Trusted Agent profile · Redhill, Surrey
★★★★★
736 reviews across 2 platforms
99 Brighton Road, Redhill, Surrey, RH1 6PS
Part of Choices, see every office.
Choices's office in Redhill, Surrey, at 99 Brighton Road, is rated 4.4 out of 5 across 736 reviews on two platforms, including 729 Google reviews rated 4.4. It won Trusted Agent in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Choices, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Redhill office, from every platform, shown as written. First names only.
5/5
GoogleRaimonda, Helen and shannan at Choices in redhill did a fantastic job for me with my first buy to let property. I had a tenant almost instantly and everything was done In the best and most professional manor. Thank you.PositiveResponsiveness, Quality, Professionalism, Value
1/5
GoogleGave another tenants email address and bank details through an 'admin error'. Not competent. Would not recommend.
We are very sorry you have not been happy with our service. Please contact our customer services department and we will do our best to make amends
5/5
GoogleI bought a house from Choices 4 years ago and was really pleased with the service from start to finish, Nicola looked after us and she was brilliant. We started looking for another house last year, and found another property from Choices. …
5/5
GooglePrompt and Efficient service consistently received from Amy Francis. Keep up the good work !
Thanks Andy
5/5
GoogleBeth at choices has outstanding customer service and communication skills. Been very helpful and always available when needed.
1/5
GoogleWorst experience especially adrian very rude so happy i didnt sell through them
Please can you email Stephanieprior&choices.co.uk as we have no record of your details on our system
5/5
GoogleI recently rented a house in Bromley managed by Choices. The Letting Admin (Ashleigh Haenow) was really excellent and most helpful. Always with prompt responses and to the point guidance, Ashleigh raised the bar very high in terms of customer satisfaction. Many thanks for your support Ashleigh!
1/5
GoogleCustomer service levels are appalling. Keep taking money from me for unauthorised spend. Don't use!
Good Morning, I am very sorry to hear you have been disappointed with any service received and would like to resolve that with you. Please call me direct on 01737 783565. Regards Stephanie Prior Director CHOICES
1/5
GoogleNo good customer service . No proffesionel approach. Over all no recomendation to any one.
We are very sorry you feel this way. If you give us more details we will investigate email stephanieprior@choices.co.uk in the meantime we will try looking into this further and see what happened and deal with it accordingly
5/5
GoogleValeria attends swiftly, she is very professional and helpful in her duties
5/5
GoogleGreat company to work with. Very pro-active and always moving forward.
5/5
GoogleStraight forward communication stress free vicky rice very professional
1/5
GoogleWorst experience especially adrian very rude so happy i didnt sell through them
Please can you email Stephanieprior&choices.co.uk as we have no record of your details on our system
1/5
GoogleRude and dismissive when putting an offer on a property they are selling.
Hi Simon, we are very sorry you had a bad experience with our Redhill team, please accept our apologies. I will make sure they receive this feedback and do better in future
5/5
GoogleNicole Inkpen & Adrian Harrison are amazing. Both are extremely helpful, professional, efficient and go out of their way to resolve queries and problems. A credit to Choices and their wider team alike. Great work it is an absolute pleasure communicating with you both!
4/5
GoogleI recently came across Amy Francis in relation to property agreement. I am very much impressed with her dedication and honesty to respond to her customers. I had bitter experiences in the past with some staff in choices but Amy stands out. Good job
5/5
GoogleStaff were very helpful and efficient. I was dealt with by Greg who was constantly intouch with me. I was then dealt with by Paris, she was very helpul comstantly updating me via email or phone calls. I was very satisfied with the service.
4/5
GoogleNicole Inkpen thank you for your help with our last flat. We appreciate you always doing your best to help us. We know it wasn’t always easy to get us answers as quick as possible since you had to go through the landlord.
5/5
GoogleReally impressed with Dan Evans. Everytime I had a a query I heard back from him very quickly and it was resolved straight away. He’s a credit to the company
5/5
GoogleThe two agents I used were incredibly helpful and communicative.
We are very happy to hear it
5/5
GoogleRaimonda, Helen and shannan at Choices in redhill did a fantastic job for me with my first buy to let property. I had a tenant almost instantly and everything was done In the best and most professional manor. Thank you.
5/5
GoogleAmy Francis have been an amazing help during my stay with choices. She has manage everything with professionalism and diligence. Thanks for everything.
1/5
GoogleDisgusting quality of customer service the supposed woman in charge has no idea how to control her co workers, giving out misleading information, the state of the property my family are is in shocking. Absolute joke of a team.
5/5
GoogleRea and Heyleigh - wow such superstars - professional attentive and helpful - really was in a pickle but these ladies helped me out and even went above and beyond to help me Thanks i really appreciate it :) Rich
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Choices's Redhill office has 736 reviews across two platforms: 729 on Google, 7 on Facebook (across the whole business).
Choices Redhill is rated 4.4 out of 5 across all 736 reviews, and 4.4 out of 5 on Google from 729 reviews.
Yes. In The Trusted Agent 2026 awards: Choices, Redhill won Trusted Agent.
Choices Redhill, 99 Brighton Road, Redhill, Surrey, RH1 6PS.
