Trusted Agent profile · Redfield

Holbrook Moran Redfield reviews

★★★★★ Excellent

228 reviews across 2 platforms

1st Floor 283 Church Road, Redfield, BS5 9HT

Holbrook Moran's office in Redfield, at 1st Floor 283 Church Road, is rated 4.7 out of 5 across 228 reviews on two platforms, including 220 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.7 / 5

220

Reviews on Google

This office

Facebook logo

5.0 / 5

8

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Holbrook Moran, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Redfield office, from every platform, shown as written. First names only.

5/5

Google

Have recently had wonderful service from Holbrook Moran selling my aunt's property in Bitton. Jessica was very helpful in all matters. Communicating with all solicitors helping to push the sale through. I would recommend them to all.

Catherine · 14 July 2025

Agent replied · 14 April 2026

Dear Catherine Adams, Thank you so much for your kind words! We're delighted to hear that you had such a positive experience with Holbrook Moran, and that Jessica was able to support you through the sale. We'll be sure to pass on your lovely feedback to her. Your recommendation means a lot to us! Kind regards, Holbrook Moran Redfield

5/5

Google

We just bought our house with Holbrook Moran and had a great experience from start to finish. Especially want to says thanks to Jess who was really helpful, friendly and professional.

Lewis · 14 August 2025

Agent replied · 14 April 2026

Dear Lewis Williams, Thank you for your lovely feedback! We're so glad to hear you had a great experience buying your home with us. Jess will be especially pleased to know her help and professionalism meant so much. Wishing you happiness in your new home! Kind Regards, Holbrook Moran Redfield

5/5

Google

Holbrook Moran - Redfield helped us buy our first home and we are so glad we did it with them! Everyone (especially Jess) we dealt with were helpful and friendly and we are delighted to be in with a quick turnaround.

Fergus · 14 April 2025

Agent replied · 23 October 2024

Dear Fergus Hadden, Thank you for your fantastic review. We hope you enjoy your new home and wish you both many happy years there. We take a lot of pride into what we do, so are pleased you had a good experience. If there is anything else we can ever help with, please do let us know. Kind regards, Holbrook Moran Redfield

5/5

Google

I recently sold a house with Simon and team at Holbrook Moran, not only did they run an excellent and professional service, with great support throughout what was a challenging and at times painful process, but they also succeeded in …

Jabez · 14 April 2025

Agent replied · 23 October 2024

Dear Jabez Spooner, Thank you very much for a 5 star review! We are so pleased that you gave us the opportunity to sell your property. We take a lot of pride in our work. We wish … More

5/5

Google

We have just sold our house via Holbrook Moran and were very impressed with the service given by the team. Simon was very open, professional and explained the process in great detail. Jess went out of her way to deal with any questions we had and chased the other parties when requested by ourselves. The communication was always good and everyone we spoke to in the Redfield branch were polite and helpful. I would recommend Holbrook Moran to anyone wishing to sell their home.

Adam · 7 April 2023

Agent replied · 6 July 2023

Dear Adam Balkwill, thank you for taking the time to leave such lovely comments about the team. We are delighted to hear that your experience with Holbrook Moran has been positive and we wish you the very best for the future. Kind regards, Holbrook Moran Redfield

5/5

Google

I recently sold my house with HM and Jess was really helpful throughout. I was kept informed as to what was happening with viewings/ offers and Jess liaised with the buyer throughout the subsequent legal processes to help ensure things went smoothly.

Catherine · 30 March 2025

Agent replied · 14 April 2026

Dear Catherine Vickers, Thank you for the 5-star review! We're so glad you had a great experience with our team. Helping you navigate the property market is our priority and we are glad to assist you through the process. We hope you settle into your new home well and if there is anything else we can assist with, please don't hesitate to get in contact. Kind Regards, Holbrook Moran Redfield

5/5

Google

Holbrook Moran, and in particular Simon and Jess, were great to work with selling our house. From the initial valuation through to patience with loads of viewings and finally getting us asking price for our house. Their professionalism and …

Anna · 14 April 2025

Agent replied · 23 October 2024

Dear Anna Blightman, Thank you for taking the time to write this review! We are so pleased you had a great experience with us. We take a lot of pride in what we do! We wish you all … More

5/5

Google

It wasn't the smoothest purchase due to as number of factors outside of Holbrook Moran's control, but Simon was an absolute star throughout, chasing the vendor and solicitor as required, and ensuring I was in before Christmas - despite a few last-minute issues on the vendor's side making it look like it wouldn't happen! Five star service, he really pulled out all the stops, while maintaining an excellent combination of professionalism and friendliness. I have no hesitation in recommending Simon, and Holbrook Moran as a company. Many thanks!

