Trusted Agent profile · Redfield

Holbrook Moran Redfield reviews

★★★★★ Excellent

228 reviews across 2 platforms

1st Floor 283 Church Road, Redfield, BS5 9HT

Holbrook Moran's office in Redfield, at 1st Floor 283 Church Road, is rated 4.7 out of 5 across 228 reviews on two platforms, including 220 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.7 / 5

220

Reviews on Google

This office

Facebook logo

5.0 / 5

8

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Holbrook Moran, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Redfield office, from every platform, shown as written. First names only.

5/5

Google

Jess showed us around. She was an excellent sales person, very friendly, helpful and knowledgeable. I mostly dealt with Simon who I can't praise highly enough. He was so helpful, knowledgeable and most importantly he was very upfront and trustworthy. I would 100% recommend using Holbrook Moran because of the exceptional staff.

Shelley · 26 April 2024

Agent replied · 23 October 2024

Dear Shelley Orledge, Thank you so much for your 5 star review. We pride ourselves on delivering an exceptional service from viewing, all the way to completing, so are really pleased to have been able to help. We wish you all the best in the future, and if there is ever anything else we can help with, please let us know. Kind regards, Holbrook Moran Redfield

5/5

Google

Mandy helped me to find a now home. She was extremely professional, whilst maintaining a warm, kind and calming presence. House moving is vey stressful and Mandy helped to reassure me, and responded quickly to my emails and phone calls to answer any questions I had. I am now in my new property and am very happy. Thank you Mandy, I hope that you make many more people feel that moving home is as easy as you did for me.PositiveResponsiveness, Quality, Professionalism

Kath · 24 October 2021

Agent replied · 6 July 2023

Dear Kath Jones, thank you for taking the time to leave such lovely comments about Mandy. We are delighted to hear that your experience with Holbrook Moran was such a positive one. Kind regards, Holbrook Moran Redfield

5/5

Google

This is the 2nd time I have used Holbrook Moran several years apart and the service was just as great! Ryan was excellent very knowledgeable, and knows his market! He is so easy to get on with, and kept me updated on everything! I will continue to use these guys, and would highly recommend them to anyone. They really do know their stuff, and you can really feel they care about the sale, and not just the commission..PositiveResponsiveness, Quality, Professionalism, Value

Sarah · 24 October 2021

Agent replied · 6 July 2023

Dear Sarah HO, thank you for taking the time to leave such lovely comments about Ryan. We are delighted to hear that your experience with Holbrook Moran was such a positive one. Kind regards, Holbrook Moran Redfield

5/5

Google

I have rented out a property I own through Holbrook Moran for over 16 years, and received excellent service from Mandy Stokes, and so recently when I decided to sell the property I chose to use their sales division to put the property on the market. I live abroad, and so things got complicated with time differences and paperwork having to be sent by email etc, but Simon Angell and team were responsive and professional throughout. He was knowledgeable and prompt, and had 17 viewings booked in 24 hours of listing the house. The house sold in 3 days! Simon also acted as go-between between us and the buyers as the searches and contracts process dragged on after the sale was agreed, and kept me informed at all times. He even arranged for someone to go and pick up the mail and scan any bills so that I could pay them from abroad while the property was vacant! I would highly recommend this locally-owned business for both lettings and house sales.PositiveResponsiveness, Professionalism

June · 24 October 2021

Agent replied · 6 July 2023

Dear June Griffin, thank you for the five stars and your kind words about Mandy, Simon and the rest of the Holbrook Moran team. We are delighted that your relationship with Holbrook Moran has been so positive. Please let us know if we can assist you again in the future. Kind regards, Holbrook Moran Redfield

5/5

Google

I know they say that moving house is the most stressful thing you can do in your life, but working with Ryan and the team at Holbrook Moran has been nothing but a pleasant experience. We were first time sellers and after arranging a valuation with Ryan, were quickly made to feel at ease with the whole process. They were nothing but professional and well communicative throughout the process. This led to a well organised open day across a weekend in order to fit all the viewers in and a highly successful sale following this. I cannot thank Ryan and the team enough for making the whole process simple and easy. We would happily recommend Holbrook Moran to any that are looking to sell in the area. They were a pleasure to work with and am looking forward to the next.PositiveProfessionalism

