Every review we hold for the Redfield office, from every platform, shown as written. First names only.
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5/5
GoogleI agree with all the good reviews here. House & Co are great, best agent I've ever rented from, and there's been a few over the years! I have fairly recently managed to buy my own house now, thankfully, but if I needed to rent again in the future, they would be the first agent I'd contact for that part of town. I vaguely know the guy who set this company up (through a joint friend, been out for drinks a few times way back), and he's one of the nicest blokes you could hope to meet!
Essell548 Β· 30 April 2021
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5/5
GoogleVictoria and Darren have been instrumental in us getting a mortgage offer sorted. We received highly personal advice and they both went above and beyond to to make the process easy and take some of the stress out of a pretty stressful process. They provided us with options to suit our situation, and applied for the mortgages on our behalf. They also gave us recommendations for surveyors and solicitors which have so far turned out to be great. They were also extremely helpful and reassuring when we ran into a snag with our first potential lender, and advised us on how to proceed and ultimately redid the research and put in another application for us. Cannot recommend them enough!
James Β· 30 April 2021
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1/5
GoogleDouble booked me and made me view a house with another couple then they are a bid letters so will go for the person willing to pay more. Quite literally the worst kind of estate agent.
Jack Β· 1 January 2023
Agent replied Β· 28 November 2023
Hi Jack. Thanks for taking the time to review our services. I can see that you viewed a property with us over a month ago now, and you were actually one of the first through the door. You then went on to apply to rent it with a friend. Looking at the notes you were unable to provide us with any verifiable income source and your friend did not even bother to complete the application form. I am not quite sure how you expect to rent a property from us or anyone else, be it a private landlord or another agent without being able to provide an income source or actually complete an application form? Regards - House + Co Property
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5/5
GoogleMy experience overall was fantastic, great customer service. James was helping me a lot and provided much flexibility throughout the whole process. A great understanding of customer's needs is essential and for all these will be strongly recommended!
Veronica Β· 1 May 2019
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5/5
GoogleHouse + Co gave a great service. I really appreciated their help once we found a buyer. They kept always an eye on the process and facilitated the communication between solicitors, buyer and seller. Much appreciated to speed up the process and ensure nothing was forgotPositiveQuality
Salvador Β· 27 August 2021
Agent replied Β· 28 November 2023
Communication is at the heart of our business Salvador, it is great to hear from you and we really appreciate the kind review. Regards - House + Co Property
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3/5
GoogleHad a pleasant experience dealing with House and Co, didn't have the best of luck with some houses falling through but they were understanding of our situation and were very helpful with finding our current house. Sometimes not the quickest at replying/answering emails but maybe they are just busy.
Eastbourne Β· 27 November 2020
Agent replied Β· 28 November 2023
Hi. Many thanks for taking the time to give us a review! Apologies for any delay in getting back to you, we are extremely busy but that is no excuse. Regards - House + Co Property
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5/5
GoogleOf the many agents I dealt with during the house-hunting process, House & Co (along with Greenwoods in the Totterdown area) were head and shoulders above the rest. So friendly, so willing to take the time to chat, very open with advice (even about properties that they weren't even selling!!!) and generally fantastic people.
John Β· 28 November 2018
Agent replied Β· 28 November 2023
Wow, thanks for the great review John. Nice to hear another agent name checked as well, enjoy your new home! Regards - House + Co Property
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5/5
GoogleVery professional service by everyone at House and Co. Would thoroughly recommend them to sell your house. Communication was excellent and they kept me up to date all the time. Thanks Gavin and Jess. π β¦
Lynn Β· 28 November 2019
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5/5
GoogleI could not have been happier with House + Co as our estate agents when we were looking for our new home. They were friendly, attentive and very well organised every step of the way. Of all the estate agents I have viewed houses with, these were BY FAR the most competent.
Elisa Β· 28 November 2019
Agent replied Β· 28 November 2023
Great to hear from you Elisa and thank you for your very kind words. Regards - House + Co Property
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5/5
GoogleWe used House and Co for our mortgage and our adviser Nick helped us to organise our mortgage quickly and easily. Communication was great and Nick kept us informed throughout!. Thanks for your help, Mike and Lisa.
Lisa Β· 1 May 2019
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5/5
GoogleVery friendly and helpful staff. I bought a house with them and they kept me updated with what was happening. Even after the sale, they answered a few questions about the house and contacted the previous owner quickly. I felt they cared. Definitely recommendPositiveResponsiveness, Professionalism
Karen Β· 27 August 2021
Agent replied Β· 28 November 2023
Hi Karen, thanks for the 5 stars and your kind words. Regards - House + Co Property
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5/5
GoogleI recently bought a house in Redfield through House and Co. it was a really smooth experience and I am so happy to now be in my new home! Everyone in the office were really helpful but Victoria especially went above and beyond to help me get in to the house as quickly as possible!!