Robin · 6 February 2023

Agent replied · 6 July 2023

Dear Robin McCarvert, We are incredibly grateful that you took the time out to leave us a lovely review and we are really glad we were able to help provide a great service. Wishing you all the best and please let us know if there is anything we can help with in the future. Kind Regards, Holbrook Moran Redfield

5/5

Google

I just completed the purchase of a flat through Holbrook Moran, and I had the pleasure of working with Jess throughout the entire process. From the very beginning to the conclusion of my buying journey, Jess was …

Madalina · 14 April 2025

Agent replied · 23 October 2024

Dear Madalina Matea, Thank you for the five star review, that is great to hear you had such a great experience. Communication is something we really pride ourselves on, so we are pleased this has been received. We hope you have many happy … More

5/5

Google

Big thanks to Anna and the team at HM who made the process of viewing the property and signing up to a new tenancy so easy for me. It was a super quick and pain free process. Thanks!

Rob · 14 April 2025

Agent replied · 11 December 2024

Hello Rob P, Thank you for the lovely review, it is very much appreciated! We wish you all the best in your new home. If there is anything we can help with please don't hesitate to get in contact! Kind Regards, Holbrook Moran Redfield

5/5

Google

We found Holbrook Moran Redfield to be a great estate agent to deal with in the house buying process. Jess and Simon were friendly, honest and most importantly, very communicative. They were especially helpful in chasing up the other party when we were experiencing delays and always got back to us with updated information quickly. Would recommend!

Zoe · 25 June 2024

Agent replied · 23 October 2024

Dear Zoe Mcelya, Thank you for your kind words. We are so pleased we could have helped and wish you all the best in the future. If there is ever anything else we can help with, please do let us know. Kind regards, Holbrook Moran Redfield

5/5

Google

We had a brilliant experience selling through Holbrook Moran Redfield, with Lois, Bradley and Simon being of note for their support throughout. Great communication, quick to get viewings organised at a time that suited us, and needless to say, getting offers within 10 days after 10 viewings, meant that we could proceed with our purchase quickly. Thank you to all the team for your help!

Emma · 14 November 2025

Agent replied · 14 April 2026

Dear Emma Jones, Thank you so much for your wonderful feedback. We’re delighted to hear that your experience selling with Holbrook Moran was so positive. It’s great to know that our team made the process feel smooth and personal. We truly appreciate your recommendation and wish you every happiness in your new home. Kind regards, Holbrook Moran Redfield

5/5

Google

Since we signed up to Holbrook Moran our letting agent Mandy stokes has been working with us. She has been consistently professional helpful kind caring thoughtful we couldn’t of asked for a better experience, or letting agent from a day we moved into the proper til the day we left Mandy was all the above and more she made our experience letting from Holbrook Moran such a pleasant and easy straight forward time and for that we are very grateful. Kind regrets Tyler and Sophie.PositiveResponsiveness, Quality, Professionalism, Value

Sophie · 24 October 2022

Agent replied · 6 July 2023

Dear Sophie and Tyler, thank you for taking the time to leave such lovely comments about Mandy. We are delighted to hear that your experience with Holbrook Moran was such a positive one. We wish you the best of luck with your new flat. Kind regards, Holbrook Moran Redfield

5/5

Google

This is the first time I'd sold a house and had heard the horror stories about estate agents from friends and family, however, the team at HM in Redfield, especially Ryan were fantastic from our first engagement! From the very first meeting with Ryan (after having met several other estate agents), I was confident that Ryan and the team would deliver everything that was discussed and they did that as well as going above and beyond to assist me with my onward purchase offering me advice and support throughout the process. Even when Ryan was out of the office, his colleagues, including Simon were knowledgeable about my case and on hand to provide the same support. This was great and a little unexpected as often when someone is absent from work, it has to wait until they return which is not what you want to hear when the pressure of stamp duty holiday ending loomed! Definitely a pleasant surprise! Having been able to have open and honest discussions with Ryan from the outset and asking for him to take complete control of everything was such a relief as it took the pressure off worrying about what I might need to do or organise whilst working a full time job and carrying out the buying and selling process solo. Communication was excellent at every stage and there was never a moment where I didn't feel like I didn't know what was going on and this continued right up until I put my keys back through my front door and went on to pick up my new keys. What was invaluable was the extra support during the communications with the solicitors and my buyers, and although it was a stressful experience, it was definitely less stressful than I had anticipated thanks to Ryan and the team at HM Redfield and I would recommend them to anyone buying or selling a home in the future! Thanks again to Ryan and the teamPositiveResponsiveness, Quality, Professionalism