Lauren · 24 October 2021

Agent replied · 6 July 2023

Dear Lauren Oloughlin, thank you for taking the time to leave such lovely comments about Ryan and the team. We wish you the best of luck in the future. Kind regards, Holbrook Moran Redfield

5/5

Google

I purchased my first home through Holbrook Moran and from viewing through to completion Ryan and the team were communicative and professional. After having a slightly traumatic experience with a different estate agent and accompanying purchase collapsing I was a nervous buyer. Ryan kept me informed every step of the way and when leaving a voicemail always made sure to say 'nothing to worry about' to placate this anxiety. The house completion occurred when Ryan was on holiday but he still took the time to reach out when he returned to check in. This personable approach really stood out for me. Very grateful to have purchased my dream home through Holbrook Moran and would recommend their services to all.PositiveResponsiveness, Professionalism

Meg · 24 October 2021

Agent replied · 6 July 2023

Dear Meg Pickup, thank you for taking the time to provide us with such kind feedback. We wish you the best of luck, and we hope that you enjoy your new home. Kind regards, Holbrook Moran Redfield

5/5

Google

Absolutely first class service from Ryan and the team at Holbrook Moran in selling our house. We were confident that they would do a good job as we'd already bought from them and had a good experience, but what raised the bar massively, and increased the potential stress tenfold, is that we've sold our house while living in Australia. They handled the time differences, the liaising with our solicitors and the buyer solicitors, as well as the general flow of information, impeccably, with the professionalism necessary but with good humour too. I would 110% go back to Holbrook Moran should I find myself buying in Bristol again. Thanks folks! Tim DixonPositiveResponsiveness, Quality, Professionalism

Tim · 24 October 2021

Agent replied · 6 July 2023

Dear Tim Dixon, thank you for the five stars and for taking the time to provide such great feedback about Ryan and the rest of the Holbrook Moran team. We are delighted that your experience with Holbrook Moran has been so positive. Kind regards, Holbrook Moran Redfield

5/5

Google

Holbrook Moran have always been a pleasure to deal with, Simon and the team work tirelessly offering best honest advice and nothing is too much trouble for them.

Deb · 14 April 2025

Agent replied · 14 April 2026

Dear Deb Sav, Thank you so much for your five star review. We're thrilled to hear that you've had such a positive experience working with Simon and the team. We are always here to provide the best advice and service and are looking forward to working with you again in the future! Kind regards, Holbrook Moran Redfield

5/5

Google

Good experience with HM. Jess was very helpful and provided great communication during the sale. Going above and beyond to make the process as easy as possible.

Kevin · 14 April 2025

Agent replied · 11 December 2024

Dear Kevin Tsang, It's brilliant to read your feedback and that you were happy with our service and communication. It was a pleasure to work together, so thank you for choosing Holbrook Moran! Kind regards, Holbrook Moran Redfield

5/5

Google

We had a really positive experience of selling and buying through Holbrook Moran. Good communication throughout the process, reasonably priced, every team member was friendly, responsive and professional. Overall experience was more personalised and less 'corporate'. Thanks so much for helping to make the whole process as easy and smooth as possible. Highly recommend!

Karen · 14 November 2025

Agent replied · 14 April 2026

Dear Karen, Thank you for your lovely review and recommendation. We’re so pleased to hear that you had such a positive experience selling and buying through us. It’s great to know our team’s communication, responsiveness, and personal approach helped make the process smooth and stress-free. Wishing you all the best in your new home! Kind regards, Holbrook Moran Redfield

5/5

Google

Jessica was always polite, friendly and quick to respond to any enquiries I had. Thank you so much for all your help, I really appreciate it!

