Holbrook Moran Redfield reviews

★★★★★ 5/5

Google

Sold via the Redfield branch, Simon Jess and Lois were helpful throughout the whole process. Communication was on point whenever I had any questions or concerns these were explained answered and I was never lefted out struggling not knowing what the next step was. I would highly recommend these guys as they are highly professional but also very personal and during such an emotional move as I haven't moved in 38 years I found them very caring and understanding.

Jasmine · 14 February 2026

★★★★★ 5/5

Google

I highly recommend Holbrook Moran. Jess, Simon and the team are a delight and they took the stress out of moving. From the initial meeting to the final move date, I was kept informed and could feel the passion they all have for their work. Really very pleased with the service and I would not hesitate to recommend 😊 …

Lisa · 14 March 2026

★★★★★ 5/5

Google

Holbrook Moran have proven to be a safe set of hands on a difficult property sale . I lived outside the area, while my property in Easton was on the market. HM assisted in any way they could to ensure the property was secure and shown to the best advantage. Simon and the team offer practical and realistic advice, with great communication and always follow through chasing as required. Prior, I experienced agents who have a lot of sales talk but fail to follow through with results. HM are persistent and have the follow through to get your property sold. Thank you.

Rebecca · 14 September 2025

★★★★★ 5/5

Google

I had a really positive experience selling my house through Holbrook. Jess was fantastic throughout the whole process, always keeping me updated, chasing things up quickly, and making sure everything stayed on track. Her support made the whole experience much less stressful, and I felt confident knowing she was handling things. I’d definitely recommend Holbrook, especially if you get the chance to work with Jess.

Chloe · 14 October 2025

★★★★★ 5/5

Google

I would like to leave a positive review for Holbrook Moran office on the Church rd. Simon is very professional, reliable and pleasant person to deal with. We had 4 valuations, but we decided to go with them, even their fees were the highest. Our sale and purchase went as straight forward, we started all the process in February and managed to move into our new house in Nailsea in June.Many thanks for all the help and support to your team, best regards from Irina and Artem :)

Irina · 14 May 2025

★★★★★ 5/5

Google

We went through Holbrook Moran to buy our first house this month. Jess and Simon were a brilliant help throughout the process. As first time buyers we didn’t know the process and Jess made sure to explain the timeframes and what we should expect throughout the process. Jess and Simon were always available on email to answer our questions which was a huge help. We felt like valued customers from start to finish and really appreciated the clear and fast communication. We’d highly recommend buying a property through Holbrook Moran!

Hannah · 14 April 2025

★★★★★ 5/5

Google

We'd like to wholeheartedly endorse the Holbrook-Moran (Redfield) team for supporting us pretty seamlessly through our house sale process over the past few months. We actually met Jess before this while looking at another house, so already knew what a pleasant, professional person she was and this made the decision very easy to have Holbrook-Moran market our house. Jess, Simon and the team have been efficient, respectful and prompt in all their communications. Moving house is a stressful enough experience but they've helped things progress smoothly. Thoroughly recommended. F&J

Enanti · 14 April 2025

★★★★★ 5/5

Google

Simon and the team were amazing from start to finish! We didn’t have the easiest sale due to the buyers however Simon was always ver professional and always kept us informed on what was going on and always got back to me quickly which we really appreciate. Couldn’t recommend a better agent! Calm and not pushy but get the job done. THANK YOU again for all of your support and help as it has meant we have our dream home!

Jasmine · 14 April 2025

★★★★★ 5/5

Google

We found the whole experience of using Holbrook Moran for the sale of our house to be excellent. From the first visit and valuation, through preparing a listing, photograph etc and getting to market was swift and efficient. After listing we swiftly had viewings and multiple offers and move quickly to a sale. Through all of this the comms from Jess and Simon were excellent, they were great at managing comms with the other parties in our chain and swiftly saw us through the whole process, would more than recommend Holbrook Moran Redfield for their proficiency, expertise and great customer care.

Jj · 14 April 2025

★★★★★ 5/5

Google

An Excellent company to deal with, A big shout out to Simon, Jessica & Bradley for their excellent customer service and their dedication really stood out from other estate agents we’ve used before.All the team had great work ethics which goes a long way. They always kept us posted and were extremely efficient with any queries that arose. First class service, highly professional friendly transparent and always available for a chat over the phone.I would highly recommend them to anyone.

Amaya · 14 April 2025

★★★★★ 5/5

Google

Really great service from start to finish with Holbrook Moran. I dealt with Anna Bateman - she was amazing, quick to feedback and kept me in the loop throughout the whole process of securing our first home. She has continued to stay in touch and support when needed since we moved in, and in my opinion if she hasn't had one already she deserves a pay-rise! :P Will be using Holbrook Moran anytime I move in the future.

A · 14 April 2025

★★★★★ 5/5

Google

I was so impressed with the service I received from Holbrook Moran, and the consistent politeness and professionalism. Bradley went out of his way to help me with my property search, and really stood out from other agents. Would definitely recommend.