Danielle · 24 October 2022

Agent replied · 6 July 2023

Dear Danielle Coppell, thank you for the five stars and for taking the time to provide such great feedback about Ryan and the rest of the Holbrook Moran team. We are delighted that your experience with Holbrook Moran has been so positive. Kind regards, Holbrook Moran Redfield

5/5

Google

Have just used Holbrook Moran to deal with the sale of a property in connection with a deceased estate. Have to say they were brilliant dealing with first a valuation for probate and then the excellent advertising of the property, the viewings and subsequent sale. Jess assisted us and was very thorough and kept all parties up to date throughout the process. A lovely person well, organized, polite and a true joy to work with.

Helen · 14 July 2025

Agent replied · 14 April 2026

Dear Helen Kempe, Thank you so much for your kind and thoughtful review. We're truly grateful you chose Holbrook Moran to support you through what can be a challenging time. It’s wonderful to hear that we were able to provide such helpful guidance and communication throughout the process, we’ll be sure to pass on your lovely comments. Wishing you all the best, and please don’t hesitate to get in touch if we can help with anything in the future. Kind regards, Holbrook Moran Redfield

5/5

Google

I used Holbrook Moran to sell my flat and I was very happy with their services. They had a down to earth honest approach and (unlike other agents that came to see the flat) actually listened. Throughout the process Ryan was checking in regularly, keeping us updated on what was going on and giving various people a nudge when needed. I'd happily recommend them. I can also vouch for the mortgage adviser they recommended, Patty has been fantastic.

Alena · 1 October 2022

Agent replied · 1 October 2023

Dear Alena K, thank you for taking the time to leave us a review. The Holbrook Moran team works extremely hard to provide a five star service for all of our clients, and we are pleased to hear that we were able to provide this to you. Kind regards, Holbrook Moran Redfield

5/5

Google

I have bought and sold a lot of houses in my time, and Holbrook Moran Redfield is the best estate agent I have ever come across. Ryan valued the house and gave honest and realistic advice about value, expectations and how best to market the property to get the best price. Within 3 days of marketing, 15 buyers were lined up to view and the next day we received several over asking price offers. Once the sale was agreed, Sophia was brilliant. We were kept informed along the way, and Sophia was happy to chase buyer and solicitors to update us when necessary. I would definitely recommend Holbrook Moran Redfield to anyone looking to sell or buy a house.

Rosie · 6 July 2022

Agent replied · 6 July 2023

Dear Rosie Taylor, thank you for taking the time to leave such lovely comments about Ryan and Sophia. The Holbrook Moran team works extremely hard to provide a five star service for all of our clients, and we are pleased to hear that we were able to provide this to you. Kind regards, Holbrook Moran Redfield

5/5

Google

I cannot thank the whole team at HM Redfield enough, i was being made homeless through landlord wanting to sell his property, Amanda advised me on every step I needed to take and really took the weight off my shoulders looking for properties that was suitable for me with being a single mum and needing to stay in the area for work commitments and family support. I was shown around and they made sure the property was clean for our new chapter! We are now one week in and settled in a lovely home. All the staff really looked after me, greeted me with a smile anytime I entered the office, answered any questions I had and they genuinely wanted to help in anyway they could. I wouldn’t hesitate to recommend these guys! Thanks a lot team HM A very happy Tenant/Mother and Daughter

Sarah · 14 April 2025

Agent replied · 11 December 2024

Dear Sarah Williams, Thank you for the five star review. It is so lovely to read that you and your daughter have settled well in your new home and our lettings team made this whole transition easier for you both. If there is ever anything else we can help with, please don't hesitate to get in touch. Kind regards, Holbrook Moran Redfield

5/5

Google

Have been rented an apartment from Holbrook Moran for two and half years and are really happy with their services. Mandy and Anna were especially fantastic, very quick with responding to queries.