Annabel · 14 April 2025

Agent replied · 23 October 2024

Dear Annabel Mckain, Thanks very much for your 5 star review we very much appreciate it! We are so pleased to have helped you in your search for the perfect home. If there is anything else we can help you with then please let us know. We wish you all the best for the future. Kind Regards, Holbrook Moran Redfield

5/5

Google

Everyone was brilliant Especially Jess, she worked really hard for us. Always keeping in touch and letting us know what was going on. She was fantastic.

Jan · 14 April 2025

Agent replied · 14 April 2026

Dear Jan Parfitt-thomas, Thank you for your five star reviews and kind words. Communication and providing a great service is of vital importance for us so we are really pleased you received an excellent service. We hope you have setled in well to your new home. If there is anything else we can help you with, please don't hesitate to get in contact. Kind Regards, Holbrook Moran Redfield

5/5

Google

We have had an amazing experience with Holbrook Moran. We have been dealing with Jess and I words cannot express how much of a great service she provided from start to finish. Would highly recommend as happy to help you through out the whole process! Also dealt with Simon and the same applies! Couldn't of asked for a better estate agent. 💫

Chelsea · 6 June 2023

Agent replied · 6 July 2023

Dear Chelsea Whatling, Thank you for taking the time to provide such lovely feedback, our team work hard to provide a great service and are thrilled to hear you had such a good experience. Kind regards, Holbrook Moran Redfield

5/5

Google

I instructed Holbrook Moran to sell a buy to let property of mine and I was very happy with the service provided. Simon was very helpful at the valuation and quickly arranged photos and details to be taken to produce a quality brochure. Viewings were easily organised which resulted in an offer I was happy to accept. Many thanks to Simon and the team and I look forward to working with you again soon.PositiveProfessionalism, Value

Nick · 24 October 2021

Agent replied · 6 July 2023

Dear Nick Heal, thank you for taking the time to provide such great feedback about Simon and the team. We are delighted to hear that your experience with Holbrook Moran was such a positive one. Kind regards, Holbrook Moran Redfield

5/5

Google

We recently purchased our first home via Ryan at Holbrook Moran Redfield and had a brilliant experience. Ryan supported us through the whole process and went above and beyond to communicate with us and reassure us throughout. It's amazing to get this sort of personable service - something we hadn't experienced with previous agents. Could not recommend Ryan and Holbrook Moran enough. Thanks very much to the team there.

Jasmyn · 6 July 2022

Agent replied · 6 July 2023

Dear Jasmyn McGuile, thank you for taking the time to provide us with such kind feedback about Ryan. We wish you the best of luck, and we hope that you enjoy your new home. Kind regards, Holbrook Moran Redfield

5/5

Google

I purchased my house from Holbrook Moran Redfield some years ago and following the positive experience I had at the time, I used the team again when it came time to move on. Simon, Evie and the team were friendly and helpful and always had time for my questions, making the process straightforward and easy. I'd highly recommend them!

Hayley · 6 June 2023

Agent replied · 6 July 2023

Dear Hayley, Thank you very much for taking the time to leave us such lovely feedback, I am glad to hear that you had a positive experience and we were more than happy to help. We wish you all the best for your future. Kind regards, Holbrook Moran Redfield

5/5

Google

Excellent experience throughout the whole process! Jess was incredibly helpful, professional and easy to communicate with. Couldn't recommend enough.

Denise · 14 April 2025

Agent replied · 10 November 2024

Dear Denise I, Thank you for your kind words and five star review. Communication and providing a great service is of vital importance for us so we are really pleased you received an excellent service. If there is ever anything else we can … More

5/5

Google

Buying and selling is an absolute nighmare in this country but Simon was an absolute pleasure to deal with.

Little · 14 April 2025

Agent replied · 14 April 2026

Dear Little Frog, Thank you for your feedback! We know how challenging buying and selling can be, so we’re glad Simon was able to assist you during this difficult time and make things a bit easier. If there is anything we can help you with, please don't hesitate to get in contact. Kind Regards, Holbrook Moran Redfield

5/5

Google

Jess and Bradley helped with the sale of my flat, they were friendly and informative throughout and always checked in to give me updates and feedback from people that viewed. The photos produced were great and they really did show off my flat. Would highly recommend using Holbrook if you are looking to sell your property and avoid the stress and hassle that can be involved.