Dan Β· 28 August 2017
Agent replied Β· 28 November 2023
Thanks for the review Dan, its really appreciated. Anything we can help you with in the future, don't hesitate to ask. Regards - House + Co Property
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4/5
GooglePurchased a house through House + Co. This was our first purchase so do not have a comparison. The chain became fairly complex and the process was quite long and drawn out which we found difficult. The team were mainly easy to contact although communication was sometimes unclear or messages were not passed on when people took leave. They were always supportive and did answer any queries we had. Overall I feel they are a good estate agent who dealt well with a hard situation.
Rachael Β· 27 November 2020
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5/5
GoogleHouse & Co provide a brilliant and comprehensive estate agency service. I sold my flat and bought my new home through them and both were a seamless process. They could recommend expert local professionals to assist with the conveyancing and surveyors report as well as providing a top notch professional service themselves. I cannot fault their approach from how they marketed my flat to how they assisted me in finding the perfect property to call my new home. All I can say is that it must be near to impossible to choose, should they have such a thing, who gets employee of the month as every member of the Sales team is brilliant!
David Β· 27 November 2020
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5/5
GoogleVery impressed. Dave has been a pleasure to deal with and nothing has been too much trouble. From swiftly sourcing reliable contractors to dealing with unforeseen issues. Not forgetting Justin who found us tenants the next day.
Nicola Β· 1 May 2018
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4/5
GoogleWe had a good experience with Houses & Co. The estate agents were all fantastic and helpful. With the mortgage management, sometimes the upselling of things such as life insurance, critical illness insurance was offered a little insensitively but on the whole, it was helpful.PositiveResponsiveness, Quality, Professionalism, Value
Andrew Β· 27 August 2020
Agent replied Β· 28 November 2023
Hi Andrew and many thanks for your review, glad to hear you were happy with the service our agency team provided. We will certainly take on board your other comment. Regards - House + Co Property
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5/5
GoogleI chose House and Co to sell my flat, because they seemed to have the corner of the market of flats in BS5 and I got a sense from Clare who initially visited me that they were good sales people. They also gave me a very competitive quote for the work. I had a bit of trouble early on with flakey buyers, so House and Co pulled out all the stop and fit in lots of viewings and found me another buyer. Once offers had been accepted and the chain was in place not only did the pandemic start, but unfortunately my buyer it turned out had appointed a particularly poor solicitor. The staff at House and Co (Ria in particular!) were really helpful keeping me updated with any developments during the conveyancing process and worked hard to keep communications flowing between the solicitors (and also helped keep me sane!). I'm happy to say we exchanged and completed last Friday and Iβm now happily unpacking in my new house. :)PositiveResponsiveness, Quality, Professionalism, Value
Theresa Β· 27 August 2020
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5/5
GoogleWe recently used House and Co when buying our first house - they were really helpful with the entire process, very friendly over the phone and in person and Iβd recommend using them. They seem to care about your purchase and it doesnβt feel quite so transactional.
Matthew Β· 27 November 2020
Agent replied Β· 28 November 2023
Hi Matthew. We are glad to hear that you felt our service was a little more personal (Thats what we try and do for everyone). Regards - House + Co Property
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5/5
GoogleWould highly recommend. Their knowledge of the area helped sell our home quickly and they were efficient and helpful throughout the whole process.
Connie Β· 14 April 2025
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4/5
GoogleI've had a good experience of buying my house with House & Co in rather difficult circumstances. The staff team are friendly, knowlegable and helpful and really did their best to speed up what turned out to be a long process.PositiveResponsiveness, Professionalism
Bruce Β· 26 October 2021
Agent replied Β· 28 November 2023
Thanks for the review, sometimes buying a house is just a real pain. Be assured we did everything possible to hurry things along for you. Regards - House + Co Property
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5/5
GoogleFriendly staff, amazing service and really helpful with any questions/queries we had especially John who was always very positive and happy he made buying our first house a fun experience.
Reece Β· 27 November 2020
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5/5
GoogleI have just moved into my new rented flat in kingswood managed by house + co property.
From the moment of viewing until the day I moved in George and Michelle have been with me every step of the way.
I was struggling with dropbox folders as this is new to me but I was invited to their office and George scanned everything for me in seconds.
Michelle sent a brilliant intenary of the flat showing every detail I needed to know and has responded immediately to any questions I've had even after hours.
I can't recommend this team highly enough.
Kind regards
Andrew bell
Andrew Β· 30 April 2020
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5/5
GoogleDarren, Victoria, Jim at House and Co Mortgage were absolutely amazing from start to finish! They were so dedicated to their work in helping me to buy my first house. Highly recommend!!!
Rosh Β· 30 April 2020
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5/5
GoogleHouse + Co were helpful from the outset with our search for a rental property. They provided prompt communication, and pushed through our application as fast as was possible, helping us to negotiate new lease terms with the landlords regarding our dog which was a godsend! Particular thanks goes to Hannah and George who have both ensured our tenancy was smooth and easy from beginning to end. Thanks team - when we are looking next we will be back in touch - highly recommend!
Rachael Β· 30 April 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.