Alice · 14 April 2025

Agent replied · 11 December 2024

Dear Alice Chiu, Thank you for your 5 star review! We pride ourselves in always being there for our customers. We wish you all the best in your new home. If there is anything else we can help you with please don't hesitate to get in contact. Kind Regards, Holbrook Moran Redfield

5/5

Google

Redfield Bristol branch. Very professional service. Area manager introduced himself and the business to myself Always someone there to help me when I phoned the branch . Bradley especially was helpful in dealing with some difficulties that needed help between myself and the buyer. Many thanks

Shane · 14 March 2026

Agent replied · 14 April 2026

Dear Shane Obrien, Thank you for your kind 5-star review. We're really pleased to hear you had a positive experience with our Redfield branch and found the team helpful and professional throughout. It's great to know Bradley was able to support you when you needed it, and that the team were always available to help. We really appreciate your feedback and wish you all the best for the future. Kind regards, Holbrook Moran Redfield

5/5

Google

I used Holbrook Moran to sell my flat and I was very happy with their services. They had a down to earth honest approach and (unlike other agents that came to see the flat) actually listened. Throughout the process Ryan was checking in regularly, keeping us updated on what was going on and giving various people a nudge when needed. I'd happily recommend them. I can also vouch for the mortgage adviser they recommended, Patty has been fantastic.

Alena · 6 July 2022

Agent replied · 6 July 2023

Dear Alena K, thank you for taking the time to leave us a review. The Holbrook Moran team works extremely hard to provide a five star service for all of our clients, and we are pleased to hear that we were able to provide this to you. Kind regards, Holbrook Moran Redfield

5/5

Google

I rented an apartment from Holbrook Moran Redfield. Thank you to the all branch team for being so professional and helpful.My rental process was quick and easy. Especially Mandy, you were amazing.

Yasemin · 2 April 2025

Agent replied · 29 May 2025

Dear Yasemin Karaca, Thank you for your kind words! We’re so glad to hear that your rental process was quick and easy. It’s always our goal to provide a smooth experience, and we’ll be sure to pass your lovely feedback on to Mandy. Wishing you all the best in your new home! Kind Regards, Holbrook Moran Redfield

5/5

Google

I would recommend Holbrook Moran. I used their services in my recent house sale, which didn't always go to plan as these things do. I found Holbrook Moran to be very helpful, knowledgeable and always came back to me when I contacted them and they saw me through the trials and tribulations of moving house. I'm now happily settled in my new home.. Thanks to Simon and Jess

Christine · 6 June 2023

Agent replied · 6 July 2023

Dear Christine Cuthbert, thank you for the five stars and for taking the time to leave such lovely comments about our team. We are thrilled to hear that your experience with Holbrook Moran was such a positive one and we wish you all the best in your new home. Kind regards, Holbrook Moran Redfield

5/5

Google

The team at Holbrook Moran made our house-buying experience so easy throughout - from the initial viewing right through to picking up the keys where they presented us with a box of chocolates! Their communication was great, and so friendly and supportive, and they went above and beyond with fixing any issues and requests. Special shout out to Jess, who was a total pleasure to work with.

Meg · 7 May 2023

Agent replied · 6 July 2023

Dear Meg Pope, thank you for the five stars and for taking the time to provide such lovely feedback about Jess and the rest of the Holbrook Moran team. We are delighted that your experience with Holbrook Moran has been so positive and would love to help with anything we can in the future. Wishing you all the best and hope you settle in well in your new home. Kind regards, Holbrook Moran Redfield

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Questions about Holbrook Moran Redfield

How many reviews does Holbrook Moran Redfield have?

Holbrook Moran's Redfield office has 228 reviews across two platforms: 220 on Google, 8 on Facebook.

What is Holbrook Moran Redfield's rating?

Holbrook Moran Redfield is rated 4.7 out of 5 across all 228 reviews, and 4.7 out of 5 on Google from 220 reviews.

Has Holbrook Moran won any awards?

Yes. In The Trusted Agent 2026 awards: Holbrook Moran, Redfield won Trusted Agent.

Where is Holbrook Moran's Redfield office?

Holbrook Moran Redfield, 1st Floor 283 Church Road, Redfield, BS5 9HT.

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