Ben · 14 April 2025

Agent replied · 14 April 2026

Dear Ben Daniels, Thank you very much for the five star review, its much appreciated! We are pleased to hear you had a great experience with us and wish you all the best in your new home. If there is anything else we can help with, please don't hesitate to get in touch. Kind Regards, Holbrook Moran Redfield

5/5

Google

Anna Bateman is perhaps the most helpful letting agent I have ever had the pleasure of meeting and interacting with. My move was chaotic, due to no fault of Holbrook Moran or the landlord, but Anna was there every step of the way guiding me through the process and being as helpful & knowledgeable as is humanly possible to be. 5 stars is not enough.PositiveResponsiveness, Quality, Professionalism

Theodore · 24 October 2021

Agent replied · 6 July 2023

Dear Theodore Zephyr, thank you for taking the time to leave such lovely comments about Anna. We are delighted to hear that your experience with Holbrook Moran has been positive. Kind regards, Holbrook Moran Redfield

5/5

Google

I can’t recommend Holbrook Moran Redfield enough. They have let my flat for a number of years and are always efficient, personable, fair and thorough. Particular thanks to Mandy and Anna for dealing with my most recent change of tenants - really appreciate all your effort.

Emma · 19 November 2023

Agent replied · 26 November 2023

Hi Emma Gilbert, Thank you for your 5 star review. Our lettings team work extremely hard to provide a positive experience so we are thrilled you have received a great service. We will ensure to tell them to keep up the hard work! Kind regards, Holbrook Moran Redfield

5/5

Google

Simon, Jess and the team were excellent from start to finish. Professional and knowledgeable, they guided us through the process every step of the way. Very pleased we went with a local agent and wouldn't hesitate to recommend Holbrook Moran in the future. Thanks for all your hard work an continued support.

Adam · 7 May 2023

Agent replied · 6 July 2023

Dear Adam Fracz, Thank you so much for taking the time to leave us feedback and for sharing your experience with us. We are glad we were able to help and wish you all the best. Please don't hesitate to get in touch if there is anything else we can help with in the future. Kind Regards, Holbrook Moran Redfield

5/5

Google

Jess and the team at Holbrook Moran have been a pleasure to deal with. They were supportive with the process, including liaising with the conveyancers and chasing when needed. As a first time buyer this was particularly appreciated

Harriet · 27 March 2024

Agent replied · 23 October 2024

Dear Harriet Cross, Thank you for your kind words. We try really hard to provide a good service, so it is great to hear that this was received. We wish you all the luck in your new home and please don't hesitate to get in touch if there is anything else we can help with. Kind regards, Holbrook Moran Redfield

5/5

Google

Great thank you to Simon and the rest of the team at Holbrook Moran. Simon is friendly, knowledgeable, and the consummate professional. They guided me through the whole process and made an otherwise stressful period so much easier. Would definitely use again and will recommended to all my friends and family.

Matt · 7 January 2023

Agent replied · 6 July 2023

Dear Matt Harrison, Thank you very much for your kind feedback. We are so pleased to hear that you have had a good experience with us and would love to help your friends and family. Please don't hesitate to get in touch if there is anything we can be of assistance with in the future. Kind Regards, Holbrook Moran Redfield

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Questions about Holbrook Moran Redfield

How many reviews does Holbrook Moran Redfield have?

Holbrook Moran's Redfield office has 228 reviews across two platforms: 220 on Google, 8 on Facebook.

What is Holbrook Moran Redfield's rating?

Holbrook Moran Redfield is rated 4.7 out of 5 across all 228 reviews, and 4.7 out of 5 on Google from 220 reviews.

Has Holbrook Moran won any awards?

Yes. In The Trusted Agent 2026 awards: Holbrook Moran, Redfield won Trusted Agent.

Where is Holbrook Moran's Redfield office?

Holbrook Moran Redfield, 1st Floor 283 Church Road, Redfield, BS5 9HT.

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