Trusted Agent profile · Redfield

Holbrook Moran Redfield reviews

★★★★★ Excellent

228 reviews across 2 platforms

1st Floor 283 Church Road, Redfield, BS5 9HT

Holbrook Moran's office in Redfield, at 1st Floor 283 Church Road, is rated 4.7 out of 5 across 228 reviews on two platforms, including 220 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.7 / 5

220

Reviews on Google

This office

Facebook logo

5.0 / 5

8

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Holbrook Moran, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Redfield office, from every platform, shown as written. First names only.

5/5

Google

As first time buyers we had a lot of questions..! Simon and the team at Holbrook Moran could not have been more helpful throughout the entire buying process. Thank you so much. Lucy and MattPositiveResponsiveness, Professionalism

Lucy · 24 October 2021

Agent replied · 6 July 2023

Dear Lucy and Matt, thank you for taking the time to leave such lovely comments about Simon and the team! We are delighted to hear that your experience with Holbrook Moran was such a positive one. Kind regards, Holbrook Moran Redfield

5/5

Google

I couldn't be happier with the service provided by Simon and the team at Holbrook Moran when purchasing my first home. The professionalism and regular contact made me feel very confident throughout the entire buying process.PositiveResponsiveness

Tom · 24 October 2021

Agent replied · 6 July 2023

Dear Tom Ryle, thank you for taking the time to provide us with such kind feedback. We wish you the best of luck and we hope that you are already settling in to your first home. Kind regards, Holbrook Moran Redfield

5/5

Google

In April 2014.Dean was the last of four local estate agents to value my property in St George. He made an instant impression on my wife and I. He is friendly, professional, and clearly loves his job. Without any pressure he gave his honest advice and opinion as to the best course of action in our circumstances. He explained the selling and renting options fully to us. We decided to sell, and for us, Dean was the only choice. He also offered an excellent deal, but more importantly, with his market knowledge, was confident in selling our property. Lee then took a set of excellent photographs which were on the national websites later that day, and then an open day was arranged which was well attended. Within three days offers were made, and Dean negotiated the best price on my behalf, keeping me fully informed, and providing advice from his vast experience. During the period between formal offer and completion, Dean acted as an excellent mediator and smoothed out any potential “deal breakers” from both sides All the staff in the office were always friendly and repeatedly sorted any concerns, however trivial. I have already recommended Dean and his team to a number of friends The new owner has opted to rent out my old property using Dean and his team, no doubt as a result of their success and professionalism in the sale of It.! Thanks again Holbrook Moran Team.

John · 8 July 2015

5/5

Google

The service I received from Dean Welch and Leigh Messenger at Holbrook Moran was absolutely second to none. From the initial visit, valuation and agreement of terms for the sale of my property, right through to completion, I witnessed nothing but total professionalism. And, the house details were widely marketed and the for sale sign erected the very next morning! 15 viewings were arranged for the Open Day the following Saturday and by Tuesday I had received 5 offers! In addition Leigh is and was a real solutions person whenever I sought her advice given that house moving can be one rollercoaster of an experience! I totally rate Holrook Moran and would thoroughly recommend them to anyone looking to buy and sell. Leigh also arranged indepent mortgage advice for my son, which helped him enormously. Thank you Holdbook Moran.

Jan · 8 July 2015

5/5

Google

I asked the usual amount of estate agents to value my property in January 2014 and I am so glad I chose Holbrook Moran at Redfield to proceed with the sale. From the moment I met Dean and his staff I felt confident in their professional approach. We discussed valuation and how to sell the property and I found Dean full of ideas on how to get the best result. They then took some amazing photographs and sold my house within a few days, at a great price. The whole process after progressed in an easy and straightforward way. I would highly recommend Dean and his team at Holbrook Moran if you are looking to sell your property in the Redfield, St George or Hanham area. Excellent!

Rory · 8 July 2015

1/5

Google

Holbrook Moran Letting agents are absolutely incompetent. Here is my experience: I phone to view a property that I saw on rightmove. Lady took my details explained that they had to give tenants 48 hours notice and booked me in and gave me a time/date. My partner took time off of work and we arrived at the property on time. 15 minutes later, no letting agent. I phoned office who put me on hold and checked colleagues diary. Apparently she phoned me to cancel as they don't have the keys for this property yet!!!!!!! Why book someone in to view if you don't have the keys. Also whilst speaking to (Dean) he said he would get (Jeanene) to phone me back to explain. I had no voice mail or text message on my phone. I am so mad, I am not a mind reader and a simple 10 second call would have saved me and my partner a lot of unnecessary travel and time wasted. This is very bad customer service and personally I would never ever use this letting agent. Jeanene never phoned me back either and to be honest I cannot be bothered to waste my time or energy as there are plenty of professional letting agents out there. HOLBROOK MORAN YOU SUCK!!!!!!!!!!