Bethan · 17 March 2026

★★★★★ 5/5

Google

Simon Angell and Jessica Latham have been fantastic throughout the process of the sale of our home. We instructed them exclusively to sell our home as we liked Simon's calm and professional manner. In a stark contrast with the reputation that estate agents have, Simon and his team displayed transparency, guidance and genuine empathy. We felt safe in their hands and we never felt that our constant phone calls to them were a nuisance. Right from the beginning, they marketed our home which resulted in a huge amount of buyers and then helped us decide whose offer was the best to accept. Very grateful to both of you for everything you did. Higley recommended!

Marijana · 24 August 2024

★★★★★ 4/5

Google

A particular mention to Jess Latham who worked tirelessly to help push the completion over the line after it was extremely delayed by the lack of urgency of the solicitors on both sides of the sale. Jess is an asset to the Estate Agents. I would never again use the solicitor that was recommended by Holbrook Moran though. I think that they are recommended because they get a referral fee. HM Redfield also managed our property when we let it out. Anna is excellent and I’d recommend using HM Redfield to Landlords in that area. It was a pleasant experience dealing with both Anna and Jess because of their politeness and professionalism. Thank you!

Anne · 26 April 2024

★★★★★ 5/5

Google

Mandy was absolutely amazing from start to finish in assisting with my Father to rent a property. Nothing was too much trouble, always on the end of the phone to help us, even when the situation wasn’t straightforward! We cannot thank you enough.

Kashelle · 14 September 2025

★★★★★ 5/5

Google

My experience with Holbrook Moran (Redfield) couldn't have gone better thanks to Mandy and Anna. They found me the ideal property in no time at all, always kept me updated, and were flexible to my availability. I will definitely use Holbrook Moran if I'm looking to rent again, and highly recommend them to anyone! Thanks 😊

Malcolm · 14 April 2025

★★★★★ 5/5

Google

Holbrook Moran Redfieldwere excellent in guiding us through the sometimes stressful process of house buying! Evie and her team were friendly, efficient and professional throughout and were adept at dealing with the complications posed by various family members being involved in the purchase. Any queries we had were dealt with promptly and the team working approach ensured that we were kept informed about progress with the purchase even if Evie, who was our main point of contact, was out of the office.

Ian · 26 February 2024

★★★★★ 1/5

Google

An absolute disgrace. I lost thousands because of their vile incompetence. They did not care that they caused me to lose thousands. The worst company in human history. Avoid like the plague. I am sure they will reply with some fake sincerity which means less than nothing. The reality is they are grossly incompetent and you will lose a huge amount of money if you use them. Avoid like the plague.

H · 14 February 2026

★★★★★ 5/5

Google

We would like to thank Jess, Bradley and Simon for all their help in selling our house, they were all incredible, always happy to help and nothing was too much for them. Excellent service, very professional and we would definitely recommend them to anyone.

Ashleigh · 14 July 2025

★★★★★ 5/5

Google

I’m renting a property through Holbrook Moran. They’ve been really nice and helpful. They communicated well and their style is organised, responsive and kind. We only just moved in, so that’s as much of a reference as I can give! But so far thank you Anna and Holbrook Moran 👍 …

Karen · 14 April 2025

★★★★★ 5/5

Google

I had discussions with other local Estate Agents about selling my property but after meeting with Simon who has tremendous knowledge of the local area he immediately filled me with the confidence that he and his team were the right choice for me .from the start there was good communication from Evie & Jess and they were very active with the viewings So much so that I had an offer within the first week and it lead to completion only 7 weeks later,Simon and his team helped with this speedy result due to there constant working on my behalf.I would 100% recommend using Simon and his team for the sale of your property.

Kev · 11 December 2023

★★★★★ 5/5

Google

I could not recommend HM Redfield more! We initially instructed HM to sale our property two years ago however due to issues with our prospective new home our sale fell through. Simon and Ryan (at the time) supported us through every step of the process, despite at the end not receiving any payment due to non completion. This did not phase them in the slightest and they went above and beyond to help us. I could not be any more grateful. 2 years on we contacted Simon and we got the ball rolling again. Simon visited our property, offered a valuation, talked through the current housing climate, offered advice and recommendations and two days later our property was listed for sale. We managed to sale our property within the week which was amazing. I know this will not be the case in all sales but I do know that the service any customer will receive from Simon and the team will be second to none. Communication was fast and efficient, the team are friendly and accommodating and put the customer needs first. In my experience, HM really do make the selling process as seamless and stress free as possible, maintaining sheer professionalism. I could not thank Simon more for his hard work and dedication to ensuring we received the best experience.

Leanne · 27 October 2023

★★★★★ 5/5

Google

Holbrook Moran were fantastic start to finish! The team were professional, efficient and friendly, and what could have been quite a stressful sale/ chain, they made practically seamless, with excellent management and communication from Simon throughout. HM also took their time with taking photos and really captured the property at its best, which I feel is a good part of the reason we got what we needed for the property. I would highly recommend HM. Thank you so much Simon, Evie and Jess!

Adele · 22 October 2023

★★★★★ 5/5

Google

I had a fantastic experience renting with Holbrook Moran. Anna and Mandy were incredibly helpful throughout the process. They are not only highly skilled and professional but also kind and patient. Their support made the entire experience smooth and stress free. Thank you both for your outstanding service.

Victoria · 14 April 2025