sell. Even though Mark was not responsible for the sale of our flat, they patiently assisted us where they could to speed things up. Thanks for all your help! Would recommend Connells Redhill any day!

Warren · 20 August 2023

★★★★★ 5/5

Google

Mark and his Team at Connell’s Redhill have been amazing from start to finish when dealing with the sale of my property. Mark is extremely personable, knowledgeable, efficient and his communication is second to none! I can’t praise him enough. Absolutely the right choice if you’re looking for someone who really knows how to do their job. Brilliant!

Sarah · 19 September 2023

★★★★★ 5/5

Google

Excellent they were so helpful and kept us informed all the time and helped us all the way would highly recommend and will definitely use again Mark and Ryan were amazing and Mark was brilliant fighting to get completion completed on time when there was a problem in the chain can't Thank them enough

Suzan · 18 December 2023