Zioli · 8 July 2014

5/5

Google

I highly recommend Holbrook Moran. During a difficult, complicated and protracted sale, Ryan and his team patiently calmed the turbulence leading to the successful sale. Many many thanks to all!

David · 6 July 2022

Agent replied · 6 July 2023

Dear David Gilfillan, thank you for the five stars and for taking the time to provide such great feedback about Ryan and the rest of the Holbrook Moran team. We are delighted that your experience with Holbrook Moran has been so positive. Kind regards, Holbrook Moran Redfield

5/5

Google

Couldn't thank Simon enough for his patience and advice during the sale of our house. Would love to work with Holbrook Moran in Redfield again when there's another opportunity

Bianca · 6 July 2022

Agent replied · 6 July 2023

Dear Bianca, thank you for the five stars. We are delighted that your experience with Holbrook Moran has been so positive. Kind regards, Holbrook Moran Redfield

5/5

Facebook

I’m not here to convince for Expert Gracie Maverick, but to testy just for what I’m sure of, she’s trust worthy and the option ever seenI invested $1000 with her platform and she ended making $10,050 for me in returns.. I’m supper excited Here is her contact for whoever that is interestedEmail: graciemaverick773@gmail.comWhatsApp: +16692455206

DHee · 3 February 2023

5/5

Google

Lovely review of the house, which helped it sell really quickly. Very pleased with service

Susan · 14 September 2025

Agent replied · 14 April 2026

Dear Susan Jacquens, We’re delighted to hear you were pleased with the service and that the house sold so quickly. It was a pleasure working with you, and if there is ever anything else we can help with, please don't hesitate to get in touch. Kind regards, Holbrook Moran Redfield

5/5

Google

Contacted Holbrook Moran for the sale of my aunties house . Spoke with Ryan and agreed to meet at the house . From the first phone call to arrange a valuation to discussion around the offers and sales he was very professional and sensitive due to my Aunty passing while we were going through the sale . The whole team at the Redfield branch we’re very professional in all aspects of the sale . Would highly recommend the team to any body looking to Sale or buy a property around the Redfield St George area Thanks youPositiveResponsiveness, Quality, Professionalism, Value

Neil · 24 October 2021

Agent replied · 6 July 2023

Dear Neil Ford, thank you for the five stars and for taking the time to provide such great feedback about Ryan and the rest of the Holbrook Moran team. We are delighted that your experience with Holbrook Moran has been so positive. Kind regards, Holbrook Moran Redfield

5/5

Google

We highly recommend Holbrook Moran, whom we used to sell our house. Exceptional service, great communication and liaison, highly professional, efficient and supportive. Simon's help was invaluable in helping us through a challenging sales process. We would like to thank him and the team. We have bought and sold many times in our lives and have rarely had the pleasure of dealing with such a good agent.

* · 6 February 2023

Agent replied · 6 July 2023

Thank you for the five stars and for taking the time to provide such lovely feedback about Simon and the rest of the Holbrook Moran team. We are delighted that your experience with Holbrook Moran has been so positive. We wish you all the best with the future. Kind regards, Holbrook Moran Redfield

5/5

Google

We used Holbrook Moran to sell a flat in Bristol. The purchaser was painfully slow at every stage but Simon our agent remained helpful and engaged all through the drawn out process. He was very helpful in looking after the property which was standing empty, we were quite a long way away in the midlands. We can confidently recommend Holbrook Moran as a good and reliable company to deal with.

Joseph · 9 September 2022

Agent replied · 6 July 2023

Dear Joseph Cullen, thank you for taking the time to leave such lovely comments about Simon. We are delighted to hear that your experience with Holbrook Moran was such a positive one. Kind regards, Holbrook Moran Redfield

5/5

Google

Jess and Holbrook Moran provided a great service for us. They were very responsive and helpful throughout the whole process. I would definitely recommend.

Harry · 14 April 2025

Agent replied · 11 December 2024

Dear Harry Whyte, Thank you for the kind words and taking the time to leave us a review. We are so pleased you had a great experience and wish you all the best in your new home. Kind regards, Holbrook Moran Redfield

5/5

Google

Recently bought a property with Holbrook Moran and the whole experience was calm, thorough and very professionally dealt with. Would highly recommend this company

Kirsty · 14 April 2025

Agent replied · 24 December 2024

Dear Kirsty Miji, Thank you for your five star review and kind words, it is great that you had a fantastic service and if there is anything else we can ever help with, please don't hesitate to get in touch. Kind regards, Holbrook Moran Redfield

5/5

Google

I recently sold my house via Holbrook Moran and was very impressed with Evie and the rest of the team. They were all professional and efficient, keeping me updated throughout the process and were great at chasing for and passing on updates. I would highly recommend Holbrook Moran to anyone wishing to sell and would definitely use them again.

Gemma · 6 July 2023

Agent replied · 26 July 2023

Dear Gemma Nash, We're really grateful and appreciate you taking the time to share your rating with us and are pleased you have had a great experience. It was a pleasure to work with you. Kind Regards, Holbrook Moran Redfield

5/5

Google

I have been very impressed with the service from Holbrook Moran, in particular Jess

Elaine · 7 April 2023

Agent replied · 6 July 2023

Dear Elaine Galvin, We strive to offer a 5* service to our customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with our team, and hope we can help again in the future. Kind regards, Holbrook Moran Redfield

5/5

Google

Top quality, reliable and friendly staff for a very reasonable price. They managed my house sale and provided clear detail about the whole process as I'd not sold a house before. I can honestly say it all went smoothly. Simon, the branch manager, kept me up to date at every step of the way and he or his staff were always available to answer questions or to give updates. Couldn't ask for more. Highly recommended!

Christopher · 6 July 2021

Agent replied · 6 July 2023

Dear Christopher Eichstedt, thank you for taking the time to leave such lovely comments about Simon and the team. We wish you the best of luck in the future. Kind regards, Holbrook Moran Redfield

5/5

Google

We had a great experience with holbrook and moran, everyone we dealt with were amazing! They were so helpful and easy to contact, it took all the stress away from the process. Would highly recommend them to anyone!

Heidi · 25 July 2024

Agent replied · 23 October 2024

Dear Heidi Anstey, Thank you for your five-star review, we really appreciate you taking the time to leave us this. We are pleased you had a great experience and wish you all the best. If there is anything else we can help with, please do let us know. Kind regards, Holbrook Moran Redfield

5/5

Google

I spent 6 months trying to buy a house and dealt with most other estate agents in Bristol who were extremely hard work. All others tried to sell you anything and would play you off each other and just lie through their teeth. Holbrook Moran were really professional, played everything straight and kept me informed all the time. I'd really recommend Leigh and Dean, great job.

Chris · 7 July 2016

5/5

Google

Mandy and her team were extremely helpful in swiftly organising our move and made the process extremely easy. Would highly recommend!PositiveResponsiveness, Professionalism

Ellie · 24 October 2021

Agent replied · 6 July 2023

Dear Ellie Sorensen, thank you for taking the time to leave such lovely comments about Mandy and the team. We are delighted to hear that your experience with Holbrook Moran has been positive. Kind regards, Holbrook Moran Redfield

5/5

Google

Started renting a property with Holbrook Moran a week ago and already very impressed with the service. Super speedy handling of references, flexibility when it came to getting me access earlier in case I needed it, and they made sure the property was in an immaculate state before I started. Any issues and they are quick to respond and get things resolved!

Eddie · 8 November 2022

Agent replied · 6 July 2023

Dear Eddie Smith, thank you for taking the time to leave such lovely comments about the lettings team. We are delighted to hear that your experience with Holbrook Moran has been positive. Kind regards, Holbrook Moran Redfield

1/5

Google

Agent didn’t show up for viewing on a property I was likely to offer on- vendors beware !

Tasha · 14 April 2025

Agent replied · 23 October 2024

Dear Tasha Brown, We are very sorry and shocked to hear that this has happened. Especially as we attempted to call and email you multiple times, and proceeded to attend the property at the confirmed date and time. We waited at the property … More

5/5

Google

We bought a buy to let house through Holbrook Moran who then managed the let for several years before we sold the property through them as well. With Mandy leading the lettings team and Ryan running the sale we felt in the best of hands. We always felt that our tenants did too, which was important to us. We cannot recommend Holbrook highly enough.

Hugh · 6 July 2022

Agent replied · 6 July 2023

Dear Hugh Slade, thank you for providing with such great feedback about the Holbrook Moran Team. We value your long standing relationship with Holbrook Moran, and we wish you the best of luck in the future. Kind regards, Holbrook Moran Redfield

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Questions about Holbrook Moran Redfield

Has Holbrook Moran won any awards?

Yes. In The Trusted Agent 2026 awards: Holbrook Moran, Redfield won Trusted Agent.

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